We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Sydney (Matraville) office. About us CONNECTING PEOPLE. IMPROVING LIVES DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.” DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. Overall Role Purpose As an Airfreight Import Customer Operations Specialist, you will receive training and development in the below responsibilities: Acts as key contact for allocated customers (AFR) Accepts and processes orders for handover to Operations. Stays informed on shipment and exception status for allocated customers. Proactively informs customer on shipment status and exceptions. Provides spot quotations and performs up-and cross-selling on inbound customer calls. Pass leads onto our sales department. Manages customer inquiries. Manages customer requests regarding Go Green topics. Takes and manages any customer complaints; solves customer complaints or assigns tasks to other functions. Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Billing of Air Freight Customs shipments, accurately and timely Accountabilities Customer, Other Stakeholder & Process Monitor and arrange retrieval of general cargo and cold chain shipments from airlines. Submit cargo reports to Australian Border Force Invoicing of externally cleared import airfreight shipments. Interrogate Customs status’ using ICS. Complete corrections to rating errors and AWB’s. Conduct any corrections and adjustments as necessary to Airfreight Import forwarding process. Manage general enquiries as received via email or phone. Lodge intent to claims on airlines for damages. Provide support and back up to fellow team members where required. Additional tasks as instructed by Department Manager / Supervisors. Skills / Qualifications Minimum three (3) years previous experience in Shipping/International freight forwarding industry in airfreight operational roles (advantageous)/ Import operational roles (advantageous). Minimum two (2) years previous experience in general accounting, invoicing, customer service or operations. CargoWise & Expedient experience (advantageous) Be an initiative-taking initiative-taker. Be results driven and be able to demonstrate effective…

Click here to view more detail / apply for Airfreight Import Customer Operations Specialist - NSW

WHO IS PRA?

PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne.

PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate.

Some of the key benefits are;

- High financial rewards with commission up to 50%
- Cloud based technology, so you can work from home or on the move
- External / Internal training and continuous improvement programs
- Career opportunities into management
- Work Perks such as up to 25 days leave per year, team events, lunch clubs, sales comps and many more.

What is the role?
Working out of our very cool Melbourne office, you will build your own accounts and networks. We will help you to develop your business and ensure your success as a best in class recruitment and technology professional.

You are able to work on both contract and permanent roles and you can build up significant revenue streams whilst placing permanent candidates.

We have multiple positions available, such as:

- Candidate Manager
- Associate Consultatant
- Recruitment Consultant
- Senior Consultant
- Managing Consultant
- Principal Consultant
- Client Services Manager

Consultants within PRA are responsible to develop long term relationships with clients and to offer a professional and effective service to clients and candidates. Delivery and the style of the delivery are paramount to maintain and develop the image of PRA as a leading supplier of recruitment solutions.
What will you do?
- Selling and promoting PRA’s services to existing and new customers
- Expanding PRA’s reach within each customer through business development activities
- Managing and maintaining client accounts for PRA’s services through consistent communication and client visits
- Assessing clients’ needs and providing services and solutions that satisfy client requirements
- Co-ordinating with PRA’s internal resources to ensure customers receive best in class service
- Providing timely and regular reporting to both internal and external stakeholders
- Utilising market knowledge to pitch new clients and win new business
- Dealing with clients & candidates, developing long term effective relationships
- Negotiating rates with clients, both contract and permanent
- Giving presentations to clients
- Handling clients and applicants through recruitment process to successful conclusion
- Writing advertisement copy
- Selection of applicants for vacancies
- Interviewing applicants
- Arranging interviews with clients and candidates
- Ensuring contact is made on a regular basis with contractors once placed out on the client’s site
- Maintaining awareness of trends within area of technical specialisation
- Ensuring that contact is made with clients on a regular basis and updating the database

What kind of person thrives in the PRA environment?

Communication and people management are the defining elements of this role. To perform it successfully, a candidate will need to be confident, and possess the ability to inform and persuade others and effectively present both themselves and the organisation they represent. Friendliness and charisma are important factors in performing such a job effectively, together with the ability to put others at their ease.

Attention to detail, responsiveness and adaptability are also key elements in this job. You will have energy and enthusiasm, and the ability to deal confidently with changes in work environments and situations. The job often calls for work to meet deadlines or be completed within short timescales, and the ideal candidates will be prepared to commit themselves if they are to succeed.

Recruitment is challenging and fast-moving, and there are times you will practice patience to see through a difficult time or a minor repetitive task. Having said this, you will see that these periods as necessary to your personal advancement and will contribute to your own goals in life, and in return you will work towards a career that is rewarding and flexible!
What will you have done before?
- Min 3 years experience working with a range of stakeholders within the recruitment industry
- Excellent communication skills, both written & verbal
- Working autonomously & within a team, doing everything in your power to ensure your colleagues success as well as your own- recognising that the greater teams’ success will always benefit you personally
- Attention to detail and an enjoyment of being busy; managing multiple moving pieces at one time
- Min 3 years experience in a Business Development capacity or understanding of what is involved in this process
- A background in technology will be a huge bonus!

This role attracts a Base salary of $89,000- $100,000 Pkg + OTE

Apply now for immediate consideration

Key Responsibilities:

Market Analysis and Lead Generation:
Conduct market research to identify potential clients and market trends.
Generate leads through prospecting, networking, and market analysis.

Sales and Business Development:
Build and maintain a sales pipeline by actively seeking out new leads and opportunities.
Develop and maintain strong customer relationships, understanding their needs, and providing tailored solutions.
Conduct product or service presentations and demonstrations to potential clients.
Negotiate contracts and agreements, ensuring they align with company policies and client requirements.
Achieve and exceed sales targets and quotas set by the organization.
Stay updated on industry trends and competitors to identify growth opportunities.

Marketing Strategy and Campaigns:
Develop and execute marketing strategies to promote products or services to the target audience.
Create and manage marketing campaigns across various channels, including digital, social media, email, and traditional marketing.
Generate compelling content, such as blogs, articles, and social media posts, to engage and educate prospects.
Monitor and analyze marketing campaign performance and adjust strategies as needed for optimization.
Collaborate with the marketing team to create visually appealing marketing collateral, including brochures, presentations, and advertisements.
Conduct market research to identify trends and opportunities and provide insights to inform marketing strategies.
Support branding efforts by ensuring consistent messaging and visual identity across all marketing materials.
Qualifications and Skills:

Education:
Bachelor's degree in Business, Marketing, or a related field.

Sales Skills:
Proven sales experience, preferably in a B2B or B2C sales environment.
Strong understanding of sales processes, lead generation, and customer acquisition.
Excellent communication and interpersonal skills with the ability to build rapport with clients.
Demonstrated negotiation and closing skills.
Results-oriented mindset with a track record of meeting or exceeding sales targets.
Proficiency in CRM software and sales analytics tools is a plus.

Marketing Skills:
Proven experience in executing marketing campaigns and strategies.
Strong content creation and copywriting skills.
Proficiency in digital marketing platforms, including social media, email marketing, and SEO.
Analytical mindset with the ability to interpret marketing data and metrics.
Creative thinking and the ability to generate innovative marketing ideas.
Graphic design skills and experience with design software are a plus.

About GoSol :

GOSOL, IT consulting and Staffing organization, can help you enhance Technology, Digital, Project and Business Transformation. Guided by integrity and trust, we believe in offering an unparalleled experience as your Tech of choice. For businesses, this means providing you with access to the quality solution.

Find us at - https://gosol.com.au/

Job Description:

The ideal candidate will be well versed in creating optimising SEO, Google Ads campaigns, Email Marketing and would preferably also have experience in social media marketing.

Responsibilities:

Develop and execute digital marketing campaigns across multiple channels, including search engines, social media, email, and display advertising
Conduct keyword research and analysis to identify opportunities for search engine optimization
Optimize website content and structure to improve search engine rankings and drive organic traffic
Manage paid search campaigns and budgets, including Google Ads and Bing Ads
Monitor and analyze website traffic and campaign performance metrics, and develop insights and recommendations for optimization
Collaborate with the design and content teams to create engaging and effective digital assets, including landing pages, banners, and social media posts
Stay up-to-date with the latest digital marketing trends, technologies, and best practices, and share knowledge with the team to help drive innovation and continuous improvement
Manoeuvre digital marketing campaigns through all areas of the project life cycle.
Clearly understand and implement digital marketing campaigns which fit clients needs.
Provide analytical reporting of campaigns to management and clients.

