Engineering @ Open

At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open’s development philosophy. When we do this, we’re building modern infrastructure that brings the wonder into insurance.

With a truly end-to-end approach, we build all of our own technology. Our engineering team alongside our AI and data science team aim to give customers better insurance prices. We create the insurance experience our customers deserve, not the one they expect. The team specialises in Angular and Python (Django), and uses the latest AWS tools to support development.

What you’ll do

As a Senior Frontend Engineer, you will be responsible for building beautiful, accessible, mobile-first web applications in Angular. Working closely with your fellow engineers, product managers and designers – you will create seamless and delightful experiences for our customers/partners. Together, you will drive business value each step of the way. In this role, you will:

• Design and build efficient, scalable, and reusable frontend software solutions meeting time and technical constraints.
• Review code and technical designs from your teammates, paying attention to patterns and practices of the team.
• Contribute to the technical roadmap, documentation quality, and platform health of your squad, inline with Open’s technology strategy.
• Collaborate with Product Managers, Designers, and Data teams to build and deploy products and improvements.
• Share experience and knowledge openly with the team.
• Ensure the systems built have the appropriate level of logging and monitoring.
• Keep abreast of technology changes.
• Keep security and privacy front of mind throughout the SDLC.

Finally, you’ll also have the opportunity to learn about the insurance industry. And, understand the key differentiators that make Open a key player in our space and why we will be successful on our mission.

What you’ll bring

• Strong experience as a Software Engineer in Angular and Typescript.
• Good experience in CI/CD, and Git+ workflows to support code review and release of software.
• Practitioner of SOLID principles, and can coach their adoption through code reviews.
• Familiarity with RESTful APIs and modern front-end build pipelines and tools.
• Experience with Unit testing, Integration testing & E2E testing.
• A Bachelors/Masters degree in computer science or a related field is preferred, but not necessary.

Role location

This role will be based in Sydney, NSW.

Why Open?

It’s an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere 
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact.  If that sounds like you, apply for this role and let’s build the future of insurance together.

Who we are

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our promise to customers is powerful car, home and travel insurance. Many know us through our consumer brand, Huddle (huddleinsurance.com), and we also offer bespoke white-label solutions for brands who embed our insurance into their digital experiences. Our partner brands include Bupa, Polestar, Telstra, and ahm.

But the best is yet to come – we plan on doubling growth while expanding to New Zealand and the UK. We also believe in using business as a force for good – Open is Australasia’s only certified B Corp insurance company.

Open is backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance and we’ve raised over $53m to date. Since 2018, we’ve achieved a 628% growth rate and have won awards from FinTech Australia, the Global InsurTech 100, Mozo.com.au, Pause Fest, SmartCompany’s Smart50 (5th) and the AFR Fast 100, who recognised us as Australia’s 7th fastest growing company in 2022. 

Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and let’s build the future of insurance together.

You’ll be joining a close and dynamic Agile squad that’s all about pushing the boundaries of our award-winning (Global Media Awards winners - Best New Technology or Digital Product in the prestigious INMA Global Media Awards 2020) in-house Editorial CMS, INK . Picture a close knit team of tech enthusiasts, always working together to learn new skills, overcome challenges, and constantly seek opportunities to improve our apps using the latest tech trends.

We believe “Every minute wasted in an inefficient platform is a minute that could be spent making journalism worth subscribing to — so we built INK to maximize efficiency for our complex newsrooms.”

You’ll be at the forefront of revolutionizing the editorial experience through our next-generation news planning in the content management applications, meticulously crafted with React.js & Node.js. Our playground extends to innovative realms like AWS, Kubernetes, and microservice architecture APIs with Go (Golang), offering ample opportunities for growth and exploration in the latest tech trends.

You’re confident in using either Golang / Java  and are excited by the thought of deep diving into Golang / Java and web development. You enjoy being challenged and take delight in overcoming technical obstacles, and your passion for quality engineering drives you to continually improve your craft and learn new and effective ways of doing things.

What you'll be doing:

• Build and maintain high-quality,  auto-scaling microservices & APIs servicing our huge web and app audiences
• Work alongside distinguished engineers within small autonomous Agile squads contributing to the architectural decisions and overall system designs
• Write clean, maintainable, and testable code
• Conduct code reviews to maintain code quality and ensure industry best practices
• Collaborate with other technology teams and business stakeholders to build the best product experience
• Embrace cross-skilling across DevOps, Security, Testing and Architecture
• Work with the latest technologies like Golang, AWS, Google Cloud, gRPC, Postgres, Kafka, Docker, GraphQL and many more
• Continuously learn and improve on your skills and share it with other engineers

DevOps\CloudOps Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. This position will be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires 4-8 years of hands-on experience as a DevOps/CloudOps Engineer supporting production SaaS/PaaS environments. 

Qualifications 

Key Responsibilities: 

• Manage the applications and related cloud environments across the globe 

• Troubleshoot and resolve infrastructure issues, ensure proper security controls are in place 

• Provision and de-provision customers, ensure 99.9% application SLA is met 

• Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments 

• Maintain regular backups of the environments and applications 

• Develop metrics for cloud infrastructure and software components; establish dashboards for monitoring metrics and key performance indicators 

• Plan and conduct annual disaster recovery tests 

• Participate in SOC/ISO audits and ensure all audit controls are adhered to 

• Able and be willing to provide on-call duty 

Qualifications Required 

• Proficiency in Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scripting  

• Strong hands-on experience of Microsoft Azure is required 

• Knowledge of Microsoft SQL Server and Microsoft SSAS is strongly preferred 

• Solid understanding of network administration (TCP/IP, DNS, VLANs, NSGs, VPN etc.) 

• Familiarity with cryptography technologies (TLS, IPsec, TDE) and enterprise EDR systems 

• Solid understanding of SDLC, CI/CD, Azure DevOps, release and management 

• Experience with managing single tenant and multi-tenant SaaS applications is strongly preferred 

• Familiarity with penetration testing, vulnerability scanning, log/configuration management systems is preferred 

• Relevant Microsoft certifications are preferred, but not required  

• Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction