Role purpose

Associate Consultants are responsible for conducting open-source intelligence (OSINT) collection and analysis to support complex client engagements. They will work on investigative due diligence, threat analysis, forensic investigation projects, as well as problem solving and strategic intelligence matters to support clients' M&A activity, market entry, dispute resolution efforts and others. The ideal candidate will be a critical thinker and inquisitive individual with a solid understanding of Australia’s business and political environment.

Role tasks and responsibilities

Intelligence collection, research and analysis

• Conduct OSINT, social media intelligence (SOCMINT), public record research and human intelligence to produce high-quality analysis that addresses clients’ key questions.
• Research new sources of information and develop capabilities to collect and analyse information in support of consulting engagements.
• Provide guidance to Consultants on the availability and cost of public record information and advise on the optimum research approach, including social media research.

Consulting responsibilities

• Work closely with Consultants to produce high-quality, client-ready reports (typically 10-30 pages in length) that help clients to make decisions.
• Ensure that all reports are delivered according to agreed deadlines and within budget.

Marketing and business development

• Conduct research and prepare material (e.g. client or sector briefs) to support marketing and business development activities.

Essential

• Passion for OSINT, SOCMINT and internet research.
• High levels of attention to detail.
• Excellent investigative research and writing skills.
• Ability to summarise, process and communicate information clearly.
• Ability to think critically and unravel complex information.
• Keen interest in political and business trends across Australia-Pacific.
• Understanding of common commercial transactions: IPOs, M&A, JVs etc.
• Familiarity with company annual reports and other company documents.
• Proficiency in Microsoft Excel.

Preferred

• Experience in an OSINT, protective intelligence or analyst role in either the public or private sector, OR experience producing investigative due diligence, enhanced due diligence or reputational due diligence reports.
• Experience in conducting social media research and using related tools.
• Experience in data analysis and data visualisation solutions.
• Experience in use of corporate, media and other specialist databases.
• Experience working within professional services.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial customers in Lismore, Ballina, Alstonville and surrounding areas to keep their premises pest-free.

The ideal applicant will live in these areas or close by, the team is run out of Arundel on the Gold Coast.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

• Working for the world’s largest pest control company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid manual Australian driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

This role is responsible for leading the Claims Quality Assurance teamand providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles.A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk based detective controls and insights relating to claim assessment.You may be required to leadthe delivery of small to medium scale projectsor well-defined tasks on major projects to enable QA remediation or continuous improvementinitiatives.

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation