ERM is seeking an EHS&S Management Information Systems (EMIS) Digital Consultant in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad environmental management information solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will support business leaders in the successful selection, configuration, implementation and sustainment of EHS and sustainability management information systems. You will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. (Training will be provided.) The successful candidate will have effective client communication skills and a passion for sustainability and technology, with an educational background in Engineering, Environmental Science, Sustainability, Information Technology, Computer Science, Management Information Systems, or Theoretical Business. Ideally, you will have successfully completed university courses that provided exposure to and experience with Environmental software or environmental studies in order to further develop a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and best practices.

RESPONSIBILITIES:

• Evaluate EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
• Support consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Participate in system support and training documentation teams, and prepare and present training to internal consultants and client system users.
• Apply functional and technical skill to configure EMIS software; serve as subject matter expert to provide escalation point for production issues.
• Map and analyze end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Facilitate management of change issues with the adoption of new information systems. 
• Serve as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, and other EHS&S software systems.)

REQUIREMENTS:

• University degree holder in an environmental or technical field such as Environmental Sciences, Information Technology, Computer Science, Engineering, Management Information Systems, or Theoretical Business.
• Diversified information technology background and knowledge of EHS software, methodologies, domains and technology an advantage but not required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, Sphera, or other EHS&S software systems knowledge and education/professional experience a plus but not required.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

We are seeking experienced environmental impact assessment practitioners, from Principal Consultant to Technical Director level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that major projects are developed in a sustainable and environmentally responsible manner, with a focus on renewable energy projects in both onshore and offshore environments. You will be supported by a large cohort of industry leading technical specialists and environmental professionals.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects and approvals strategies on major projects, both offshore and onshore.
• Lead and manage a range of projects within scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments, including 5+ years’ experience in environmental consulting – experience in marine and offshore environments highly desirable.
• Demonstrated experience in Commonwealth and Victorian environmental legislation and their application to the delivery of complex and major projects. Broader experience in other jurisdictions highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Environmental Engineering, Environmental Science, Planning or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

Offshore wind specialists – environmental impact assessments

We are seeking environmental impact assessment practitioners experienced in offshore wind projects, from Principal Consultant to Technical Director/Partner level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that offshore wind and marine infrastructure projects are developed in a sustainable and environmentally responsible manner. You will be supported by a large cohort of industry leading technical specialists and environmental professionals, including ERM’s Australian and Global Marine and Impact Assessment Technical Communities.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects in marine environments and as an offshore wind specialist.
• Lead the design, mobilisation, fieldwork coordination and reporting for marine baseline studies, including being a key contributor to safety planning.
• Manage projects to scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments on offshore projects, including 5+ years’ experience in environmental consulting – experience in Australia and internationally highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Marine Science, Engineering or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR with a key focus on innovation, big brands and the technology sector 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Collaborate with teams across Thrive’s AU/NZ network

Your Opportunity.

As an ambitious Account Manager at Thrive you will play an important role on some of the agency’s most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency’s network of offices in AU & NZ. 

• You will work with some of the world’s biggest brands in tech, travel and tourism, automotive and more ~ Thrive has an unrivaled portfolio in Australia representing gaming giant Ubisoft, GoPro, ASUS, LEGO, Cisco and others including travel and exciting launches and conferences
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing. 
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts
• Ability to work from other AU & NZ offices temporarily or longer term

Team & clients.

In this role you will work with and learn from some of the smartest  PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You love multitasking and are driven to successfully lead and manage the day to day running of accounts. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, business and brand news in Australia, love researching and flexing your muscle in media relations and supporting on business development. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about evolving communications methods. You will love ideating and learning how to dial up your creative skills. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

• 5+ years of experience in an agency, media or inhouse communications role 
• You share our values : you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach. 
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape and social media landscape in AU. 
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr /  www.thrivepr.com.au

CVs to [email protected].

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Upskill by being at the intersection of brand/consumer, corporate/purpose and digital/social PR learning from the best experts and clients in Australia 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands ~ opportunities to travel and be front and centre at launches 
• Collaborate with teams across Thrive’s AU/NZ network 

Your Opportunity.

As an ambitious Senior Account Executive at Thrive you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies learning the fundamentals of best practice and progressive public relations in traditional and new media.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing DoorDash, Afterpay, Slyp, LEGO and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network
• Learn professional communications skills from how to manage quality relationships with your clients, to how to problem solve and provide client counsel, how to cut through with stories in earned and owned media, how to effectively brainstorm and come up with killer ideas through to campaign analysis and reporting
• Actively build your own network - seek out and develop relationships with media and key influencers

Team & clients.

In this role you will work with some of the smartest PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations.

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

The Senior Account Executive is a dynamic individual who exudes a passion for PR and a hunger for success. Working closely with your account team, you SAE will have some experience and exposure to the key sectors in which Thrive operates, along with a good understanding of the local market. You will participate in, and have some responsibility with regards to representing Thrive at industry events and other functions.

• Minimum of 4+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists.

We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Albury.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

• Receiving inbound calls and email enquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting call and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable and punctual.
• Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to rapid expansion across Australia, we are now looking to expand our customer onboarding team. This role reports into our Services Team, and supports the onboarding of our SME customers accounting and payroll to Retinue. This role plays a critical part in supporting the seamless transition of new customers to our services, and our reputation as a customer focused business.

Key Responsibilities

• Customer Relationship Management: Build and maintain strong relationships with new customers by understand their needs, challenges, and goals to proactively address their specific business needs
• Onboarding: You will conduct online and face to face onboarding meetings with new Retinue customers, gaining the relevant information to help our Accounting teams best support them on an ongoing basis

• Training: Upskill clients on Xero software, ensuring a smooth transition and successful adoption of the platform
• Advocacy: Be a strong advocate for not only our customers, but our brand within the company.
• Travel: You may be required to travel to clients’ worksites daily.

Requirements

• At least 1 year in a face-to-face, customer centric role. Ideally, dealing with SME clients
• Previous experience within customer success, account management or sales highly regarded
• Valid Australian drivers license and access to a vehicle on weekdays
• You are a people person and thrive off collaborating with customers from varied backgrounds and experiences
• You are passionate about problem solving. As a high growth start up, we are continually learning as we go! You will have a continuous improvement mindset with the ability to solve problems along the way.
• As a non-selling role, this role may suit someone who enjoys the customer aspect of face to face selling but is no longer driven by business development

Benefits

• $80k + super salary (depending on relevant experience)
• Full training provided! No experience required in the finance space, although advantageous. We will provide you with all the tools you need to succeed in this role
• Yearly overseas holiday for our top performers across the business
• Financial support with any formal studies relevant to your role
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 

We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Driven by the increasing demand for our services and a proven market need, we’ve recently expanded our Field Sales team and are now looking for talented, high calibre Sales Development Representatives to partner with and book for our high performing BDMs. This is a great opportunity for an experienced B2B or Outbound Sales person looking for unlimited earnings and high potential for career development.

Key Responsibilities

• Contacting leads generated by the marketing team, both outbound and inbound opportunities
• Calling prospects and reach key decision makers to explain our services with the intent of securing a meeting for our Business Development Managers (BDMs)
• Maintaining quality lead and client data within our CRM system
• Working closely with our field-based BDMs to ensure the best chance of a successful meeting
• Meeting and exceeding sales targets
• Ensuring a client focused, professional approach that ultimately leads to a great reputation for the business and referrals/ word of mouth

Requirements

• Proven experience in a high-volume phone or telesales role, or experience with B2B sales
• Confident in picking up the phone and calling warm leads (making 60-80 calls per day)
• Exceptional rapport building over the phone and a demonstrated resilience to be on the phone all day
• Eagerness to learn from your team, BDM and our executive group, all who will support you to perform at your best
• Ability to work in a fast-paced environment
• Strong work ethic and self-motivated, keen to develop your sales skills

Benefits

• $65,000 base + super + uncapped commission with huge earning potential! You will be discussing our innovative solution to small businesses, which is an untapped market
• Quarterly bonuses, awards, prizes and a yearly overseas holiday for our top sales performers
• Achievable commission structure (majority of the team hit bonus every quarter)
• Spacious office space in North Sydney with great amenities (coffee machine, pool table, table tennis), close to public transport, cafes, gyms and retail
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Senior Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others.
• Build, and continue to maintain quality relationships with your clients.
• Prepare and submit regular client reports and be able to actively pitch beyond product placement.
• Actively seek out and develop relationships with media and key influencers.
• Ensure your clients are seeing the results and outcomes they were looking for in a timely manner.
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations.

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

Your experience, approach & impact.

The Senior Account Executive is a dynamic individual who exudes a passion for PR and a hunger for success. Working closely with your account team, you SAE will have some experience and exposure to the key sectors in which Thrive operates, along with a good understanding of the local market. You will participate in, and have some responsibility with regards to representing Thrive at industry events and other functions.

• Minimum of 4+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 

We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Driven by the increasing demand for our services and a proven market need, we’ve recently expanded our Field Sales team and are now looking for talented, high calibre Sales Development Representatives to partner with and book for our high performing BDMs. This is a great opportunity for an experienced B2B or Outbound Sales person looking for unlimited earnings and high potential for career development.

Key Responsibilities

• Contacting leads generated by the marketing team, both outbound and inbound opportunities
• Calling prospects and reach key decision makers to explain our services with the intent of securing a meeting for our Business Development Managers (BDMs)
• Maintaining quality lead and client data within our CRM system
• Working closely with our field-based BDMs to ensure the best chance of a successful meeting
• Meeting and exceeding sales targets
• Ensuring a client focused, professional approach that ultimately leads to a great reputation for the business and referrals/ word of mouth

Requirements

• Proven experience in a high-volume phone or telesales role, or experience with B2B sales
• Confident in picking up the phone and calling warm leads (making 60-80 calls per day)
• Exceptional rapport building over the phone and a demonstrated resilience to be on the phone all day
• Eagerness to learn from your team, BDM and our executive group, all who will support you to perform at your best
• Ability to work in a fast-paced environment
• Strong work ethic and self-motivated, keen to develop your sales skills

Benefits

• $65,000 base + super + uncapped commission with huge earning potential! You will be discussing our innovative solution to small businesses, which is an untapped market
• Quarterly bonuses, awards, prizes and a yearly overseas holiday for our top sales performers
• Achievable commission structure (majority of the team hit bonus every quarter)
• Spacious office space in Perth with great amenities, close to public transport, cafes, gyms and retail
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

Come shape the future of education with us.

Why do we do what we do?

At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better.

Here’s why we need you…

With over 10 years serving the Australian education sector, Compass is well known and loved amongst K-12 schools and we need you to help drive further success.

Your primary objective is to provide exceptional customer support and training to our clients, utilising various mediums such as video calls, face-to-face classroom-based training, and webinars. By doing so, you will empower schools to enhance parent engagement, reduce administrative burden, and allocate more time towards delivering enriching learning experiences.

Responsibilities & Duties:

You will:

• Serve as the primary point of contact for new customers for training of platform to end users, as well as post-go-live support.
• Coordinate and conduct high-quality onsite product demonstrations and training sessions to both small and large audiences.
• Provide a high level of support for customers transitioning from other products.
• Collaborate with the Product team to successfully implement any configuration changes and product enhancements necessary to address priority customer issues.
• Represent the voice of the customer to provide input into the development of new products, and marketing and sales strategies.
• Encourage satisfied customers to make referrals to peer schools.
• Manage overall workflow for implementation & training.
• Strong attention to detail and ability to see tasks through to the conclusion.
• Have comprehensive knowledge and confidence across our product suite.
• Identify opportunities to sell customer schools additional modules.

What you'll bring...

We are looking for someone who has a great blend of excellent team-working and interpersonal skills. Your positivity and can-do spirit will be evident in the way you present yourself professionally.

You will also:

• Have excellent public speaking skills along with a high level of written communication.
• Display an enthusiastic, energetic & friendly attitude in all circumstances.
• Have a proven ability to become an expert in complex software packages, and be naturally driven to learn about new modules, solidify current knowledge and stay up-to-date with product updates.
• Be willing and available to travel across the state as required.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a valid Driver's Licence
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Are you an influential quant researcher who wants to make a real difference for clients and deliver actionable insights, backed by frameworks, behavioural science and marketing? Join us and make an impact.

ABOUT TRA
TRA is an insights agency based in New Zealand, Sydney, and Melbourne. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

Bringing together the best of both worlds for ambitious and strategic minds, we offer the excitement of being part of a fast-growing start-up innovating the research market, while supported by the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Sydney as a quantitative Consultant or Senior Consultant and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will use your expertise to design, manage, and report on projects that make a real difference.

Responsible for delivering projects end to end, you will work with a diverse range of clients and to deliver meaningful insights that truly make waves.

With your excellent quantitative research skills and amazing analysis skills, you'll tackle projects like a pro. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU
You hold a university degree in your area of expertise. With 2-4 years of experience in a similar role within an agency or commercial environment, you've honed your skills in qualitative research. You have fine-tuned expertise in quantitative research, marketing, psychology or social science fields. 

You have a track record of executing projects with ease, backed by solid analytical abilities. You're not afraid to think outside the box and explore new ideas, using your creativity and innovation to solve complex challenges with our clients.

As an up-and-coming leader, you excel at collaborating with your team, mentoring others, and guiding clients to success.

Goal orientated and hungry, you are excited to join a team that has big ambitions, growing quickly, and you are keen to muck in and work alongside a highly collaborative, supportive and high performing team.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Sydney team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

Our flexible working policy, TRA Flex, gives you the freedom to choose when and where you work.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Surry Hills – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

And of course, the competitive salary package underpins the experience.

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you

**Please note:
As we enter the holiday season, our office will be temporarily closed until Monday 8th January 2024. We appreciate your patience and look forward to providing you with an update on your application upon our return.
Happy holidays!

