We are seeking a Customer Experience Specialist to assist in the continued strategic growth and development of the Cogent business through activities which support our customers to generate value and revenue growth while continuing to develop quality relationships.  This role is full time with hybrid working arrangements.

Tasks include but not limited to:

• Build and maintain strong working relationships with our stakeholders including maintaining account management plans for all key clients
• Work collaboratively with the operational team to ensure customer SLA's are being met and provide support to ensure customer satisfaction
• Coordinate the re-contracting of existing client to ensure ongoing success
• Meet the specified KPI's and achieve annual budgeted revenue targets

A full position description is available by emailing [email protected] 

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role:

The markets don't stand still and neither do we!

Quick facts about the team:

• We are an evolving P&C team, we have grown from 1 to 11 in 5 years directly reflective of Pepperstone's global growth.
• We like to work with great P&C technology and data to drive business outcomes.
• We are about collaborative impact, progress and curiosity- let's explore and #GetITDone(our work should be interesting, fun, and also get results, right?)

This role is the newest addition to our in-house People & Culture (P&C) Talent team, which will see you own hiring, use innovative means to find and engage with candidates, all while making a significant impact by finding top talent for our IT teams- Engineering, Data, Product, Program Management etc. With a primary focus on APAC region, you will work closely with hiring managers and colleagues to identify, attract, and hire top IT professionals for Pepperstone and contribute to Pepperstone's global Talent Strategy where possible.

Joining our Global People & Culture team, you will be reporting to our Global TA Manager who values and supports your personal growth, is passionate about team engagement that is true to our values. We have a learning team culture and encourage each other in everything that we do. You will have space to work with autonomy while influencing new initiatives in the talent acquisition space.

This is a permanent role working hybrid from our swish office on 727 Collins Street, Melbourne. We are open to candidates interested in either a full-time or part-time role (0.8 FTE or a similar arrangement).

Key responsibilities include, but are not limited to:

• Partnering with key IT stakeholders and hiring teams to support end-to-end hiring for their teams through proactive sourcing and other channels.
• Building and maintaining a robust talent pipeline for current and future IT projects, actively utilizing numerous channels to enhance the diversity of applicant pools.
• Enhancing Pepperstone as a leading Fintech brand by actively participating in both offline and online forums.
• Providing valuable insights and guidance to hiring managers on best practices of hiring with diversity and inclusivity in mind.
• Ensuring our candidate experience is professional, kind, and efficient at all times, leaving a positive impression on potential candidates, regardless of the hiring outcome.
• Ensuring the recruitment strategy remains competitive and aligned with industry standards by staying informed on market trends, competitors, and industry developments.
• Collaborating with P&C advisors and partners to ensure a seamless and exceptional onboarding experience for our future Pepperstonians.

About You:

• Previous experience as a recruiter specializing in IT hiring in a results driven environment.
• Experienced in taking ownership of processes and improving them - we are enthusiastic about continuous enhancements throughout the TA function.
• Ability to work on multiple roles at a time while fostering effective communication with stakeholders to drive results.
• Passionate about creating a great candidate experience and providing an outstanding onboarding process.
• Ability to be available across time zones on an ad hoc basis where required to support our TA specialist in EMEA.
• Aptitude for working with technology- we use Workable, BambooHR, Google suite, slack with some more in pipeline.
• Current and appropriate working rights in Australia.

Why you will enjoy working with us:

• Competitive salary structure with annual bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working- 2 days from office
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

Our purpose

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

In April 2024, we're welcoming a new Government client to our Service Desk domain and are seeking a dedicated Knowledge Specialist to complement our team!

This role entails overseeing the knowledge base for a designated functional area within Datacom. Responsibilities include crafting and refining content related to Datacom services, such as manuals, help systems, online tutorials, installation guides, and quick reference materials, utilizing various software tools and system components. Additionally, the Knowledge Specialist will play a pivotal role in advancing our Knowledge Management framework, spearheading projects, and ensuring the organization's information needs are promptly and effectively addressed.

Preferred location: Victoria

Please note that Australian Citizenship is required and willingness to obtain a baseline clearance (ability for future Negative Vetting 1 clearance is required).

What you’ll bring:

• Understanding of Knowledge Management frameworks, concepts and methodology
• Understanding of Contact Centre Operations
• Experience in creating Knowledge Framework and documentation
• Strong stakeholder relationship management (written and verbal)
• Experience in service desk knowledge management including Service Now and ITIL

What you’ll do:

• Data retrieve, analytics and reporting
• Delivery of stakeholder, client and contractual obligations
• Delivery of compliance across governance requirements
• Create and own the customer experience frameworks
• Analyse contract data to identify cost saving initiatives
• Liaising and networking with Datacom Partners for knowledge
• Support day to day team of Knowledge Specialists

Why join us?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you would like to know more and this sounds like you. Please apply online today!

