What you’ll do

• Share product management expertise to be the go-to subject matter expert across customer, market, business and data insights
• Develop solutions that deliver value for customers and our business across all verticals in the carsales group (auto and non-auto) and which will scale into our international markets delivering 50M revenue per annum.
• Collaborate with partners to drive growth by identifying, pitching and delivering big ticket new product initiatives that solve problems for our media customers
• Work within a specialist media product team comprised of Product Managers, Engineers and AdTech specialists
• Own OKRs, vision, roadmap, discovery and delivery for media products in collaboration with the squad and key stakeholders

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth and expansion we have an exciting opportunity for a Senior Product Developer to join our team!

We are looking for a motivated, enthusiastic individual to support the Product Development team in all aspects of design, sampling & production processes.

Think this could be you? Apply below!

Key Responsibilities:

• Act as a part of the Product Development team to ensure the business is keeping ahead of trends and staying relevant
• Submit tech packs and communicate with suppliers on product specifications & enquiries, from sample stage through to bulk production
• Attend weekly fittings & ensure garment tech standards are maintained
• Manage samples on a daily basis and ensure all comments and supplier relationships are handled professionally and efficiently
• Assist the team with measurement specs & tech packs for production.
• Approval of lab dips, strike offs & trims
• Improve the products being developed by conducting market research & trend forecasting
• Approve garment graded specs for bulk production
  

• Qualifications and 2+ years’ experience in a Product Developer/Garment Tech based role - Bachelor’s degree is preferred, however raw talent, attitude and skills are always highly valued
• Knowledge of garment production, textile manufacturing and understanding of garment specs, garment grades and general garment technician function
• A passion for design & style
• High level of understanding in garment development
• Exceptional organisational skills
• General skills in Google Sheets/Excel
• High level of accuracy & attention to detail
• Can work autonomously as well as part of a team
• Regularly creating and taking advantage of learning opportunities; uses newly gained knowledge and skill on the job through their application
• Strong communicator and clearly conveys information and ideas in a focused, appropriate and effective manner

• Rosebery location, walking distance from Green Square train station
• Amazing offices including an onsite gym + onsite Pilates classes
• Kitchen stocked with loads of goodies
• Generous monthly clothing allowance + ongoing discounts
• Fun events throughout the year
• Amazing career progression available

Please note only shortlisted candidates will be contacted.

Are you passionate about creating exceptional digital experiences and leading talented design teams? We're seeking a Product Design Lead to join Squiz and shape the future of our Digital Experience Platform (DXP).

As our Product Design Lead, you'll combine your leadership skills with deep UX/UI expertise to guide our distributed Product Design team in creating impactful solutions for the Squiz DXP. You'll play a crucial role in driving design excellence while contributing to product strategy and fostering cross-functional collaboration.

Key Responsibilities

You'll be responsible for leading and mentoring our geographically distributed design team while maintaining hands-on involvement in design work.

Your role will include:

• Building and nurturing a high-performing design team that delivers user-centered solutions aligned with business goals
• Driving consistency and excellence across our product suite through strong design leadership and mentorship
• Collaborating with product management and engineering teams to ensure seamless integration of design solutions
• Establishing and refining end-to-end design processes, from research and ideation to testing and implementation
• Contributing to product strategy as a key member of the product leadership team
• Championing user research initiatives to inform design decisions
• Work with the design team to develop and mature the Squiz Design System, tools, and best practices
• Working hands-on in Figma and other design software to support the team and deliver design outcomes for your own initiatives

Qualifications

• Proven experience leading and mentoring design teams, particularly in a distributed environment
• Deep understanding of user-centered design methodologies and usability principles
• Strong track record of delivering complex design solutions in enterprise software
• Excellence in fostering cross-functional collaboration and communication
• Experience with design systems, contributing to their evolution and scaling across platforms
• Strategic thinking ability with a focus on balancing user needs and business objectives
• Background in the DXP market or similar enterprise software (preferred)
• Proficiency in design and prototyping software, with the ability to co-design and iterate with cross-functional teams

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland. Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

About ARC’TERYX

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.​

The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way.​ Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.​

Our Benefits

• A generous team discount, not only with Arc’Teryx, but other affiliated brands with Amer Sports 
• A generous product allowance to complete the look and feel of being an Arc’Teryx team member
• Competitive remuneration and a great bonus scheme
• Access to an Employee Assistant Program to support your health & wellbeing
• Continuous on the job training, development opportunities to support your career growth
• Be part of a global business with great career pathways and opportunities across multiple brands

About the Opportunity

• Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods
• Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised
• Provide feedback and suggestions on merchandising to enhance guest experience and sales
• Collaborating with your team and leaders in an open and positive way
• Deliver best in class experience to our guests through education, service and culture
• Build a strong understanding of our products and seamlessly weave this into your guest interactions
• Be a brand ambassador and elevate the guest experience wherever possible

About You

• You have two or more (2+) years of retail sales experience
• You are passionate about delivering exceptional customer service
• You love to have fun at work, but hold yourself accountable to what is required of you
• You have outstanding verbal and written communication skills, and a deep understanding of your impact
• You are self-motivated, and enjoy problem solving
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance. 

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Are you passionate about creating exceptional digital experiences and leading talented design teams? We're seeking a Product Design Lead to join Squiz and shape the future of our Digital Experience Platform (DXP).

As our Product Design Lead, you'll combine your leadership skills with deep UX/UI expertise to guide our distributed Product Design team in creating impactful solutions for the Squiz DXP. You'll play a crucial role in driving design excellence while contributing to product strategy and fostering cross-functional collaboration.

Key Responsibilities

You'll be responsible for leading and mentoring our geographically distributed design team while maintaining hands-on involvement in design work.

Your role will include:

• Building and nurturing a high-performing design team that delivers user-centered solutions aligned with business goals
• Driving consistency and excellence across our product suite through strong design leadership and mentorship
• Collaborating with product management and engineering teams to ensure seamless integration of design solutions
• Establishing and refining end-to-end design processes, from research and ideation to testing and implementation
• Contributing to product strategy as a key member of the product leadership team
• Championing user research initiatives to inform design decisions
• Work with the design team to develop and mature the Squiz Design System, tools, and best practices
• Working hands-on in Figma and other design software to support the team and deliver design outcomes for your own initiatives

Qualifications

• Proven experience leading and mentoring design teams, particularly in a distributed environment
• Deep understanding of user-centered design methodologies and usability principles
• Strong track record of delivering complex design solutions in enterprise software
• Excellence in fostering cross-functional collaboration and communication
• Experience with design systems, contributing to their evolution and scaling across platforms
• Strategic thinking ability with a focus on balancing user needs and business objectives
• Background in the DXP market or similar enterprise software (preferred)
• Proficiency in design and prototyping software, with the ability to co-design and iterate with cross-functional teams

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland. Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth and expansion we have an exciting opportunity for a Junior Product Developer to join our team!

We are looking for a motivated, enthusiastic individual to support the Product Development team in all aspects of design, sampling & production processes.

Think this could be you? Apply below!

Responsibilities:

• Act as a part of the Product Development team to ensure the business is keeping ahead of trends and staying relevant
• Assist the team with measurement specs & tech packs for production
• Ensure garment tech standards are maintained and a high degree of attention to detail
• Maintaining the sample racks in a clean, organised & professional manner
• Manage samples on a daily basis and ensure all comments and supplier relationships are handled professionally and efficiently
• Random quality control checks of bulk orders delivered to the warehouse
• Improve the products being developed by conducting market research & trend forecasting

• A passion for design & style
• Basic understanding of garment development
• Exceptional organisational skills
• General skills in Google Sheets/Excel
• High level of accuracy & attention to detail
• Can work autonomously as well as part of a team
• Regularly creating and taking advantage of learning opportunities; uses newly gained knowledge and skill on the job through their application
• Strong communicator and clearly conveys information and ideas in a focused, appropriate and effective manner
• Ability to manage a high workload and be able to work to tight deadlines
• Strong Communicator- ability to form relationships across the business

• Monthly clothing allowance + ongoing discounts
• Amazing office with high quality facilities + great work culture
• Onsite Gym + regular onsite yoga classes
• Great long term career opportunities within one of Australia's fastest growing fashion companies

What you’ll do:  

This is your opportunity to join a fast paced business and make your mark in shaping the reward offering across the company. Our People team support the attraction, retention, and engagement of exceptional people.

• Lead the delivery of the annual remuneration review and incentive payments including budget allocation analysis, employee and leader education, system configuration and management briefings.
• Be a job evaluation champion responsible for implementation and supporting of our benchmarking framework and providing sound advice regarding evaluations to the People team and carsales people leaders.
• Delivery of employee incentive programs; provide relevant financial, operational, and business performance analyses and insights for internal management reports.
  Grow our benefit programs; building visibility for our people and managing relationships with external providers.
• Act as a trusted adviser to the People team and people leaders on all associated reward and benefits matters, developing fit-for-purpose solutions based on business needs which drive the right business outcomes.
• Support the Reward Manager to design, develop and implement new policies and initiatives and contribute to global reward projects to support carsales strategy and growth objectives.
• Deliver analyses of people data; identify key trends and contribute to the creation of people insights that enable the diagnosis of business issues, enhancement of employee engagement, and improvement of business performance.

We are seeking an experienced Digital Automation Specialist who will play a critical role in optimising and automating business processes across the organisation. Reporting to the Head of Digital Operations, this role focuses on implementing, managing, and maintaining automation workflows, IT systems, cloud infrastructure, and CRM integrations to drive operational efficiency. The ideal candidate will have a strong technical background in tools like Make.com, Zapier, and Monday.com, and experience with APIs, cloud platforms such as AWS, and other automation technologies.

Who Are We

We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects.

Over 6,000 students and 150+ team members have joined Contour since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

The Role

What You’ll Do

Develop Automation:

• Design, implement, and optimise automation workflows using tools like Make.com and custom API integrations.

• Streamline repetitive processes across departments, ensuring efficiency and scalability.

Manage CRM: 

• Maintain and enhance Monday.com CRM workflows to meet organisational needs.
• Integrate the CRM with other software and tools to ensure seamless data flow.

Integrate API:

• Develop and manage API integrations between various software platforms to facilitate automation.
• Troubleshoot and resolve integration issues as they arise.

Manage Cloud Infrastructure:

• Manage and optimise cloud-based infrastructure using AWS or equivalent platforms.
• Ensure the reliability, security, and scalability of cloud-based systems.

Administrate Systems:

• Oversee the implementation and maintenance of IT systems relevant to automation and operations.
• Evaluate and recommend new software or platforms to enhance digital operations.

Collaborate and Support:

• Work closely with various departments to identify automation opportunities.
• Provide training and documentation for internal teams on new automation workflows and tools.

Monitor and Optimise:

• Continuously monitor the performance of automation systems and identify opportunities for improvement.
• Maintain system uptime and ensure quick resolution of any automation-related issues.

Who You Are

• A Great Communicator: You can effectively train team members in adapting to new platforms and processes, working to prioritise a seamless implementation.

• Organised & Detail-Oriented: You juggle multiple tasks efficiently and ensure accuracy in everything.
• Proactive & Adaptable: You’re quick to solve problems and flexible in managing the day-to-day demands of our operations.
• Tech-Savvy: You’re comfortable researching and implementing new tools to improve processes.

Why Join Contour?

• Meaningful Impact: Be a key part of a team that supports students through the provision of high quality academic content, aiding them to achieve their educational goals.
• Supportive Environment: Work in a collaborative and dynamic workplace where your efforts are valued.
• Growth Opportunities: Ability to grow and develop as the organisation continues to scale.
• Flexible Hours: Fit work around your schedule with weekend shifts available.

If you’re technological expert, empathetic, and excited to contribute to Contour's mission, we’d love to hear from you!

Skill Requirements

• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your customer service and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team.

As a Senior Dispute Resolution Specialist, you will

• Review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm
• Work with customers to gather information and understand the core issues
• Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English
• Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently.

Under our Investment and Advice jurisdiction, we consider a range of complaints relating to Investments and financial advice matters we consider cover a range of products including:

• Derivatives and hedging
• Managed investments
• Securities
• Self Managed Super Fund
• Crypto currency

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Senior e-Commerce Specialist, you’ll play a critical role in helping to shape and execute the strategy behind our online sales channels. From managing our Shopify Plus platform to driving data-driven decisions, this role combines technical expertise, strategic planning, and hands-on execution to deliver a seamless shopping experience and boost revenue growth.

Collaborating across teams like Marketing, Supply Chain, and Customer Experience, you’ll ensure our digital presence is aligned with broader business goals. This is a fast-paced role perfect for someone who thrives in a dynamic environment, with a passion for innovation and measurable results.

Your Day to Day

• Manage the Shopify Plus platform, including product uploads, pricing updates, and issue resolution.
• Enhance user experience (UX) through website updates to boost conversion rates and sales.
• Analyse performance metrics like traffic and conversion rates using Google Analytics, providing actionable insights.
• Collaborate with marketing to align ecommerce with SEM, SEO, email, and social strategies.
• Coordinate with supply chain teams to maintain accurate inventory levels and minimise disruptions.
• Conduct A/B testing to optimise design, content, and sales strategies.
• Stay ahead of global e-commerce trends, integrating innovations into our digital strategy.
• Ensure compliance with data privacy regulations and maintain robust site security.

What You Need

• Advanced knowledge of Shopify Plus, with hands-on experience.
• Strong understanding of SEM, SEO, and e-commerce marketing strategies.
• Skilled in analysing metrics and translating them into actionable strategies.
• Familiarity with HTML, CSS, and e-commerce integrations.
• Proven ability to lead complex projects on time and within budget.
• Exceptional communication and teamwork skills across departments.
• Up to date with global e-commerce trends and UX best practices.
• Experience managing product listings, promotions, and updates.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

About Us

Spacetalk is an Australian technology company dedicated to creating innovative and life-enhancing connected wearables, mobile services, and software for families and seniors. Alongside our award-winning wearables, we operate Spacetalk Mobile, an MVNO service that ensures seamless connectivity for our users. As we transition from a hardware-led business to a software-first SaaS model, we're leveraging data, sensors, and predictive analytics to deliver even greater value. Our products and services enable people to stay connected, safe, and engaged no matter their age or stage in life. With a growing global presence and an expanding product line, Spacetalk is rapidly evolving as we scale our international footprint. 

About The Role
As the Product Marketing Manager, you will play a pivotal role in driving retention and growth for Spacetalk Mobile (MVNO). Reporting to the VP of Marketing, this is a high-impact, high-accountability position within a turnaround environment where results matter. Direct telco marketing experience, expertise in regulatory compliance, and an awareness of industry standards are essential to succeed in this role. You’ll be responsible for owning and executing all marketing activities for the MVNO business, including campaign planning, offer development, pricing strategies, and customer engagement. You’ll collaborate closely with cross-functional teams to deliver campaigns that resonate with our customers and achieve our business objectives. 
 

What You'll Do:

• Retention and Growth Campaigns: Plan, execute, and optimise customer retention and acquisition strategies, ensuring alignment with business goals. 

• Data-Driven Marketing: Leverage customer insights and analytics to design effective Klayiyo campaigns and targeted messaging. 

• Pricing and Offers: Develop and manage pricing strategies and promotional offers to optimise ARPU and customer satisfaction. 

• Cross-Functional Coordination: Work closely with product, sales, and engineering teams to ensure cohesive marketing initiatives. 

• Customer Experience: Enhance customer lifecycle communication and engagement to improve retention and reduce churn. 

• Performance Tracking: Measure, analyse, and report on campaign performance, identifying areas for improvement and scaling successes.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

• Deep knowledge of the MVNO/telco industry, including market trends, customer behaviors, and competitive dynamics. 

• Proven experience managing marketing automation platforms (e.g., Klaviyo), analytics tools, and CRM systems. 

• Ability to thrive in a fast-paced turnaround environment with a focus on delivery and accountability. 

• Strong stakeholder management and communication skills to drive collaboration and influence outcomes. 

• Minimum 5 years of marketing experience, preferably in telco or a related industry. 

• Competitive salary with performance-based incentives. 

• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 

• Flexible working environment with a hybrid model of remote work and office presence. 

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 

• Career progression opportunities as Spacetalk continues to scale. 

Why Join Us? 

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate—are embedded in how we work and grow together as a team. 

You’ll have the opportunity to shape the future of Spacetalk Mobile and make a measurable impact on a fast-evolving business. This role is your chance to drive impactful change, leading how we deliver connected, data-driven solutions to our customers globally. 

If you’re ready to lead and contribute to a fast-growing, purpose-driven company at the forefront of family safety technology, we’d love to hear from you! 

As a Senior Dispute Resolution Specialist in General Insurance, you will leverage your expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. Working alongside a dedicated team, you will review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm. Your objective will be to impartially negotiate fair outcomes, ensuring that all parties involved in the general insurance industry are satisfied with the resolution.