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

At Bailey Abbott, we are on a growth path and are interested in hearing from specialists who thrive on simplifying complexity, who are willing and ready to challenge the status quo and are anticipators and collaborators.

We are seeking Consultants with expertise across:

• Project Management
• Business Analysis
• Data Intelligence
• Architecture
• Change Management

Working as a Consultant you will get the opportunity to:

• Represent Bailey Abbott, sharing your skills and knowledge to help deliver projects for our clients
• Develop a comprehensive project portfolio by engaging with various clients, industries, technologies, and methodologies
• Work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom
• Execute digital transformation initiatives that create a meaningful impact for people on a daily basis
• Work with a company that actively empower, support, and encourage one another to achieve their career goals

• An industry recognised qualification in Information Technology or related discipline
• Proven track record in consulting roles or a strong aspiration to embody the essence of a genuine Consultant
• Experience working in complex IT environments
• Experience across multiple software solutions and industries
• Relevant industry certifications and accreditations
• Broad based technology experience, including cloud computing, data warehousing, applications development, relational databases, analytics, networking, security, storage, deployment, management and monitoring

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunch
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

We are hiring for a Customer Lifecycle Consultant to join our team, have a read and see if this sounds like a fit for you:

• Are you looking for your next opportunity in Digital?
• Do you want a role that will both challenge you to grow and improve?
• Would you like to have the opportunity to work flexibly and Remote-First whilst also being supported?
• Would you like to work for an Agency awarded Top 10 Best Places to Work 2022 in the AFR Media + Marketing list?

If you have answered yes, then let's start a conversation!

We are looking for an awesome individual who is passionate about building high performance Digital Strategies. We are looking for a Creative and Strategic thinker who has experience in implementing Email and SMS to nurture and grow Direct to Consumer and eCommerce businesses.

• A strong understanding of the customer lifecycle and the ability to develop, execute, monitor and optimise email marketing strategies that target the entire customer lifecycle. This includes identifying key touchpoints, creating customer personas, and mapping out customer journeys.
• Experience with marketing automation platform Klaviyo and Hubspot, and the ability to set up and execute campaigns that engage customers throughout the lifecycle.
• Manage the full copywriting, design and development process for all digital asset creation. 
• Implement UX techniques to improve the user experience and increase conversion rates across the marketing funnels.
• Adept at wireframing using Figma, and building out creative sequences and offers to engage customers.

• Prepare performance analysis reports and make recommendations to adjust and improve strategy performance. 
• Review analytics to identify areas of opportunity across the client campaigns. This includes familiarity with tools like Google Analytics, TripleWhale and CRM platforms.

The ideal candidate:

• Thrives in a fast-paced and high-pressure environment, with the ability to work effectively under pressure while managing client and team expectations and competing priorities. The ideal candidate should be able to handle stress and maintain a positive attitude while delivering high-quality work on time.
• Highly experienced in Klaviyo with building out Campaigns and Flows for both Email and SMS.
• Is confident in writing copy and thinking creatively.
• Demonstrates a strong understanding of the broader Performance Marketing landscape: Google Ads, META Ads suite, Programmatic, TikTok, Twitter, Pinterest, LinkedIn, and other ad platforms.
• Enjoys working in a collaborative, social atmosphere, and values frequent communication with team members. The ideal candidate should be comfortable with communicating via video calls, in-person meetings, and other remote communication tools.
• Has excellent communication and interpersonal skills to manage direct relationships with both internal team members and clients. This includes the ability to effectively communicate through written, verbal, and video communication tools, and provide excellent customer service to clients.
• Lives & breathe digital marketing, and wants to learn quickly and towards being a world-class Digital Marketer.
• Love working remotely, enjoying the benefits of working from home or while traveling!

This is a dynamic role with things changing on a daily and weekly basis. To be successful in this role you need to think quick, move fast, and love change.

Webprofits is a leading digital marketing consultancy with a 17-year track record of delivering measurable results for our clients. Our team comprises the best minds in strategy, marketing, and technology across Australia. We are passionate about understanding our clients' businesses and tailoring digital growth efforts that will reach and resonate with their specific audiences.

As a remote-first team, we foster a culture that promotes transparency, learning, and excellence with quarterly in person events primarily in Sydney. Our Customer Lifecycle Consultant role will be fully remote, with the added benefit of being able to work from home.

At Webprofits, we offer a dynamic and exciting work environment that encourages personal and professional growth. We provide our staff with access to the latest tools and technologies, as well as ongoing training and support to help them succeed in their roles. Join our team today and become a part of a company that is dedicated to delivering outstanding results for our clients.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know

Discover the human side of cutting edge LegalTech.

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Lidcombe.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

• Receiving inbound calls and email enquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting call and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable and punctual.
• Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli