Report to the Resorts General Manager, you will consider yourself a confident and absolute 'all round' resort leader, as this varied role will see you, build and maintain successful relationships and a positive culture amongst the team to enhance guests and key stakeholders relationships.  You will provide a versatile approach in leadership and support and in all areas of park operations, from Food and Beverage and Events, to Housekeeping and daily operational leadership. 

What You’ll do

• Oversee the smooth running of park day to day operations
• Provide a versatile and hands-on approach in supporting your department heads to ensuring quality standards, effective communication and consistency across all areas of the resorts operation
• Ensure an amazing guest experience and continue to drive the customer journey
• Maintain appropriate levels of employees in all areas of Park operations and ensure the Resort is structured effectively in order to exceed guest service
• Focus on enhancing employee culture and retention
• Oversee and ensure a seamless operation in the Food and Beverage and conference/events space
• Support the General Manager to monitor and manage key business performance indicators
• Monitoring and maintaining a high standard of safety of all guests, visitors and employees
• Proven ability to manage and develop staff of all levels

What you’ll bring 

• You will be able to demonstrate experience in leading or overseeing teams and driving a positive team and guest focused culture
• You will have previous experience as an Operations Manager, Hotel/Resort or Assistant Park Manager, or Head of Department in a large property
• An ability to understand employment awards
• You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest service
• You walk the talk and can communicate to team members, guests and stakeholders of all levels.
• Previous experience in food and beverage, or events based related management is an absolute bonus

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive leave and well-being benefits to help you balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.  We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We will be actively recruiting for this position immediately, so do not hesitate.  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Account Manager to join the Sales Team based in Canberra. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

You will focus on providing exceptional customer service to current customers, whilst building a sales strategy to approach the market to develop new opportunities aligned to branch and company goals. You will also be partnering with key stakeholders across production, transport, and customer service. training will be provided to an experienced Account Manager looking to further develop their career.

This opportunity includes a competitive remuneration package including a laptop, phone, company vehicle and participation in our profit share process.

What Will You Do?

Based in Canberra and covering the region, you will be: 

• identifying and developing business opportunities with industry stakeholders through strategic business development activity, research and industry networking events in the residential building area. 
• engaging with designers & architects, residential builders and regulatory bodies to stimulate interest in, increase knowledge of and inspire them to use our products
• liaising with internal sales and marketing teams within your business unit to connect channel partners with suitable customers to deliver solutions and residential outcomes
• monitoring customer activity and market conditions for further opportunities and/ or risks.

More About You

Along with your ability to understand and uncover customer needs and to transform these into improved product and service offerings, you will bring:  

• experience in the development and execution of end-to-end targeted sales and growth strategies for targeted markets
• business 2 business sales experience 
• effective relationship management and influencing capability  
• commercial acumen with an understanding of pricing and margin and its impact on profitability 

Why BlueScope​

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. 

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Thursday 5th December 2024.

A bit about the role:

The role is based in our Sydney office, but you will also work closely with the Regional APAC and Global Wise Platform teams based in our offices around the world. You will work closely with other functions, including product management, compliance & legal, implementation and engineering. As the Senior Business Development Manager, you will be responsible for independently sourcing and winning high impact deals with a focus on large banks and enterprises.

Your mission: 

• Work with the Wise Platform team to build, close and grow a strong pipeline of financial institutions and enterprises across our target verticals in ANZ, driving revenue and volume growth for Wise.

• Be the business counterpart for product teams to unlock new verticals and flows in ANZ through understanding painpoints, sizing opportunity and understanding regulatory / compliance nuances.  

• Work on projects and initiatives to improve our sales processes and approaches both within the APAC region and globally, such as helping iterate our pitches and messaging, our pricing strategies, go to market efforts - or anything else that helps drive growth.