Are you a product-focused software engineer who lives to solve customer problems? Do you want to build solutions end-to-end as part of multifunctional and autonomous teams? If so, let us know!

Our Product Engineers are not just software developers, we generate ideas, evolve our product roadmap and promote the features we want to see. We advocate for our customers, reach outside our comfort zone, realise the potential of our software, and love the art of simple yet powerful code.

Reporting to one of our Engineering Managers, this is a full- time hybrid role, based in our Melbourne office 3 days per week.

Some of the things you'll do...

• You can shape products by discussing opportunities with colleagues and partners, ideating solutions and contributing to technology choices across projects.
• Join teams (as a leader or contributor) in the delivery of products across the whole software development lifecycle from design to delivery including QA.
• Contribute to Agile ceremonies whilst remaining agile in your approach to software product development practices and methodologies.
• Build our capability as a division by reviewing code and coding standards, mentoring PaperCutters in and outside your team and participating in recruitment interviews.

A little about you...

• You are comfortable using multiple areas of our codebase, such as Go, React, TypeScript and GCP.
• You can set the pace in projects and oversee team-building product features to satisfactory completion and take ownership of the software outcome.
• You communicate project status, work well with diverse teams and look for ways to achieve outcomes sooner.
• You mentor other PaperCutters or enable the broader PaperCut ecosystem by facilitating and driving education on important knowledge areas.

Our Hydrocarbon Solutions business, is seeking a talented and experienced Project Engineer to join our dynamic team in Pinkenba, Brisbane.

This is a site-based role where you will be responsible for managing and executing complex projects in the hydrocarbon industry, ensuring optimal solutions for our clients.

Responsibilities & Requirements

• Lead and coordinate engineering projects from conception to completion, ensuring adherence to timelines, budgets, and quality standards.
• Develop and implement project plans, including resource allocation, scheduling, and risk management.
• Collaborate with cross-functional teams to design and optimise hydrocarbon processing systems.
• Conduct technical feasibility studies and provide engineering solutions to complex problems.
• Analyse project data and prepare detailed reports for stakeholders.
• Ensure compliance with safety regulations and environmental standards.
• Manage relationships with clients, vendors, and contractors.
• Stay updated on industry trends and emerging technologies in the hydrocarbon sector.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Software Engineers are responsible for the design, development, and delivery of products and services that delight our customers, and grow the business.

You will be responsible for developing high-quality, scalable and high performing solutions that align to business and technology goals. You will be working with technology leaders and other senior engineers to ensure consistency of our practices and processes across the Publishing Technology team.

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are seeking a Senior Promotion Operations Officer to join our dynamic team within the financial industry, specifically focusing on CFDs (Contracts for Difference). The ideal candidate will be responsible for overseeing the entire lifecycle of promotional operations, ensuring smooth processes, and collaborating with various departments to deliver an optimal client experience. This role requires a keen eye for detail, strong data management skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities：

• Review promotion applications to ensure all eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Provide stakeholders with advice on promotion details and address related inquiries.
• Handle the organization and calculation of large amounts of data related to various promotions.
• Organize and report data to support the marketing team in measuring the effectiveness of campaigns.
• Update and distribute Standard Operating Procedure (SOP) documentation, ensuring all operational processes are clearly defined and kept up to date.
• Collaborate closely with the marketing, product, and other departments to ensure a seamless client experience, while also proposing operational improvements where necessary.
• Strengthen communication between promotion operations teams and other departments, ensuring customer feedback is incorporated into promotion and process improvements.

• At least 2 years of experience in an operations team within the CFD industry or other financial industries is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Bilingual proficiency in English and Chinese (Mandarin).

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangements.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 350+ team currently across 9 locations and 6 time zones.

The Role 
Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking for....so we let you do what you're best at! Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.

As a member of the Pepperstone IT team, the Senior Cloud Engineer is responsible for the design, development, and maintenance of cloud-based production systems and services.

The Senior Cloud Engineer will provide technical advice, guidance and mentorship to other engineers within the organisation. They will act as a technical expert in cloud engineering and drive the adoption of best-practices. 

This role will be responsible for developing highly scalable and efficient cloud solutions and will work closely with the Cloud Engineering Team Lead to ensure the success of the function.

As our Senior Cloud Engineer , your key responsibilities include, but may not be limited to:

• Effectively deliver on requirements, ensuring the agreed outcomes are achieved within determined timeframes
• Collaborate with cross-functional teams to design, implement and maintain cloud solutions that are resilient, scalable and secure
• Contribute to the design and management of cloud infrastructures through CI/CD pipelines and automation
• Advocate for and implement best practices for DevOps, Continuous Delivery, including automated testing (BDD, TDD), build and deployment pipelines and observability
• Develop automation strategies to monitor and adjust performant cloud solutions
• Develop and maintain data security processes to ensure networks, data stores, and applications remain secure
• Assist with technical problem solving and provide technical guidance to other engineers and team across the organisation
• Mentor junior engineers and train them on best practice, cloud technologies, software architecture and tools
• Act as a point of escalation during incidents, helping to resolve issues and risks
• Stay up to date with cloud industry trends, technologies and market changes
• Work in alignment with Pepperstone’s values

About you

• Bachelor degree in Cyber Security, Computer Science, Software Engineering, other related certification, or equivalent on-the-job experience
• Minimum 3+ years of experience in a cloud, platform or devops role
• Proven ability to manage and drive change in a team environment
• Excellent communication and interpersonal skills both written and verbal including the ability to present to both technical and non-technical stakeholders
• Extensive experience in designing and managing cloud networks,  architectures, applications, and services on AWS
• Expertise in DevOps culture and CI/CD practices
• In-depth knowledge of automation, orchestration, container and serverless technologies
• Experience in incident and issue management
• At least 1-2 years experience in a programming language (Javascript, Python, Golang)
• Understanding of site reliability engineering, observability data types (logs, metrics and tracing) and experience with related tooling
• Committed to ongoing learning and development
• Ability to live the Pepperstone values
• Nice to have
• Experience with AWS Systems Manager
• Experience with Alibaba Cloud
• Experience with Windows Server and automation

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

About Pepperstone 

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

• Develop and maintain a strategic plan for targeting key companies and projects in each design area.
• Provide technical support and specifications to key specifiers.
• Actively seek and secure high-value specification projects.
• Deliver professional presentations on Sika products and solutions to key consultants.
• Maintain a product sample kit for use in meetings.
• Promote cross-selling opportunities to specifiers.
• Provide technical solutions based on Sika product combinations.
• Collaborate with sales teams and attend regular meetings.
• Manage and update project specifications in the CRM system.
• Liaise with the sales team to support the sales process.
• Maintain a comprehensive customer database.
• Attend industry events and conferences.
• Achieve set KPIs related to presentations, project progress, and sales potential.

Nine's Data Engineering team is on a mission to modernise how we store, consume and process data to derive value from it. We're building and managing cutting-edge pipelines, applications, and infrastructure, handling hundreds of millions of daily events, and crafting rich data models that inform business decisions at every level.

Currently, we're embarking on an exciting journey to migrate our legacy data pipelines and services from AWS to GCP. This is a unique opportunity for a seasoned Data Engineer to play a pivotal role in modernising our data ecosystem, ensuring seamless data flow, and unlocking new possibilities for innovation and growth.

As a Senior Data Engineer specialising in cloud migration, you'll be:

• Analysing and assessing our existing AWS data pipelines and services, identifying areas for optimization and standardisation, and formulating a comprehensive migration plan.
• Collaborating with product and business stakeholders to create a plan for the 'future state', including data sources, sinks and transformations
• Tracing the data lineage to understand how data moves through the system.
• Identifying under-utilised assets that could be retired

Familiarity with the below areas would be beneficial:

• Designing and implementing new data pipelines and infrastructure in GCP, leveraging the platform's full potential for scalability, efficiency, and reliability.
• Adhering to Nine's data standards and industry best practices, ensuring our GCP environment is robust, secure, and primed for future growth.
• Sharing your expertise with other team members, fostering a culture of continuous improvement, and contributing to our collective knowledge and skill set.

