Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your Role

Reporting to an Operations Team lead within Payment Operations, the Settlements Officer will be responsible for various tasks spanning the Payment Ops group including but not limited to, incoming and outgoing payment reconciliation, outward payment batch processing, Investigation/Trace/Recall of customer funds in accordance with company policies, and commercial and consumer team requirements.  Daily calculation of funding requirements to ensure sufficient balance in Accounts to meet daily payment obligations.

This position is accountable for contributing to effective Operations & Settlements procedures and processes that balance OFX’s operational, financial, and reputational risk associated with its incoming receipts, outgoing payments and global payment methods.  The Settlements Officer supports ‘direct to client’ focused practices that position OFX for scalable, profitable business growth.

This role is also responsible for the day-to-day enquiries from internal service and dealing teams in relation to operational issues, which include the receipt and settlement of customer transactions, investigation of payment instructions, status of payments and location of funds.

What you do

• Performing daily incoming payments reconciliations
• Perform outgoing payment processing operations and payment exceptions
• Serve as contact for internal and external stakeholders, while responding to and escalating issues appropriately
• Perform unallocated funds procedure and processes
• Analyze and drive to completion open items as they relate to payments and investigation activities
• Customer and bank liaison as needed for investigation of payment instructions or location of funds
• Continually review back-office operations for continuous process improvement and automation; support strategic initiatives including definition of process, controls and associated system requirements
• Ensure policies and procedures are followed to mitigate risk and fraud
• Liaise with financial institutions and assist in payment resolution
• Communicate efficiently with Global Treasury and Cash Management teams to ensure incoming receipts from and outgoing payments to customers are accurately managed and forecasted in cash balances.
• Align with the corporate strategy and priorities; actively participate in the development of the department’s procedures and processes and continuous improvement
• Ensure all documentation is updated and accessible, service levels are maintained, and adhere to all established procedures and controls
• Understand the competencies required for successful job performance and utilize this knowledge to coach and develop team members as well as to identify training needs
• Energize and inspire colleagues – generating excitement, a sense of pride, and a drive to excel
• Build and maintain relationships at all levels both within and outside the organization
• Identify ways to improve productivity and efficiency, while also utilizing relevant internal technology to efficiently manage Operations needs and deliverables
• Work together with the other colleagues in the Operations department globally to create a cross-functional, collaborative, high-performing team
• Monitoring of internal and customer email mailboxes and responding in a timely manner
• Assist with ad-hoc projects and IT change requests

We are seeking a highly organized and motivated Training Officer to join our team on site at Horsley Park. As a Training Officer, you will be responsible for designing ,developing, implementing, and evaluating training programs to enhance employee skills and performance  specifically with competency in Health and Safety, Quality and operations.

 Specifically you will:

• Be responsible for the overall co-coordination of the Training system for the PCM division,
• Ensure all Pact, Contractor and visitor induction is current and managed through onLocation software for the division.
• Ensure all PCM sites have site orientation completed for all personnel as per the training matrix.
• Create training and competency assessment material in the designated format and database.
• Deliver training and conduct assessments on all sites as needed,
• Maintain training programs, matrix & schedules which include all external training, Pact Safe, site specific and job specific procedures.
• Ensuring all personnel are identified and a training gap analysis is completed,
• Co-ordinate all external training,
• Liaise with other personnel conducting training and assessing,
• Ensure all training is captured and filed electronically as per site specific requirements.

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are seeking a Senior Promotion Operations Officer to join our dynamic team within the financial industry, specifically focusing on CFDs (Contracts for Difference). The ideal candidate will be responsible for overseeing the entire lifecycle of promotional operations, ensuring smooth processes, and collaborating with various departments to deliver an optimal client experience. This role requires a keen eye for detail, strong data management skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities：

• Review promotion applications to ensure all eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Provide stakeholders with advice on promotion details and address related inquiries.
• Handle the organization and calculation of large amounts of data related to various promotions.
• Organize and report data to support the marketing team in measuring the effectiveness of campaigns.
• Update and distribute Standard Operating Procedure (SOP) documentation, ensuring all operational processes are clearly defined and kept up to date.
• Collaborate closely with the marketing, product, and other departments to ensure a seamless client experience, while also proposing operational improvements where necessary.
• Strengthen communication between promotion operations teams and other departments, ensuring customer feedback is incorporated into promotion and process improvements.

