Come join the AGS family, on this very well-known global tech brand right here in Sydney!​​​​​​

Why Allegis Global Solutions? 

AGS is a part of Allegis Group, the largest privately held staffing and workforce solutions firm in the world. We support some of the largest Fortune 500 companies globally, across several industries.   

Duties:

As a Recruitment Sourcing Specialist, you will be deployed to an Australian-grown tech giant on a 6-month assignment, where you will be working directly with their in-house Talent Acquisition team. You will recommend and execute sourcing strategies with a focus on passive talent and be an ambassador for Allegis Global Solutions and your client's brand at every interaction. You will…  

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on top-of-funnel sourcing for Front and Backend Core Engineers (Senior Software Engineers), as well as inbound job applications and referrals on a rotation basis.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, and market intelligence, and acting as a talent advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Possess excellent CX skills to ensure a positive experience.
• Providing professional advice and open and honest feedback to candidates promptly and in accordance with recruitment best practices.
• Utilising specialist market knowledge to assist with the ongoing management of pre-qualified talent pools.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We have ambitious goals to grow our business and scale our team in 2024.

As a Customer Success Specialist (Corporates), you will be responsible for delivering the best customer experience for our corporate clients. There is potential to grow with the business, with an attractive bonus package that is aligned to your personal performance and company success.

Collaborate with cross-functional teams to optimise engagement of corporate clients and their employees with our service. Lead client success initiatives to maximise subscription renewals and drive new business and upsell revenue opportunities. You will also have the opportunity to influence and shape corporate engagement strategies, crafting innovative ways to drive engagement and success.

You will be part of an exciting startup culture, working alongside talented and driven individuals, and contributing to the success of a company that is helping businesses do better for their employees. If you're ready to take your career to the next level and to make a real impact on the fitness and wellbeing of working Australians, apply to join our team today!

Responsibilities

• Assist new corporate clients with the onboarding and launch of our service across their organisation
• Build strong relationships with our corporate clients, respond to their requests and provide support across phone and email channels
• Implement account management initiatives at scale to maximise customer satisfaction, retention, renewal, and new business/upsell revenue opportunities
• Assess clients’ current level of engagement and help clients extract greater value and engagement with our service
• Proactively monitor client health and create/implement risk mitigation initiatives where necessary
• Communicate client needs and feedback back to management and the relevant teams, and suggest potential solutions
• Identify process improvement opportunities and work with cross-functional teams to address these areas effectively
• Meet client success targets and KPIs

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s experience in client success or account management roles (preferably B2B SaaS) across phone and email channels
• Excellent presentation, written and verbal communication skills
• Strong team player with the ability to collaborate with management and cross-functional teams
• Ability to thrive in a fast-paced dynamic culture and perform under pressure
• An interest in fitness, health and wellbeing is an advantage but is not required
• Nice-to-have: experience working in a start-up environment

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Zero overtime commitment - we encourage our team to dedicate quality time to personal fitness, health and wellbeing outside of work hours
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

Primary Details Time Type: Full time Worker Type: Employee National Portfolio Specialist, Target Market Determinations Location: Melbourne, Sydney or Brisbane Type: 12-month fixed term contract, full time The opportunity In this role, you will provide support to the Consumer Portfolio & Product Governance teams in the development and implementation of TMD updates for Consumer retail products to support the regulatory change project initiatives to satisfy business objectives. Your new role Assist in the implementation of project governance framework by development and delivery of regulatory change Support the project leads in preparing for and participating in project stand-ups to track progress using Agile methodology Excellent skills in personal work organisation and time management. Model high level of risk maturity in everyday behaviour Proven ability to step into problems; analyse and recommend solutions timely. Coordinate and facilitate workshops sessions Happy to talk flexible working About you Strong Technical Insurance product knowledge and drafting experience Thorough understanding of regulatory framework as it applies to general insurance Detailed understanding of key legislation monitored by ASIC Ability to draft and produce business documentation and reports with attention to detail Proven ability to step into problems; analyse and recommend solutions timely. Excellent skills in personal work organisation and time management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street's asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives. The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia. This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology. Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street's advocate in industry forums, showcase State Street's thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills Education & Preferred Qualifications Bachelor's degree in Business, Finance, Computer Science, or a related field. Experienced talent with deep subject matter expertise in accounting, fund administration and regulatory reporting in Australia Worked in Product organisations in previous roles About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

This role is part of our Platform product organization, responsible for the foundational capabilities of the Now Platform, which are at the center of every “out-of-the-box” ServiceNow solution. You will be part of the Strategic Enablement Team in the Outbound Product Management organization, a talented and supportive group that is passionate about evangelizing our platform internally and externally. You will work cross-functionally, with product teams, customers, partners, and the field to enhance the overall experience with the solution and ensure successful go-to-market.  

