Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

About the role

As a Product Analyst at Global Payments, you'll be at the forefront of innovation, working with cutting-edge technology and collaborating closely with business stakeholders to deliver exceptional product experiences.

Working in an agile environment you will also:

• Engage with stakeholders across Global Payments, to gather business requirements and to identify opportunities for process improvement;
• Conduct in-depth analysis of product performance, user behaviour, and market trends to drive strategic decision-making.
• Collaborate cross-functionally with product managers, product owners and developers to optimise product features and user experience;
• Develop current and future state processes related to the end-to-end customer experience in partnership with business stakeholders;
• Utilise data-driven approaches to identify opportunities for product enhancement, new feature development, and growth initiatives;
• Present findings and recommendations to stakeholders at all levels, influencing product roadmap and business strategies.

About you

You are passionate about understanding customer needs and transforming data into actionable insights. You thrive in a dynamic environment where you can make a significant impact on product development. 

In addition, for having a love for technology and curious mindset you will also bring:

• Minimum of 5 years commercial experience as a Product or Business Analyst;
• Deep industry knowledge of payments, ideally across ecommerce, in-store, or recurring payments.
• Solid understanding of product lifecycle and agile development methodologies;
• Excellent communication and collaboration skills, with the ability to translate complex data into actionable insights for non-technical stakeholders;
• Qualification or experience in Information Technology or Business Information Systems;
• Experience in working on complex business processes and system changes, while bringing coherence to diverse stakeholder requirements;
• Proficiency in leading workshops.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you,  we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role. 

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

JOB DESCRIPTION:

• Working closely with the GM, Sales, Marketing & Finance team, the role provides analytical support to enhance decision making, measuring business performance in the market place, measuring impact of marketing operational plans and assist delivery on commercial planning processes and outcomes.

• Collect, analyze, and maintain sales performance reports.

• Create visualizations and dashboards to present data using Power BI and Excel to support the sales and marketing team.

• Assist in market analysis in the sales and development of products or services.

• Identify, develop and incorporate data sources to analyze and determine purchasing habits to predict and recommend future trends and behaviors for the commercial team.

• Develop smart processes and systems to provide visibility and insights into the business to drive focus on opportunities.

• Support the management of pricing, tenders and contracts.

• Work closely with sales and marketing to identify opportunities to improve margins.

• Prepare reports and presentations for senior management, providing insights and recommendations.

• Collaborate with cross-functional teams, including sales, marketing, finance and commercial excellence, to support project management, develop pricing strategies and promotional plans.

• Support the development and implementation of business plans and strategies.

• Support commercial team on new product launch/business development, market modelling & alignment of market intelligence information.

• Lead and drive consistency in analytics around market size, revenue and growth – be able to align and work closely with GM, Commercial & Finance team.

• Evaluate new business opportunities, new products and spending initiatives by modelling alternative financial scenarios (e.g. revenues, margin, cost etc.). 

• Perform ad hoc analysis and provide support for special projects, as needed.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

We are on the hunt for a skilled Payroll Officer to join our dynamic team.

This role offers the perfect blend of flexibility with the convenience of remote work, coupled with occasional in-office interactions (Sunshine Coast or Brisbane) for team events.

We are looking for a candidate who is not only willing and eager to learn but also takes initiative and demonstrates a high level of self-motivation. This full-time role will assist the Payroll Manager and will be dedicated to efficient and effective payroll processing.

Additional responsibilities may include helping with Accounts Payable and processing expense claims.

About the role

We are currently recruiting for the position of Trade Support Analyst in our Brisbane office.  This position supports the cotton trading team and supports the facilitation of pricing and execution of commodities. 

Responsibilities

• Facilitate the coordination with various departments, contract control, finance, domestic and international logistics and shipping to consolidate information for analysis
• Support the trader in daily bid-offer updates and communication to other team members 
• Support the trader in daily activity reporting and inventory of warehouse stocks
• Updating sales files by coordinating in international offices.
• Assisting in special projects such as capex planning, bulk shipments, logistical solutions etc.
• Assisting in research tasks including daily and weekly updates on the market and market changes, market analysis and trading strategy.

Attributes and Skills:

• Strong written and verbal communication skills 
• High level of organisation skills
• Good numerical skills
• Intermediate Excel skills
• Ability to work autonomously
• Adaptive to change, and ability to work under pressure
• Strong decision-making ability and attention to detail

Desired but not essential skills

• Exposure to trade commodities industry

Benefits of working at LDC:

• Work for a global, leading commodities company
• Discounted health insurance options available
• Access to salary sacrifice options with novated car leasing after probation period
• Access to Employee Assistance Programs

LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. LDC encourages diversity, supports charities and environmental initiatives. We encourage people of all backgrounds to apply. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If this role is of interest to you, please apply via the link below.

Please note only candidates who are shortlisted will be contacted.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

As an Application Support Analyst you will be responsible for Level 2 Application and Technical Support of Global Payments production applications and services. This role will have a particular focus on acquiring and scheme related transactional support activities, among other highly integrated payment support systems and processes.

As a member of the Application Support Team, the role will assist with diagnosis, remediation and resolution of production issues, liaising with internal Client Support, IT Operations and Development teams where necessary. The role will also involve engaging external schemes and technology partners to support high volume transactions systems.

Other key areas of responsibility will include:   

• Understand and support Global Payments clients, both internal and external, and their web-facing applications;
• Assist software partners, developers, and integrated clients with integration issues, technical upgrades, and service migrations;
• Support cloud-based API's, Routing, and Payment Gateway Services;
• Manage the setup and configuration of new clients during onboarding;
• Ensure the stability, accuracy, and integrity of integrated payment systems;
• Respond to, investigate, and resolve application support issues within agreed SLAs;
• Deploy enhancements, hotfixes, and patches without client impact;
• Monitor client requests and escalate when necessary;
• Provide internal user support, including reporting and resolving functional issues;
• Participate in after-hours on-call support rotation as needed.

About you

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You will also bring the following skills and experience: 

• A tertiary qualification in Information Technology or equivalent;
• Minimum of 3 years of commercial experience in general IT;
• Knowledge of DBMS technologies such as Oracle/Microsoft SQL Server;
• Experience with PL/SQL programming;
• Ability to acquire a broad understanding of integration architectures and APIs;
• Knowledge and/or experience with XML, SOAP, REST, and Web Services;
• Familiarity with the software development lifecycle and ITIL practices;
• Proficient in process analysis, problem-solving, and troubleshooting skills;
• Exposure to enterprise software solutions would be advantageous.

Desirable skills and experience include:

• Experience with cloud-based technologies such as AWS and Azure;
• Knowledge of other programming frameworks such as .NET, C#;
• Experience working in Agile/Scrum methodologies.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

​

#LI-HYBRID

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

We currently have a rare and exciting opportunity for a professional, experienced and dedicated Revenue Analyst to join our high preforming team at Minor Hotels on a 6 month contract (with the potential to move into a permanent position after 6 months). This position would suit a passionate Data Analyst who is looking to join a global hospitality leader. 

Reporting to a highly successful and supportive Director of Revenue Management, you will be responsible for implementing effective revenue management strategies, making recommendations based on analysis of data.

Key Responsibilities Include:

• Assist with and implement effective revenue management strategies
• Analysis of data in the respective revenue clusters
• Daily/Weekly/Monthly compiling of statistical data
• Monitor market conditions through competitor rate analysis
• Participate and lead daily revenue calls and ROAD meetings with key stakeholders to report on performance and align strategic objectives
•  Complete any additional responsibilities as assigned by Regional RM’s and Director of RM

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Senior Payroll Officer at Retinue, you will be joining a growing team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

You will not be responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. You will however be responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations.

Key Responsibilities

• Ensure that payroll processing is completed on time, is accurate, and with a focus on providing a hassle-free client experience.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Complete superannuation reconciliations and lodgements
• Accurately report, manage and lodge payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Complete year-end payroll activities and reconciliations.

Requirements

• Minimum two years’ experience in a similar role, managing payroll for multiple clients ideally in a senior capacity.
• Xero payroll software experience is essential; experience of using other payroll systems will be considered favourably.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Salary

$80,000-$95,000 + super (depending on experience)

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.