Requirements:

Proficiency in Google Analytics, Google Ads, and other digital marketing platforms and tools
Strong analytical skills, with the ability to analyze data, identify trends, and develop insights and recommendations for optimization
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
Demonstrated ability to manage multiple projects and prioritize tasks in a fast-paced environment
Strong attention to detail and a track record of delivering successful campaigns
5+ years of experience in the Digital Marketing sector(preferred)
Experience with SEO & SEM
Strong Written, verbal and collaboration skills

Eligible health workers who make the move to work with us may receive up to $20,000 in incentive payments under the Queensland Health Workforce Attraction Incentive Scheme.

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.
Our purpose is `great care every day'.

About your opportunity:

Permanent full-time opportunity for a Staff Specialist.

Townsville University Hospital is expanding the established North Queensland tertiary Maternal Fetal Medicine Service (MFM), increasing our expert clinical support and management, and saving families from expensive and disruptive travel to Brisbane. The Townsville Maternal Fetal Medicine Service is one of the few regional MFM units in Australia and the only MFM Department outside south-east Queensland.

You are invited to experience this exciting opportunity as part of a significant expansion of fetal maternal medicine at North Queensland's largest tertiary hospital. Women and families will be able to access world-class care, closer to home, with the support of multi-disciplinary team including CMFM, sonography, midwifery, health worker and allied health specialist staff.

The Northern Queensland Maternal Fetal Medicine Service is the only service outside south-east Queensland providing a comprehensive range of screening, diagnostic, and therapeutic services to women and families in public and private healthcare sectors.

The MFM team works closely with Neonatal Intensive Care specialists in a large and extremely well supported level 6 Neonatal Intensive Care Unit providing newborn medical, surgical and transport care for North Queensland.

What's on offer:
Remuneration package of up to $522,648 p.a. (+ other applicable allowances/benefits)
Comprising salary range of $7827.20 - $9924.00 p.f. (L18-L27)
Recreational leave loading
Employer contribution to superannuation (12.75%)
Attraction and retention incentive allowance
Regional and rural attraction allowance
Motor vehicle allowance
Professional development assistance (allowances and leave), and
Inaccessibility allowance (if applicable).
Level of appointment is dependent upon experience and advanced qualifications.

Requirements:
Appointment to this position requires proof of qualification and registration of membership (if applicable) with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager prior to commencement of clinical duties.
Qualified as a medical practitioner, and as specialist in Obstetrics and Gynaecology with the Medical Board of Australia and either qualifications as a Maternal Fetal Medicine (MFM) subspecialist with Royal Australian and New Zealand College of Obstetricians and Gynaecologists or currently in training to obtain MFM subspecialty (MFM training fellow with RANZCOG).
Appointment to this position requires Fellowship with the Royal Australian and New Zealand College of Obstetricians and Gynaecologists. Certified copies of the required information must be provided to the appropiate supervisor/manager prior to commencement of clinical duties.
Appointment to this position requires subspeciality qualification in MFM with Royal Australian and New Zealand College of Obstetricians and Gynaecologists or a current approved training position with RANZCOG as MFM training fellow
This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis B, Measles, Mumps, Rubella, Varicella, and Pertussis.
Possession of class C drivers' licence.
Travel by light aircraft may be required for both outreach and rarely to provide care in an emergency.
Pre-employment checks will be conducted.
Please refer to the Role Description for further details.

Discover Townsville!
Interested..?
Contact: Dr David Watson on 07 4433 1474.

Apply ONLINE by: Sunday 14 January 2024.

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe.  $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now! 

Click here to view more detail / apply for Customer Service Specialist

The Role:
Based at our Beverage Can End Plant in Ballarat, you will be responsible for the operation, maintenance, and optimization of machinery involved in the production of can ends.