As a Principal Outbound Product Manager, you will play a critical role in the evangelization of the Platform, helping establish Generative AI solutions and other platform capabilities in our customer base and expand that customer base. You will articulate the value of the Platform with our customers to help drive its stickiness in our ecosystem and support our high rates of customer renewals. 

What you get to do in this role
•    Communicate the Platform story (vision/direction) in high-touch settings to support customer acquisition & retention
•    Use compelling storytelling and demonstrations through clear guidance for customers to expand their ServiceNow footprint by establishing the Platform as their platform of choice
•    Manage the activities necessary for a successful customer interaction/program/event that will demonstrate value, help understand issues to solve, and ultimately help increase adoption footprint
•    Gather and share customer input to address adoption blockers and inform content, product strategy, and investments
•    Engage and assist key accounts in adopting new products, document key learnings and develop recommended guidance for installing, implementing, and/or adopting
•    Develop an understanding of how customers are using the platform to inform how adoption is affected
•    Provide product technical & functional expertise to customers in high-touch settings
•    Promote “best practice” implementations
•    Participate in at-scale workshops, webinars, and other customer adoption initiatives or events

We are seeking an experienced Senior Product Commercialisation Manager (Rich Media
& Display) to create profitable, high quality, relevant and compelling display and rich media led product solutions across Nine’s digital portfolio that drives revenue generation through the sales teams.

You will be responsible for delivering new market-leading solutions, embedding them within Nine’s broader product set and supporting the sales function in generating revenue from display and rich media.

Day to day you will:

• Identify opportunities to improve commercialisation of Nine’s digital assets through display and rich media led initiatives 
• Partner with a diverse set of stakeholders across Sales, Nine Powered, Campaign Operations, Pricing & Inventory and Editorial to design and manage the roll out for new display and rich media led products 
• Work with Trade Marketing to produce product-specific go-to-market materials and position them effectively in market
• Provide product ‘playbook’ specs and resource material into Powered and Trade Marketing to support their creation of go-to-market materials
• Partner with the Product team to develop commercially optimized products as the websites and apps in Nine’s portfolio are evolved
• Source, onboard and manage the commercial relationships with new rich media vendors to strengthen Nine’s rich media and display based offering where appropriate

24WD74790

Position Overview

Do you want the opportunity to be part of a startup-like environment and have a big impact on a brand-new product? Are you looking to be at the forefront of innovative new technology that will ultimately help people imagine, design, and make a better world? If so, come join the Autodesk Tandem team! Our mission is to create Digital Twin technology and solutions that will transform how buildings are designed, built, and operated.

We are seeking a Product Sales Specialist who is deeply passionate about the AEC-O industry and strongly believes in the potential of Digital twin technology to revolutionise this field. This position offers a unique opportunity to engage with some of the world's largest organisations that build, operate, and manage facilities.

The ideal candidate brings an entrepreneurial spirit and is enthusiastic about working directly with clients to help them realise the value and positive outcomes from adopting a new and innovative technology. We are looking for a candidate who embodies the characteristics of an ideal team player, with a strong emphasis on humility, adaptability, and a customer-first mentality. We value smart, courageous, and inclusive individuals who aren't afraid to push boundaries and drive innovation.

Responsibilities

• Grow the overall Autodesk Tandem business in your territory through developing and executing a business plan and growth strategies to achieve team sales and revenue objectives

• Qualify inbound leads and identify expansion opportunities across existing Autodesk customers

• Collaborate with the broader Autodesk teams to create and drive opportunities within our prioritised target industries and segments

• Partner with Customer Success to align on customer growth plans, ensuring successful adoption and ongoing use of Tandem

• Develop and lead customer presentations and product demonstrations that are informative, compelling and customer outcome centered

• Deliver on quarterly and yearly sales targets, providing accurate forecasts to leadership

• Develop sales collateral in a variety of formats to share and conduct training sessions with the broader Autodesk sales teams

• Utilise sales and CRM tools to optimise your customer engagement strategy and effectiveness

• Stay up to date on current industry news, trends, and competitors

• Partner and collaborate with internal subject matter experts, marketing, and product teams to translate customer challenges into workflow solutions and best practices

