At DigiRen we passionately believe that cloud is the best place to get work done. Founded by industry experts, DigiRen is a specialised consultancy focused on helping large commercial and public sector organisations build and scale new capabilities and ways of working to fully realise the benefit of public cloud computing.

Through decades of combined experience, we know that success in cloud computing is less about the technology, and more about understanding and managing an organisations adoption of new tools, processes and ways of working. It is essential that Cloud is not established as a technological island within an organisation, but integrated and seen as a catalyst to evolve a range of functions within Group IT.

We are vendor agnostic, possess a deep understanding of hyperscale cloud technologies, but anchor our engagements on the orchestration of change and the delivery of strategic outcomes. We are trusted advisors to our customers, helping them build new organisational capabilities, become self-sufficient, and take control of their cloud journey.

DigiRen operates a flat, highly collaborative and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning. The DigiRen team works remotely and offers flexible work models to support an effective work/life balance. We support professional development and have a deep commitment to the health and wellbeing of our team supported by world-class wellness programs and initiatives.

The Role

At DigiRen, a Senior Cloud Consultant is an experienced Cloud Operations leader with experience in designing and implementing enterprise-level cloud operating models. In this role, you will work for or on behalf of customers to help them understand, plan and implement best practices around productising, managing and operating scalable Cloud platforms. You have extensive experience in service management, technology operating models, and the new processes, technologies and skills required to build effective and scalable cloud operating models.

A Senior Cloud Consultant will have had first-hand experience building Cloud Centres of Excellence / Cloud Business Office / Cloud Platform Engineering teams, and understand that building these new cloud capabilities are essential for organisations to scale their use of cloud and achieve their strategic outcomes. You will help our customers understand and implement change, and build new cloud capabilities that enable them to scale and control their cloud journey. You will join an inclusive and welcoming team of Cloud leaders who are among the best in the business.

We are looking for:

• Experienced in Cloud Operations, and possess the skills to lead, advise and coach customer teams to operationalise their Cloud platforms to support adoption at scale. You will engage with the Customer’s operational teams to integrate the Cloud platform into its broader ITSM framework.
• A passionate advocate of using Cloud technologies to change the way people work to unlock value, looking to further their Cloud experience on the largest and most prestigious Cloud Programs projects.

• Independent operator who thrives in a highly flexible work environment and who manages themselves to the highest standards.

Position Responsibilities

As a Senior Cloud Consultant at DigiRen, you will:

• Support the design and implementation of cloud operating models for large commercial and public sector organisations; integrating into Cloud Transformation programs.
• Be able to define the set of services and operational requirements to support the various customer use case for Cloud and build a roadmap of operational capability, including compliance, integration and workflow automation, to support such use cases.
• Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality.

• Embed yourself in a customer organisation to help them build out new cloud operating models and capabilities, coach and mentor customer resources, and support the customer to mature their cloud operating capability to become self-sufficient.

• 5+ year experience designing, building and or working in cloud operating models, particularly building service integration capabilities between multiple platforms.
• Experience in ITIL, TOGAF or similar ITSM frameworks, particularly focused on service operations or service transition.
• Experiencing providing consulting services to large enterprise (ASX200) commercial customers and or public sector equivalents.
• Experience with agile project management methodologies.
• This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed.
• AWS Cloud Practitioner, Azure Fundamentals and/or Google Cloud Foundational certifications or equivalent knowledge preferred.
• Current Australian Residency and NSW based, with the ability to travel to client locations within Australia if required.
• Baseline or NV1 clearance would be advantageous.

DigiRen is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We provide highly competitive remuneration and a range of additional benefits.

At DigiRen we passionately believe that cloud is the best place to get work done. Founded by industry experts, DigiRen is a specialised consultancy focused on helping large commercial and public sector organisations build and scale new capabilities and ways of working to fully realise the benefit of public cloud computing.

Through decades of combined experience, we know that success in cloud computing is less about the technology, and more about understanding and managing an organisations adoption of new tools, processes and ways of working. It is essential that Cloud is not established as a technological island within an organisation, but integrated and seen as a catalyst to evolve a range of functions within Group IT.

We are vendor agnostic, possess a deep understanding of hyperscale cloud technologies, but anchor our engagements on the orchestration of change and the delivery of strategic outcomes. We are trusted advisors to our customers, helping them build new organisational capabilities, become self-sufficient, and take control of their cloud journey.

DigiRen operates a flat, highly collaborative and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning. The DigiRen team works remotely and offers flexible work models to support an effective work/life balance. We support professional development and have a deep commitment to the health and wellbeing of our team supported by world-class wellness programs and initiatives.

The Role

As a Cloud FinOps Specialist at DigiRen, you will join an inclusive and welcoming team of Cloud leaders who are among the best in the business. You will work with our customers to define and establish/improve their cloud financial management practices to assist them in realising the maximum business value of cloud. This may include operating & uplifting the customer’s cloud financial management function until the customer is able to staff/resource the function appropriately. We are looking for people at consultant or senior consultant level for this role and are flexible with where the role is based (either Canberra, Sydney or Melbourne).

Position Responsibilities

As Cloud FinOps Specialist at DigiRen, you will:

• Help our clients to define their strategy and operating model for cloud financial/cost management based on best practices/frameworks, namely FinOps (but also others, such as TBM)
• Implement FinOps functions/practices for clients, including but not limited to, cloud billing/invoice management, cloud cost chargeback/showback (including tagging to facilitate cost attribution), cloud forecasting/utilization tracking, and cloud cost optimisation (rightsizing, decommissioning idle/unused resources, power scheduling, reserved instances/savings plans, etc).
• Assist clients to implement or enhance cloud financial management tooling, including COTS products (e.g. Apptio Cloudability, VMware CloudHealth, CloudCheckr) and native tooling options (e.g. AWS Cost Explorer/Trusted Advisor, Azure Cost Management) to support their cloud financial management outcomes.
• Support clients in commercial negotiations with public cloud providers to improve rate optimisation (through various discount programs and incentive schemes).
• Work with various client stakeholders (cloud engineering/operations teams, cloud user groups) to embed cloud financial/cost management (FinOps) practices into their day-to-day operations, therefore helping to accelerate client outcomes (i.e. cloud cost reduction/optimisation).
• Continuously seek new value-add opportunities for customers, and convert those new opportunities to realised value. Play a lead role in earning enterprise customer references that describe industry-leading innovation and results.
• Demonstrate valuable leadership on a variety of initiatives and projects simultaneously, both internally and externally.
• Regularly coaches and mentors others on best practices, enforcing the highest standards, and providing valuable feedback on performance and career development.
• Proactively identify blockers in customers realising value from cloud and lead development of relevant solutions. Drive market momentum for DigiRen's services by sharing innovative solutions and related customer references.
• Create and apply frameworks, methods, best practices and IP that deliver prescriptive guidance to customers. Publish and present solutions in large forums, and across various media platforms.

• Experience and expertise with public cloud financial components/concepts, including but not limited to, cost & usage reports (CUR), reserved instances (RIs), savings plans, committed use discounts (CUDs), enterprise discount programs (EDPs), spot pricing, etc
• Experience with establishing and/or operating cloud cost optimisation initiatives focusing on key levers such as rightsizing, power scheduling, alternate cloud purchasing methods (RIs, savings plans, spot), decommissioning unused resources/services, etc.
• Experience with establishing cloud chargeback and/or showback for business units/projects to be accountable for their cloud usage/spend.
• Experience with interrogating cloud billing/cost & usage data to create key cost insights and reports/dashboards using Microsoft Excel or business intelligence/data visualisation tools such as Power BI, Amazon Quicksight, Splunk or Tableau.
• Strong financial/data analysis and reporting skills
• Ability to engage with a wide range of stakeholders (e.g. engineering, finance, technology and business/executive stakeholders) to achieve cloud financial/cost management outcomes.
• Experience in managing quality assurance for delivery across teams and playing a key role in earning customer trust and references.
• 5+ Years of demonstrated public cloud knowledge and experience (AWS, Azure, GCP).
• AWS Cloud Practitioner, Azure Fundamentals and/or Google Cloud Foundational certifications or equivalent knowledge preferred.
• Current Australian Residency and NSW based, with the ability to travel to client locations within Australia if required.
• Baseline or NV1 clearance would be advantageous.

DigiRen is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We provide highly competitive remuneration and a range of additional benefits.

Join a dynamic, high-achieving team at Ember Advisors, a rapidly expanding boutique consultancy at the forefront of innovation in the public sector. Ember Advisors combines consulting and advanced data analytics to drive social impact in the public sector. Our approach centres on delivering custom solutions that leverage evidence-based decision-making and advanced technologies to enable transformative outcomes. We work closely with senior leaders in Commonwealth and state government agencies, as well as non profits to help drive data-driven decisions for the public good.

As an Associate Consultant or Associate Analyst, you will be a valued team member on consulting projects for our public sector clients. Your responsibilities will include:

• Employing cutting-edge analytics techniques, such as machine learning and statistical modelling.
• Extracting and interpreting key insights, crafting compelling visualizations and outputs that resonate with our clients and stakeholders.
• Present insights and findings with clarity in client meetings, influencing decision-making and policy design.

We are looking for applicants for this graduate or early career role to start in early 2025.

Application closes at 5pm AEDT 29 March 2024.

Ember Advisors is committed to being an equal opportunity employer. We value diversity and inclusion in our workplace. We aim to create an environment where all team members are respected and encouraged to share their unique perspectives, enhancing our solutions and their impact.

• Australian citizenship required
• Qualifications in actuarial studies, data science, maths, commerce, computer science, economics and/or finance
• Previous consulting experience desirable but not essential
• Demonstrated interest in solving complex problems in the public sector
• A commitment to ethics and integrity
• Experience working with or willingness to learn data analysis techniques (Excel, Python, R, modelling, visualisation)
• Strong critical thinking and analytical skills, and a creative mindset
• Adaptability in a fast-paced work environment
• Personal accountability – a strong work ethic, attention to detail, and ability to take initiative and drive projects forward
• Team player – having an ability to work well with others, positive attitude, and growth mindset

• Competitive Remuneration: >$90,000 (including salary, bonus and superannuation), plus 4 weeks annual leave
• Flexible Work: Central CBD office locations in Sydney, Melbourne or Canberra with hybrid work model
• Professional Growth: Strong learning and development opportunities based on formal training, learning-on-the-job, and mentoring by excellent project managers, experienced senior consultants and technical leaders
• Diverse Engagements: Work on a wide range of projects across Commonwealth and state government clients and non profit organisations
• Team Dynamics: Young, high performing team, flat team structure with regular exposure to senior leaders and social events
• Career Progression: Rapid progression based on capability and performance (not tenure)

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

We are looking for an experienced Software Licensing Consultant to join our team.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney; however, we require this particular role to be Sydney based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As the Software Licensing Consultant in Sydney, you will join a national team working on behalf of, and with, our clients to achieve the best possible outcome for our clients.

This is an opportunity to excel within a successful high-performance team who are growing our footprint across enterprise licensing engagements and agreements.

This is a people facing role with expectations around building repour with the client base based on knowledge and subject matter expertise.

We are intending to trust you with our most important clients in Sydney and expecting your guidance in their success thanks to the use of the Microsoft suite as well as building new opportunities through your market connections.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• History with the Microsoft Enterprise Agreement
• Understanding with the Cloud Solution Provider program
• A good handle on the Microsoft technology and the associated licensing rules
• Solutioning at a business level.
• Solutioning at a technology level.
• An engaging personality and market connections
• A diligence and focus about getting it right for the client.
• Ability to work as part of a team and get involved early in the solutioning

Nice to have:

• Capability with licensing around associated licensing platforms
• A voice internally to share with the local sales teams and lines of business
• A desire for pairing with Datacom subject matter experts to help deliver the best possible outcome for the client.
• Time management skills and a program diligence with clients to drive on-time delivery.
• Strong team-working to establish credibility with peers in client management and software sales

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

This role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. 

This role is integral to this is quality and service standards which ensure the functions are meeting TAL’s Customer and Claims requirements.

• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy 
• Adhere to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work
• Liaise closely across the TAL Claims and other relevant internal departments to provide support in project work (including system and user acceptance testing and procedural reviews) 
• Contribute towards a culture of process improvement
• Contribute to department and company projects as required
• Other ad-hoc duties as required.

As a Senior Consultant (Mechanical Engineer) within the Egis Advisory business, you will be responsible for providing consultancy, design and engineering solutions, and policy and strategy evaluation to major projects to improve efficiency and safety of operations. You will see projects through the entire lifecycle, including bid preparation, to ensure client expectations are satisfied.

You will also be responsible for:

• Acting as subject matter expert and providing technical advice to clients in relation to Mechanical Engineering, Systems Safety and Systems Engineering
• Contribute significantly to the development of Safety Cases for the client
• Support and lead a range of projects involving analytical and technical skills in one or more operating areas as directed by the Defence Lead
• Lead and manage a small team of project engineers, consultants etc
• Management of project financials to ensure project is progressing within client budget
• Identify potential opportunities consistent with the broader Egis strategy to contribute to business development activities within the Aviation and Defence sector
• Assist and support preparation of proposals as required
• Supervise, mentor and support junior Consultants, as required

Are you ready to join our team as a Business Insurance Sales Consultant? We're looking for a passionate and engaging professional to drive our business insurance sales and provide exceptional service to our customers.

As a Business Insurance Sales Consultant, you will:

• Follow up warm leads from potential clients who have registered on our website, and in time, progress to handling inbound enquiries.
• Utilize your training and knowledge of BizCover's business insurance products to help customers find the right coverage for their specific needs.
• Maintain excellent communication skills to ensure a positive experience for everyone who engages with BizCover, whether they become a customer or not.
• Drive sales and meet key performance indicators (KPIs) to contribute to our ongoing success.
• Adhere to all legislative and quality assurance requirements to ensure compliance and customer satisfaction.

• Prior experience in sales, preferably in a phone-based environment, although not essential.
• Knowledge of commercial insurance or other insurance products would be advantageous, but not required.
• Excellent communication skills with the ability to build and maintain rapport with customers.
• A passion for customer service and a commitment to delivering top-notch experiences on every call.
• A positive attitude and willingness to learn and grow within our dynamic team.

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $55,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Company:

Marsh

Description:

We’re Recovre

Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff.

Our team values building human relationships and connections beyond rehabilitation. From injury prevention to health promotion and on to rehabilitation - we are committed to helping our clients reach exceptional health outcomes and are proud to make a difference by helping Australians to thrive every day.

Recovre’s Rehabilitation Consultants are the experts at intervention and their impeccable influencing skills empower clients to be the hero of their own story. They do what it takes to help clients to be safe, healthy, and productive at work.

Responsibilities:

• Building trust with your client, and a collaborative partnership with all stakeholders
• Identifying the hurdles to return to work following illness or injury. We collaborate to problem solve, plan and achieve safe and sustainable recovery and return to work and independence
• Working in a multi-disciplinary team and sharing your expertise with others
• Senior Rehabilitation Consultants contribute to the continuing evolution of our services through our Centres of Excellence

Day-to-day this might include:

• Conducting thorough assessments, including Vocational, Pre-Employment, Activities of Daily Living, Workplace and Ergonomic
• Case management and reporting
• Travel to clients, flexible work-from-home and office base

Diverse work to keep it interesting:

• All your skills and expertise are valued and used to solve problems for clients
• From Manual Handling Training to Outsourced Return to Work leadership, from Career Transition services to EAP and Mediation, from Physical, Social, Mental & Financial wellbeing coaching and all Vocational Rehabilitation services in between – Recovre will have the right challenge for you
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you!

What you need to have:

You have life-changing skills and are qualified as:

• Occupational Therapist
• Physiotherapist
• Exercise Physiologist
• Osteopath (post 2016)

To be a Rehabilitation Consultant, you’ll also need registration, or the ability to acquire registration (with our support!) for one of the following:

• AHPRA
• ESSA accreditation (AEP)

If you can live Recovre’s mission, you are welcome – whether 20 years of experience and looking to diversify your career, or just starting out as a new graduate and passionate about changing lives, or anywhere in between, Recovre is excited to welcome you.

Unlock Your Possibility

At Recovre, you have the have opportunity to build your career - your way. Backed by Mercer Marsh Benefits and a supportive team culture, we believe that Recovre is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• With a team of 280 Allied Health professionals across Australia, you join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• We are part of Marsh McLennan, the global leader in risk, strategy and people
• We have 28 national offices – we will support you to transfer, live and work where the adventure of your life takes you

What is in it for you?

• Work that works for you – we offer flexible full and part time work around your life
• Work the way you choose - flexible delivery, on the road, work from home and state of the art office/clinical space (Metro)
• Equity for all - male, female and non-binary colleagues are equal and at Recovre and within Marsh, we are committed to no gender pay gap
• Your success is important to us – whether you are new to Vocational Rehabilitation, or just new to Recovre, your onboarding will get you confident and creating change like an expert
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations and reimbursed use of your personal vehicle (so you can keep it roadworthy!) and use of our pool cars
• You have the chance to SHINE - If you choose to do more, you get to share in your hard work. In times when you go the extra mile, we share the additional revenue with you via SHINE - our bonus program

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter.

BizCover is a leading company in the SME business insurance market, providing an online platform that simplifies the process of comparing and buying business insurance. We are currently seeking a Customer Care Consultant to join our team and deliver exceptional customer service. As a Customer Care Consultant, you will be responsible for ensuring all customers receive a professional and positive experience when interacting with us.

Responsibilities:

• Handle customer inquiries, including calls and emails, and provide prompt and accurate responses.
• Assist customers with policy amendments, renewals, payments, and cancellations.
• Maintain customer records accurately and update account information as needed.
• Collaborate with team members to meet or exceed customer service metrics.
• Follow established processes and procedures to handle customer cases efficiently.

• Exceptional customer service skills.
• Proficiency in using CRM software.
• Strong communication and problem-solving abilities.
• Ability to handle tense situations and diffuse customer complaints.
• Time management and decision-making skills.
• Adaptability and accountability.

• Hybrid working model with flexibility to work from home and the office (if not based in Sydney, the role will be fully remote)
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Gain valuable exposure and insight into the full breadth of PR, communications and social/digital work and projects across a wide range of client portfolios.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive's first-class reputation.

Your experience, approach & impact.

• Minimum of 2+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including

• an additional annual wellness leave day
• work from any location
• Thursday 4pm Thrive O'Clock
• early Friday knock-off and more.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

As a member of our Solution Consulting team, you will have a major impact on our future success. This particular role will manage one of our largest Marquee customers within ANZ in the Metals & Mining Industry, with the support and partnership of Sales, Product Management, and the executive team. This role is suited to a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles, as well as drive an account plan and strategy across a multiyear journey.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

· Support product sales as a technical and domain expert of a client-facing sales team

· Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

· Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

· Provide feedback to product management about product enhancements that can address customer needs and provide additional value

· Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

· Stay current on competitive analysis and market differentiation

· Support marketing events including executive briefings, conferences, user groups, and trade shows

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

Company:

Marsh

Description:

We’re Mercer Marsh Benefits

Mercer Marsh Benefits (MMB) was born out of the unification of the world’s best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business. Together, we have shaped some of the world’s most loved employee benefit experiences for small companies, growing enterprises, and global firms.

Our team values building human relationships and connections beyond Workers Compensation. We provide industry-focused brokerage, consulting, and claims advocacy services, leveraging data, technology, and analytics to help reduce our clients’ total cost of people risk.

MMB’s Workers Compensation Consultants are the experts at bringing holistic solutions to risk management and claims for some of Australia’s largest national clients.

Responsibilities:

• Building trust with your clients, and a collaborative partnership with all stakeholders
• Provide solutions to Workers Compensation and Risk Management obstacles
• Improve clients’ performance with risk mitigation methods
• Working in a multi-disciplinary team and sharing your expertise with others
• Generate new and expanded business opportunities
• Lead the national Client Service team

Day-to-day this might include:

• Maintaining daily relationships with clients and their executives on projects
• Project managing client deliverables
• Bringing colour and technical knowledge to discussions in claims, premiums and policies
• Recommend suitable solutions from client analysis activities, including claims, premiums and policy structures
• Being a mentor in business development and colleague development

Diverse work to keep it interesting:

• All your skills and expertise are valued and used to solve problems for clients
• Contribute to internal processes and procedures
• Support project teams
• Debtor management and reporting
• Direct or perform research for business development opportunities
• Identify and participate in cross-selling opportunities
• Seek opportunities for self development
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you! 

What you need to have: 

• Relevant Degree (desirable)
• Solid experience in Workers Compensation Advisory or closely related role
• Thorough knowledge of Workers Compensation legislation and current market conditions
• Current Driver’s License
• Strong analytical and problem solving skills
• Experience in coaching and mentoring of clients and colleagues

Unlock Your Possibility

At MMB, you have the have opportunity to build your career - your way. Backed by Marsh and a supportive team culture, we believe that MMB is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• You join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• A formidable team that works closely together – wherever you are and whatever brand you are part of
• We are part of Marsh McLennan, the global leader in risk, strategy and people
• You’ll enjoy exposure to Australia’s largest national clients

What is in it for you?

• Equity for all - male, female and non-binary colleagues are equal and at MMB and within Marsh, we are committed to no gender pay gap
• Your success is important to us – your onboarding will get you confident and creating business change like an expert
• The best training from the leading global insurance broker and risk advisor
• Hybrid working environment and a team that will jump in and cover for you at a moment’s notice
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter.

Company:

Marsh

Description:

We’re Recovre

Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff.

Our team values building human relationships and connections beyond rehabilitation. From injury prevention to health promotion and on to rehabilitation - we are committed to helping our clients reach exceptional health outcomes and are proud to make a difference by helping Australians to thrive every day.

Recovre’s Rehabilitation Consultants are the experts at intervention and their impeccable influencing skills empower clients to be the hero of their own story. They do what it takes to help clients to be safe, healthy, and productive at work.

Responsibilities:

• Building trust with your client, and a collaborative partnership with all stakeholders
• Identifying the hurdles to return to work following illness or injury. We collaborate to problem solve, plan and achieve safe and sustainable recovery and return to work and independence
• Working in a multi-disciplinary team and sharing your expertise with others
• Senior Rehabilitation Consultants contribute to the continuing evolution of our services through our Centres of Excellence

Day-to-day this might include:

• Conducting thorough assessments, including Vocational, Pre-Employment, Activities of Daily Living, Workplace and Ergonomic
• Case management and reporting
• Travel to clients, flexible work-from-home and office base

Diverse work to keep it interesting:

• All your skills and expertise are valued and used to solve problems for clients
• From Manual Handling Training to Outsourced Return to Work leadership, from Career Transition services to EAP and Mediation, from Physical, Social, Mental & Financial wellbeing coaching and all Vocational Rehabilitation services in between – Recovre will have the right challenge for you
• Through being part of Marsh McLennan we bring the best of global practice in people risk management to the Australian market – through you!

What you need to have:

You have life-changing skills and are qualified as:

• Occupational Therapist
• Physiotherapist
• Exercise Physiologist
• Osteopath (post 2016)

To be a Rehabilitation Consultant, you’ll also need registration, or the ability to acquire registration (with our support!) for one of the following:

• AHPRA
• ESSA accreditation (AEP)

If you can live Recovre’s mission, you are welcome – whether 20 years of experience and looking to diversify your career, or just starting out as a new graduate and passionate about changing lives, or anywhere in between, Recovre is excited to welcome you.

Unlock Your Possibility

At Recovre, you have the have opportunity to build your career - your way. Backed by Mercer Marsh Benefits and a supportive team culture, we believe that Recovre is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• With a team of 280 Allied Health professionals across Australia, you join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• We are part of Marsh McLennan, the global leader in risk, strategy and people
• We have 28 national offices – we will support you to transfer, live and work where the adventure of your life takes you

What is in it for you?

• Work that works for you – we offer flexible full and part time work around your life
• Work the way you choose - flexible delivery, on the road, work from home and state of the art office/clinical space (Metro)
• Equity for all - male, female and non-binary colleagues are equal and at Recovre and within Marsh, we are committed to no gender pay gap
• Your success is important to us – whether you are new to Vocational Rehabilitation, or just new to Recovre, your onboarding will get you confident and creating change like an expert
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations and reimbursed use of your personal vehicle (so you can keep it roadworthy!) and use of our pool cars
• You have the chance to SHINE - If you choose to do more, you get to share in your hard work. In times when you go the extra mile, we share the additional revenue with you via SHINE - our bonus program

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter.

Job Description Our Tax Advisory team supports clients to look ahead to see how their business decisions can be affected by tax legislation and plan for their continued business success and growth. We work with a range of clients across a range of sectors including private and listed businesses, high net wealth, family groups, start- ups, early-stage high growth businesses, and Australian subsidiaries of multinational businesses. Your OpportunityYou advise clients on complex tax matters, including domestic and international structuring, cross-border transactions, assist with taxation authority reviews/ audits/disputes,Provide tax advice on asset acquisition and assets divestment (including due diligence), financing arrangements, IPO structuring, readiness and prospectus.Play a key role across the full scope of client engagements including regular client contact - attending client presentations and meetings with Senior Leaders.  How are you extraordinary? You are passionate about the importance of fantastic communication to share ideas, inspire and create change. You are able to digest, distil and communicate complex concepts in both written and verbal forms. You are able to oversee high-quality client-ready deliverables and present to the senior leadership team for review. Your Experience At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:Experience in tax advisory in either Big 4 or mid-tier professional services firm.Excellent tax technical capabilities.Experience at Manager level.Qualifications We are looking for applicants that have Tertiary qualifications in Commerce/Accounting/Finance or similar.Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below. 

Job Summary Sydney Permanent JN -012024-1953611 Jan 09, 2024 Competitive Job Description Senior Recruitment Consultant needed to nurture relationships with existing & new clients, and sourcing candidates to make successful placements We have an exciting opportunity for a proactive and driven recruitment consultant to join our dynamic MMK permanent recruitment team. We are a global company with offices in Ireland, London, Asia and around the world. We work with some of the most impressive companies and private individuals globally. We pride ourselves in providing exceptional service to our clients and candidates. This is a collaborative and sociable environment that will suit someone who enjoys being part of a successful, performance driven team whilst taking ownership of their workload. We offer a supportive culture, hybrid working, generous uncapped commission and great benefits. The Role: The role is based in our growing Finance & Accounting team that will involve nurturing relationships with existing & new clients, and sourcing candidates to make successful placements. Key responsibilities include: Building on and expanding existing client relationships and developing new business Managing the recruitment processes including scheduling interviews, taking feedback and negotiating offers Achieving high fill rates on roles and targets The Candidate: You will have prior experience in recruitment (financial recruitment preferred but not essential). Other important attributes include the following: Team player - able to build strong relationships internally and work well within a team Commercial awareness and strong business sense Excellent communication skills Strong multi-tasking and organisational skills Benefits: Industry leading commission 25 days annual leave, plus office closed between Christmas and New Year Hybrid working and flexible working hours Platinum high end restaurant lunches Team and office wide social events Legacy-in-service initiatives, training, and development Team lunches, incentives, and overseas trips dependent on performance Apply now if you would like to discuss further We also have opportunities across other permanent desks such as our Strategy Team and Legal, Risk & Compliance Curious but not sure? Give Maria Konstantinou a call on 04111157525 for a confidential chat

Job Summary Sydney Permanent JN -012024-1954254 Jan 18, 2024 $100k - $120k Job Description Exciting opportunity for a motivated, high-performing strategy professional to join the strategy function at one of Australia's leading bank's Salary up to $120k + Super + bonus Full-time permanent Sydney CBD Hybrid arrangement: a mix of work from the office and work from home About the Role We are assisting our client in finding an exceptional, internally focused Strategy Consultant to develop growth strategies, work at the forefront of technology across a broad range of topics. The candidate will need end to end thinking and the abiity to facilitiate decision making and provide the analytical support for the program of work. They will work cross functionally to drive key projects and provide specialist strategic and advice to key stakeholders in all stages of project initiatives. The role requires them to help lead engagements across a range of complex and diverse business matters to include strategic planning reviews, growth initiatives, competitive analysis and market initiatives. Key requirements Extensive growth strategy consulting experience from an external or internal consulting environment, preferably from a tier 1 or tier 2 consultancy or inhouse strategy team Experience of a broad range strategic projects Well versed in business case development, problem solving frameworks. Exceptional relationship building skills with the ability to build credibility and influence Finely tuned analytical skills - financial analysis/modeling Strong academic background Whats in it for You: In return you can expect a tangible work/life balance married with the variety of strategic project based work. You will have dynamic, intelligent like minded peers. They offer the opportunity to move internally and you can define your own career path. They offer a strong earning capacity and they encourage a collaborative team environment. The very best training and development will be open to you. Candidates MUST hold Australian citizenship or Permanent Residency to be considered

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Fixed Term Contract The opportunity We have an exciting new opportunity for a Capability Consultant to contribute to the implementation of QBE People, Cultural and Modernisation agendas, through coordination of the AUSPAC Modernisation Leadership Development Program. In this role you will partner with participants, internal stakeholders and vendors to ensure delivery of high quality, consistent leadership capability events; support design and delivery of face-to-face events, digital classrooms and coaching interventions which impact how leaders show-up and lead their teams. Your new role As a Capability Consultant you will be involved in program and participant management for the Modernisation Leadership Development Program. You will maintain a wide network leveraging latest thinking, best practices, and developments in the future of learning and career development. You will also; Support design and delivery of leadership learning offsites, digital classrooms and group coaching Coordinate and design proactive participant communications, manage participant and program queries Support planning, coordination and hosting of leadership learning events Proactively seek understanding of and insight into participant experience, and foster environment of continuous improvement in leadership capability Partner with the HR key stakeholders (AUSPAC and Group) to ensure broad understanding and engagement in Leadership, Capability programs Collaborate with the wider HR team, and networks to ensure successful rollout of leadership development events Act as an advocate and ambassador for People, building awareness, advocacy, culture and employer brand About you To be successful in this role you will ideally come from a Learning and/or Capability background, with well developed program and event management skills and the ability to manage multiple priorities at pace and to a high quality. You will also; Be proactive and demonstrate the ability to plan effectively and deliver to deadlines Possess strong written & verbal communications driving engagement and change Have a pragmatic and outcome focused approach delivering/coordinating learning and leadership programs Demonstrated experience of supporting participant experience in learning, or leadership events Possess knowledge of best practice leadership capability and learning intervention approaches that impact culture Ability to leverage strong networks for the latest thinking, best practices, and developments in future focused learning and career development practices About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Do you want to be part of something big?

We are on the search for 4 x Claims Specialists to start on 18 March 2024.

Honey launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. Together with our strategic partners, we want to make it easy for more Australians to protect their most important assets – their homes.

This isn’t your average customer service role. We’re looking for individuals with a self-starter mentality who want to be part of building the Honey brand. You bring the passion, we’ll bring all the training and support you need to get started.

*Please note, this is a Sydney based role. Only candidates currently located in Sydney will be considered*

What we're offering:

This a fantastic opportunity for individuals looking for a new career as part and to be part of an organisation changing the insurance industry and customer experience for the better.

A day in your (potential) life as a Claims Consultant:

• Responding to new and existing home insurance claim enquiries through a variety of channels (phone, web, email, etc.). 
• Educating customers on the Honey products and services. 
• Supporting our customers through their claim process efficiently. 
• Working with claims supply chain to get customers back in their pre-loss position quickly and easily.
• Gathering feedback from customer conversations and sharing opportunities for process and system improvement with the broader Honey Product & Engineering teams.
• Responding to customer complaints as they arise, and working with colleagues to improve internal processes.

Our ideal candidates possess:

• A passion for delivering an outstanding customer experience.
• The ability to work on a rotating roster between the hours of 8am - 7pm Sydney time.
• Experience in a customer facing role (Claims and Contact Centre preferred, however not essential).
• The ability to connect with customers, ask probing questions and identify the right Honey solutions to suit their needs.
• Great written and verbal communication with a high level of confidence communicating with customers through various channels.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for most of the week, whereas others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

As a member of our  Specialist Solution Consulting team, you will have a major impact on our future success by supporting Customer & Industry Workflow Solution Sales.  You will help drive revenue for our  products, with the support and partnership of  Sales, Marketing, Product Management, and the executive team.

You are a hands-on technical sales specialist who can go wide and deep on solution discovery and positioning during a sales cycle.  As a specialist in customer experience, you will provide subject matter expertise to support the go to market activities industries such as financial services, healthcare, retail, government, and telecommunications.