As a result of a significant project pipeline, AECOM’s Resources + Industry business has an opportunity for a Principal Mechanical Engineer to support the successful completion of a range of major mining projects across Australia and Internationally.

Working as part of a dynamic, consulting environment, you will have the opportunity to collaborate with industry leaders and technical specialists. You will work across all project phases from studies through to detailed engineering and execution, working predominately across copper / gold resources projects.  

This is a great opportunity to be a part of an established and internationally experienced centre of excellence based in Brisbane.

Utilising your relevant experience, you will also provide technical guidance to our graduates and upcoming engineers, contributing to the growth of the next generation of engineering consultants.

This work required for the Design Engineering activities to provide on-site build support for electrical systems including fault finding and validation. In this active role, you will apply your demonstrated experience within our collaborative and vibrant team to promote sustained growth. This position provides a rare opportunity to work closely with OE customers on critical multi-year projects, allowing you to make a meaningful impact on our initiatives.

• Technical support for debugging and root cause evaluation of issued discovered on build.
•  Record anomalies in project onenote when discovered
•  Record all CAN traces and Bus queries as directed by the Systems Engineers Team.
• .Software and Configuration activities at End of Line.
• Fault finding and analysis during Proto build as directed by the team. 
• Supporting build site meetings and issue resolution workstreams.
• Support development and delivery of high quality Proto units.

We’re looking for a skilled Back End Engineer to join our team of creators who are consistently raising the bar for user experience. Working behind the scenes, the ideal candidate will have a unique blend of technical expertise, insatiable curiosity, and an analytical mindset. This person should be comfortable working independently as well as with a team in the design and development of mission-critical websites, applications, and layers of infrastructure. The back end developer will have an immediate effect on our business success as well as the success of our clients. The ideal candidate will have deep knowledge of AWS/Azure with C#/Node.js services.
 

Key Responsibilities

• System Architecture: Design and implement robust, scalable, and secure back-end architectures to support mobile applications and cloud-based platforms.

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring best practices in code quality, architecture, and development processes.

• Mobile  & Web Integration: Collaborate with web & mobile development teams to build APIs and services tailored for applications, ensuring optimal performance and user experience.

• Cloud Solutions: Leverage cloud computing platforms (e.g. AWS and Azure) to build scalable and resilient infrastructure.

• DevOps: Setup and optimise CI/CD pipelines, automate deployments, and manage infrastructure.

• Technical Problem Solving: Identify and address technical challenges, from debugging complex issues to optimising system performance.

• Stakeholder Communication: Collaborate with product managers, designers, and other stakeholders to define project requirements and deliver high-quality solutions on time.

About you:

• You probably already know 5 or more languages and frameworks, and are learning something new as we speak.

• Whilst you may not be an expert in every language, framework or database, you have a substantial breadth of experience across many.

• You possess, not only a willingness, but an excitement at learning new technologies, languages, frameworks and databases. 

• You don't need to be handheld. You know how to learn and have a demonstrable ability to learn on the job. (This is most likely how you've previously learnt new things!)

We are seeking a highly skilled Tank Reliability Engineer to join our Hydrocarbon Solutions team in Brisbane.  In this critical role, you will be responsible for delivering both online and offline tank inspections, ensuring the integrity and reliability of our hydrocarbon storage systems.

Responsibilities & Requirements

• Conduct comprehensive online and offline tank inspections to assess structural integrity and identify potential issues.
• Develop and implement risk-based inspection programs for storage tanks.
• Analyse inspection data and prepare detailed reports on tank conditions and recommended actions.
• Collaborate with cross-functional teams to develop maintenance strategies and improve tank reliability.
• Stay up-to-date with industry standards and best practices in tank inspection and reliability engineering.
• Provide technical expertise and support for tank-related projects and modifications.
• Contribute to the development and improvement of inspection procedures and methodologies.
• Participate in root cause analysis investigations for tank-related incidents.
• Ensure compliance with safety regulations and environmental standards in all inspection activities.

We’re looking for a Commercial Customer Success Engineer to drive the success of Procore’s strategic commercial customers. In this role, you’ll be the  product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful Commercial Customer Success Engineer you’ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you’ll leverage your consultative-mindset and knowledge of the construction industry and Procore’s software platforms to provide clients with important recommendations on how to maximise the value of their Procore technology, and what other products they can benefit from. You’ll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology. 

This role is based in Sydney, Australia and reports into Manager of Customer Success.

What You’ll Do:

• Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
• Drive in product demonstrations and coordinate multiple technical resources, both internal and external
• Provide the highest level of responsiveness and customer service and to your clients, through clear and effective communication
• Foster a positive team culture by supporting and mentoring your fellow Procorians
• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
• Develop a mastery of Procore’s products, professional services, and industry best practices
• Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for:

• 5+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 5+ years of Construction industry expertise preferred
• Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
• Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
• Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
• Strong systematic and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
• Experience acting as a technology evangelist 
• Able to operate in a fast-paced, diverse, innovative environment.

Stand Out Experience:

• Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) is a plus
• Previous experience as a  construction Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer preferred  

ABOUT US: 

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include the iconic trains: The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.  

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests. 

Outback Spirit Tours offers a range of unique adventure tours and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

ABOUT THE ROLE:

We are seeking a full-time Operations Administrator to join our Aviation team based in Darwin, NT. The primary responsibility of this role is to work closely with our Head of Flight Operations in supporting the overall aviation operation, with a key focus on day to day administration relating to aircraft, aircrew and guest movements.

Responsibilities include but are not limited to: 

• Greet and check in passengers, fostering a welcoming and efficient travel environment.
• Accurately keep flight schedules up to date while sharing essential flight details with team members.
• Assist in maintaining compliance with aviation regulations by organising and filing required documentation.
• Oversee meticulous record-keeping for the timely renewal of pilot licenses, instrument ratings, and medical reviews.
• Monitor flight on-time performance and promptly report any delays to relevant stakeholders for effective communication.
• Efficiently coordinate third-party aircraft charters, ensuring seamless travel arrangements for passengers.
• Respond to and manage communications with our remote Camps and Lodges as and when needed.

ABOUT YOU:

We are seeking a passionate and professional individual who is highly motivated to excel in the role of Aviation Operations Administrator. Ideal candidates will have experience in general aviation or logistics and demonstrate strong interpersonal and communication skills. You should be comfortable working both as part of a team and independently, showcasing a high level of initiative. Excellent time management skills and computer literacy are essential, as is a keen desire to understand the operational requirements of the business.

You will also have:

• Relevant experience in general aviation or logistics preferred.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team and autonomously.
• High level of initiative and problem-solving capabilities.
• Excellent time management and organisational skills.
• Proficiency in computer use and software applications.

BENEFITS INCLUDE:

• A fantastic opportunity to be part of a dynamic and expanding tourism business
• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Program
• Parental Leave benefits
• Purchased Leave options
• Employee Referral Program
• Discounts on private health insurance
• Access to an Employee Assistance Program
• Exclusive discounts on Journey Beyond merchandise

We are looking for a Splunk Monitoring Engineer, to join our Cloud, Data, and Infrastructure team!

What is this role about

The Splunk Engineer will, manage, maintain, support and enhance monitoring, automation, and the Configuration Management Database (CMDB) platforms. Whilst also creating dashboards and enhancing alerting functionalities to enable the business to meet client needs.