In this role, you will have the opportunity to:

• Review and investigate complaints from consumers and small businesses
• Gather information and understand the core issues of the complaints
• Determine key issues and gather further information from complainants and third parties
• Apply AFCA complaint resolution criteria and relevant legal principles to resolve complaints fairly and efficiently
• Mentor and provide guidance to staff members in complaint resolution and casework management, ensuring consistent high-quality service.

The kind of complaints you would review will be across:

• Domestic Insurance such as home and contents for car insurance
• Travel or ticket insurance
• Pet insurance
• Sickness or accident insurance
• Strata title insurance
• Small business insurances including farm insurance

Universal Biosensors

Universal Biosensors (UBI) is a world leading, publicly listed Australian company (ASX:UBI) which develops, manufactures and sells biosensors for use in several industries around the world. Our biosensor technology has been used in more than 10 billion measurements for blood glucose monitoring and blood coagulation in diabetes and coagulation patients worldwide. More recently, we have pivoted our technology into non-medical products, including SENTIA™ for the global wine industry and PETRACKR™ for the veterinary domain. In addition, we continue to develop new applications for our technology within human health with the next generation of coagulation monitoring device, Xprecia Prime™ receiving FDA clearance in early 2024.

What you will do

UBI is seeking a highly motivated, passionate and driven individual to join our team. This role, reporting directly to the Global Head of Marketing, will be responsible for our revolutionary handheld wine analyzer, SENTIA™ (https://sentiaanalysis.com/) , developed to simplify and elevate the wine testing process for winemakers globally. By leveraging advanced electrochemical technology, SENTIA enables real-time, accurate analysis, helping winemakers make informed decisions throughout the winemaking process.

As the Product Specialist, you will drive optimization of the total Sentia solution and work with the product development team to develop new offerings (and/or improve existing) to expand the Sentia suite. Typical activities also include, key opinion leader development, customer-centric product development, and troubleshooting to improve existing offering.

Who you are

We are looking for a results-driven and proactive candidate who may be degree-qualified in Wine Science/testing background. You'd have at least 3 years' experience in wine-testing/making related roles. Your technical expertise in oenology/viticulture will blend scientific understanding with pragmatic analytical skills to excel in this role.

The role will perform (but not limited to) the following activities:

• Collaborate closely with R&D and winemakers/customers to continuously evolve SENTIA
• Foster community and advocacy for SENTIA with social media and other channels - champion SENTIA
• Undertake regular market research activities to identify trends and validate product enhancements
• Participate and contribute in the development of all sales & marketing initiatives, including trade shows and stakeholder presentations.

This role may be based out of HQ in Rowville, Melbourne, or fully remote in West Coast US (in/near wine regions preferred) you possess the ability to work autonomously, be customer-obsessed, detail-focused and data-informed – bringing experiences and skills such as:-

• Strong relationship and customer management skills
• Ability to derive clarity from ambiguity (opportunity, vision, strategy, roadmap)
• Sound capability in customer engagement, wireframing, user story writing, etc.
• Ability to influence and communicate effectively
• Solid learning agility and adaptability managing ongoing product development & delivery
• Intimate knowledge of the winemaking industry
• Proven ability to execute targeted marketing strategies
• Ability to build relationships and solve problems remotely

You will possess key qualities such as:-

• Strong work ethic, positive attitude and high degree of self-motivation
• Well-developed professional network
• Effective time management and prioritisation skills
• Resilient, positive and not afraid of hard work
• Demand success of yourself!

You will be working in an exciting industry segment with competitive sales incentives and partnering with global teams.

• Exposure to C-level leaders and decision makers
• Family-friendly Flexibility
• Employee Assistance Program
• Novated Leasing

This is a unique opportunity to make a leap with a strong and successful business for someone who understands what the wine testing methodologies are and why they are performed. If you feel this is the type of opportunity you've been looking for, let's do it! Please apply with your current CV, highlighting your relevant skill sets!

Note: This opportunity is open to candidates located in Melbourne Australia and with the full permit to work in Australia. OR located in West Coast US, in/near wine regions.

We are seeking a Senior Dispute Resolution Specialist to join our team, bringing proven expertise in managing complex cases with precision and professionalism and demonstrated ability to think outside the box to solve an operational challenge. The ideal candidate will have a proven track record of successful participation in department projects, collaborating effectively with diverse teams and a history of delivering high-quality results on time. This role demands a strategic mindset, as you will play a key part in aligning dispute resolution practices with our broader Operational Delivery strategy. If you are passionate about driving outcomes that balance resolution excellence with organisational objectives, this is your opportunity to lead impactful change.