• At least 2 years of experience in an operations team within the CFD industry or other financial industries is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Bilingual proficiency in English and Chinese (Mandarin).

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangements.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

• Permanent, Part time 18 hours per week
• $75,252.28 per annum (pro rata) plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Homestead Community and Learning Centre.

What you’ll be doing:

• Manage and maintain appropriate systems to ensure effective and efficient day-to-day administration of programs including general correspondence, meeting minutes, purchasing, invoicing, document management, collation of data and reports. 
• Supporting administration of the Centre’s booking system (Bookable), including point of contact enquiries, maintenance of the booking system and administration of accounting processes.
• Administer the Centre’s learner enrolments, including the processing of enrolment forms and payments
• Ensure effective and efficient day-to-day operation of the Homestead Community and Learning Centre as per the Operations Manual.
• Manage customer service requests, complaints, general enquiries and transactions (where appropriate).
• Assist in the coordination of volunteer and program staff. 
• Assist in the compilation and delivery of marketing content including collation of information and maintaining relevant databases
• Manage the design and data entry of databases as required particularly maintenance of the Social Planet enrolment database.
• Help promote and support the participation of a wide range of users in the facility and Council programs through collaborative approaches and maintenance of day-to-day facility operational functions.

The skills and experience you’ll bring to the role:

• Previous experience working in an administrative role and demonstrated experience and aptitude in dealing with members of the public. 
• Well-developed interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers, management and employees at all levels within the organisation.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently. 
• Knowledge and/or proficiency in the use of facility booking or administration systems within a community setting.
• Proficiency in the application of standard office administration and clerical procedures and practices.
• Demonstrated ability to communicate both verbally and in writing with a broad range of people from diverse backgrounds and cultures. 
• Demonstrated ability in dealing with difficult situations, resolving problems and presenting a positive image of Council.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

What will you be doing?

• Ensure vendor information is up to date in A/R module.
• Ensure invoices processed in the A/R ledger are coded with appropriate supplier and general ledger account codes.
• Reconcile suppliers’ statement of account and follow-up for any missing invoices.
• Regularly monitor the A/R ageing report and follow up on any credit notes/missing invoices.

As a Credit Officer in Shift’s Micro Business team you will primarily be responsible for assessing businesses with annual turnover of under $1.5million p.a. against Shifts policies and guidelines whilst delivering excellent customer service.

The ideal candidate will possess attention to detail, and the ability to thrive in a fast-paced environment. You will do this with a solution-oriented focus and methodical process whilst operating with a sense of urgency while working in a supportive team environment. 

This position offers a valuable opportunity to development in the field of credit analysis. We are looking for a dedicated individual who is eager to learn and contribute to the company’s success. If this sounds like you, please reach out.

Your role will be to provide high-level administrative and strategic support our to Chief Development Officer & Head of Accor Apartments & Realty and the broader development team.  Naturally proactive, you will ensure seamless coordination and execution of their daily activities. As a trusted partner, you will be managing schedules, communications, and supporting on projects to optimize the executive's effectiveness.

Key Responsibilities:

Administration:

• Manage the Chief Development Officer & Head of Accor Apartments & Realty’s calendar and travel arrangements, ensuring efficiency across time zones
• Prepare agendas, take minutes, and organize meetings and conferences
• Maintain an efficient e-filing system and handle general office tasks
• Support the coordination of team projects and events

Communication:

• Manage calls, emails, and inquiries, acting as the Chief Development Officer & Head of Accor Apartments & Realty’s first point of contact
• Build and maintain relationships with internal and external stakeholders
• Prepare and send communications to properties and business units
• Ensure timely follow-up on action items

Financial Administration:

• Process invoices and expense claims (using Concur)
• Liaise with the finance team and other internal departments with regard to payments, recharging, approvals or enquiries