Salary: $90,000 + Super

Responsibilities:
• Can Endmaking Expertise: Utilize your specialized knowledge to set up, operate, and maintain the can endmaking machinery efficiently.
• Quality Control: Ensure the production of high-quality can ends by conducting regular quality checks and making necessary adjustments to the machinery.
• Troubleshooting: Identify and troubleshoot any issues that may arise during the production process, minimizing downtime and ensuring continuous operation.
• Preventive Maintenance: Perform routine maintenance tasks to keep machinery in optimal working condition, reducing the risk of breakdowns and extending equipment life.
• Collaboration: Work closely with other members of the production team to optimize overall plant efficiency and contribute to a positive working environment.
• Safety Compliance: Adhere to all safety protocols and guidelines, promoting a safe work environment for yourself and your colleagues.
• Training and Development: Provide training to junior staff members and assist in their skill development to enhance the overall team's capabilities.


Qualifications:
• Mechanical technical certification or diploma – license to work as a fitter.
• Minimum of 5 years of experience in can endmaking or a related field within a manufacturing environment.
• Proficient in operating and maintaining can endmaking machinery. Knowledge of troubleshooting techniques and preventive maintenance is essential.
• Strong analytical and problem-solving skills with the ability to diagnose and resolve issues quickly and effectively.
• Collaborative mindset with excellent communication skills to work effectively within a team.
• Prioritize and adhere to safety protocols and guidelines at all times.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Click on Apply Now

Designation / Job title: ICT Security Specialist - 262112 \ Security Analyst

Number of Positions : 10

Primary or Mandatory skills:-
1. Sailpoint
2. Java

Good to have skills:-

1. Oracle
2. Ping
3. Azure

Detailed Job description:-

• Implementation of IAM security systems, including Sailpoint, Microsoft AD/Azure AD as related to IAM, MFA, Conditional Access and SSO etc. whether on-prem or in the cloud.
• Collaborate with existing and future managed service provider relationships and resources in the IAM/SAP security space.
• Build, test and rollout of enterprise Identity and Access Management solutions in association with internal and external resources.
• Ability to document use cases and work with agile teams to document user case studies.
• Provide technical Engineering and vision for customers’ application platforms.
• Ability to support evaluations of vendors solutions.
• Collaborate cross-functionally with other technology teams and security organizations.
• Participate in the definition of an enterprise IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently.
• Maintain up-to-date knowledge by researching new technologies and software products, participating in educational opportunities and conferences, and reading professional publications.
• Foundational knowledge of Identity Management technologies such as NetIQ, PingID, CA, Okta, AzureAD, SailPoint, RSA etc.

Senior Solution Specialist

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

As a Senior Solution Specialist, you will be responsible for selling our automated network penetration testing product, vPenTest from our Vonahi Security division to Managed Service Providers (MSPs) and Internal IT customers. You will manage and close new sales through forecasting, account resource allocation, account strategy, and planning. This is a technical sales position that involves basic knowledge and experience with IT sales.

You Will:
• Demonstrate PenTest solution to MSPs and Internal IT customers
• Manage and close new sales through forecasting, account resource allocation, account strategy, and planning.
• Manage the team of researchers/sales ops to maintain our CRM records and follow up on tasks.
• Help the technical team with building and managing RFP proposals when needed.
• On the customer success side of things, help with cross and up sell other Vonahi consulting services to partners and internal IT customers including helping them resubscribe to a new subscription once the current one expires.
• Diligently follow-up on all account management generated leads as assigned
• Constant learning to build and maintain product and industry knowledge
• Be adept at providing high-level product demonstrations and able to handle client inquiries
• Conduct business-oriented discussions with prospects about how our software will benefit their organization
• Provide accurate forecasting/pipeline information to management on a weekly basis
• Must be a team player who is a self-starter and can perform under pressure and with minimum supervision
• Consistently exceed monthly quotas
• Consistent communication with prospects via phone and email

You Have:
• 5+ year technical knowledge and/or experience in software sales
• General technical understanding of networks, systems and applications
• Personable, with convincing phone etiquette, high energy and enthusiasm
• Track record of meeting/exceeding sales targets in a telephone/webinar environment
• General knowledge of other industry compliance standards including GDPR, PCI, HIPAA, FINRA, NIST a plus
• A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
• Bachelor's degree preferred