·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney location

 Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

·       Responsible for the accurate and efficient delivery and processing of terminating contracts including Operating, Packaging, and Novated leases.

·       Managing your performance to achieve the KPI’s for the respective elements of the role and contributing to the overall development of the department seeking incremental improvement through process and performance

·       Ensuring FleetPartners is compliant in all aspects relating to the financier and legal obligations inclusive of KYC AML/CTF compliance

·       Cohesive working relationship with financiers, Operations and Client Relationship Management teams maintaining excellent internal and external relationships

·       Exhibiting the FleetPartners CARE values – Collaboration, Accountability, Reimagine and Excellence

What you’ll be doing:

Operational Responsibilities

Ensure accurate and timely completion of relevant responsibilities including:

• Manage all end of lease processes, including payouts, early terminations and natural termination of contracts for FleetPartners clients
• Obtain payout quotes and tax invoices from Financiers upon request
• Issue payout figures/ tax invoices/ Statements of Account to drivers within a timely manner
• Answering phone calls/ responding to customer enquiries within a timely manner
• Process termination reconciliations
• Deliver final termination communication to Drivers and Employers
• Where applicable produce Early Termination Quotes
• Send cessation of deduction communication to Employers/ Packaging providers
• Requesting finalisation letters
• Where applicable obtaining banking details for Employers

Data Management

• Data Management: Miles,Oracle/EBS/BIP/ 3rd Party Supplier platforms, Salesforce
• Documentation of accurate information into company systems including Miles, Oracle/EBS, ensuring all data has been interfaced and communicated correctly
• Validate and confirm unposted charges with relevant departments for accuracy prior to finalising the lease
• Upload termination documents to the respective ERP/ file location

Reports knowledge:

• Knowledge and understanding of customer invoicing reports
• Knowledge and understanding of customer budget reports
• General understanding of the overall position of a customer’s budget
• Ability to reconcile a customers lease based on various reporting/ data metrics

Relationship Management

• Financiers
• Clients at employer and employee level as required, via email and phone managing enquiry, information updates etc
• Internal - Accounts, Novated Relationship Managers, Operations, Account Managers, Sales, Finance

Personal Professionalism and Leadership

• Lead by example
• Participate in cross training ensuring a broad knowledge and understanding of all processes and functions within the department
• Use of collaborative business practices that maximise business performance

Understand and perform in accordance with the agreed role Key Performance Indicators (KPI’s)

• Minimum 3 years’ experience in relevant role - administration, accounts
• Experience in automotive & equipment finance, settlements and contracts administration is preferable
• Account Reconciliation experience highly regarded
• Strong attention to detail
• Willingness to learn new skills
• Displays exceptional time management skills

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

We are seeking applications from suitably qualified and experienced Learning Support Officers for two full time fixed term contract positions located at our Golden Grove and Elizabeth East campuses. Both roles will focus on support for secondary level students. The Learning Support Officers will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Please address applications to the Principal, and include a resume and cover letter that includes how your skills and experience suit the role, and your reasons for applying. For any enquiries please contact the Human Resources Manager at [email protected] or on 08 8367 9022.

For further information about Pinnacle College, please visit our website: www.pinnacle.sa.edu.au

Location: Golden Grove and Elizabeth East

Employment Type: Fixed Term Contract, Full Time

Full Time Equivalent (FTE): 1.0

Base Salary Range: $53,938.22 - $68,244.00

Adjusted Salary Range: $47,549.98 - $60,161.44

Weeks of Paid Leave: 10

Contract Start Date: 26/02/2024

Contract End Date: 13/12/2024

Only for internal candidates

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Working as a Customer Solutions Officer, you will be responsible to support the first contact resolution team and you will also be supporting the customer service representatives too. You will be focused on achieving excellent individual and team performance outcomes, with the ability to self-manage, set your own goals, and strive for the best possible results.

As a Customer Solutions Officer you will have:

• Strong written and verbal communication skills along with active listening

• Ability to multi-task, set priorities and manage time effectively

• Proven ability to follow policies and procedures

Hopefully, you also have strong problem-solving and analytical skills.

A day in life…

This team sits within the Correspondence space and will focus on achieving daily KPI workload whilst actively contacting our customers to gather the vital pieces of missing information in order for us to complete all processing actions in the first instance. You are also extra willing to be flexible and support our friends in Contact Centre, Nominations, and other teams. Ultimately you will be part of a team that is versatile and multi-skilled, leading the way in managing complex customer inquiries via multiple channels.

You will be proactively managing a high volume of customer/client inquiries via phone or written correspondence as required. You will have to Identify and drive continuous improvement opportunities for enhanced customer satisfaction and efficiencies adhering to policies, business rules, and work instructions.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Applications close 20th of February 2023

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role

As safety and wellbeing is one of Bega’s Group main priorities, we have a newly created role at our Strathmerton site for a passionate and people-focused individual to join the site as a Safety and Wellbeing Officer to own, oversee and define safety and wellbeing policies and provide safety and wellbeing guidance.

In this unique opportunity, you will support the site’s Safety Advisor with developing, implementing, and monitoring programs to prevent injuries or health impairment.

You will be integral in improving safety performance at the site by positively influencing site safety practices and behaviours on a strategic and operational level. You will engage with the site’s workforce to increase safety maturity and awareness of day-to-day operations and activities. Flexible work arrangements (as agreed with your manager) are available, noting this role is based full-time at an operational manufacturing site.

Our Strathmerton, site is located on the Victoria-New South Wales border and is where our various cheese products get processed, wrapped, and packaged into various forms ready for distribution throughout Australia and export.

Responsibilities:

• Collaborate with the site leadership team, internal and external stakeholders to develop and implement site initiatives on various communication and training strategies around preventative injury management.  

• Minimise risk exposures and ensure adherence to regulatory standards by working with all internal functions to ensure compliance programs are appropriately implemented and maintained.

• Act as a Safety and Wellbeing SME by advising on the interpretation and application of policies and procedures, resolving queries and issues, and escalating Safety issues as required.

• Championing safety by constantly looking at Process Improvement initiatives and ways to increase safety performance and engagement.

• Simplify and support with the translation of Bega’s corporate policies around safety and wellbeing and ensure a high level of understanding and clarity from the site’s employees. 

About you

• Ability to showcase commitment to the safety and wellbeing of others.

• Experience working in a complex manufacturing environment and familiarity with safety policies and procedures.

• Qualifications in related fields, such as WHS, Welling, and Injury Management/ RTW, will be an advantage.

• Ability to influence decision-making and make a positive impact on both internal and external stakeholders.

• Has strong computer and technical skills and enjoys learning new systems when required. 

The Bega Group Story

The Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future!
 

Life at the Bega Group

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance.

Applications

At the Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group.

We will accept applications from all people with the right to live and work in Australia.

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Gain valuable exposure and insight into the full breadth of PR, communications and social/digital work and projects across a wide range of client portfolios.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive's first-class reputation.

Your experience, approach & impact.

• Minimum of 2+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including

• an additional annual wellness leave day
• work from any location
• Thursday 4pm Thrive O'Clock
• early Friday knock-off and more.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role:

The markets don't stand still and neither do we!

The Payroll Officer role is the newest addition to our in-house Global payroll team. Reporting to our Global Payroll Manager in Melbourne, you will be joining our People and Culture (P&C) team that fosters collaboration and diversity. You will be responsible for meticulously and promptly preparing and processing the monthly payrolls, with a dedicated emphasis on the Australian region. Your role will involve ensuring the payrolls are error-free and completed on schedule, guaranteeing accuracy and timely delivery. As a vital member of our team, you will play a crucial role in the smooth functioning of the Australian payroll system. While this is a hands-on role, you will be supported by our Payroll Manager, Finance team members and local payroll vendors in respective jurisdictions for quality payroll outcomes for our people and improving operational efficiencies.

To thrive in this role, you'll have previous experience in a fast-paced environment where change is a constant and you're comfortable managing multiple priorities at once! You'll also be excited at the prospect of learning new payroll jurisdictions - we have offices across Australia, UK, Europe, Dubai, Kenya, Bahamas and Chile.

This is a fixed term position for 15 months, with the view to ongoing after the completion of the current payroll implementation project.

As our Payroll Officer, your key responsibilities include, but not limited to :

• Accurately and promptly handle the monthly payroll processing for Pepperstone offices in Australia and other regions (with the support of our Payroll Officer in Cyprus)
• Manage all employee lifecycle changes, including new hires, terminations, redundancies, and salary adjustments, in collaboration with the P&C team
• Address general payroll inquiries from the Pepperstone team
• Supervise and provide assistance with complex payroll queries
• Perform payroll tasks at the end of each period, month, and year
• Deliver a high standard of customer service focused on timeliness, accuracy, and a personable approach while fostering strong working relationships with team members globally
• Ensure compliance with regulatory requirements set by local and governing agencies
• Keep up-to-date with relevant legislation, with support as needed
• Contribute to the development of payroll processes, striving for automation and optimization along with the Payroll Manager
• Provide support to the P&C team in general administration activities

About You:

• Demonstrated experience in a similar role as a payroll specialist/officer in Australia.
• Experience working in medium to large businesses (min. 250 employees) with ability to thrive in a high volume and fast paced business.
• Good stakeholder and project management skills to manage and deliver a roadmap of initiatives   
• Excellent attention to details
• Excellent Microsoft Excel skills.
• Ability to be available across time zones on an ad hoc basis (ex: during payroll cycles).
• Commitment to ongoing learning and development.
• Current and appropriate working rights in Australia.

Why you will enjoy working with us:

• Competitive salary structure
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

INTERNAL ROLE ONLY

An exciting Permanent role is available within CJS as a full-time FOH Team Support Officer.

This role is full time secondment role. Applications close, Friday, 9th February 2024.

As a Team Support Officer, this role will see you utilise your diverse product knowledge, strong attention to detail and communications skills to assist Contact Centre Representatives, Team leaders and Contact Centre Managers.

You will assist to deliver a superior outcome to both customers and clients calling on your experience, responding to enquiries, call reviews and conducting investigations.

The role plays a critical part in our endeavour to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

• To coach and guide CSRs to deliver a high quality of customer service
• To handle escalated calls from customer and resolve the issue at first point.
• Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
• Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
• To provide constructive feedback to Team leaders and CSRs
• Process and respond to complex requests received on behalf of our clients.
• Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
• Liaise with external stakeholders to continuously lift the standard of service provided.
• To liaise via email and verbally to mutually resolve escalated issues.
• Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

• In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
• Highly proficient with CJS systems.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures.
• Well-developed investigative, problem solving and decision-making skills.
• To work as part of a team to ensure that service standards are met.
• Self-driven with proven ability to manage workload and time autonomously.
• Intermediate Microsoft Office applications knowledge.

About the opportunity:

Rural Funds Management (RFM) has an opportunity to join the Finance and Accounting team as an Accounts Payable Officer. You will be at the forefront of ensuring financial precision through meticulous accounts data entry, seamless management of accounts payable and receivable functions, and the provision of support for general accounting processes. This role requires an individual who thrives in a busy and fast paced environment. This position is based in our Sydney office and supports working from home on Wednesday each week.

 Key Responsibilities:

Your responsibilities will include:

• Accounts data entry
• Accounts payable reconciliation
• Accounts receivable reconciliation
• Online banking inquiries & payments
• Bank reconciliations
• Reviewing accounts
• Preparing and processing payments
• Preparing and processing of expense claims
• Month end time charging
• Month end journals
• General ledger reconciliation
• Maintenance of fixed asset register
• Provide support for account audits
• Carry out administrative duties
• Assistance with monthly forecasting process
• Provide effective liaison and assistance to all entities
• Provide support with annual and half yearly audits

To be successful in this position:

• You will have experience in a similar role
• You will have excellent attention to detail, good numeracy skills, good organisational and time management skills and good oral communication
• You will have a high level of expertise with MS Office Suite, particularly MS Excel
• Candidates with a Certificate IV Bookkeeping will be highly regarded
• Candidates with a working knowledge or MS Great Plains and/or Dynamics is advantageous

• A competitive salary, between $70,000 - $85,000 p.a. (plus superannuation), dependent on your previous experience, skills, and qualifications
• Salary continuance and life insurance, and annual discretionary bonus subject to eligibility criteria

How to Apply:

To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 16 February 2024. Please note that candidates may be evaluated before the closing date.

 About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 240 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Do you possess extensive expertise as a Quality and Compliance Officer, showcasing exceptional clinical knowledge and auditing experience, coupled with highly refined skills in time management, communication, and IT?

We are looking for a Quality and Compliance Officer to join our team. Candidates for this opportunity should be Registered Nurses. While this is a full-time work from home (WFH) position, regular intrastate and interstate travel will be necessary to visit our facilities located in regional and remote areas of Tasmania, Victoria, and NSW.

The Position:

The role of a Quality and Compliance Officer involves offering support and assistance to the Quality Manager in ensuring the efficient monitoring of compliance functions and the implementation of various quality-related initiatives.

What you can bring to the role:

• Successful completion of a Bachelor of Nursing or equivalent.
• Sound clinical knowledge including an understanding of current best practice.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• High level ability to utilise information management and computer systems.
• Working knowledge of the requirements of the Aged Care Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Excellent communicational, organisational, and time management skills with the ability to establish priorities, manage workloads and meet required deadlines.
• NDIS Worker Screening certification.
• Capacity to travel interstate as required.
• Demonstrated ability to use initiative, research and apply sound judgement to contribute to decision making and continuous improvements.
• A clear understanding of the importance of confidentiality in the context of the position.

Requirements of the Role:

• Undertake a range of audits against the accreditation standards related to residential aged care and home care.
• Work collaboratively with the Chief Quality and Risk Officer in identifying areas for continuous improvement to support quality and compliance.
• Work collaboratively with the Chief Quality and Risk Officer in the development of projects to support quality and compliance.
• Assist and support the Chief Quality and Risk Officer in the development and implementation of best practice policy and process.
• Develop and maintain a high level working knowledge of the electronic clinical support systems.
• Assist and support the Chief Quality and Risk Officer in developing, conveying and delivering on individual and organisational plans for continuous improvement.
• Maintain documented evidence of the organisations Quality Management Systems across all sites.
• Risk identification and mitigation.
• Trending and analysis.
• Preparation for external regulator visits including reaccreditation.
• Assistance with Gap Analysis and on-site support.
• Education including Quality related education as required by Facility or State.
• Oversight and support of clinical practice/medication practice.
• Attendance at internal and external meetings – as required by the business or at the direction of Chief Quality and Risk Officer.
• Attendance at announced/unannounced commission visits as needed.
• Care Manager support.
• Orientation of new management team members.
• Understand, comply with and report in line with the Serious Incident Reporting Scheme (SIRS).
• Oversight of facilities to ensure compliance that is delivered within the framework of Respect’s policies and procedures, legislative requirements, and meet the relevant service standards.
• Any other task as directed by the Chief Quality and Risk Officer.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• The ability to work from home.
• A competitive salary and flexibility.
• Salary packaging as a not-for-profit charitable organisation which can save an additional $5,000 in tax.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive working culture.
• Learning, development, and growth opportunities..

We Are Social is currently seeking an Accounts Payable Officer to join our Finance Team. In this role, you will play a crucial part within the agency, closely collaborating across all departments.

"If you enjoy working in a fast-paced environment, collaborating with other colleagues in the business while maintaining attention to detail, this role might be for you." - Dave Munro, Finance Director APEC

Please note that this is a maternity leave cover position for 12 months starting around March 25, and the role is part-time (3 or 4 days a week).

KEY RESPONSIBILITIES

This role is designed for someone who is a self-directed learner and is comfortable working on the following deliverables:

Accounts Payable:

• Manage and process supplier invoices, staff expenses, corporate credit cards, Weel account (virtual credit card), and Uber account transactions (around 100 transactions per week).
• Prepare and review WorkBook weekly payment proposals for approval by the Finance Director
• Weekly payment run for international and local suppliers
• Promote We Are Social finance processes, share your knowledge with those around you, and use the expertise available to broaden your own development.

Relationship Management:

• Develop strong relationships across the business
• Contribute to a thriving agency culture

While the specific content of your role is clearly defined, the nature of the demands placed on us by our clients means that this role will evolve over time and needs a ‘can do’ approach.

ROLE SPECIFIC REQUIREMENTS

For this role, we are looking for someone with:

• Minimum 2–3 years of experience working in the finance department.
• Attention to detail in a fast-paced environment.
• Naturally process-driven but can also think outside of the box
• Collaborator and good communicator (written and verbal).
• Confidence with IT (especially Excel and any financial software packages).
• Discreet and trustworthy.
• Australian working rights.

WHAT’S IN IT FOR YOU? 

• The opportunity to join the world’s leading social specialist network with over 1300 social experts in 19 offices around the world.
• Flexible work arrangements and a dog-friendly, modern office in Chippendale.
• Loads of team bonding opportunities including Wellness Wednesday’s and Cocktail Friday’s.
• Volunteer days, quarterly awards, employee assistance program and more….

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world’s leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Dave Munro (Finance Director APAC) and Vijya Patel (Revenue and Billings Officer)

The role

We are looking for a Senior Payroll Officer to join our Finance team at our Prestons site in Southwest Sydney.

Our payroll team are responsible for managing the payroll across Australia and New Zealand. Reporting through to the Group Payroll Manager, you will be responsible for the following:

• Coordination of new employee documents
• Separation of employment activities
• Master file maintenance and updates
• Leave management (Kronos and ConnX)
• Weekly and Monthly payroll processing (MicrOpay)
• Month end reporting

This is a typical fast paced Payroll Officer role where you can bring to life your ‘do it right the first time attitude’, your love for following processes and procedures, and your passion for teamwork.

About you

You will have the normal requirements of an experienced Payroll Officer, and if you can tick the box on the details below, then we want to hear from you!

• Previous experience (3-5 years) in full function payroll
• Be helpful and have the mindset that nothing is too much of a problem for you
• Have strong computer skills within the Microsoft Office suite
• Be known as someone who has a keen eye for detail and produces accurate work
• Experience with month end statutory reporting (superannuation and payroll tax)
• Experience using MicrOpay, and it would be great if you have used Kronos and ConnX as well!
• Experience collaborating effectively with HR

What’s on offer?

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Flexible and Hybrid working options
• Competitive remuneration
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emma Mahoney, Talent Acquisition Manager ([email protected]) / Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. 

Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners Group might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

We are looking for an experienced…….

Lead by example in assisting with meeting the organizational and departmental objects whilst mentoring, training and providing the necessary support to the team.

This role will report to the Collections Team Leader, this role involves liaising with internal and external staff, customers and related stakeholders to reduce the risk and delinquency of the Fleet portfolio.

What you’ll be doing:

You will be responsible for……

• Manage a portfolio of delinquent contracts across AU and NZ
• Identify and manage contracts that move into Financial Hardship, Administration and/or Liquidation
• Issue repossession and legal instructions when required and manage process
• Maximise asset disposal returns when vehicles are repossessed and/or returned, coupled with end of term obligations such as unfair wear and tear costs

• Good analytical ability, excellent attention to detail with strong time management and planning skills
• Strong Knowledge of contracts that fall into Administration, Liquidation and the legal process
• Competent in issuing instructions for repossession of vehicles and issuance of legal referrals
• Sound knowledge of compliance and legislative requirements (Equifax, Privacy Act and National Privacy Principles)
• Candidate with experience in dealing with operating and finance vehicle leases will be preferred

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• an extensive range of other employee benefits.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Based at frank green Operations in Dandenong South our Accounts Payable Officer is a key player in our finance team. You'll be ensuring the seamless flow of financial transactions, collaborating closely with the Finance Manager, you'll tackle various responsibilities, such as invoice processing, reconciliations, and maintaining positive vendor relationships. Your attention to detail and financial acumen will contribute to the overall efficiency of our finance operations.

Your Day to Day

• Efficiently process a high volume of invoices, adhering to company policies and regulatory requirements.
• Manage vendor relationships, address inquiries, and promptly resolve discrepancies.
• Conduct regular reconciliations of vendor statements, ensuring accurate accounting records.
• Process employee expense reports, verify receipts, and ensure compliance with company policies.
• Execute payment runs in multiple currencies, managing cash flow considerations.
• Stay updated on taxation and regulatory changes, ensuring compliance in accounts payable activities.
• Maintain accurate records of financial transactions, invoices, and payment documentation.

