At LifeByte, we are a dynamic and innovative collective of tech visionaries driven by a relentless pursuit of excellence. Each of us brings a unique set of skills to the table, collaborating on projects that shape the future.

Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.

We are looking for a highly skilled Data Engineer to help build and optimise the company's data infrastructure. This position will work closely with data scientists, analysts and business teams to improve the efficiency of the company's data processing and decision making by building efficient data pipelines and storage solutions.

Job Responsibilities:

• Design, build, install, test and maintain scalable data management systems, ensuring that the system meets business requirements and industry standards.
• Integrate emerging data management and software engineering technologies into existing data structures, ensuring compliance with data management and security policies.
• Monitor performance and data accuracy of data processing systems.
• Maintains Cl/CD systems and code base.
• Establishes and operates to maintain high quality standards and maintains cloud architecture systems across accounts.
• Mentor and guide junior data engineers.
• Adopt new technologies while leveraging your accumulated expertise in modern big data tools and cloud services.

• Bachelor's degree or above in Computer Science, Engineering or a related field, English can be used as a working language.
• At least 1 years of relevant experience in data engineering with project experience in designing and implementing complex data solutions.
• Proficiency in Python and experience in developing robust, maintainable, and scalable data processing pipelines.
• Experience with CI/CD systems, automated workflows, and integrating data quality checks into deployment processes.
• Strong experience with cloud services (preferably AWS), including the use of AWS data services and knowledge of Snowflake as a data warehouse solution.
• Expertise in working with all forms of data infrastructure and adept at managing streaming and batch data systems.
• Solid understanding of data modelling, ETL (Extract, Transform, Load) processes and data warehousing principles with a commitment to improving data quality and accuracy.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Welcome your newest family member with a special gift!
• Hybrid working arrangement

Who You’ll Work With

When you join Arista as part of the Sales Engineering team, you're not just stepping into a role; you're becoming part of a team of industry experts and technical leaders. Typically reporting to the Regional Engineering Manager, you'll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our clients. In collaboration with our Product Management and Software Development teams, you will play a pivotal role in steering product developments, offerings, and strategic direction to best serve our customers and prospects. Supported by the expertise of our world class Arista TAC, cutting-edge proof-of-concept resources, and support of the executive team, you are well-positioned to lead and innovate within the industry. 

What You’ll Do

The Arista Partner SE serves as a technology adviser to both prospective partnerships. 

• Display a strong commitment to develop and maintain long-term partner relationships. 
• Understanding partner requirements, determining the best solutions and effectively communicating the value proposition of those solutions are critical skills.
• Delivering high-quality demonstrations of the Arista portfolio of products and presenting case studies in support of the indirect sales opportunity is a key requirement.
• Working in partnership with our Channel Development Managers to help prospective partners (e.g. MSPs and VARs) determine the best technology solutions to meet their customers’ business needs in the areas of data, networks, and security. 
• With the direction of the Channel Development Manager, contribute to a prospective partner’s requests for a proposal to sell the Arista portfolio of products. 
• Make product recommendations and educate potential partners on how the Arista technology will provide business and technical value to their customers.
• While the Channel Development Manager works through contract terms, the Pre-sales Engineer makes product recommendations and educates potential partners on how the Arista technology will provide business and technical value to their customers.

As an Information Security Engineer, you will be working on a team responsible for architecting, building, and scaling our global cryptographic security infrastructure systems. This role involves working with Security Architecture and ServiceNow product teams to design and deliver secure cryptographic infrastructure at scale.  

What you get to do in this role

• Define, configure, deliver, and operate cryptographic security services across our private and public cloud infrastructure.

• Work with Product and Program management to define and communicate the team's external commitments and roadmap.

• Assess risks, vulnerabilities, and mitigations of existing systems to ensure these systems are highly available, operationally sound, perform at scale, and exceed customer expectations.

• Collaborate with peer teams on complex, global engineering efforts to ensure architecture agreement, resource coordination, and implementation timelines.

• Set and sustain technical standards and best-practices in your domain.

• Work with vendors for cryptographic security services and technologies.

• We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.  

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.