AFCA's Senior Dispute Resolution Specialists play a central role in how we consider and resolve complex and difficult complaints often with multiple issues. In this role, you will utilise experience in negotiation, conciliation and case work investigation to resolve financial complaints fairly and efficiently applying relevant codes, industry guidelines, legislation, common law and AFCA's Fairness Jurisdiction.

Working as part of a team, Senior Dispute Resolution Specialists review more complex complaints from consumers and small businesses that have not been able to be resolved directly with the financial firm, and impartially negotiate fair outcomes where possible.

Senior Dispute Resolution Specialists also prepare preliminary assessments and draft decisions on complaints that are not able to be resolved by agreement.

As a Senior Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: 

• Review complaints from consumers and small businesses that have not been resolved directly with the financial firm
• Work with customers to gather information and understand the core issues
• Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently
• Utilise alternative dispute resolution methods to help parties resolves complaints by negotiation
• Investigate complaints that cannot be resolved by negotiation and produce preliminary assessments and draft decisions in Plain English.

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialist to help drive financial fairness in our Superannuation team and our Life Insurance team.

As a Senior Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will:

• Review complaints from consumers and small businesses that have not been resolved directly with the financial firm
• Work with customers to gather information and understand the core issues
• Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English
• Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently

Under our superannuation jurisdiction we consider a range of complaints relating to decisions and the conduct of superannuation trustees, insurers and other decision makers in relation to regulated superannuation funds, approved deposit funds, superannuation annuities and retirement savings accounts.

Superannuation products include the following:

• superannuation annuities
• corporate, industry and retail super funds
• self-managed super funds (handled under our investments and advice jurisdiction)
• approved deposit funds
• some public sector schemes
• small funds
• retirement savings accounts

The Quality Reporting & Systems Specialist focuses on measuring and reporting on the effectiveness and insights of AFCA's Quality Framework. This role is the custodian of quality assurance data and responsible for the overall data integrity for the systems and processes supporting the Quality Framework. This position will be responsible for providing the organisation with accurate and timely reports, as well as insights from data related to quality processes and to drive continuous improvement. Due to the Enhancing Quality Project, AFCA is seeking a Quality reporting & system specialist for a 6-month contract. 

Typically, in this role you will: 

• Prepare and analyse complex data.
• Identify trends and patterns in the data in relation to quality management processes.
• Develop, maintain, and manage advanced reporting, analytics, dashboards, and other BI solutions using SQL and Power BI.
• Provide Insights and Recommendations using data in a visually impactful way.
• Provide the Quality function with insights and recommendations to improve the quality processes.
• Present and explain Quality insights to key stakeholders, including technical and non-technical stakeholders, and senior leadership team.
• Engage effectively with all levels of management, decision makers and key stakeholders. 
• Drive continued improvements and automation of regular reporting products and processes.
• Apply project management skills in managing projects.
• Utilise Agile project management methodologies.
• Collaborate with functional and technical staff to coordinate data and reporting requirements.

Freelancer Limited, the ASX-listed company that owns Freelancer.com and Escrow.com, is hiring. Twelve-time Webby award-winning Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, which connects millions of employers to freelancers across the globe. Escrow.com is a global fintech industry leader in secure online payments, having handled over US$6 billion in transactions buying and selling boats, cars, aeroplanes, jewellery, fine art, and even trips to the planned Aurora space station in 2023!

Freelancer.com is looking for a Product Associate to help build and grow its enterprise product suite, used by Fortune 500 companies and major government bodies around the world.

We are looking for someone who shares our passion for using technology to solve challenging problems for customers who are making a real difference in our communities. Our Product Associate role is ideal for someone looking to break into Product Management or a Junior Product Manager looking to develop their skills in a role where they will have plenty of autonomy and independence. This is a role with a bright future and lots of potential; one that will grow with our ever growing business. Once you have developed your deep understanding of our customers, your internal stakeholders and our vision, you will have the opportunity to take on greater and greater autonomy and responsibility in managing the discovery, design and delivery of product solutions that change lives across the globe.

If you thrive on taking an evidence-based approach, love pushing the boundaries of web products, and are passionate about having a real impact on a global (and growing) technology company, then we want to hear from you!