• Attend and support trade shows and events as needed

• Travel to key customer sites and participate in Executive Briefings as requested

Minimum Qualifications

• Bachelor's degree or equivalent experience

• Previous experience selling SaaS technology to both enterprise and mid-market customers (Smart Building Technology and/or AEC-O industry strongly preferred)

• 5+ Years of software sales experience in quota carrying roles

• Strong work ethic, highly adaptable, goal and results oriented

• Excellent written and verbal communication skills

• Ability to take initiative, prioritise, and manage time effectively

• Ability to work independently and collaborate effectively both in person and remotely with our Global direct and indirect sales teams

• Estimated travel for this position is between 10-20%

#LI-SK1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

About the Growth Super Group

The extraordinary growth Canva has experienced to date has been primarily bottom-up and led from within our product, and the Growth ‘supergroup’ is Canva’s center of excellence for product-led growth. On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org is made up of four groups: Acquisition & Engagement, Monetisation, Expansion and Revenue Platform.  

The work Growth does spans from building exciting new growth-focused products & experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, through to building the global payments & subscriptions infrastructure that allows our 140M+ monthly users worldwide to access our premium products. 

 

About the Monetisation Group

Responsible for supercharging revenue growth, the Monetisation group owns the strategy and roadmap to empower anyone to experience the full value of our paid products. We do everything from conducting research & analysis to accelerate monetisation internationally to introducing users to new paid features, enabling existing subscribers to make the most of their subscription, pricing and packaging initiatives.

The focus of the Upgrade Flow Personalisation team is to hyper-personalise our upgrade flows across all paid subscriptions at scale. We’re focused on deeply understanding the needs of our free users to help them discover the right paid plan for them, at the right time, contextually. 

Love getting out on the road, having control over your schedule and the idea of an early afternoon knock off? A role as a Hygiene Product Installer and Maintenance Technician technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, working Monday to Friday. We have roles available across the country.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card for work purposes
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• Current Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"As an Initial Hygiene Technician, you feel like your own boss."

Stephen Kroger

Initial Hygiene Technician

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”

Jim Evans

Senior Technician

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen

Technician

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

Job Title

Clinical Applications Specialist - Ultrasound, NSW

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

An additional new role due to growth within the region has become available for a Clinical Application Specialist – General Imaging | Ultrasound, NSW to join our high performing team where your clinical experience as a sonographer within General Imaging | Ultrasound and a customer centric approach will be highly valued.

It is desirable that the successful candidate be based in Sydney however, applicants from across NSW are encouraged to apply. Reporting to the Clinical Application Manager – General Imaging | Ultrasound, you will work with a broad spectrum of stakeholders and customers to play a pivotal role in the ongoing success of our Ultrasound business.

Your role:

Providing clinical support throughout the entire life cycle of the relationship with both new and existing customers, you will work in partnership with Account Managers to deliver pre-sale presentations and demonstrations on the Philips Ultrasound portfolio including advanced imaging techniques. You will play a pivotal role in maximizing customer satisfaction, and elevating the efficiency of patient care, through providing effective training around the optimal use of our equipment once delivered / installed and handed over by Philips.

 Other key responsibilities

• Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars, and trade shows.

• Train customers in applying optimal usage of the equipment delivered enabling users to follow clinical procedures and protocols to achieve best practice.

• Train / re-train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

• Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction.

• Be aware and to manage at all times the quality and safety standards required by the company, including radiation protection, health and safety regulations.

• Supporting the business with input on configurations, working with the Account Manager, Clinical Applications Manager and Clinical Modality Sales Specialist to provide clinical feedback to assist in funnel management.

 

You're the right fit if:

• You have postgraduate studies in General Imaging | Ultrasound with ideally a minimum of 3 years in-depth clinical experience within a public and/or private medical imaging department.

• Experience with advanced imaging technologies, or imaging subspecialties is highly desirable.

• Previous experience in presentations and training or experience within a commercial environment will be highly regarded.

• Outstanding relationship building and communication skills with high levels of motivation, energy, and a drive to achieve results.

• The ability to travel across Australia, New Zealand and Asia Pacific as required.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

Job Title

Product Manager - Emergency Care and Resuscitation

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Your Opportunity:

Philips challenges you to use your exceptional Product Marketing Manager skills as well as your experience within Medical Devices/ Life sciences or Pharmacology to join our Philips team managing the Emergency Care portfolio.

You will be focused on localizing and developing the product strategy including product planning aligned with the long-term product roadmap. This role is not always to define new products; however, you will be motivated by the introduction of improved version of an existing product to drive long term customer engagement throughout the life cycle of our products and solutions.