As a member of our Cloud Data & Infrastructure team, you’ll be responsible for:

• Designing, implementing, supporting, and maintaining monitoring and automation solutions using Splunk, BMC Helix, SCOM and other monitoring platforms.
• Managing, maintaining, supporting, and enhancing Cuscal instances of BMC’s Helix Services Platform including but not limited to the Discovery, full CMDB and AIOps components.
• Ensuring that the CMDB is continually updated, accurate, and accommodating business needs.
• Creating, maintaining, enhancing and following associated processes.
• Ensuring that others across the enterprise adhere to associated processes.
• Maintaining and enhancing monitoring and alerting standards and ensuring that Engineering and other relevant teams are aware of these and adhere to them.
• Automate monitoring and alerting of events.
• Liaising with clients and client-facing staff to ensure that monitoring and alerting requirements are met.

insightsoftware is seeking a Solutions Engineer reporting directly to the Director of Solutions Engineering. This position will handle product demonstrations, pre-sales support and partner enablement for our budget consolidation business unit. The ideal candidate will bridge the gap between our sales and post-sales teams, providing expert guidance to prospects on how our products can address their specific business challenges. You should have a consulting mindset and experience mapping customer requirements to software solutions. This is a remote based role.

Primary Responsibilities:

• Technical Expertise: Develop a deep understanding of our solutions, including features, benefits, and competitive advantages.
• Client Engagement: Collaborate with the sales team to identify client needs and tailor presentations that demonstrate how our solutions can meet those requirements.
• Product Demonstrations: Conduct compelling product demonstrations, highlighting the value and capabilities of our offerings to both technical and non-technical audiences.
• Solution Design: Work closely with prospects to design custom solutions that align with their business processes and objectives.
• Proposal Development: Assist in crafting detailed proposals and responses to RFPs, ensuring technical accuracy and alignment with prospect needs.
• Feedback Loop: Gather insights from prospect interactions to inform product development and enhance our solutions.

Career Opportunities: Infrastructure Engineer (30380)

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

Join a team of engineers that are responsible for designing, implementing, and maintaining the company's network infrastructure. You will work closely with other IT teams, vendors, and business stakeholders to ensure that the network is reliable, secure, and meets the needs of the organization.

• Maintain a large network, server, and cloud environment

• Close audit findings as identified

• Perform disaster recovery testing

• Participate in team on-call rotation

• Enhance communication channels between APAC business units and global IT teams to ensure seamless operations and support.

• Monitor ticket queues for network, server, and cloud engineering teams, and address or escalate tickets as appropriate.

• Execute changes and updates outside of London and US business hours to support global operations.

• Perform quarterly vendor reviews with key vendors serving the APAC region.

• Provide assistance to server and network teams in managing and supporting the infrastructure across the APAC region.

• Participate in routine maintenance activities and contribute to global business-as-usual (BAU) infrastructure modifications, including the implementation of infrastructure upgrades, application of patches, and adjustments in configurations.

• Lead the execution of disaster recovery testing protocols specific to the APAC region, ensuring readiness and resilience.

• Offer on-call support for addressing critical infrastructure issues that arise

• Commit to attending global team meetings weekly – where possible, outside of regular business hours, to align with different time zones, facilitating better integration and collaboration with the global server and network teams.

• Your role may require you to interact with other JHI offices, employees and third parties based in different time zones, outside of core business hours, such as the UK, USA and rest of APAC.Carry out other duties as assigned

What to expect when you join our firm

• Hybrid working and reasonable accommodations

• Paid volunteer time to step away from your desk and into the community

• Support to grow through professional development courses, tuition/qualification reimbursement and more

• All-inclusive approach to Diversity, Equity and Inclusion

• Maternal/paternal leave benefits

• Complimentary subscription to Headspace – the mindfulness app

• All employee events including networking opportunities and social activities

Must have skills

• Proven experience in infrastructure engineering, covering servers, networking, and cloud technologies.

• Ability to work independently with a broad skill set across multiple IT disciplines.

• Strong problem-solving skills and the ability to identify and address user-specific issues in the APAC region.

• Familiarity with managing Cisco UCS servers, VMs in VMware, patching ESXi hosts, extending disk space on servers, performing backups and restores, and ensuring optimal performance of the Citrix environment for APAC users.

• Basic understanding and capability to make firewall changes and manage network configurations.

• Excellent communication and collaboration skills, essential for working in a global team environment.

• Familiarity with reviewing infrastructure-related invoices, ensuring accuracy and cost-effectiveness in the APAC region.

• Experience in managing incidents and participating in an on-call rotation, demonstrating the ability to handle critical issues efficiently.

• Possess extensive knowledge in various IT domains, including but not limited to servers, networking, VMware technologies, and backup/recovery strategies.

Nice to have skills

• Experience with Cohesity for data management and backups.

• Willingness and ability to travel within the APAC region as needed for the role.

• A proactive approach to seeking out service process improvements and contributing to the design and continuous enhancement of our infrastructure.

• Skills in creating and maintaining technical documentation and training materials, which help streamline processes and knowledge sharing.

• Interest in or current engagement with learning Azure cloud management to broaden cloud infrastructure skills.

• Enhanced system monitoring and alerting capabilities, aiding in the proactive management of the infrastructure.

• A commitment to continuous learning and improvement, showing a dedication to staying abreast of the latest technologies and methodologies in infrastructure engineering.

Potential for growth

• Mentoring

• Leadership development programs

• Regular training

• Career development services

• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know .

• Build an aesthetically pleasing and user-friendly interface, specifically designed to empower borrowers. This platform will guide users through mortgage options to find the perfect match for their unique circumstances. 
• Develop a suite of tools that enhance productivity and efficiency for our brokers
• Partner with our Product/UX team to create visual and interaction designs that resonate with our customers, ensuring a seamless and engaging user experience. 
• Take charge of major segments of our system end to end, demonstrating expertise in both design and delivery. Provide stable, high-quality solutions that stand the test of time. 
• Build robust and scalable software as an integral member of our Automate engineering team. Lay the foundation for a resilient and evolving technological framework. 
• Commit to writing clean, maintainable code. Prioritise practices that support continuous integration and deployment, adhering to the highest standards and guidelines in software development. 
• Contribute to the success of a dynamic, cross-functional Agile team. Foster a collaborative and innovative environment. 
• Embrace full ownership of the code you and your team develop. Be proactive in debugging, monitoring, and ensuring the utmost reliability in our production environment. 
• Articulate ideas and convey complex information clearly to your team and other teams, including major banks and insurers. 

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

The Software Engineer role is responsible for delivering high quality code in a timely manner in
accordance to the requirements laid out by the architects and technical leads. Working in an agile
environment you will provide technical expertise and support while delivering quality software. On a
day to day basis the Software Engineer is actively contributing to the continuous improvement of our
technical delivery and participating in the agile processes while positively contributing to discussions
and team dynamics. The Software Engineer is responsible for delivering high quality application,
automation and testing code in accordance with industry best practice and OFX guidelines.

What you do

• Work closely with the Tech Lead and senior engineers to deliver code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Participate in a collaborative working environment and contribute positively to a high-performing team.
• Identify complex areas of code that require refactoring and technical debt and ensure these are addressed as appropriate.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the solution and application architects to create solutions and conduct spikes when required.
• Participate in design reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

The Software Engineer role is responsible for delivering high quality code in a timely manner while working with the Tech Lead and Engineering Managers to design solutions as appropriate. Working in an agile environment you bring excellent problem-solving skills while delivering quality software. On a day-to-day basis the Software Engineer is actively helping enhance the continuous improvement of our technical delivery and agile processes while positively contributing to discussions and team dynamics. The Software Engineer will proactively seek to learn and grow on the job to push the quality of the team's delivery forward. The Software Engineer is responsible for delivering high quality application, automation and testing code in accordance with industry best practice and OFX guidelines.

What you do

• Work closely with the Tech Lead and Engineering Manager in delivering code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Ensure you take ownership of work and collaborate effectively with the team. Seek clarification from Engineering Manager, Tech Lead and senior engineers.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the Engineering Manager and Tech Lead to create solutions and conduct spikes when required.
• Participate in code reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.
• Document solution proposals, decisions and guides to troubleshoot and maintain systems we own.
• Stay curious and learn and acquire skills on the job.

