Are you a proactive and skilled Product Owner with a knack for UX design? We're in search of someone like you to join our team. As an integral part of our organization, you'll thrive in a fast-paced environment where speed and quality of output reign supreme. Gone are the days of endless design-based thinking that rarely sees the light of day. Instead, you'll work with the CEO and CTO daily to make tangible contributions to our product on a daily and weekly basis.

In this role, you'll play a pivotal role as an individual contributor, leveraging your expertise in UX design to drive meaningful product enhancements and improvements. Your focus won't be on months of research and user testing, but rather on delivering results that directly impact our customers. You'll be joining a forward-thinking organization committed to agile development practices, where continuous updates and enhancements are the norm.

Your primary objective will be to ensure our product maintains its competitive edge by providing a seamless and user-friendly experience. This means iterating quickly, and staying ahead of the curve in a rapidly evolving landscape across Australia and North America.

If you're ready to roll up your sleeves and make an immediate impact, then we want to hear from you. Join us and be part of a team dedicated to delivering excellence, one release at a time.

Responsibilities

1. Collaborate with CEO/Board to define product features, improvements, and roadmap.
2. Prioritize product features and enhancements based on market requirements, CEO/Board direction, customer feedback, and business objectives.
3. Work closely with cross-functional teams including CEO, CTO, Engineering and CS and QA to deliver high-quality product increments on time at a high cadence. 
4. Translate business requirements into user stories, workflows, wireframes, and prototypes.
5. Gather insights to continuously improve product feature utilisation, usability, and user satisfaction.
6. Monitor and analyse key product metrics to identify areas for improvement and optimization – reducing friction, keystrokes, and driving feature adoption.

Requirements

1. A degree in computer science, Engineering, Design, or related field.
2. Proven experience as a Product Owner or similar role, preferably in a B2B or B2C SaaS.
3. Strong understanding of UX design principles and methodologies.
4. Proficiency in wireframing and prototyping tools such as Sketch, Figma, or Adobe XD.
5. Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
6. Strong analytical and problem-solving abilities.
7. Experience working in an Agile/Scrum environment. 
8. A passion for creating innovative and user-centric digital experiences.

Benefits

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Be a driving force behind our continued success!

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

About the role

This role is an exciting opportunity based in Sydney, where you'll be part of the core Engine team working directly with our client to launch a new digital bank to the Australian market.

The role will put you at the heart of Engine’s Delivery function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery, focusing on a particular functional workstream (eg. Onboarding or Payments & Cards). You’ll work with clients to understand the challenges they face and help tackle them with a technology-centred approach. Through this, you’ll develop a strong understanding of the Engine product and digital banking, applying its uses to markets around the world.

We’re looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You’ll work in tandem with the Product owners and Engineering functions to design and implement solutions that meet client needs. You’ll enjoy problem solving, working with a wide variety of stakeholders, and supporting our clients throughout their transformation journeys as well as strong project management skills.  

What you'll get to do:

• Build strong relationships at all levels of the client organisation, through pre-sales to implementation
• Understand client vision, challenges and priorities, applying your knowledge of the Engine product
• Work closely with our product team and solution architects to design a solution which meets the needs of the client, and future clients
• Be responsible for the delivery of an area of the solution, representing the client’s needs and priorities in internal decision making and planning
• Coordinate solution delivery with Engineering in line with programme timelines
• Support the programme transition from delivery into Run, sharing your knowledge of the client and setting up the Run team for success
• Contribute to the success of the Delivery function as it scales, sharing your learnings from client implementations and establishing our Engine delivery methodologies

Your background

• You have worked in client facing roles, in a consulting role, or at a technology company
• You have some experience in financial services and technology delivery
• You have experience delivering complex programmes 
• You can  rapidly understand client problems and present solutions in a structured and informative manner
• You take ownership and know when to seek external support for risks and issues you identify
• We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world

Your skills

• You are inquisitive and like the detail of understanding how something does and should work
• You can apply a structured approach to complex or ambiguous problems
• You have a technical aptitude and curiosity
• You are self motivated and are able to work in a highly autonomous environment
• You are comfortable facilitating workshops and discovery sessions
• You have attention to detail
• You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
• You are flexible in your approach to delivery, our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First interview: ~45 minutes with someone from the Delivery team
• Second Interview: ~1 hour with some of our Australia Delivery team
• Final Interview: ~45 minutes with our CDO

• 33 days holiday (including public holidays, which you can take when it works best for you)

• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.