As Sofitel's Guest Experience Agent you will answer calls for arriving guests and in-house guests using efficient and professional communication, providing superior customer service and guest engagement through friendly and professional interactions that exceed the guests’ expectations. An essential part of this role will be to follow the Sofitel Brand Standards in every interaction with guests, maintaining total customer satisfaction and creating cousu main moments.

What you'll be doing:

• Be a customer journey expert and facilitator
• Answer calls within 3 rings using specified greeting for the hotel following Sofitel brand standard guidelines
• Positively respond to all calls and assist with guest’s enquiries, directing to the appropriate department
• Promote and upsell in all guest interactions following brand guidelines
• Accurately document guest messages and internal communication
• Complete general day to day duties of the communications team.

Our Company

NEP is Australia’s leading provider of outsourced television production services.

We are always looking for great people to join our team; people with a passion for people and teamwork helping us deliver exceptional results for our clients.


NEP Australia is currently looking for an Audio & Communications Engineer (Comms Technician) with exceptional drive and work ethics, excellent interpersonal skills, and brilliant technical minds to join our Australian Teams, Field & HUB.

The principal purpose of this position is to efficiently set up, operational testing of the in-field audio/communications facilities of any field or studio project you are assigned to.

Key Responsibilities but not limited to:

· To ensure all audio communication facilities in and around the OB compound are functioning and patched to be operationally ready by the scheduled hand-over time.

· To liaise with the project’s Audio Director and Technical Manager to ensure you are fully briefed on the size, scope, production schedule of the in-field audio and communications facilities required.

· Ensure the environment of the audio and communications facilities is neat and tidy and professionally presented and does not pose any danger to the public or co-workers.

Required skills and attributes:

· Both Riedel and RTS communications systems are used across our fleet of trucks and HUBs, and a solid and fundamental knowledge of these (or similar) Communications systems is a necessary requirement to apply for this role.

· Basic knowledge of audio consoles, with particular focus on LAWO and Calrec.

· A good level of Operational experience is a definite requirement, and ideally the candidate should have a good level of understanding of these devices at an Engineering level too.

· We do a lot of sport, so weekend and evening work are a predominant part of the role.

· Minimum 3 years of television broadcasting experience is preferred.

Benefits of working at NEP

Salary continuance insurance
NEP Days – additional 5 days of leave per year (conditions apply)
NEP Travel benefits & discounts including Qantas Club Membership
Discounts through NEP Reward
Employee Assistance Program
On site parking at our Eveleigh & Homebush office (depending on availability)
If you feel you have the right match of skills for this position and are available to work weekends and around Australia, submit your application here!


This is a full-time role and is a unique opportunity for the right person. So if you want to be part of a global company working in a live broadcast environment Apply here!


Sponsorship to work in Australia will be considered for this role.


Only shortlisted candidates will be contacted.


About Our Process

At NEP, we are committed to employing individuals who align with Our Values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, right to work checks, and reference checks.

For over 30 years, NEP has been the leading worldwide technical production partner for content producers of live sports, entertainment, and corporate events. Our innovative, end-to-end solutions include centralized and remote production, specialty capture, wireless video and audio, virtual and live studio production, AV and lighting services, host broadcast support, post-production, connectivity and transmission, premium playout, software-based products, and integrated managed services. With operations in 25 countries and 4,000+ employees, we have supported productions in 88 countries on all seven continents.

Anywhere, anytime, on any platform—we help our clients make, manage, and show the world their content.

We encourage Passion to Grow and improve Help to lead the social media and digital community management experience, ensuring impactful engagement Drive a powerful employee advocacy strategy Provide expert guidance on channel effectiveness and foster a dynamic online presence ABOUT THE ROLE You will be at the forefront of driving and executing our content and engagement strategy across various digital platforms. Collaborate closely with our Head of Social & Digital Communities to implement a powerful thought leadership and employee advocacy strategy. Key responsibilities include: Content Strategy: Drive and deliver our content engagement strategy for CA ANZ’s social media and digital communities. Partnerships: Build strategic partnerships with content producers, internal teams and stakeholders. Community Leadership: Lead an exceptional community management experience across digital touchpoints. Amplification Expert: Provide advice on channel effectiveness for different content types and audiences ABOUT YOU Your previous experience in a social media and/or community management role will provide a strong foundation for your success.  You will also bring Experience localising content for global organisations Strong understanding of social channels and best practices Positive stakeholder collaboration and management skills An innovative mindset; drive new and interesting ways to tell our story Proven track record: Demonstrated success in managing and optimising paid social campaigns. ABOUT US Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 136,000 financial professionals, supporting them to build value and make a difference to the businesses, organisations, and communities in which they work and live. Around the world, Chartered Accountants are known for their integrity, financial skills, adaptability,…

Click here to view more detail / apply for Manager, Social Media and Digital Communities

Mahlab is a multi-award-winning agency, renowned for its marketing, publishing and communications services, and globally famous for delivering #workthatworks.

We work with brands on a local, regional and global basis from our four locations in Sydney, Melbourne, Auckland and Singapore, with clients including Salesforce, ABB, Figma, Zoom, and LinkedIn.

We are now looking for an experienced Accountant to support our Finance Manager and the day to day accounting function within the agency. This is a full time role, located in our head office in Balmain, Sydney. The salary on offer is $70k + Super.

The day to day duties will include, but not be limited to:

? Managing the day-to-day financial transactions including Accounts Receivables and Accounts Payables
? Payroll processing including superannuation lodgements
? Assisting with preparation of P&L and balance sheet.
? Reconciling accounts, investigating discrepancies, and resolving any issues that arise.
? Assisting with budgeting and forecasting processes to support informed decision-making.
? Ensuring compliance with ATO and State based regulations including payroll tax
? Supporting Finance Manager with month end process including month end journals, WIP Revenue Recognition & balance sheet reconciliations
? Continuous process improvement and streamlining processes
? Collaborating with internal teams to gather financial data and provide insights as needed.

The ideal candidate:

? Has a bachelor's degree in accounting
? Is working towards CA / CPA
? Demonstrated expertise in accounting and familiar with month end process (2- 3 years)
? Preferred experience in medium size businesses, showcasing an understanding of business operations.
? Willingness to be hands on with various tasks such as payroll, accounts payable, and accounts receivable.
? Ability to adapt to the evolving needs of the role, as the company grows.
? Able to convey complex financial information clearly.
? Possess strong analytical skills to interpret financial data and provide insights.
? Ability to work collaboratively within a team environment.
? Proactive and able to take initiative, especially in a dynamic business environment.

Why it's pretty good here:

? Mahlab is a certified B corporation.
? We have bespoke learning and development programs.
? We are smack-bang in the middle of Balmain’s main strip.
? Wellness Employee Assistance Program.
? On-tap coffee machine (called Bruce FYI).
? Mahlab Munchies Bar for snack time.
? Annual flu vaccinations.
? Close to public transport links.
? Discounts through our Employment Hero HR platform.
? Dog-friendly office.

Only applications with a cover letter will be considered.
Please no recruitment agencies.
Check us out
Website www.mahlab.co
Instagram @mahlabagency
TikTok @mahlabmedia

As a B Corp, we’re part of a global community of businesses that meet high standards of social and environmental impact.

Mahlab is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to age, gender, gender identity, colour, race, religion, national origin, disability, or any other protected status recognised under applicable law.

Brisbane Times is seeking a social media producer/journalist to join the newsroom in Brisbane. 

We are looking for someone with a sharp eye for detail and fresh ideas about digital storytelling to help coordinate and distribute Brisbane Times content through current and emerging social media channels. 

The successful candidate will report to the Brisbane Times digital editor and the Nine metro mastheads’ growth content editor, and will work with another social media producer with the aim of better distributing our content, reaching new audiences and acquiring new subscribers. 

Please note, this is a 12 month fixed-term position and will include a Sunday - Thursday roster.

Day to day you will:

• Work alongside the Brisbane Times’ Digital Editor to execute social media strategy
• Write, create and publish social posts and stories
• Work to ensure the tone and balance of content is appropriate and targeted
• Help manage our fast-growing suite of social media accounts
• Help generate ideas for content geared toward distribution across social media platforms and assist in production
• Track and meet follower and engagement goals for social platforms 
• Use analytics to make informed strategic decisions
• Become an expert on the competitive landscape
• Identify emerging growth tactics and trends

?? Exciting Opportunity in the Growing World of Wagering Technology ??
We are a dynamic and rapidly expanding data and technology wagering solutions provider, operating globally and making waves in the industry. Our cutting-edge gambling software, driven by AI, is transforming traditional bookmakers into powerful online platforms. If you are a creative and strategic Social Media Manager with a passion for the wagering sector, we want you to join our team.
?? About Us:

Who We Are: A b2b platform akin to a "Shopify for bookmakers," bringing offline bookmakers online.
Current State: Profitable and thriving, with 12 brands live and more in the pipeline.
Team: 80 passionate individuals working across Australia in a remote-first environment.
Leadership: Reporting to CMO, based in Melbourne, with a high-performing and collaborative culture.

?????? Why Stealth Mode?

To protect our innovative approach and talented team from industry disruptions.

?? The Opportunity:

Role: Social Media Manager
Background: Wagering experience and a hands-on approach are non-negotiable.
Duration: Full-time, with flexibility for 0.8 or 0.9 FTE pro rata.
Location: Open to hybrid or Fully remote.

?? Your Impact:

Strategy: Develop and implement social media strategies to enhance brand awareness and customer loyalty.
Content Creation: Craft engaging content, including posts, videos, and graphics.
Paid Advertising: Manage end-to-end paid advertising on social media platforms for maximum reach and ROI.
Partnerships: Leverage existing relationships with social media partners, particularly Meta (Facebook).
Analytics: Monitor social media trends, track performance metrics, and provide regular reporting.

?? Non-negotiables:

Hands-on experience in the wagering sector.
Familiarity with Meta, Google Analytics, Google Suite, CRM, and Canva.
Atleast 3 years direct social media experience

?? What We Offer:

Competitive remuneration.
Full-time role with flexibility.
Potential for Fully remote working available.
5 weeks of annual leave.
Employee Stock Ownership Plan (ESOP) available.

If you're ready to contribute to the success of a scaling startup and have a strong background in wagering, we invite you to be part of our high-performing and collaborative team. Apply now and be a key player in our journey to revolutionize the wagering industry!


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Who we are:We are a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our purpose is to make public spaces better! As an ASX listed company with 800 team members, we create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain, and inspire. Our network is unparalleled, with a diverse portfolio of 37,000 classic and digital signs across roadside, retail, airport and place-based media offering in CBD office towers and universities.Join Us:Join an organisation united by drive, creativity, innovation, and community. We show up and we are all here to be bold, to be brave and to push the boundaries in Out Of Home advertising. United by our commitment to imagination, you will have the opportunity to collaborate with diverse, talented, and dedicated colleagues across Australia and New Zealand who are all passionate about raising the bar each and every day. Realise your potential and make an impact with us. The role:An exciting opportunity has arisen to join our newly created digital sales team focused on programmatic growth, based in North Sydney! As Sales Manager, you will work closely with the Head of Digital sales to help grow our programmatic footprint, and service an array of Agency and Direct Clients across NSW. Within your remit, you’ll sell the media asset offerings across all digital inventory. Duties:Develop strong, trusted relationships with clients and their teamsDevelop strong trusted relationships with our SSP and DSP partnersEducate new and existing clients and work to embed our offering into their programmatic ways of workingDrive market activity via a consistent and effective engagement planCollaborate with internal stakeholders and teams to effectively position our products and solutions in marketHelp grow oOh’s programmatic revenue via strategic methods of engagementParticipate in external events and social engagements to build relationships with clients and boost our branding effortsThe Experience:You’ll have prior programmatic experience, within a DSP, SSP, publisher or media agency environment. OOH background preferred but not essential! To set you up for success you’ll also possess the following skills and attributes:Be excited by the prospects of building oOh!’s programmatic capabilities with proven success in managing and expanding key accounts – a natural hunter at heart!Be able to influence stakeholders through thought-leadership and a consultative approach Understand how to use data, metrics and external market insights to drive and influence decisions.An innate storyteller with excellent presentation style and ability to present engaging insights and solutionsHave exemplary communication, collaboration and critical thinking skills Our Benefits:You flex – We are all different and we recognise that. You can flex how and when you need and work in a flexible capacity, in an environment where you can bring your best selfBest You - We strongly encourage our people to be their best selves…