What you get to do in this role: 

The Specialist Solution Consultant is a technical sales specialist with the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert in a client-facing sales team that pursues customers and prospects across multiple industry markets
• Lead discovery workshops to determine customers' challenges and deliver compelling product demonstrations to align our solution with customer needs
• Develop client and partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement, and mapping of technical solutions to business value
• Provide feedback to product management about product enhancements that can address customer needs and drive additional value
• Learn, develop, and share best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the local and extended team
• Stay current on competitive analysis, market differentiation, and industry trends
• Support marketing events including executive briefings, conferences, user groups, and trade shows

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. Mandatory Skills: Must have hands on experience in Microsoft Finance functional modules like General ledger, Fixed assets, Accounts payable, Indirect sourcing and etc. Able to troubleshoot the tickets request raised by the users. Able to fix the problem / provide a solution and support the month end closure by the business. He/She will coordinate with the offshore team and provide the update. Should have strong analytical and problem solving skill. Duties and Responsibilities: Be a single point contact for customer for providing support. Resolve tickets raised in the system related to Microsoft F&O product. Provide month end support. Work with offshore team and provide required information to them to resolve tickets raised. Provide status on the project to the client leadership and Cognizant leadership team. Capture requirements and build functional design documents, Configure the system, provide training to the business users. Support development team by providing functional inputs, testing the development etc. Salary Range: >$100,000 Next Steps: If you would like to express interest in role, please click on the APPLY button now. We thank you for taking interest in this opportunity with us. For a complete list of opportunities with Cognizant visit http://www.cognizant.com/careers Cognizant is committed to providing Equal Employment Opportunities. Successful candidate will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 25 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Post-Sales Consultant to join on an initial 12-month contract Post- Sales Consultant Your new company Join a renowned international technology company celebrated for its vibrant work culture and engaging, fast-paced environment. This exciting opportunity is for a Post-sales Consultant to contribute to the success of the team on a one-year contract with potential for extension. Your new role Act as a bridge between clients and internal teams, ensuring client satisfaction after implementation. Collaborate closely with Solution Architects, Subject Matter Experts (SME), and technical teams to address client concerns and challenges. Take ownership of post-implementation client relationships, fostering a positive client experience. Play a pivotal role in resolving any issues that may arise, demonstrating a problem-solving mindset. While not directly accountable for sales, contribute to business development by understanding client needs and collaborating with the business development team. Leverage technical background to comprehend and communicate effectively with both business and technical teams. What you'll need to succeed Proven experience in a Post-sales Consultant or similar role Strong communication and interpersonal skills to effectively engage with clients and internal teams. Ability to collaborate with Solution Architects, SMEs, and technical teams to address client requirements. Results-oriented mindset with a commitment to ensuring client satisfaction. Technical background with the capacity to understand and communicate technical aspects to diverse stakeholders. Proactive approach to problem-solving and addressing client concerns What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Camila Ruiz Recruiting experts in Technology T: 02 9048 8956 E: [email protected] #2841037

Job description What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. About the Role (Responsibilities): A Digital Business Consultant with a focus on a sector is a critical role within Cognizant Consulting. You will predominately work within a squad of cross functional consultants (for example, Digital Strategists, Digital Architects, Agile Coaches) and provide the industry and client business perspective on the challenge that we are solving for our client. Cognizant's purpose is to engineer modern businesses to improve everyday life. In the context of consulting that means you will be: Helping a client find and create new value for their customers, their business, and our society through technology. Helping a client understand what a modern business means in their context and how to manage the transition to it. Facilitating the future design, orchestrating how Cognizant and its partners deliver that outcome and helping the client get value from it. Typically, you will work on engagements that last between 8 weeks and 6 months where you will be analyzing a business, its people, their customers to define and solve complex business problems by shaping a strategy, designing a digital solution, or architecting the implementation. Sometimes you will work through all those stages in the transformation lifecycle. A Digital Business Consultant is responsible for: Participating and facilitating workshops to understand the client problem and define the scope. Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the business. Designing and managing the requirements gathering lifecycle (including elicitation, documentation & management of approval). Guiding the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects). Helping to prioritize work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimize the value to the client from their investment. Communicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions, and follow-up activities. Producing succinct presentation documents, insightful process maps or high-quality user stories. Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc.). About you (skills / experience): The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients, and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements. Your experience needs to include: A minimum of 6 years' experience as a business or technology analyst in the Insurance Industry including a role in internal or external consulting. Knowledge of how to configure, or experience in the use of technologies that manage core insurance processes, for example: Claims, Insurance Product Management, Guidewire, and Duck Creek. A solid understanding of the core value drivers of businesses in the Insurance industry. A track record of being part of teams who have delivered new value to your organization or your clients through digital transformation and where you have learned and improved how you deliver next time round. Experience in structuring workshops to land at decisions, and where you have created artefacts that help focus a group on addressing a problem. Experience with online facilitation tools (e.g., Miro, Mural) would be beneficial. Strong storytelling and presentation skills, including preparing succinct documents, prototypes, or artefacts to aid communication and managerial decisions. The following experience would be considered favourably (and we will facilitate you to extend this experience as part of your role): Application of business strategy frameworks, e.g., hypothesis-based problem solving. Application of contemporary digital methodologies, e.g., Design Thinking, Lean Start Up, Agile Delivery. Application of process improvement and project delivery methodologies: e.g., Lean Six Sigma, PRINCE2. Foundational certifications in Guidewire or Duck Creek. Salary Range: >$100,000 Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careersCognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Job Posting : Jan 23 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.