As the Head of Payroll within our finance team, you will lead and inspire the payroll services team, driving transformation and excellence in payroll operations. Your role will be pivotal in mentoring, training, and developing your team to ensure the precise and timely calculation of employee payments within a complex and dynamic environment.

You will also be responsible for fostering robust internal and external client relationships, collaborating with stakeholders across the Nine Group to deliver exceptional payroll services and support the achievement of strategic business objectives. Your leadership will be key in navigating challenges and enhancing the overall efficiency and effectiveness of our payroll function.

Day to day you will:

• Ensure payroll operations are timely, efficient, accurate, and compliant with all legal and regulatory requirements across a large and complex environment.
• Develop and maintain payroll schedules and service levels that focus on business needs and the employee experience. 
• Ensure all correspondence and payroll data is treated in the strictest confidence.
• Ensure all reports and statistics are accurate and completed and distributed within designated deadlines.
• Manage and prioritise escalations with key internal/external stakeholders. 
• Identify opportunities for process improvements and partner with key internal stakeholders such as People and Culture, Finance and Technology to deliver transformation projects.

People leader responsibilities:

• Provide leadership, support and guidance to employees regarding payroll matters.
• Implement innovative and strategic payroll initiatives that align with team goals and improve payroll efficiency.
• Lead the Payroll Services team, fostering an environment that recognises teamwork, strengthens the team and its contribution to the business.
• Manage individual’s performance, development and growth.
• Drive staff training, including exposing the team to various EBAs, agreements, and pay cycles.
• Partner closely with the People and Culture Team to enable a positive and seamless employee experience.

Sodexo has an opportunity for an experienced Payroll Manager to join our team based out of our Melbourne Support Centre.

The Payroll Manager is responsible for the efficient and effective management of the payroll function, ensuring pay is processed on time, accurately, and in accordance with statutory regulations and Company policies and enterprise agreements for 4000+ employees across our geographically dispersed locations across Australia.

We are looking for someone with experience with Success Factors and UKG systems. You must have a strong attention to detail, excellent communication skills and the ability to build and foster strong relationships with internal and external stakeholders.

This is a permanent full time position.

Key Responsibilities:

• Payroll Processing: Manage end-to-end payroll processing for a large and growing workforce, including salary, bonuses, commissions, and deductions.
• Compliance: Ensure payroll operations comply with all relevant laws and regulations, including tax withholdings and reporting requirements.
• System Management: Oversee the payroll system, including software updates, troubleshooting, and data integrity.
• Reporting: Prepare and analyse payroll reports and metrics, providing insights and recommendations to management.
• Team Leadership: Supervise and mentor payroll staff, fostering a collaborative and productive work environment.
• Audit and Reconciliation: Conduct regular payroll audits and reconciliations to ensure accuracy and resolve discrepancies.

• Leading Industry Fund - recognised as a LinkedIn top 5 place to work
• Great opportunity to contribute in managing financial crime risks and regulatory compliance obligations
• Melbourne or Sydney Located 
• Hybrid Working - Blend of Office and  Home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

This role will contribute to managing financial crime risks and regulatory compliance obligations at Rest. It includes triaging, investigate and resolving any unusual behaviour relating to financial crime matters including Anti-Money Laundering / Counter Terrorist Financing (AML/CTF), Sanctions, Fraud, Scams, Bribery and Corruption. 

Key Accountabilities and Responsibilities

• Investigate, resolve and respond to financial crime escalations received from the fund administrator or from within Rest (i.e. Transaction Monitoring, Name Screening and Unusual Activity reports);
• Gather and record required evidence to support reasonable grounds for suspicion of a financial crime (i.e., money laundering/ terrorism financing activities or organised crime) and articulate key recommendations;
• Escalate potential regulatory reporting matters and potential breaches (as required) to the AML/CTF compliance officer;
• Manage financial crime enquiries and escalations;
• Identify, manage and deliver continuous improvement opportunities, including policies and procedures;
• Deliver key financial crime processes in line with service, quality and compliance expectations.
• Maintain a current understanding of predicate crimes, money laundering and terrorist financing typologies, including changes to legislation and regulations, industry best practice, criminal typologies and developing trends;
• Facilitate financial crime training and awareness, and
• Maintain strong stakeholder relationships both internal and external;

We are seeking a skilled and experienced Business Analyst to join our team and play a pivotal role in building the future of payments within our business. As a Business Analyst, you will work closely with cross-functional teams, including product managers, developers, and stakeholders, to design and implement cutting-edge payment solutions that meet the evolving needs of our clients. 

What you’ll do: 

• Lead discovery sessions with stakeholders to understand business requirements and translate them into detailed technical specifications. 
• Help identify risks, impacts and dependencies amongst processes and cross-functional teams. 
• Leverage your in-depth knowledge of the Australian payments landscape to analyse and document existing payment processes, identify inefficiencies, and recommend improvements to streamline operations and enhance customer experience. 
• Act as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. 
• Develop test plans, conduct testing, and validate payment solutions to ensure they meet requirements.  
• Ensure payment solutions comply with relevant regulations and standards within the Australian financial services sector.      

We are looking for a Business Analyst with expertise in Financial Crime for a project-based role. As a Business Analyst, you will be responsible for analyzing and documenting business requirements, processes, and systems related to financial crime.

• Prior experience as a Business Analyst specifically in the Financial Crime domain
• Strong understanding of financial crime regulations and compliance requirements
• Ability to work closely with stakeholders to gather and document business requirements
• Experience in conducting workshops and facilitating requirements gathering sessions
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of financial crime systems and technologies is a plus
• Relevant certifications in financial crime domains are preferred

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

• Ensure all calls are answered within a specified period
• Provide a first-class service through to resolution within agreed SLAs
• Document and maintain accurate records of support activities and troubleshooting
• Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
• Carry out activities related to user account management such as creating, changing and deleting user accounts
• Troubleshoot and resolve issues related to network and printers
• Provide remote and on-site support as required by the business