Essential criteria:

• MS/BS degree in Computer Science, Engineering or equivalent preferred.
• 2+ years in a product management role or experience leading a startup.
• Familiar with SQL and has the ability to process and analyse complex data sets.
• Familiar with the web user experience (e.g. pricing strategy, technology, user flow).
• Experience designing simple and intuitive user interfaces – ability to create wireframes and mockups.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Excellent written and verbal communication skills.
• Proven ability to develop product and marketing strategies.
• Familiar with the agile development process.

Desired criteria:

• Proven ability to manage stakeholder relationships and present to business audiences.
• Demonstrated commercial experience, ideally in a B2B environment.
• Experience with enterprise software implementations or integrations.

Key Responsibilities:

• Collaborating with the product team to define the product vision and assist in building a strategic product roadmap that fits in with the overall strategy of the department and the company.
• Setting the objectives and key results for the team.
• Working with the developers to deliver quality features and products within the expected timeline.
• Developing long-term client relationships. 

Benefits:

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You’ll be responsible for deploying new technologies as well as ensuring system performance.

What you will be doing:
• Proposing and implementing system enhancements.
• Monitoring system usage and performance and troubleshooting issues.
• Assisting with hardware and software upgrades or repairs.
• Supporting messaging services and maintaining a secure environment.

What you will need:
• Minimum 5 years’ experience in Linux system administration.
• Strong hands-on expertise with IBM WebSphere Application Server (WAS).
• A bachelor’s degree in a technical discipline or the equivalent experience.

Added bonus if you have:

• Proficiency in scripting languages (e.g., Bash, Python) for automation.
• Experience with system monitoring tools (e.g., Nagios, Zabbix, or Splunk).
• Solid understanding of network protocols, firewalls, and loads balancers.
• Familiarity with virtualization and cloud platforms.
• Experience with containerization tools (e.g., Docker, Kubernetes).

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

#LI-NB1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan site in Smithfield, we would love to have you.

What you will be responsible for:

Procurement Planning

• Develop and implement sourcing strategies for stainless steel materials (eg sheets, coils, plates, pipes, etc) based on Business requirements and sales strategies

• Ensure the availability of materials to meet sales projections whilst minimizing excess inventory.

• Be a key stakeholder in analysing and influencing re-order quantities

Supplier Management

• Identify, evaluate, and maintain relationships with international suppliers

• Conduct supplier performance reviews and manage continuous improvements

• Source new Suppliers for cost efficiency and innovation, whilst ensuring high-quality standards

Negotiating & Contracting

• Negotiate pricing, payment terms, and contracts as needed, with suppliers to secure favourable terms without comprising quality and lead times

• Prepare purchase agreements and monitor compliance with contractual terms

Market Analysis

• Monitor market trends, commodity prices, and supply chain risks affecting stainless steel procurement

• Provide timely market intelligence to inform decision-making and optimize sourcing strategies

• Compliance & Risk Management

• Ensure procurement activities align with company policies and government regulations

• Proactively address risks related to quality, logistics, and pricing fluctuations

Collaboration & Reporting

• Work closely with Branch Unit Leaders, Finance, Shipping Team, Warehouse Teams and Freight Forwarders to align Business Plans to operational needs.

• Prepare regular reports on procurement metrics, supplier performance, cost savings and continuous improvement initiatives.

• 3-5 years experience in procurement or purchasing, preferably with exposure to stainless steel, but not essential

• Strong knowledge of supply chain management and sourcing practices and processes

• Excellent negotiation, influencing and analytical skills

• Effective communication and interpersonal skills with the ability to collaborate across departments and Divisions

• Ability to manage multiple tasks under tight deadlines and adapt to changing market conditions

• Out of the box thinker with the ability to problem solve

• Professional but relaxed company culture
• Generous parental leave policy
• Employee Assistance Programme

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time.

Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to increase the lifespan of dogs and cats.

The Opportunity

Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience.

Role responsibilities

• Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels)
• Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions
• Work with Lyka’s operations team to ensure all customer order and delivery requests are executed
• Assist in developing and improving Lyka’s Customer Care knowledge base content
• Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission
• Live and work in accordance with Lyka’s values and principles at the workplace

• Exceptional customer service skills - helpful and positive attitude and always looking to go above and beyond for customers
• Well-versed verbal and written communication skills with strong English and grammar
• Proficient in using a computer, touch typing and able to learn new tools / systems
• Organised with high attention to detail
• Willingness to learn new topics, such as dog nutrition and wellness
• Resilient, high sense of ownership and comfortable with a fast-paced environment
• Previous experience in a contact center role is preferable
• Must be able to be rostered across a 7-day working week (rotating roster)
• Must love dogs

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up.
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.

• Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding.
• Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion.

We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

• Provide ongoing coaching and mentoring to Case Managers (and/or external stakeholders) on the claims management process, enabling them to provide exceptional customer service to clients, including guidance on handling communication with clients relating to the management of their claim and attending to client’s enquiries;
• Being the escalation point for technical advice for Case Managers, undertake duties including:
  • Authorise and review claims (and associated benefits payments), including where above delegated authority of Case Managers;
  • Interpretation and advice regarding hypothetical claims scenarios;
  • undertake quality assurance reviews of claims files;
  • provide advice on the technical interpretation of policies and contract requirements; and
  • take accountability for the resolution of customer complaints or requests for decision reviews (within authority);
• Continuously support the Claims Team Manager (or Senior Claims Specialists), including acting as the second-in-charge for the relevant Claims Team, triaging of claims files to Case Managers, providing feedback to the Claims Team Manager on the successes and development opportunities for Case Managers, as required;
• Liaising with internal and external stakeholders, to ensure the timely and quality management of claims, including participating in case conferences, peer case discussions and working closely with the Claims Technical Training team to identify and develop training package needs;
• Generation of reports for the Claims Team and Claims Leadership Team (such as Traffic Light reports), to enable the efficient and effective management of the team;
• Continuously reviewing Claims processes and frameworks to seek out opportunities for improvement in the overall claims experience for customers;
• Participate in business area and/or Company projects as required

Since 1942, Eriez has been more than a company—it’s a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Epping, Victoria. It’s not just the cutting-edge tech; it’s the Eriez spirit. Here’s why we’re not your average separation technology powerhouse:

• Magnetic Magic: Our magnetic separation tech isn’t just science; it’s sorcery. We make metals dance, particles align, and impurities vanish
• Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition
• Material Maestros: Handling materials isn’t a chore; it’s an art form

Are you an Electrician ready to take your career to the next level? Or an engineering mind who loves getting their hands dirty? If you’re passionate about combining practical, on-site problem-solving with cutting-edge electrical engineering, we want to hear from you!

We are on the hunt for a versatile Electrical Trade Specialist to work across three dynamic skill sets: drafting, engineering, and hands-on electrical work. This is your chance to grow, learn, and make a real impact while gaining qualifications that propel your career forward.

Electrical Engineering

• Collaborate with the sales team to provide technical expertise for projects in the early stages
• Perform electrical calculations and cable sizing for tailored solutions
• Visit client sites to assist with commissioning and servicing projects

Electrical Work

• Handle wiring and testing to ensure optimal functionality
• Support the factory team with electrical component installations

Drafting & Design

• Apply your drafting skills to produce technical electrical designs
• Receive training to help you achieve or enhance qualifications in Electrical Engineering (e.g., Diploma)

• A grade Electrical Licence with a passion for learning and upskilling in engineering
• Experience or interest in drafting preferred (we’ll help you qualify further if needed)
• A curious mindset, a can-do attitude, and a willingness to learn
• A keen eye for detail, with a track record of delivering exceptional designs
• Excellent communication and collaboration skills
• A proactive mindset and passion for innovation
• Efficiency and self-sufficient in time management to meet project deadlines
• Industry experience in designing mechanical, structural and/or process equipment to Australian Standards

This role is perfect for a tradie looking to expand into engineering or an engineer who thrives on practical work. If you’re ready to be part of a team that values both your hands-on skills and technical expertise, we’d love to hear from you!

Apply Now! Ready to take your skills to the next level? Send your resume and a cover letter outlining 5 reasons why we should hire you! Let’s build the future together!

• Cutting-Edge Projects: Work on groundbreaking projects that push the boundaries of engineering
• Collaborative Environment: Be part of a supportive team that values creativity and problem-solving
• Career Growth: Opportunities for skill development, mentorship, and advancement
• State-of-the-Art Tools: Access to the latest drafting software and technologies
• Employee Benefits: Bonuses and an additional 3% Superannuation on top of minimum legal requirements