As the Product Marketing Manager for Emergency Care, you will play a pivotal role in the overall growth of our business, working with new and existing customers across Australia & New Zealand and will thrive with the opportunity to drive brand positioning, growth and customer advocacy.

You are responsible for

• Analyzing the market, competition, technology and developments, in order to find new business opportunities with new product-market combinations aligned to the business strategy.

• Development and execution of the portfolio strategy for Emergency Care.

• Guide and drive the development of new products from the initial phase until the final product, in order to get the optimal combination of performance and price in time for the defined market segment.

• Prepare and plan, together with the sales channels, the market introduction of the new products, including promotion material and product information, in order to generate the largest impact in the market.

• To follow the business during the lifecycle of the product and to take corrective actions when needed, in order to generate the maximum profit contribution during the whole life cycle.

• Work with sales specialists and account managers where required to increase customer engagement and promote Philips patient monitoring.

• Conference and trade show management, in combination with the central marketing team

What you can expect:

You will directly report to the Modality and Clinical Sales Manager and work closely with a team of passionate and enthusiastic Accounts Managers and Application Specialists and Channel Partners all playing a pivotal role in the ongoing success of our business.

More broadly, you will be working as part of the Philips team and have daily interactions with internal and external stakeholders across the business, allowing you to continue exercising your expertise whilst taking your customer focus and relationship building skills to the next level.

You’re the right if:

• Ideally a minimum of 3 -5 years marketing experience in the medical device industry (B2B and B2C)/ Life sciences or Pharmacology with a proven track record in improving brand and sales performance.

• Exceptional presentation and training skills

• Outstanding relationship building and communication skills.

• High levels of motivation, energy and a drive to achieve results.

• Degree qualified with strong clinical background (Cardiology experience desirable)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. 

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role

This newly created role sits within our commercial team, which is an essential part of the future growth success of Ofload. The main objective of the role is to create success-driven lead generation strategies by developing marketing communication campaigns that generate new customers quickly and supercharge revenue growth.

What You’ll Do

• Support the strategy and execution of lead generation that incorporates digital advertising, email campaigns, content marketing, case studies development and social media planning.
• Create lead generation journeys that resonate with the audience and drive lead captures (i.e. bespoke landing pages).
• Create short and long form content, stories, and articles shared through social media platforms.
• Use data insights to inform and improve future marketing campaigns to drive market penetration.
• Develop and execute marketing plans for new product features.
• Automate, monitor and track marketing campaigns for leads and also existing customers.
• Conduct market research and competitor analysis to drive marketing efforts.
• Support the broader functions on priority initiatives.

What You’ll Bring

• 2+ years experience in marketing communications (experience in B2B would be highly valuable but not essential).
• Experience in high-growth environment and enthusiasm to learn new skills.
• Demonstrated ability to operate both strategically and tactically.
• Strong analytical and quantitative skills - using data to develop and measure marketing campaigns.
• Strong verbal and written communication skills.
• You are adaptable to work in a startup environment where things change quickly.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ****Applications close by 3pm Tuesday 24th of October 2023.**** ***Mandatory: Australian Citizenship required to work within Federal Government*** Our Federal Government client is seeking to engage in a EL1 Assistant Director – Research for Specialist Reforms Program position for a 12-month assignment with potential extension in Sydney CBD. About the Team As part of Policy, Advice and Research Division, the Research and Evaluation Branch is responsible for ensuring that NDIA policies, practices and priorities are informed by trustworthy and robust evidence. The branch aims to improve evidence-based decision making within the NDIA and finds solutions to high priority issues, shaping disability research to maximise its impact for the NDIS. The branch is accountable for collating and conducting research, evidence, best practice and lived experiences for decision-making. This includes evaluating key NDIA programs and initiatives, ensuring staff are able to find, generate and utilise evidence for decision-making and translating our knowledge of research to our customers and stakeholders. About the Role The EL1 Assistant Director, Research for Specialist Reform Programs (Labour Hire) is accountable under broad direction to undertake very complex work that delivers quality outcomes within the Research and Evaluation functions of the NDIA. The position will exercise a considerable degree of independence to engage in very complex problem solving and issues management within the Research and Evaluation functions. The position will exercise sound decision-making and judgement to produce high level policy advice and operational support. The EL1 Assistant Director, Research for Specialist Reform Programs (Labour Hire) will coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the NDIA’s objectives to “build a world-leading National Disability Insurance Scheme”. Key skills required for role:Experience managing large scale research programsQualitative research experience, including with people who have disabilityStakeholder engagement experienceExperience in the development or administration of clinical assessmentsUnderstanding of the NDIS Desirable skills to have for the role:Understanding of the WHO International Classification of FunctioningExperience in workforce development Responsibilities may include but are not limited to:Planning and leading research projects to develop standardised assessments (including needs assessments), linked to the International Classification of Functioning (ICF), to support NDIS access and planning pathways.Conducting research related to workforce capability and governance to undertake standardised assessments.Providing evidence-informed advice to develop and review policy and guidance related to the use of assessment tools.Working collaboratively with key stakeholders and advisory panels to review research tools and…

Click here to view more detail / apply for EL1 Assistant Director Research for Specialist Reforms Program

We are seeking a dedicated Health and Safety Specialist to join our team and play a critical role in supporting the development and implementation of a new Permit to Work system. The project is currently underway and has a 6-month time frame, offering an excellent opportunity to make a substantial impact on health and safety in the workplace. The role can be based in Brisbane or, preferably, in Callide/Biloela, with travel to sites as required.Responsibilities:As a Health and Safety Specialist, you will take on a crucial operational role on a construction site, reporting to the superintendent. Your responsibilities will include:Developing and delivering the functional Health & Safety (H&S) plan.Collaborating with operational leaders to enhance safety maturity.Working as part of a team to proactively manage key health and safety risks on-site.Leading in the field, focusing on Critical Risk Management, Workplace Conditions, Hazard & ID control, Pre-start meetings, Incident Investigation, and action quality.Analysing and solving complex health and safety issues.Providing on site support for incident investigations and risk assessments.Offering advice on health and safety matters to operational leaders in alignment with HSEQ matters.Conducting first-party assurance to ensure compliance with systems, procedures, and standards.Developing and providing relevant H&S information, such as safety statistics, incident information, risk analysis, and educational material to supervisors.Identifying and implementing continuous improvement opportunities in the health and safety function.Qualifications and Skills:To excel in this role, you should possess the following qualifications and skills:Formal qualifications in workplace health and safety.A strong commitment to your safety and the safety of your team.The ability to thrive in a fast-paced environment while managing competing priorities.Demonstrated ability to work collaboratively in a team environment.Strong interpersonal skills.A passion for and sound knowledge of health and safety.Strong communication and analytical skills.All applicants must have working rights in Australia.How to Apply:Please submit your resume and a cover letter outlining your relevant experience and qualifications to [email protected].

Click here to view more detail / apply for Health and Safety Specialist

On behalf of our client, we are looking for an Advertising Specialist.

Your role will be as the leading force between the company, internal and external stakeholders and clients across a wide range of live events and brand experiences. It will cover classic project management, client management and project leadership alongside production planning and delivery. You will play a key role in ensuring the agency's creative output is planned and executed to the highest possible standard.

The daily duties and responsibilities include:
• Cover the day-to-day development, preparation and management of campaigns and one-off projects
• Manage the output, personnel, and offering of the creative department
• Ensuring the agreed scope of work is delivered on brief, on time and within budget.
• The conceptual development of creative projects with the ability to manage projects from inception through to finalization
• Working collaboratively among a small team of specialists across creative, strategy, and production
• Work across multiple briefs in a dynamic and fast-paced environment

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• Tertiary qualifications or relevant experience in lieu
• A strong understanding of how art direction and design deliver conceptual ideas that can be used to tell a story on behalf of a brand.
• Solid understanding of brand, print, and digital design
• Art direct, design and concept big, conceptual brand expressions across all mediums
• Can work autonomously.

Salary: Salary being offered is commensurate with qualifications and experience and is between $75,000 - $90,000 per annum as aligned with job market rate.

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/74d30091-6a4b-401f-8778-abd8cd709ccd

On behalf of our client, we are looking for a Marketing Specialist.

The role will be responsible for supporting the business in the development, execution, and delivery of marketing campaigns across the portfolio to maximise acquisition and retention of users and clients. The focus of the role is to manage and execute marketing campaigns that meet and exceed ROI targets for the marketing plan, whilst delivering on client campaigns and attracting new clients across the portfolio.

The daily duties and responsibilities include:
• Identify market opportunities and advise the leadership team on all marketing strategies and campaigns to reach target markets, expand company brand and promote services to new customers
• Showcase your creative side to produce and design all marketing collateral, including digital, video and print content, to be used across companywide communication
• Manage all social media platforms including, Instagram, Facebook, LinkedIn & YouTube, ensure all content is scheduled, brand-appropriate and aligns with company content pillars guidelines & objectives
• Conduct all research and analysis of data in relation to consumer patterns and preferences.
• Predict and develop collateral for current and future trends across all social media platforms and implement all appropriate findings
• Oversee the company website & blog, create and manage SEO initiatives and evaluate the effectiveness of existing strategies to provide recommendations for improvements
• Keep ahead of search engine algorithm updates and integrated marketing trends, perform competitor analysis and collate findings into actionable recommendations
• Take ownership of creating interesting and brand-appropriate copy across social media, email communications, client-related content, marketing & blog content

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 2 to 4 years of related experience
• Hands on experience in designing, building, launching and evaluating marketing plans, campaigns and programs
• Experience in digital marketing techniques and the optimisation of digital content across channels
• Excellent verbal and written communication
• Knowledgeable on Microsoft CRM
• Strong attention to detail when working with data
• Effectively manage events to be on time and budget
• Knowledge of marketing technology trends.
• Advanced computing skills including Microsoft Office applications, databases
• Passionate with a creative and pragmatic outcomes-driven approach
• Excellent stakeholder engagement skills
• Able to multi-task and work under tight deadlines

Salary - Salary being offered is commensurate with qualifications and experience and is between $80,000 - $100,000

Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create 'as is' and 'to be' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Salesforce CRM system.
• As a team member provide learning support to more junior colleagues. 

2 years FTC - government organisation - Senior Cyber Security Specialist Your new company This government organisation is looking for a Senior Cyber Security Specialist to join their cyber security team on a 2-year fixed-term contract. You will have the opportunity of working for a government organisation located in Southerland. Your new role As a Senior Technical Cyber Security Specialist, you'll be expected to drive the implementation and continual improvement of the cyber security function for the organisation. You'll work closely with stakeholders to ensure that cyber security initiatives meet objectives across their organisation in alignment with their Cyber Security strategy. You'll also be responsible for:

Implementation and maintenance of security controls including the ASD Essential 8
Executing the Cyber Incident response process from a technical perspective
Proactive identification, analysis and remediation of cyber risks
Conducting cyber security related assessments including project/solution reviews
Ongoing development of internal technical cyber security policies and standards

What you'll need to succeed As a Senior Security Specialist, you will be required to possess the following skills and experience:

Extensive IT technical/operational background in a Windows-based environment
Previously worked in a Cyber Security Specialist or similar role
Hands-on experience analysing logs, network data and other attack artefacts
Experience with vulnerability scanning solutions
Proficiency with antivirus, identity management and security software

What you'll get in return

Two-years FTC with a government organisation
Hybrid work environment
Great culture and a flexible workplace

What you need to do now You must have full working rights in Australia to apply for this role. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Lola Costa on 02 9249 2286 or [email protected] for further information. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To sustain our growth, we have an exciting opportunity for a motivated, driven and ambitious Specialist Sales Representative to be part of our highly successful global team.

The Role:

As our newly appointed Specialist Sales Representative you will have responsibility to actively manage the sales territory, key customer relationships and activities, support marketing activities, identify customer trends and opportunities, to achieve/ exceed territory sales targets. 

The role will focus primarily on designated specialties (ie: Rheumatology) in the sales territory, with a corresponding secondary aligned pharmacy channel focus to support the sales of the product.  There will also be a split focus later for Pediatrics to support another product at launch, on the specific territory.

Key Accountabilities:

• Meet/Exceed Sales Territory Targets
• Strategic Territory Planning and Management
• Data Analytics, Budget Control, Forecasting and Reporting
• Customer Relationship Management
• Team Collaboration
• Knowledge and Compliance
• Administration

Key Responsibilities Include:

• Meet/exceed sales and growth targets and deliver budgeted revenue.
• Engage with HCP’S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings to provide disease and product education/awareness.
• Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to the greater team.
• Develop annual strategic territory action plan and strategy for assigned products, revised quarterly.
• Identify and engage with KOL’s to achieve advocacy.
• Secondary focus on pharmacy channel and support to ensure sales success.
• Follow through on customer commitments and requests promptly.
• Meet or exceed agreed reach and frequency targets with key HCPs.
• Monitor key financial areas including the recording of monthly sales and expenditure.
• Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities.
• Use strong technical knowledge and sales skills to build confidence in our brand.
• Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.

• Sales Experience in Rheumatology / Dermatology or Pediatrics highly favorable
• Tertiary qualification in science, health or business fields
• Completion of Medicines Australia Continuing Education Program
• Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
• Demonstrated stakeholder engagement and relationship building skills
• A proven record in business planning with demonstratable sales success
• Highly organised with an ability to self-motivate and work autonomously.
• Current driver’s license and reliable vehicle

Interested? we would love to hear from you, please apply today for immediate consideration.

Permanent, full time position -Sunshine Coast Generous base rate plus overtime Training & development opportunities Must be willing to work Alternating Monthly shifts 1 month 4am start the next month 3pm start Who we are Cleanaway Daniels, part of the Cleanaway group, is a company that provides a diverse range of product and service solutions across the Healthcare arena with the intention of 'making healthcare safer'. Our customers range from hospitals, clinics, vets, pharmaceutical companies and more. What we offer Overtime/Penalty Rates paid for weekends and Public Holidays - when available Uniforms and PPE provided Job security Work-life balance Discounts on private health insurance   Your new role Multi-stop pickups and deliveries of bins Unload and load the truck in a safe and timely manner, incorporating hand unload and pallet jack work Ensure all freight is scanned, accounted and paperwork completed as required Load restraint compliance Be part of a proactive safety culture and participate in all safety initiatives Your skills and experience Previous commercial driving experience, multi drop preferred HR Drivers licence required Be able to work independently  Be willing to be part of a sustainable company Display a superior commitment to safety *Please also note this role requires some heavy lifting, with the loading and unloading of trucks as well as various dock tasks. How to apply To Apply please submit your current resume by clicking the APPLY NOW button. Due to the nature of the work and clients we service all drivers are required to complete a Pre-Employment Medical involving a Flu Shot and vaccinations against Hepatitis A & B. Police Criminal History Checks as also required as part of the pre-employment process. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. www.cleanaway.com.au

Click here to view more detail / apply for Transport & Service Specialist

The Opportunity
Join a well known and highly regarded international organisation within the manufacturing industry. Due to a recent promotion, an exciting opportunity has emerged within their procurement function for a Procurement Specialist, who will play a pivotal role in strategically sourcing high-quality and cost-efficient supplies, whilst building collaborative relationships with vendors and suppliers.
Key Responsibilities

Developing and executing best practice procurement strategies for a diverse range of goods and services in the manufacturing space
Managing end-to-end procurement processes
Supporting supplier onboarding and due diligence processes
Monitoring and managing supplier performance within your portfolio
Negotiating contract terms with existing suppliers
Analysing existing procedures and supporting the implementation of process improvements
Ad hoc procurement and RFQ assistance across other business units

Selection Criteria

End-to-end procurement experience within a technical field
Proven ability to successfully negotiate, establish, and administer contracts
Highly developed interpersonal, communication, and stakeholder management skills
Ability to work successfully in a fast-paced environment
Demonstrable knowledge and understanding of procurement processes, policy, systems, ERP and Excel

This is a fantastic opportunity to make your mark in a highly regarded organisation and work on exciting projects in the manufacturing space. You will enjoy a modern and newly refurbished office space, easy parking onsite and a great company culture.
How to Apply
To apply for this opportunity, please submit your CV via the link or call Randstad's Procurement specialists, Bridie Taglienti and Rachel Homer on 0409 238 997.
If this is not the role for you but you are interested in hearing about further opportunities about positions within procurement, contracts and supply chain, please feel welcome to connect either on LinkedIn or call for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Incident Response Specialist - Full-time permanent - Global FMCG company. Your new company This company is one of the best positioned FMCG companies on the globe. Based in the heart of Sydney, this company offers an inclusive workplace and career growth opportunities. Your new role As an Incident Response Specialist, you will be expected to investigate, analyse, and respond to cyber incidents within the network environment of their company. You will also be responsible for the following:

Identify, respond, and mitigate sophisticated threats to computer networks
Perform incident response activities, including in-depth investigation (forensic, malware analyses, etc.) to examine potential breaches and provide remediation advice
Carry out the actions required for the immediate, short-term quick resolution of incidents to minimize production loss and risk exposure
Participate actively in delivering training initiatives and promoting a culture of knowledge exchange within the Incident Response (IR) team.
Guide and support junior staffs.

What you'll need to succeed

Practical experience in information security, especially in an Information operation / incident role
Hands-on troubleshooting, analysis, and technical expertise to address incidents and service requests; previous experience in troubleshooting daily operational processes such as security monitoring, data correlation, security operations, etc.
Demonstrated experience performing analysis of security events and incidents, to identify the root cause and provide resolution
Outstanding interpersonal and communication skills; and experience interacting with multiple stakeholders.

What you'll get in return

A competitive salary
Full time permanent role at a global FMCG company.
Great culture and a flexible workplace.

What you need to do now You must have full working rights in Australia to apply for this role. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Lola Costa on 02 9249 2286 or [email protected] for further information. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Sydney (Matraville) office. About us CONNECTING PEOPLE. IMPROVING LIVES DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.” DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. Overall Role Purpose As an Airfreight Import Customer Operations Specialist, you will receive training and development in the below responsibilities: Acts as key contact for allocated customers (AFR) Accepts and processes orders for handover to Operations. Stays informed on shipment and exception status for allocated customers. Proactively informs customer on shipment status and exceptions. Provides spot quotations and performs up-and cross-selling on inbound customer calls. Pass leads onto our sales department. Manages customer inquiries. Manages customer requests regarding Go Green topics. Takes and manages any customer complaints; solves customer complaints or assigns tasks to other functions. Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Billing of Air Freight Customs shipments, accurately and timely Accountabilities Customer, Other Stakeholder & Process Monitor and arrange retrieval of general cargo and cold chain shipments from airlines. Submit cargo reports to Australian Border Force Invoicing of externally cleared import airfreight shipments. Interrogate Customs status’ using ICS. Complete corrections to rating errors and AWB’s. Conduct any corrections and adjustments as necessary to Airfreight Import forwarding process. Manage general enquiries as received via email or phone. Lodge intent to claims on airlines for damages. Provide support and back up to fellow team members where required. Additional tasks as instructed by Department Manager / Supervisors. Skills / Qualifications Minimum three (3) years previous experience in Shipping/International freight forwarding industry in airfreight operational roles (advantageous)/ Import operational roles (advantageous). Minimum two (2) years previous experience in general accounting, invoicing, customer service or operations. CargoWise & Expedient experience (advantageous) Be an initiative-taking initiative-taker. Be results driven and be able to demonstrate effective…

Click here to view more detail / apply for Airfreight Import Customer Operations Specialist - NSW

• You have 6+ years of experience and in-depth knowledge in Product Management across one or many industries in the Private Sector, including Retail, FMCG, Transportation, etc.
• You have proven expertise in delivering complex consulting projects, where you have led agile teams on a large scale.
• You have demonstrated success in working with senior clients and stakeholders, providing advisory on Product Strategies, creating Product Roadmaps and prioritisation methods and techniques.
• You have deep experience in business analysis, business change and documenting requirements to produce specifications for any new or change to technology and business solutions.
• You have deep experience leading cross functional teams from the capacity of a Product Owner and/or Business Analyst.
• Excellent communication, presentation, and moderation skills.
• Structured problem-solving skills and logical thinking, as well as the ability to develop new ideas and conceive new approaches and solutions.
• Experience in coaching and mentoring individuals with a continuous focus on personal and professional learning and growth.

The Senior Knowledge Management Specialist will be responsible for actively facilitating the creation, editing, and maintenance of effective, easy to use documentation and other knowledge resources for ServiceNow’s Global Cloud Services organization that runs the infrastructure engineering and Operations for the company. 

This opportunity will also play a vital role in the continual improvement of the knowledge management processes and assets by performing regular analysis, reporting, and training. 

As ServiceNow continues to grow and evolve, so will this role. A successful candidate will be innovative, flexible, and self-motivated. The ability to function under some ambiguity in a fast-paced environment is essential. If you enjoy working in a dynamic environment, together with other talented staff to deliver world-class services, this is the career opportunity for you! 

Responsibilities

• Actively coach users on the various aspects of using the knowledge base and effectively sharing knowledge with the intended users of the knowledge base articles, including employees internal and external to Global Cloud Services using the provided guidelines. 
• Commit to learn the intricacies of the knowledge application as it is deployed on the instance, the knowledge program standards and practices, and the GCS teams who are the customers of the knowledge base. 
• Assist with coaching users on how to edit and review their knowledge base content to meet the standards defined in the AQI (article quality index).  
• Coach teams and users to address their feedback and manage their article content using the dashboards provided. 
• Create and deliver training on the development and management of documentation and other knowledge resources 
• Analyze feedback, usage statistics, and other data to prioritize the creation and improvement of knowledge resources 
• Update the style guide and acronyms dictionaries as needed 
• Create, analyze, and report on metrics to measure the usage, adoption, success of knowledge resources