Click here to view more detail / apply for Sales Manager (Programmatic OOH) – Media Agency Sales NSW

Who we are:We are a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our purpose is to make public spaces better! As an ASX listed company with 800 team members, we create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain, and inspire. Our network is unparalleled, with a diverse portfolio of 37,000 classic and digital signs across roadside, retail, airport and place-based media offering in CBD office towers and universities.Join Us:Join an organisation united by drive, creativity, innovation, and community. We show up and we are all here to be bold, to be brave and to push the boundaries in Out Of Home advertising. United by our commitment to imagination, you will have the opportunity to collaborate with diverse, talented, and dedicated colleagues across Australia and New Zealand who are all passionate about raising the bar each and every day. Realise your potential and make an impact with us. The Role:  Are you looking for your next challenge and step in your career? Want to join a fun, innovative and passionate team of Engineers, and be supported by a highly experienced and nurturing Team Lead? We have an exciting opportunity for a mid level Engineer to join our team based in either in our North Sydney or South Melbourne office locations!As a predominantly Back End Developer (70% back end), you will be responsible for end-to-end software development in an Agile environment, requirement validation and documentation, technical estimations, managing and maintaining API services and microservices architecture. The role involves working on a variety of brownfield and greenfield services.This busy and rewarding role will see you working on our proprietary media/advertising trading platform (built on NodeJS, ReactJS, PostgreSQL, AWS) which manages advertising campaigns for 37,000 assets across ANZ and has thousands of services running and scheduling at any one time!The ideal candidate will be an enthusiastic collaborator, eager to work closely with the Business Analyst (BA) and Quality Assurance (QA) team members to assess requirements, translate them into technical specifications, and participate in the testing process to ensure that project deliverables meet our high-quality standards.Additionally, you’ll identify and implement improvements to our systems through refactoring of existing sites and transferring to microservices. Join us on our quest to create world-class digital experiences in an Agile environment!About you:If you’re the type of developer that enjoys bouncing ideas off like-minded developers, have a curious mindset, enjoy rolling up your sleeves and getting the job done then this is an excellent opportunity for you! At oOh! you’ll contribute to a long-term Tech vision, celebrate team wins (and learn from team misses) all while building systems of scale towards event-driven and microservices architecture.You’ll thrive in this role bringing the following skills and experience:5 years’…

Click here to view more detail / apply for Software Developer - Media Industry

Hello and Kia Ora!

Start your game …

At Entain, as a Digital Media Specialist, your role involves orchestrating the company's digital video strategy across various platforms, aiming to enhance customer experiences and boost brand affinity and awareness.

Your contribution to the dynamic digital and broader marketing team is critical. You will be fundamental not only in enhancing brand awareness and fostering affinity but also in leading the charge to expand the business's market share.

Where and how you can work
This role is located in Brisbane, Australia, where our headquarters are also situated. We have offices in Darwin, Sydney, Melbourne, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Implement and oversee the setup and configuration of campaigns, ensuring seamless execution and adherence to specified parameters and goals.

• Coordinate and lead regular meetings with media partners to discuss strategies, and updates, and ensure alignment on campaign objectives.
• Responsible for organizing and trafficking video assets weekly using CM360, ensuring proper management and distribution in line with campaign requirements.
• Monitor and manage monthly budgets while overseeing financial aspects to ensure campaigns remain within allocated financial limits.
• Work with brand teams to determine media weightings, prioritize assets, and ensure effective asset management aligned with overall brand objectives and strategies.

You're a match if you have….

• Comprehensive understanding of the digital media landscape, focusing on pivotal channels like BVOD, YouTube, and Programmatic video.
• Proficiency in Google platforms including DV360 and CM360.
• Ability to interpret data, measure campaign performance, and make data-driven decisions to optimize marketing strategies.
• Experience in managing marketing campaigns from conception to execution, including budgeting, scheduling, and analysing results.
• Possesses strong analytical skills and is comfortable making decisions based on data analysis.

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.