Your Skills

• Precise data review and analysis skills for accurate financial transactions.
• Strong verbal and written communication skills for professional interactions with stakeholders.
• Proven ability to prioritise, meet deadlines, and manage multiple tasks simultaneously.
• Team player with a positive collaborative attitude.
• Proficiency in accounting software (e.g., SAP, QuickBooks) and Microsoft Excel.
• Sound analytical and problem-solving skills for informed decision-making.
• Adaptability to changing priorities in a fast-paced environment.
• Knowledge of processing Foreign Exchange payments in multiple currencies across entities.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR with a key focus on innovation, big brands and the technology sector 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Collaborate with teams across Thrive’s AU/NZ network

Your Opportunity.

As an ambitious Account Manager at Thrive you will play an important role on some of the agency’s most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency’s network of offices in AU & NZ. 

• You will work with some of the world’s biggest brands in tech, travel and tourism, automotive and more ~ Thrive has an unrivaled portfolio in Australia representing gaming giant Ubisoft, GoPro, ASUS, LEGO, Cisco and others including travel and exciting launches and conferences
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing. 
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts
• Ability to work from other AU & NZ offices temporarily or longer term

Team & clients.

In this role you will work with and learn from some of the smartest  PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You love multitasking and are driven to successfully lead and manage the day to day running of accounts. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, business and brand news in Australia, love researching and flexing your muscle in media relations and supporting on business development. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about evolving communications methods. You will love ideating and learning how to dial up your creative skills. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

• 5+ years of experience in an agency, media or inhouse communications role 
• You share our values : you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach. 
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape and social media landscape in AU. 
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr /  www.thrivepr.com.au

CVs to [email protected].

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Executive Officer to join our team and support our CEO and senior executive team.

At Cadmus, we’re doing a lot of great work rapidly to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for an Executive Support Officer who is passionate about supporting leadership to achieve topline company objectives.

Reporting to the Chief Executive Officer, our Executive Support Officer will:

• Secure meetings with potential new customers and pipeline customers by working with the Business Development team to liaise with senior stakeholders to win meetings.
• Organise travel for executive, business development, and international team members, with seamless connections and the best deals, to ensure effective sales trips and collaborative team engagements.
• Provide a first line of screening for all hiring candidates before they proceed to subsequent stages of hiring.
• Manage all human resource, payroll, accounting and reconciliation actions by engaging with staff, bookkeepers, and accountants.
• Support the team to work remotely locally and internationally, by owning the administrative actions, including office space, work spaces, and equipment.

Professional Skills

• Effective Communication: Demonstrate adeptness in both written and verbal communication. Craft persuasive emails to secure important outcomes such as meeting bookings, and employ convincing phone conversations to schedule crucial appointments.
• Information Synthesis and Prioritization: Display the ability to synthesize research findings and prioritize information effectively.
• Talent Spotting: Showcase a keen eye for talent. Evaluate candidates' values, skills, and experience to determine their suitability for specific roles within the organization.
• Detail-Oriented Acumen: Exhibit meticulous attention to detail in financial, HR and accounting matters. Ensure accuracy in numerical data, minimize costs, and adeptly identify cost-saving opportunities.
• Strategic Decision-Making: Highlight your capacity to assess multiple options and navigate through switching costs. Make informed decisions that align with organisational goals while considering potential challenges and benefits.

Professional Experiences

• Holds a bachelor's degree from a leading university
• You have 10+ years of experience in accounting, sales, operations and hiring
• Cross-Geography Logistics and Administration: Adept at organizing and streamlining logistics and administrative tasks for teams operating across diverse geographical locations. Demonstrated ability to ensure seamless operations and effective coordination despite geographical challenges.
• End-to-End Team Building: Demonstrated ability to assemble and nurture high-performing teams from recruitment stages to achieving management levels. Experience encompasses comprehensive team-building processes, including recruitment, training, and developing team members into managerial roles.
• Comprehensive Corporate Management: Proven proficiency in overseeing vital organizational functions, encompassing accounting, bookkeeping, HR, and payroll. Successfully managed and ensured the accuracy and efficiency of financial and human resources operations within the company.
• Multi-Zone Project and Personnel Management: Successful experience in orchestrating projects and managing personnel across multiple time zones. Demonstrated capability to lead teams, collaborate across diverse timeframes, and deliver exceptional results in a globally distributed work environment.