Outage Management Specialist Date:  12 Feb 2024 Location:  Brisbane, Virginia, QLD, AU Work type:  Permanent - Full Time Category:  Operations Req ID:  7151 Position Details Play your part in connecting Queensland to a brighter, more sustainable future. Enjoy a 9 or 10-day fortnight & family-friendly work arrangements. Virginia or Townsville based with relocation support. Coordinate network outages to suit customer requirements, network constraints & applicable NEM conditions to minimise risk & find the best outcome for all parties. At Powerlink, every possibility starts with you We believe life’s about possibilities. And so’s the future.  That’s why we need you. As Outage Management Specialist you’ll help us connect Queensland to an even brighter and more sustainable future, providing high voltage electricity to more than five million Queenslanders and 253,000 businesses. No matter your role, your work is about every light turned on. It’s every community connected and every future made possible.  Together, we’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver the new energy future and ensure we’re ready to tackle the challenge of our lives. Join us and make it happen.   Find a career that matters and lasts As an Outage Management Specialist, you’ll help deliver a brighter, more sustainable energy future as you grow your skills every day working closely with our Operations Outage Engineers to find clever solutions to interesting problems. Here’s how: As part of the Operations Planning and Access Team with Network Operations, you’ll help deliver a consolidated schedule…

Click here to view more detail / apply for Outage Management Specialist

Job Description Company Overview: Global manufacturer near Geelong prioritizes safety for employees. Seeking dedicated HSE Specialist for compliance and environmental initiatives. Position Overview: HSE Specialist role involves diverse responsibilities in compliance and monitoring. Collaboration with departments and external bodies crucial for safety standards. Essential Duties & Responsibilities: Ensure compliance with laws and standards. Monitor quality of scrubber discharge. Assess acrylonitrile exposure in plant. Develop stormwater monitoring programs. Manage regulatory licenses and submissions. Engage in community programs. Advocate safe work practices. Collaborate with external bodies. Maintain emergency response plans. Investigate incidents and implement corrective actions. Develop policies for compliance. Conduct facility audits for hazards. Coordinate safety programs and training. Consult stakeholders on safety. Operate cost-effectively. Operating Environment: Interact with all departments, stay current with laws. External interaction crucial for regulatory updates. How to Apply: Submit resume and cover letter highlighting relevant experience. On Offer:  Attractive Base Super

Click here to view more detail / apply for HSE - Specialist

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

We are seeking a talented and experienced Senior Corporate Communications Specialist to lead our communications efforts. The ideal candidate will have a proven track record of developing and implementing strategic communication initiatives that enhance brand reputation, drive employee engagement, and effectively communicate our company's vision and values.

About You

·       5-7 years’ experience working in either an agency or part of an in-house communications team

·       Proven experience working with journalists and third-party stakeholders. 

·       Strategic skills, stakeholder management and content briefing ability. 

·       Ability to tell compelling stories through thought leadership, sales narratives and marketing collateral. 

·       Experience developing internal messaging, content and positioning of senior leaders. 

·       Excellent written and verbal communication skills. 

·       Strong interpersonal skills and an ability to work with cross-functional teams.  

·       Formal qualifications in Communications, Public Relations and/or Marketing. 

 What’s In It For You?

As an employer, our values underpin everything we do; Agility and Innovation, Passion and Perseverance, Teamwork and Collaboration, and Integrity. 

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities.

OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks.

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

 

 Are you ready to make an impact?

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.

If this role is of interest, please apply now with your updated CV.

 

COMPANY: Harcon
POSITION: Advertising Specialist
FULL-TIME
LOCATION: Ashwood, VIC 3147
SALARY: $70,000
ABOUT HARCON:
Harcon is a Melbourne-based builder and developer specialising in residential, commercial, and industrial projects in Melbourne's outer North-West, South-East, and Bayside suburbs. With a strong emphasis on ownership, funding, and development, Harcon prides itself on completing projects regardless of market conditions. Currently managing 29 projects with an end value of $475 million, the company prioritises location, high returns on investment (ROI), and efficient construction completion to ensure success for all stakeholders.
ROLE OVERVIEW:
The Advertising Specialist at Harcon plays a pivotal role in driving marketing and advertising initiatives to promote projects effectively. The primary focus of this role is to develop and execute strategic advertising campaigns across various channels to maximise project visibility, attract potential buyers or tenants, and ultimately contribute to the success of developments. Harcon seeks a dynamic individual with a creative mindset, strong analytical skills, and a passion for delivering impactful marketing solutions.
KEY RESPONSIBILITIES:
Develop and implement comprehensive advertising strategies to effectively market Harcon's residential, commercial, and industrial projects.
Collaborate with internal teams and external agencies to create compelling advertising materials, including print ads, digital content, signage, and promotional materials.
Utilise market research and data analysis to identify target audiences, understand consumer behaviour, and optimise advertising campaigns for maximum impact.
Manage advertising budgets, negotiate contracts with media vendors, and monitor campaign performance to ensure alignment with project objectives and ROI targets.
Stay abreast of industry trends, emerging technologies, and competitor activities to inform marketing strategies and maintain Harcon's competitive edge.
Monitor and analyse metrics such as website traffic, social media engagement, and lead generation to measure the effectiveness of advertising efforts and make data-driven recommendations for optimisation.
Maintain brand consistency and integrity across all advertising channels and materials, adhering to Harcon's values and messaging guidelines.
Foster strong relationships with stakeholders, including investors, partners, contractors, and community members, to support collaborative marketing initiatives and enhance Harcon's reputation in the market.
QUALIFICATIONS AND SKILLS:
Australian Citizens and Permanent Residents are encouraged to apply.
Minimum Bachelor's degree in Marketing, Advertising, Communications, or a related field.
Proven experience (3+ years) in advertising, marketing, or a similar role, preferably within the real estate or construction industry.
Strong understanding of advertising principles, market dynamics, and consumer behaviour.
Proficiency in digital marketing platforms, including Google Ads, social media advertising, and content management systems.
Excellent written and verbal communication skills, with the ability to create compelling content and engage diverse audiences.
Demonstrated project management capabilities, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
Analytical mindset with proficiency in data analysis tools and techniques to evaluate campaign performance and optimise strategies.
Creative thinking ability with a keen eye for design and visual aesthetics.
Collaborative team player with a proactive attitude and a commitment to delivering high-quality results.
HOW TO APPLY:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.

Hello, future BlueRock Recruitment Partner! Learn more about BlueRock and what makes us stand out:  

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD. 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion. 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 

• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.      

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic brand based any of our offices around Australia

• A National/Group level role given full autonomy to develop and create best practice

• Become the SME for MRO Inventory at Bega Group

About the role

Embrace a challenging role as Senior Maintenance, Repair and Operations (MRO) Inventory Specialist working across Bega’s national manufacturing network. This newly created role will drive operational excellence by leading the standardisation and optimisation of MRO inventory master data and associated business process. You will coach and develop site-based stores and purchasing roles, develop and improve business processes, analyse data, and identify strategic inventory opportunities. The role will also provide functional expertise in the ongoing development of our Computerised Maintenance Management System (CMMS).

Other responsibilities:

Maintenance Inventory Catalogue Standardisation

• Lead the standardisation of MEX Stores Catalogue master data (100,000+ items)

• Stock Class

• Naming nomenclature

Unlock inventory efficiencies through technology, system & analytical capabilities

• Lead the integration of the CMMS & ERPs (M3/GEP & SAP) to achieve streamlined stock replenishment (MRP) and purchasing processes

• Develop a data and analytics strategy to support further procurement and working capital cost reduction

• Align preferred suppliers to catalogue items to achieve procurement benefits

• Develop governance structure to maintain data integrity into the future

Coach site-based resources on process alignment to business processes

• Stock/Cycle Counting

• MRP purchasing

• Cost centre allocation alignment

• Catalogue nomenclature / master data integrity

Redundant equipment management

• Lead the cataloguing & re-deployment or sale of redundant assets across the network

About you:

• Practical experience in MRO inventory space – experience with maintenance store directly or Master data governance role.

• Background in FMCG or similar industry i.e. Heavy Industry, Manufacturing, Transport, Engineering.

• Highly influential – ability to indirectly lead 20+ site based roles to achieve best practice inventory management 

• Exceptional communication skills at all levels.

The Bega Story

Bega Cheese Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Clean Energy and Renewable projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In an Planner/Project Controls Specialist role, you will have knowledge in:

• Work in an integrated planning and cost environment within the project to optimise the use of available resources to complete work plan scopes within budget and time constraints.
• Ensure that the established planning and scheduling methodology is followed in developing project schedule.
• Develop Project Milestone and Progress tracking baselines.
• Assess subcontractor compliance with established scheduling methodology.
• Support the development of the Work Breakdown Structure to support project delivery.
• Perform analysis of schedule data; identify trends, issues, and areas requiring attention to the Lead Planner and the Project Team.
• Contribute to schedule reporting, including schedule forecast updates and schedule contingency management.
• Support schedule performance updates, analysis and reports in a timely manner.
• Ensure compatibility of contractors schedules with the integrated schedules/milestones.
• Analyse resource requirement and availability impacts on the schedule and recommend recovery options.

• Hybrid working (3 days in office, 2 days from home)
• Diverse culture focused on employee engagement and development
• B-Corp company with multi-award winning products (Good Design, Red Dot and Dezeen)
• Customer-centric support team (4.8 / 5 star rating out of 2000+ customer reviews)

About Eva

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

What’s the day to day like?  

• Be the main point of contact for customers on a daily basis by solving customer queries through Zendesk tickets, phone calls and other channels as necessary.
• Dispatch daily orders, ensuring successful delivery and keeping customers up to date
• Address any issues from customers and oversee day to day operations across the department such as organising returns and refunds and payment cancellations. 
• Liaising with freight companies to ensure deliveries are met and keeping customers informed along the way
• Aim to delight and achieve above industry standard NPS and CSAT scores
• Strive for greater efficiency across all customer support processes including identifying processes for improvement and implementing automations where necessary

Overview of the role

When we say customer-centricity, we actually mean it. We truly care about our customers and in order for you to succeed in this role, we need you to really care about them too. Being a customer-centric company means that you are our port-of-call for all customer feedback which is essential when we want to be one of the best darn digital furniture companies in Australia.

Being an entry level position, we’d love to help train you into becoming the next voice of eva. This is great entry point into a start up, where you'll learn skills such as liaising with operations, learning from the product team, or providing important feedback to marketing. All we need from you is the right mindset to learn quickly, think out of the box and flourish in a role that’s immensely rewarding. Plus we’re a pretty cool bunch of people.

• Experience in ecommerce, logistics or retail consumer goods settings
• Are tech-savvy and have experience using and optimising Zendesk and Monday
• An ability to multitask like a task conquering octopus
• Organisational skills that would make Marie Kondo jealous. 
• Calm under pressure and can think on your feet when tackling problems head-on. You don’t need to always have the answers, but you know where to find them.
• Find yourself naturally building relationships with the barista at your local coffee shop.
• Availability to work a set roster which includes one weekend day 
• You’re data and metrics-driven, you’re naturally inquisitive about what the insights tell us and use this to inform decisions. 
• Ability to work relatively unsupervised

What else is in it for you?

• Flexible work arrangements (hybrid in-office and WFH)
• Annual company-wide Rest and Recover day
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• Free anniversary mattress and sweet, sweet friend/family discounts.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• All the coffee/ tea/ beers/ kombucha you need.
• A diverse culture and a bunch of really lovely people

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through to our inbox.

Yours kindly,

Amanda from Eva

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Clean Energy projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a OHSEQ Specialist role:

• Assist with the development of an effective and efficient projects safety management system and programs.
• Assist with the development of management plans and associated documentation.
• Assist with the provision of effective and high quality OHSEQ service to clients.
• Assist with the preparation and submission of weekly and monthly reports including recommendations on OHSEQ management and statistics.
• Assists with specialised OHSEQ Management System development including standards, policies and procedures and supporting systems, ensuring that all relevant legislative and regulatory requirements and standards are met.
• Provide expert advice to clientele, internal and external stakeholders with respect to the policies, management guidelines and procedures as applicable to OHSEQ.
• Evaluate contractor OHSEQ documentation to ensure compliance to clients and regulatory requirements.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.

We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.

This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.

ADMINISTRATION AND FINANCE

• Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities. 
• Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and the results for each quarter.
• Guide the Community Team to fill up their location’s event calendar and follow the 8-week workflow to ensure they achieve success. From brainstorming, reaching out to potential collaborators, event promotion and overseeing execution plans.
• Ensure meeting rooms are booked on the booking platform. 
• Support with creating quotes and invoices to vendors and collaborators where necessary and ensure that payments are made. 

EVENT EXPERIENCE AND OPERATIONS 

• Meet with event organisers, members or potential members to understand their needs to coordinate the team and conduct event tours to showcase the space. 
• Record and manage all event leads on the system and use the data for marketing outreach.
• Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
• Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
• Conduct regular check-ins with each location - debrief on hosted events, advise to improve event performance and execution efficiency and offer support on upcoming events.
• Oversee and execute events on the day, ensuring every team member knows their role and when they should take breaks, every event organiser knows the run of the show, and every guest has their expectations exceeded.
• Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space resetting and cleanliness, etc. 
• Meet with event organisers, caterers and guests to ensure that they are familiarised with the space and have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
• Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.

SALES AND PARTNERSHIPS

• Streamline the process of private events by identifying and improving all possible touch points - from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
• Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
• Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
• Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
• Outreach to potential partners to build up brand awareness and benefit community engagement.
• Liaise with suppliers and vendors and negotiate prices to ensure profitability with events. 
• Meet with catering suppliers to have menu options to provide guests with menus to suit various needs and occasions, i.e. standing canapes, drinks reception, lunch catering, etc. 

TECH SUPPORT

• Knowledge of all tech and AV on-site to support members and guests with set-up and troubleshooting.
  Assist with troubleshooting printers, equipment in meeting rooms, etc. and liaise with IT support if needed. 

PEOPLE

• Train new Community Team hires in event processes, planning and execution.
• Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
• Manage timelines and schedules for those working events: Barista, catering, adhoc team members, community team.
• Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
• Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.

EXPERIENCE AND REQUIREMENTS

• Two years experience in a customer-facing position, ideally within entertainment and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Reliable, self-driven, with the ability to work with teams and independently.
• University Degree in Events or a related field is an advantage.
• Proficient with Google Drive and Sheets.
• Good business acumen.
• Ability to manage critical situations and take action quickly.
• Prior experience in coworking, a startup business or Events would be an advantage.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars: Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice

The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capability in line with the TAL claims capability and delegated authority frameworks. This includes development of processes, tools, guidelines or other resource to support assessment of the claims.

12 months FTC with a financial institution based in Melbourne CBD, 170k-180k base + super Your new company A financial institution requires an experienced Organisational Design specialist to join on a 12-month Fixed Term contract. Your new role This role will see you partner with the senior leadership team to design and implement organisational design strategies to support transformation across the business. You will be responsible for the design and implementation of target state organisation designs that align with the organisation design principle. What you'll need to succeed You must have demonstrated experience in a similar type of role completing organisational design projects from end to end. You must have designed organisational structures previously for a large organisation. You must be an expert in the Organisational Design space and be comfortable to advise best practice methodology and tools to design future state models. What you'll get in return The opportunity to continue to develop your skills in Organisational Design. Join a supportive and collaborative Organisational Design team. Make a meaningful impact by working on projects from end to end and engaging and influencing senior leaders. Earn a competitive salary package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now on +61352268017. If this job isn't quite right for you, but you are looking for a new position, please contact me at [email protected] for a confidential discussion about your career. #2841022

As Afterpay’s Dispute Resolutions Specialist, you’ll handle and resolve customer and merchant disputes in a fair, transparent and timely manner. The successful candidate will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle from escalation, to IDR and EDR.  

