As the Learning and Development Specialist you will create, facilitate, and implement innovative and high-quality learning solutions that improve the capabilities of the Dutton Automotive people. You will utilise a variety of learning methods to address skill gaps and improve overall employee performance.

You will work with the People & Culture team, to identify current and future training needs, design learning solutions and implement strategies that include evaluating impact on business performance and return on investment.
  
Duties & Responsibilities

In conjunction with the Head of People & Culture, you will develop an L&D Strategy and calendar of L&D events that supports the business objectives, including but not limited to:

• Develop the Dutton Automotive training calendar.
• Design and deliver blended learning solutions using a range of methods such as virtual workshops, content curation and e-learning resources.
• Project management of our core Talent Development programs, including Onboarding; Sales Management, Buying, Financial Management and Mentoring.
• Support our Performance & Development Process by developing training material; and providing progress reports.
• SME for our Learning Management system (EdApp).
• Identify new opportunities for program development by connecting with the wider business, and then take ideas from concept to delivery.
• Planning, coordinating and delivering customer-centric learning initiatives for designated business units.
• Delivery of team member & leadership training programs including, but not limited to selling, buying, service, processes, systems, core leadership development.
• Develop workforce skills and capabilities to better meet business needs and to assist career development of the workforce.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Our office is based in Canberra, We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

At the moment, as the Senior Cloud Platform Specialist you will be focused on:

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience working in a multi-tenanted Cloud environment
• Experience in networking. Cisco switching and routing. SDN, ACI and VMware NSX-T
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
• Practical experience working with Enterprise Backup Management Platforms such as NetBackup (Preferred), Veeam or TSM
• Experience with automation languages, practices and toolsets

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About the team:

At Ignition, we have focused teams/themes on different parts of the customer experience and our Nexus team is a dedicated, cross-functional (product management, engineering, design, and customer experience) team focused on improving and expanding how we help our customers work with their end clients.

About the role:

We’re incredibly proud of what we’ve built at Ignition –  integrating unique and innovative software with payments – and we’re now looking for an experienced, engaging, critical thinker and problem solver to join as a Product/ Senior Product Manager for our customer-client interaction team as you work to understand, improve and expand how we support our customers to do better business with their clients. 

There’s an incredible opportunity to expand and develop our global offering across our existing client base and play a pivotal role in what we do next. 

You will oversee your theme for Ignition in a way that will accelerate deeper adoption from our customers and drive commercial outcomes. You will be responsible for the strategy and execution of significant product initiatives that will ensure our customers get the most value out of Ignition.

What your day to day will look like:

• Work closely alongside the senior leadership team to develop and own forward-looking plans, roadmaps and strategies that balance growth, innovation, and risk.
• Own the end-to-end development of new product capabilities that best solve for your customer-focused mandate.
• Work directly with our engineering lead, and senior designer, to prioritize product enhancements. 
• Work day-to-day with your cross-functional squad with the product group (Product Design, Engineering, and Product Management) and collaborate with key internal partners in Sales, Marketing and Customer Experience to provide context, background and focus.
• Develop product dashboards illustrating key value drivers and insights, and work across teams to improve performance across these drivers.

What do IT and coffee have in common? Our PaperCutters need both to survive. Is your happy place helping others keep their tech humming? If so, we need you!

As our IT Systems Specialist within our internal IT team, you'll help ensure the smooth functioning of our day-to-day IT operations. You'll keep our engineers coding, our support team supporting and our finance team crunching numbers.

Reporting to our IT Manager, this is a full-time hybrid role, based in our Melbourne office 4 days per week and 1 day from home.

Some of the things you'll do...

• You'll provide IT support to PaperCutters across our different regions, in person and remotely.

• Support the rollout of new technologies and enhance existing systems, ensuring a focus on both user experience and security.

• Ensure we are adhering to our ISO27001 compliance requirements by following internal processes.

• Manage relationships with external suppliers to ensure end-user hardware purchases are cost-effective and suitable for PaperCutters needs.

A little about you...

• You have detailed knowledge of general IT, such as systems administration and databases.

• You have experience working across multiple operating systems, such as Windows Desktop and Server, macOS and a variety of Linux distributions.

• You love engaging with people and using your technical skills to empower team members to do what they do best.

• You have experience with both on-premise and cloud-based environments.