Lead a team of Claims Consultants and Service Officers to deliver exceptional claims experiences in line with TAL’s claims philosophy and risk management framework.

You’ll focus on delivering a market-leading customer experience while managing risk, ensuring regulatory compliance, and driving operational excellence. Key to your success will be developing team capability, managing escalations, and fostering strong stakeholder engagement.

Key Responsibilities:

• Drive a culture of process improvement and embed change effectively within the team.
• Support department and company-wide projects.
• Stay up to date with industry best practice, policies, and guidelines.
• Ensure TAL’s claims processes reflect industry standards.
• Manage escalated issues and customer complaints, delivering aligned outcomes.
• Perform ad-hoc duties as required.

Benefits

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.     

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

We are looking for an experienced Assistant Restaurant Manager to join our Berrinba Team!! 

As an Assistant Restaurant Manager you will work alongside the Restaurant Manager to ensure the smooth running of the store and its employees.

The Job involves:

• Opening and closing the store
• Supervising and management employees including juniors
• Training and Development of all staff to achieve outstanding results
• Conducting performance evaluations
• Trialing and training new employees
• Monitoring store performance and meeting KPI's
• Rostering, inventory, ordering and reporting
• Handling customer complaints and concerns
• Running a drive-thru service
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

About the job

Sodexo is a global French based company, proudly serving the Energy & Resources sector in Australia for over 3 decades.  With over 5,000 employees Australia wide we provide quality sustainable food services and facilities management.  Due to internal movement within our Retail division, we are excited to be recruiting a National Promotions Manager to join our team.  This is a hybrid role based at our Brisbane support office in Eight Mile Plains.  Reporting to the Head of Retail - Australia you will be responsible for the development and implementation of our national promotional programs.   

To be successful in this role you will have previous experience in high volume FMCG promotional planning and execution within category management, franchising, or a retailing environment.  You will possess excellent internal/ external key stakeholder relationship management skills and excel in communicating across all levels of business.  You will be an innovative and strategic thinker with a specific focus around digital activation and implementation across all channels.  This role is Permanent full time, 38hrs per week, requiring a small amount of regular travel to visit our on-site taverns and stores.  Salary will be commensurate with experience circa $130-140K + Super + 5 weeks annual leave (conditions apply).  Our interview process will commence in Jan 2025.

Duties include:

• Manage promotional budgets and allocate resources effectively to achieve optimal ROI
• Collaborate with cross-functional teams to ensure seamless execution of promotional activities
• Oversee the planning and execution of product development, promotional events and activations nationwide
• Build and maintain relationships with key stakeholders, both internally and those outside of Sodexo
• Lead and mentor a promotions coordinator to deliver on time and high-impact promotional initiatives

What we are looking for:

• Bachelor’s degree in marketing, Business Administration, or related field (desirable), however more importantly there will be a strong preference for those coming from a background of convenience retailing at a national level 
• Minimum of 5 years of experience in retail FMCG promotional management, with a proven track record of successful national promotional campaigns
• Strong strategic thinking and creative problem-solving skills
• Skills in data analysis and reporting to measure campaign effectiveness
• In-depth knowledge of the Australian FMCG market and current trends with an emphasis on convenience retailing 
• Proficiency in using Microsoft suite of applications 
• Demonstrates soft skills such as open-mindedness, analytical thinking, professionalism, and a strong drive for sales.
• Remote industry knowledge (desirable)
• Full work rights in Australia

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!   

• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc
• Estimating and cost planning to include producing and presenting the final cost plans
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stage

Job Description: 

We have an exciting opportunity for a Regional Manager, to join our team in Wollongong and surrounding suburbs.

If you thrive on building and leading high-performance teams in a diverse and interesting environment, this Regional Manager role will suit you well.  

Through your team of Service Managers and Job Coaches, you will be responsible for the delivery and profitability of Employment Services contracts within your allocated Employment Region, in accordance with contractual requirements set out by the Department and atWork Australia policies and procedures. 

Externally, you will have the scope to build relationships with employers and community partners to reinforce atWork Australia's success, in line with our employer engagement strategy. Through management and leadership, you will contribute to overall improved performance across your allocated Region. You will also be key to the strength of our relationship with the Department, representing atWork Australia credibly to government stakeholders. 

Lead a team of Claims Consultants and Service Officers to deliver exceptional claims experiences in line with TAL’s claims philosophy and risk management framework.

You’ll focus on delivering a market-leading customer experience while managing risk, ensuring regulatory compliance, and driving operational excellence. Key to your success will be developing team capability, managing escalations, and fostering strong stakeholder engagement.

Key Responsibilities:

• Drive a culture of process improvement and embed change effectively within the team.
• Support department and company-wide projects.
• Stay up to date with industry best practice, policies, and guidelines.
• Ensure TAL’s claims processes reflect industry standards.
• Manage escalated issues and customer complaints, delivering aligned outcomes.
• Perform ad-hoc duties as required.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Assistant Manager – Front Office

Reporting to the Resort’s Rooms Division Manager, the Assistant Manager – Front Office role acts as the Duty Manager and Resort’s representative in the absence of the senior leadership team and General Manager. 

WHAT YOU WILL BE DOING:

• Support the Rooms Division Manager in providing overall management to the Front Office and Reservations departments. 
• Co-ordinate and assist with check-ins, check-outs, luggage delivery and creating reservations in line with Accor’s standards.
• Lead by example when attending to guest requests.
• Be proactive and resourceful.
• Have the necessary skills and training to actively resolve complaints and challenges presented by guests.
• Assist the Rooms Division Manager in creating and implementing department training plans to drive performance and engagement within the front office team.
• Assist with the preparation of rosters and timesheets in line with the Award requirements.
• Be a support to all areas of the Resort, helping and guidance in peak times to eliminate potential issues

The Asset Manager manages, controls, and protects the organization’s IT assets (i.e., hardware) throughout their life cycle, from acquisition through final disposition. In addition, the IT Asset Manager designs, develops, and implements the organization’s asset management strategy.

The Asset Manager will develop and implement the asset management framework throughout the organisation, aiming for integration and a consistent approach across all teams. It is expected the incumbent will be a key member of TSA’s Asset Management Steering Group, helping to drive improvement in TSA’s asset management capability.

The role requires the ability to plan for the provision, maintenance, and renewal of assets via guiding policies, strategies and detailed plan documents. The accurate recording, analysis, and maintenance of large quantities of data will form the foundation of the planning process.

Due to the nature of the work and the clients we are supporting, you must be an Australian Citizen in order to be eligible to apply for this position.

You will be responsible for: 

• Act as the first point of contact for IT asset inquiries via phone or email.
• Utilise asset management tools to track, analyse, and review data.
• Develop processes for asset control, reconciliation, and disposal.
• Monitor IT asset lifecycle, ensuring productivity and cost efficiency.
• Assist in inventory, procurement, and shipment activities.
• Ensure software license compliance and monitor usage standards.
• Collaborate with management on cost savings, compliance, and service improvements.
• Maintain strong relationships with Operations, suppliers, and partners.
• Ensure audit compliance and oversee asset deployment and replacement policies.
• Guide and support IT asset associates in daily operations.
• Optimise underutilised hardware assets for efficiency and ROI.
• Develop and maintain policies, procedures, and databases for asset management.
• Plan and manage IT hardware lifecycle strategies, ensuring policy compliance.
• Produce and analyse asset registers, including software, licenses, and agreements.
• Resolve instances of unauthorised or unlicensed assets.
• Apply procurement processes for effective purchasing and contract management.
• Manage IT hardware portfolio with a focus on risk, cost control, and compliance.
• Lead a team of IT Asset Analysts and act as a subject matter expert.
• Optimise IT hardware usage, deployment, and cost.
• Oversee acquisition, tracking, security, and disposal of IT assets.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients’ needs.

An exciting opportunity has now become available within Dutton Garage, located at the iconic Richmond site. We are in search of a highly motivated Business Manager who is passionate about serving our customers and enhancing their experience with us.

In this pivotal role, you will engage with customers at the point of sale, guiding them through the process of re-financing or upgrading their current vehicles and assets. You will collaborate closely with our Dutton Garage sales team, contributing to our collective goal of not only selling cars but also elevating the Dutton Financial Services brand.  The ideal candidate will bring a strong background in automotive finance or brokerage, complemented by sales experience and a commitment to outstanding customer service.

We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Supervision and support of all lounge areas as required
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Excellent knowledge of the software operation and usage..
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate the monthly on the job training for the whole department
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Hungry for a rewarding career? Join Marley Spoon as we revolutionize the way people shop, cook, and eat with our three exceptional brands: Marley Spoon, Dinnerly, and Chefgood. Recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods, we offer flexibility, career growth, and an inclusive work environment. Make a difference and apply for our full-time People Operations Manager role today!

As the People Operations Manager, you’ll play a critical role in driving HR strategies and managing all People Operations matters for our Fulfilment Centre in Altona North (VIC 3025). This role is ideal for a dynamic leader who can think strategically while providing hands-on support to our blue-collar and white-collar workforce. If you’re experienced in a high-volume, operational setting and ready to elevate the employee experience while fostering a positive workplace culture, we want to hear from you!

Your Role:

• Manage all People Operations topics at the Melbourne Fulfilment Centre, driving HR strategies aligned with business goals.
• Provide strategic and hands-on HR support to both blue-collar and white-collar teams.
• Oversee and refine HR policies to ensure compliance and promote best practices.
• Lead high-volume recruitment, onboarding, and talent retention efforts for a diverse workforce.
• Manage complex employee relations cases and guide performance improvement processes.
• Ensure that all HR initiatives meet legal requirements and internal standards.
• Champion People & Culture programs, promoting an inclusive and high-performing work environment.
• Collaborate with senior leadership to identify HR needs and propose initiatives for ongoing improvement.

• Proven experience in a high-volume, fast-paced, blue-collar or operational environment.
• Tertiary qualification in Human Resources or a related field.
• Deep knowledge of Australian labour laws and HR best practices.
• Excellent interpersonal and leadership skills with a proven ability to influence and build relationships at all levels.
• Proficiency in HRIS systems, Google suite, and other relevant tools.
• Strong organisational and multitasking skills, with a focus on driving results.
• Resilient and adaptable, with a strategic mindset and a passion for building a positive workplace culture.

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Access an extra 6 days of Annual Leave per year.
• Get formal training and development with 5 paid training days each year.
• Experience autonomy in every role - act in an environment where we get things done without having formal hurdles. 
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Access a corporate discount on health insurance, offering comprehensive coverage at a reduced rate.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
• Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential. 

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.