 

You Will:

• Investigate, manage and resolve escalated and complex customer and merchant disputes, in accordance with the complaints policy.

• Provide support to the Customer Service team for escalated complaints, where first and second level resolution team members have not been able to resolve.

• Provide input into Afterpay's Internal Dispute Resolution (IDR) responses to resolve complaints 

• Prepare detailed, logical and well explained External Dispute Resolution (EDR) responses to AFCA, other dispute resolution bodies and consumer advocacy groups 

• Prepare reporting for stakeholders on complaint volumes, complaint categories and insights for both internal and external dispute resolution.

• Analyse complaint data, report on trends to the business, and make recommendations to improve processes.

• Manage multiple dispute cases simultaneously and in an efficient manner

• Focus on providing a supportive customer experience and ensuring timely and fair outcomes are achieved

Caleb & Brown is the crypto investor’s expert partner, helping its clients navigate the complexities of investing in crypto assets with a suite of best-in-class personal brokerage, asset management, and research products.

Founded in 2016, we put personalised service, transparency, education, and consumer protection at the heart of everything we do.

Job Description

We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for overseeing and implementing a comprehensive digital marketing strategy for our global cryptocurrency brokerage and asset management businesses.

From managing social media accounts and creating engaging content to executing paid advertising campaigns, you will play a crucial role in enhancing our online presence. The ideal candidate will possess excellent project management skills, be a creative thinker, and be obsessed with building brands.

What you’ll do:

• Plan and execute digital marketing campaigns, including social media, email, and paid search (not including SEO)
• Develop, implement and manage our digital marketing strategy, tactics and calendar
• Measure and report on the performance of all digital marketing activity using analytics tools
• Work with our graphic designer to produce educational and entertaining content.
• Identify trends and insights, and optimise spend and performance based on the insights
• Brainstorm new and creative growth strategies
• End-to-end management of weekly email newsletters and other email product launches
• Represent marketing on cross-functional strategic projects
• Contribute to the overall marketing strategy

A bit about you:

• Experienced with Facebook, Twitter, LinkedIn, Instagram, YouTube and other social media best practices
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Intermediate knowledge of Google Analytics with the ability to use data to contribute to campaign optimisation
• Excellent copywriting skills with strong attention to detail for spelling, grammar, punctuation and tone
• A keen eye for design
• Demonstrable understanding of what will drive engagement and conversion
• Great interpersonal and communication skills

Requirements

• Tertiary qualifications in business, marketing and/or digital marketing
• 3+ years of experience in a social media management or digital marketing role
• Intermediate knowledge of the crypto landscape and blockchain technology
• Proficiency in Adobe suite, Canva, or Figma will be highly regarded

• Learn from a team of experienced cryptocurrency and traditional finance experts
• Ongoing training and industry development
• Awesome office location in the Silicone Valley of Australia, Cremorne
• Hybrid work arrangement after probation

Your new role and how you’ll make a difference

This is a really exciting opportunity for a Campaign Specialist to join us at illion, taking charge of planning, executing, and analyzing direct marketing campaigns to illion clients.

This role involves planning, project management, and collaboration with cross-functional teams to achieve marketing objectives.

This is a dynamic role in a constantly evolving space and will play an integral part in our growth and marketing strategy moving forward!

 

The value-add things you’ll be doing

Campaign Planning:

• Develop campaign plans aligned with illion's overall marketing strategy. Work towards campaign goals, identifying target audience, and key performance indicators (KPIs).

Execution and Implementation:

• Coordinate and execute end-to-end campaign processes, including content creation, design, and deployment.
• Collaborate with internal teams or external partners to ensure accurate, compliant, timely and effective campaign delivery.

Data Analysis and Reporting:

• Monitor and analyze campaign performance using relevant metrics and analytics tools.
• Prepare regular reports on campaign effectiveness and make data-driven recommendations for improvement.

Cross-Functional Collaboration:

• Work closely with other departments such as sales, product and legal to align campaign strategies with overall business objectives.

• Develop & drive marketing campaigns within the National Sales and Customer Relationship Team that leverage opportunity for additional revenue based on the medico-legal markets needs. This would entail strategically managing the Medilaw Group brands in different industry segments by developing end to end communications and tailored plans to support these initiatives.
• Create, produce and publish fresh and engaging marketing content for the web, social media and e-DM (electronic digital marketing).
• E-DM will be for external clients as well as internal staff and specialists.
• Deliver messaging and moderation of social media channels ensuring that content is consistent with the Medilaw Group brand strategy.

On a weekly basis, provide General Manager Customers and Growth with business analytics and market trend analysis

• Ongoing management of a marketing plan that delivers on the company’s revenue targets.
• Work closely with the National Sales and Customer Relationship Team to align marketing materials to Medilaw Group’s branding and direction.
• Assist the National Sales and Customer Relationship Team in the management of strategic supply agreements to the business
• Manage and develop relationships with internal staff and specialist suppliers.
• Identifying and develop new business opportunities outside traditional markets.
• Work with the Executive General Manager and General Manager Customers and Growth in reviewing pricing so as to maximise return whilst remaining competitive.
• Assists  Executive General Manager and General Manager Customers and Growth with administration duties when required.
• When required, provide budgeting and ROI modelling for all marketing activities to General Manager Customers and Growth.
• Manage and develop conferencing events, sponsorship and associations relationship.
• End to end support for educational seminar series in nationally.
• Facilitation of speaking engagement for Medilaw Group Specialists at industry conferences.
• Actively identify opportunities for continuous improvement
• Maintain a customer focus at all times and a commitment to deliver service excellence
• Function as an effective, positive team member

• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business
   

We are seeking experienced environmental impact assessment practitioners, from Principal Consultant to Technical Director level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that major projects are developed in a sustainable and environmentally responsible manner, with a focus on renewable energy projects in both onshore and offshore environments. You will be supported by a large cohort of industry leading technical specialists and environmental professionals.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects and approvals strategies on major projects, both offshore and onshore.
• Lead and manage a range of projects within scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments, including 5+ years’ experience in environmental consulting – experience in marine and offshore environments highly desirable.
• Demonstrated experience in Commonwealth and Victorian environmental legislation and their application to the delivery of complex and major projects. Broader experience in other jurisdictions highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Environmental Engineering, Environmental Science, Planning or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

Offshore wind specialists – environmental impact assessments

We are seeking environmental impact assessment practitioners experienced in offshore wind projects, from Principal Consultant to Technical Director/Partner level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that offshore wind and marine infrastructure projects are developed in a sustainable and environmentally responsible manner. You will be supported by a large cohort of industry leading technical specialists and environmental professionals, including ERM’s Australian and Global Marine and Impact Assessment Technical Communities.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects in marine environments and as an offshore wind specialist.
• Lead the design, mobilisation, fieldwork coordination and reporting for marine baseline studies, including being a key contributor to safety planning.
• Manage projects to scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments on offshore projects, including 5+ years’ experience in environmental consulting – experience in Australia and internationally highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Marine Science, Engineering or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

What's in it for you?

Are you a Recruiter ready to dive into the world of sports books, steaming and crypto casinos? Do you love making career dreams into realities by matching people with their dream jobs? Are you ready and willing to help one of Australia's fastest growing companies continue our growth in 2024? If you're answering yes to these questions, then we've got the perfect role for you. We are looking for a Talent Acquisition Specialist to help us achieve our exciting growth plans for 2024 and hire the best talent in the streaming and gaming space in Melbourne!

Your role with us

Your mission should you choose to accept it, will be to shape the future of Easygo and contribute to the growth of our business in all areas. With multiple brands under our umbrella, you will be instrumental in identifying and attracting top-tier talent, who in turn will to drive growth and innovation across our respective brands Stake, Kick and Twist. You will collaborate closely with Hiring Managers and department heads, and lead end-to-end recruitment processes, from crafting compelling job descriptions to conducting interviews, negotiating offers and contributing to the overall culture @ Easygo.

You will leverage your expertise in sourcing and assessing candidates within the competitive fields of technology, gaming, marketing, design and many more. Your ability to navigate the evolving landscape of these industries will be crucial as we continue to build a team that is at the forefront of innovation and excellence. Outside of the day to day recruitment responsibilities you will get the chance to get involved in interviewing training, EVP and Talent Branding projects, as we aim to increase our audience and network in 2024. This role would be a fixed term contract for 12 months, with the view to go permanent at the end of the contract.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 250+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you'll do:

Sourcing and Recruitment
Market open positions via our careers page, LinkedIn and job boards such as Seek, Indeed, Glassdoor, and Workforce Australia for visa candidates.
Source candidates utilising multiple streams including, resume databases, Boolean searches, industry contacts, professional networks, and referrals, and engage with active and passive talent on LinkedIn Recruiter and connect them to current job opportunities.
Prescreen candidates via phone, video, and/or in-person interviews. Evaluate applicants and submit a shortlist of top candidates for hiring manager to review, ensuring they are in line with salary benchmarking and schedule subsequent interviews with hiring managers and other stakeholders.
Monitor and update our applicant tracking system, job boards, and employee referral program and support ‘diversity in hiring’ programs across multiple demographics and genders and help contribute to a welcoming workplace for who work all @ Easygo.
Talent Advisory
Partner with Hiring Managers to identify recruitment needs and candidate “must haves” and draft job descriptions to go to market.
Communicate with interview panels to ensure both Hiring Managers and candidates are fully prepared throughout the interview process.
Partner with Hiring Managers to identify competency questions for interview consistency and quality. Work closely with business leaders to influence effective recruitment approaches and set realistic expectations on time to fill, compensation, candidate pool quality, and market feedback.
Provide training and coaching to hiring managers and junior recruiting staff.
Employee Value Proposition
Collaborate with marketing, human resources and business leaders to establish an employer brand identity.
Assist in the management of our profiles on Glassdoor, LinkedIn, and other talent-related websites.
Contribute to our social media presence through positive posts.
Build and maintain positive relationships with external agencies, colleges, vendors, associations, and other bodies who might route talent to the organisation or aid in TA processes.
Candidate Experience
Ensure each and every candidate who goes through the interview process @ Easygo has a positive experience, and is updated and given constructive feedback throughout the process.
Draft and utilise templates for TA communications, such as application received messages, knockout notices, interview requests, rejection emails, and offer letters.
Manage candidate expectations and engage talent throughout the hiring process
Ensure Easygo remains a Circle Back Initiative Member, by responding to every applicant who applies.
What you'll bring:

You’ll bring with you significant experience as a Technical Recruiter, either in-house or with a mix of internal and agency.
Experience of engaging with and sourcing candidates across a range of sectors.
You’ll have worked supporting a Technology business units or within a Tech organisation, having networks and subject matter expertise across Development and Product talent markets.
You’ll know how to identify what needs to be done first and be able to prioritise and manage your time effectively, and are transparent in the way you work.
You’ll enjoy problem solving and enjoy the various challenges that come with a fast-paced and evolving organisation.
As a strong communicator, you enjoy dealing with various stakeholders and are open to learning new industries and new technology.
An ability to write creative job advertisements and assist with occasion website content.
A positive mindset when faced with challenging requirements and situations.
Contribute to our social media presence through positive posts on either LinkedIn or Instagram.
Bonus points if:

A bachlors degree in any line of work is desirable but not required.
Any IT related certifications such as Scrum Master, Project Management or Cloud certifications would be looked upon favouably
Any extra curricular activities such as appearing on talent related podcasts or speaking at meetups would also be looked upon favourably.
Strong written and verbal communication skills.
An awareness of Easygo as a business and our brands Stake, Kick or Twist would be sure to benefit your application.
Some of the perks of working for us:
EAP access for you and your family
Access to over 9,000 courses across our Learning and Development Platform
A full-time barista who will make you coffee, tea and fresh juices
Daily catered breakfast
Massage Wednesdays - we get professionals to do this!
Friday parmas/pub lunch, plus happy hour in the office from 4pm
Fun office environment with pool tables, table tennis and all your favorite gaming consoles
Paid volunteer day
Flexible working hours
Help yourself to the drinks fridges and snack shelves

“We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant”

100,0000 to 105,000 and relocation support available Advance your career in health, safety environment! Join a strong multinational and industry leader and support Our key mineral processing and quarry operations in Victoria Provide health, safety, environment, government and community relations support to operations and other internal and external stakeholders. About Graymont Graymont is a global leader in lime and limestone solutions. Lime is a versatile industrial chemical that is key to vital industrial processes and applications and is an essential element for addressing a multitude of complex environmental challenges. To learn more: https://www.graymont.com/en/sustainability/environmental-care/climate-change Our Role This role will be based at our Traralgon limestone processing plant in La Trobe Valley. Reporting to the Plant Manager, the HSE Specialist will provide health, safety, environment, government and community relations support to our quarry and processing plant operations to create long -term value for our operations in Traralgon and Buchan. This role works with plant employees, leadership and corporate office stakeholders to influence real outcomes that ensure our workplaces are safe, sustainable, compliant and supportive of local community needs. This position will: Facilitating safety risk management including helping others to identify hazards, assess risks, implement controls, maintain housekeeping standards and ensuring actions are taken to address any gaps. Keeping abreast of the latest PPE technology and ensuring staff have access to appropriate PPE. Running incident and action management, making recommendations and driving completion of associated corrective actions. Coordinating the reviews of site safety procedures and controlled documents as required. Facilitating injury management, medical surveillance and return to work programs and responding to work cover investigations. Facilitating environmental risk management including helping others to identify issues, assess risks, implement controls, maintain housekeeping standards and ensuring actions are taken to address any gaps. Ensuring site environmental licenses and permits are in place and renewed in time, with support from HSE Manager where needed. Conducting environmental audits and regular sampling/monitoring such as water, noise, and dust monitoring. Ensuring completion of periodic statutory reporting, to be reviewed by HSE Manager prior to submission. Coordinating response to stakeholder complaints and ensuring associated corrective actions are completed within required timeframes. Developing and coordinating site rehabilitation. Supporting stakeholder engagement activities, including community meetings, sponsorships, and site involvement in community initiatives and events. Supporting the site manager to proactively engage with regulators, local Council, neighbours and other key stakeholders in line with Graymont values. Working with our internal network of experienced HSE specialists, we need a candidate who can work constructively with others in the field to positively influence internal and external stakeholders to help us achieve our goals. Having a nationally recognised qualification in Workplace Health & Safety and/or Environment and/or Quality Management or equivalent qualification and/or 3 years relevant experience is required for this…

Click here to view more detail / apply for Health Safety Environment Specialist

Choice and flexibility on where, when and how you work.
Access to free and confidential coaching for you and your family including wellbeing, financial and nutrition coaching.
Wellbeing leave


Deloitte Digital is seeking a ServiceNow Implementation Specialist to join our growing Customer Service Experience practice. Working from within our Digital Customer Platforms Practice you'll be responsible for leading team to design, configure and deliver industry innovative customer service experiences for our clients, with a primary focus on the Customer and Creator Workflows (CSM and App Engine).