• A remote-friendly, flexible working culture; where you can work from any global location
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
• Pats from Homer, our resident (and super cute) dog!

Cadmus is a remote-friendly company, and this role is open to candidates in Melbourne or remote from anywhere in Australia.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions.

Our interview process consists of a recruiter phone screen, a hiring manager interview, a homework task and a panel interview. These will be completed in person or online (via Zoom).

While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter).

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

INTERNAL ROLE ONLY

Exciting Opportunity available as the Front of House Team Support Officer

Do you have strong attention to detail? Do you have excellent understanding of current process documentation? Then look no further – this role is for YOU!

APPLY NOW and do not miss out!

Number of positions - 2

Start Date - February 12th and January 29th, 2024

Duration - 2 months

About The Opportunity

As a Team Support Officer, this role will see you as a subject matter expert, fielding & responding to questions from the team in timely and professional manner. Reporting to FOH Team Leader and working along to identify & deliver training needs across FOH for both new & existing employees.

The role plays a critical part in our endeavor to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

• To coach and guide CSRs to deliver a high quality of customer service
• To handle escalated calls from customer and resolve the issue at first point.
• Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
• Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
• To provide constructive feedback to Team leaders and CSRs
• Process and respond to complex requests received on behalf of our clients.
• Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
• Liaise with external stakeholders to continuously lift the standard of service provided.
• To liaise via email and verbally to mutually resolve escalated issues.
• Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

• In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
• Highly proficient with CJS systems.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures.
• Well-developed investigative, problem solving and decision-making skills.
• To work as part of a team to ensure that service standards are met.
• Self-driven with proven ability to manage workload and time autonomously.
• Intermediate Microsoft Office applications knowledge

What Next?

If this sounds like a good match then please submit your Expression of Interest. Please provide a summary outlining your current role, duties and why you are interested in this opportunity. Please ensure you speak to your manager before applying to ensure this fits in with business requirements.You will be contacted Talent Acquisition Partner, to understand more about your application.

Applications close on Friday 19th January'2024.

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Upskill by being at the intersection of brand/consumer, corporate/purpose and digital/social PR learning from the best experts and clients in Australia 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands ~ opportunities to travel and be front and centre at launches 
• Collaborate with teams across Thrive’s AU/NZ network 

Your Opportunity.

As an ambitious Senior Account Executive at Thrive you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies learning the fundamentals of best practice and progressive public relations in traditional and new media.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing DoorDash, Afterpay, Slyp, LEGO and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network
• Learn professional communications skills from how to manage quality relationships with your clients, to how to problem solve and provide client counsel, how to cut through with stories in earned and owned media, how to effectively brainstorm and come up with killer ideas through to campaign analysis and reporting
• Actively build your own network - seek out and develop relationships with media and key influencers

Team & clients.

In this role you will work with some of the smartest PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations.

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

The Senior Account Executive is a dynamic individual who exudes a passion for PR and a hunger for success. Working closely with your account team, you SAE will have some experience and exposure to the key sectors in which Thrive operates, along with a good understanding of the local market. You will participate in, and have some responsibility with regards to representing Thrive at industry events and other functions.

• Minimum of 4+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists.

We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

At AP+, we rely on a meticulous financial system to drive our business forward. The Accounts Payable department keeps that system running smoothly by managing cash flow and paying vendors and suppliers. We are searching for a skilled financial specialist to join our AP team to help process, track, and record payments in an accurate, efficient, and timely manner.

This role calls for someone with a keen eye for detail, willing to work independently and with a passion for financial excellence.

You will be responsible for:

• The end to end Accounts payable process
• Coding and matching invoices to Purchase Orders
• Credit card and bank reconciliations
• Supplier & internal query resolution
• Assist with month-end procedures
• Monitoring Finance mailbox

In order for you to be successful in the role, you’ll have:

• 2+ years of proven experience in an Accounts Payable position
• Experience with credit card and bank reconciliations
• Excellent attention to detail and accuracy
• Effective communication and interpersonal abilities
• Previous experience with NetSuite desired but not essential

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.