Reejig is seeking an innovative and entrepreneurial Senior/Lead Product Manager to join our remote team in Sydney. In this role, you'll collaborate closely with our founders, align product vision with strategic goals, and ensure our products meet customer needs through data-driven insights and innovative solutions. Your entrepreneurial spirit and collaborative mindset will help drive our product's success.

Key Responsibilities:

• Collaborate with Founders: Work closely with Reejig's founders to understand and execute the product vision, ensuring alignment with our strategic goals.
• Customer Empathy: Demonstrate a deep understanding and empathy for customer problems, ensuring our products are tailored to meet their needs and create incredible user experiences.
• Data-Driven Decisions: Utilize data to test and measure the product's performance, continuously iterating and improving based on insights.
• Cross-Team Collaboration: Collaborate effectively with various teams within Reejig, fostering a culture of cooperation and shared success.
• Innovative Solutions: Work alongside AI and flex workers, integrating cutting-edge technology with our workforce strategy to deliver innovative solutions.
• Category Creation: Be comfortable in category creation, where we are building something very new in the market.
• Growth and Development: Embrace the opportunity to grow with the role as the business expands, taking on new challenges and responsibilities.
• Entrepreneurial Spirit: Bring a builder's mindset and entrepreneurial spirit to the role, constantly seeking new ways to improve and innovate.

As the Senior Product Manager for Mobile Apps, you will be responsible for managing the end-to-end product lifecycle for mobile apps that deliver value to our audiences and drive business growth. You will work closely with the Head of Audience Product, other senior product managers, and cross-functional teams including product design, engineering and business to define and execute product strategies and roadmaps that meet the needs of our audiences and achieve business objectives. This role requires a deep understanding and expertise in mobile operating systems and devices, as well as the Apple App and Google Play stores and ecosystems. 

Product Strategy and Roadmap:

• Collaborate with the Head of Audience Product, other senior product managers, and cross-functional teams to develop and execute product strategies and roadmaps that align with business objectives and audience needs. 
• Conduct market research, analyse user feedback, and stay informed on industry trends to identify new opportunities and areas for innovation. 
• Prioritise features and enhancements based on business value, technical feasibility, and user feedback.

 Product Development and Execution:

•  Manage the end-to-end product lifecycle, from ideation to launch and post-launch optimization, for our mobile apps on both iOS and Android platforms. 
• Work closely with cross-functional teams, including design, engineering, content, marketing, and analytics to ensure the successful delivery of products. 
• Define and track key product metrics to measure the success and impact of products. 
• Analyse data to identify opportunities for product improvements and optimizations. 

Stakeholder Management:

• Build strong relationships with key stakeholders, including editorial teams, sales teams, technology teams, and external partners. 
• Effectively communicate product plans, progress, and results to stakeholders. 
• Collaborate with other senior product managers to ensure that digital products align with overall product strategy

We are in search of an experienced professional dedicated to developing strategic relationships with clinical research sites, with the aim of optimizing and advancing the progress of clinical trials.

General Responsibilities: 

• Maintain and refine internal site databases in cooperation with Study Startup, Clinical Operations and Process Improvement
• Participate in the development of improvement strategies for the site identification process, implementation thereof, as well as related training activities

Project Responsibilities:

• Define the main study objectives and the optimal site profile
• Create initial list of potential sites
• Communicate with project teams on project/ regional level to fine-tune strategy and methodology of initial and follow-up site contacts depending on indication, regional specifics, and technologies in use
• In cooperation with the project team, maintain a study site identification tracker for further site evaluation and selection activities
• Liaise with project teams to evaluate status and progress of site identification, to identify and highlight any potential risks or issues to timelines or objectives
• In cooperation with Legal, perform due diligence check of regulatory and legal limitations applicable to the recommended investigators or clinical sites
• Support the project team throughout study startup and further on, whenever additional rounds of site identification are necessary, and/or additional information on the site/investigator is needed

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Member Compliance Specialists are an integral role within Scheme Management, liaising directly with AP+’s Members on due diligence and Scheme compliance issues. The purpose of the role is to manage and monitor Member activity in relation to the Scheme Rules and the supporting documents.

The role will be an SME for their portfolio of Members ensuring efficient and effective management of due diligence and compliance aligning to the company’s strategic goals.

As the Member Compliance Specialist, you will be responsible for:

• Deliver and embed best-in-class portfolio management relating Member accounts and maintain a regular engagement cadence.
• Support and enhance the day-to-day implementation of the Scheme Compliance Framework.
• Coordinate and process member non-compliance tickets with appropriate action within agreed SLA.
• Facilitate non-compliance, remediation and exemptions with relevant stakeholders.
• Ability to understand and interpret Scheme Rules and methodology.
• Work closely with cross functional teams.
• Lead discussions on risk prioritisation using a risk-based approach evaluation methodology.
• Coordinate and recommend the appropriate consequence management to non-compliance tickets, breaches and issues.
• Present due diligence and non-compliance issues to forums and relevant management committees.
• Draft and send out member communications.
• Coordinate and review Annual Attestations process, identify issues and work with the members on remediation plans.
• Maintain accurate records, governance and compliance registers.
• Provide reporting on non-compliance and data trends.
• Provide support to the Scheme Management team and contribute to transformation projects.

The skills & knowledge you need to have:

• 3-5 years’ experience in a Scheme function and payments industry or similar role.
• Knowledge of Scheme Rules and their application to member activity.
• Knowledge of change management frameworks and processes.
• Ability to collaborate and negotiate with internal and external stakeholders.
• Familiarity with regulatory and legal requirements relating to the Financial Services industry.
• Effective workflow management to SLA’s.
• Excellent verbal and written communication skills.
• Bachelor’s degree or the equivalent experience in a compliance, risk management function in financial services or payments industry.

What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.