You will work closely with Solution Architects and client-facing Directors to meet targets, goals and objectives, with a specific focus on differentiated transformation solutions to shape opportunities and improve win rates.

You will be responsible for:
Generating Proof of Concepts:

Develop innovative and effective proof of concepts to showcase the potential of ServiceNow solutions to clients.
Collaborate with clients to understand their unique business needs and propose tailored solutions.


Requirement Gathering:
Work closely with clients and stakeholders to elicit, document, and prioritize business and technical requirements for ServiceNow implementations.

Workshop Facilitation:

Utilize collaborative tools like Miro to conduct workshops, fostering effective communication and ideation among team members and clients.
Lead discussions to gather insights, address concerns, and align project goals.


Agile Project Management:

Drive the agile development process, including sprint planning, sprint running, sprint retrospective, and the creation and refinement of sprint backlogs.
Run daily stand-up meetings to ensure continuous progress and address any impediments.


User Story Management:

Lead the creation and development of user stories, ensuring they align with business objectives and user needs.
Work with cross-functional teams to prioritize and manage the user story backlog.

Team Leadership:

Provide leadership to the project team, fostering a collaborative and innovative work environment.
Mentor and guide team members in their professional development.


Training Program Development:

Develop a comprehensive training program for the team, focusing on ServiceNow best practices and methodologies.
Leverage NowLearning to enhance team members' skills and knowledge in ServiceNow.

Qualifications:
You will have a minimum of 5+ years' experience working with the ServiceNow platform in addition to technology development, engineering project management, business process and process delivery. In addition, you will have the following:


Demonstrated experience in leading implementation project teams to delivery in a consulting environment.
Proven experience in leading ServiceNow implementations.
Strong understanding of agile methodologies and experience in managing agile projects.
Proficient in workshop facilitation tools, such as Miro.
Excellent communication and interpersonal skills.
Ability to create and refine user stories based on business requirements.
Leadership skills with a focus on mentorship and team development.
In-depth knowledge of ServiceNow platform capabilities and configurations.


Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits , including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps
Sound like the sort of role for you? Apply now.
#LI-DNI Please click here to apply.

WHO IS PRA?

PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne.

PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate.

Some of the key benefits are;

- High financial rewards with commission up to 50%
- Cloud based technology, so you can work from home or on the move
- External / Internal training and continuous improvement programs
- Career opportunities into management
- Work Perks such as up to 25 days leave per year, team events, lunch clubs, sales comps and many more.

What is the role?
Working out of our very cool Melbourne office, you will build your own accounts and networks. We will help you to develop your business and ensure your success as a best in class recruitment and technology professional.

You are able to work on both contract and permanent roles and you can build up significant revenue streams whilst placing permanent candidates.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

Consultants within PRA are responsible to develop long term relationships with clients and to offer a professional and effective service to clients and candidates. Delivery and the style of the delivery are paramount to maintain and develop the image of PRA as a leading supplier of recruitment solutions.

What will you do?
- Selling and promoting PRA’s services to existing and new customers
- Expanding PRA’s reach within each customer through business development activities
- Managing and maintaining client accounts for PRA’s services through consistent communication and client visits
- Assessing clients’ needs and providing services and solutions that satisfy client requirements
- Co-ordinating with PRA’s internal resources to ensure customers receive best in class service
- Providing timely and regular reporting to both internal and external stakeholders
- Utilising market knowledge to pitch new clients and win new business
- Dealing with clients & candidates, developing long term effective relationships
- Negotiating rates with clients, both contract and permanent
- Giving presentations to clients
- Handling clients and applicants through recruitment process to successful conclusion
- Writing advertisement copy
- Selection of applicants for vacancies
- Interviewing applicants
- Arranging interviews with clients and candidates
- Ensuring contact is made on a regular basis with contractors once placed out on the client’s site
- Maintaining awareness of trends within area of technical specialisation
- Ensuring that contact is made with clients on a regular basis and updating the database

What kind of person thrives in the PRA environment?

Communication and people management are the defining elements of this role. To perform it successfully, a candidate will need to be confident, and possess the ability to inform and persuade others and effectively present both themselves and the organisation they represent. Friendliness and charisma are important factors in performing such a job effectively, together with the ability to put others at their ease.

Attention to detail, responsiveness and adaptability are also key elements in this job. You will have energy and enthusiasm, and the ability to deal confidently with changes in work environments and situations. The job often calls for work to meet deadlines or be completed within short timescales, and the ideal candidates will be prepared to commit themselves if they are to succeed.

Recruitment is challenging and fast-moving, and there are times you will practice patience to see through a difficult time or a minor repetitive task. Having said this, you will see that these periods as necessary to your personal advancement and will contribute to your own goals in life, and in return you will work towards a career that is rewarding and flexible!
What will you have done before?
- Min 3 years experience working with a range of stakeholders within the recruitment industry
- Excellent communication skills, both written & verbal
- Working autonomously & within a team, doing everything in your power to ensure your colleagues success as well as your own- recognising that the greater teams’ success will always benefit you personally
- Attention to detail and an enjoyment of being busy; managing multiple moving pieces at one time
- Min 3 years experience in a Business Development capacity or understanding of what is involved in this process
- A background in technology will be a huge bonus!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

Apply now for immediate consideration