As our Food and Beverage Operations Manager, you will play a pivotal role in shaping the dining experience at ibis Perth. You will be responsible for overseeing all food and beverage operations within outlet and on the event floor, ensuring a seamless experience for our guests while maintaining the highest standards of service and quality.

This dynamic position requires strong leadership, strategic thinking, and a passion for hospitality.

Your key responsibilities will include:
• Leading and managing all food and beverage operations, including restaurant, bar, and room service.
• Developing and implementing innovative service standards that enhance the guest experience.
• Collaborating with the Head Chef to create exciting menus that reflect current trends and guest preferences.
• Monitoring and controlling budgeted food and beverage costs while maximizing profitability.
• Ensuring compliance with health and safety regulations and maintaining impeccable hygiene standards.
• Training, mentoring, and inspiring a diverse team to deliver exceptional service.
• Gathering and analysing guest feedback to drive continuous improvement and satisfaction.
• Working closely with hotel management to align operational strategies with the vision for the refurbished venue.

Join us in crafting an extraordinary dining experience at ibis Perth, where your leadership and creativity can thrive!

What you will do:
Reporting into an Operations Manager, the Operations Coordinator is responsible for providing dedicated executive level of administration support on a day to day basis to the operations team and other Leadership Team members.  You will ensure that on-site, park managers and their teams are fully supported in their roles.  You will also ensure that the management unit is compliant, profitable, and sustainable and achieves business plan objectives through the provision of a high standard of management services, accommodation offerings, activities and associated services. 

Key elements of the role include:

• Assisting other coordinators to provide incoming and outgoing correspondence to guests, residents and long-term casuals, including the drafting of all communication and agreements
• Constructing and sharing written responses to guest complaints in consultation with the Operations Manager
• Assisting in ensuring that all front office systems and functions at various properties are managed in line with company policies, procedures and standards
• Assisting the Operations Manager to ensure that properties comply with cash flow management strategies. These include but are not limited to; debt obligations, payroll, debtor's management, supplier payments, banking processes, cash float and petty cash management, and bank reconciliation sign off
• Assist with park management handovers which may involve interstate travel
• Assist with park acquisitions which may involve interstate travel
• Conduct training as required with property’s on the reservation system

What you will bring:

• 2+ years' experience in a similar role, providing support to senior managers
• Reservation system software experience (advantageous)
• A passion for delivering exceptional guest experience
• Exceptional attention to detail and be highly organised
• The ability to communicate and negotiate effectively, verbally and in writing
• The flexibility and adaptability to manage multiple priorities
• Advanced skills in Microsoft Word and Excel
• Demonstrated experience in holiday parks is (advantageous)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2024 Australian Workplace Equality Index (AWEI) Gold Employer, 2023 Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

Company Description:

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

Veracross SIS is a one-person, one-record school management platform

Magnus Health provides cloud-based Student Health Record (SHR) solutions

Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.

Epraise incentivizes student well-being and connects teachers, students, and families.

Firefly provides an online learning space for students and teachers

Position Overview:  

Veracross is seeking a self-motivated, passionate, and highly collaborative Senior Sales Engineer to join our successful sales team. You will report to the Director, Field Sales Operations and work closely with sales, marketing, and product teams on various projects. You will prepare for and perform technical demonstrations for prospects and customers for new logo and upsell Account Executives located in Australia. 

Responsibilities:

•  Report to Director, Field Sales Operations 

• Responsible for working closely with Account Executives to schedule and manage product demonstrations through a defined process in Salesforce. 

• Manage scheduled demonstrations in Salesforce by logging, tracking, and reporting. 

• Responsible for performing product demonstrations of Veracross solution to prospects, customers; champions and buyers within schools located in APAC and are interested in Veracross Solution. 

• Assist in onboarding and training Account Executives on Veracross Solution. 

• Maintain and improve in-depth technical understanding of Veracross products.  

• Assist sales with sales pursuits for our customers and prospects. 

• Assist Account Executive through discovery and initial requirements gathering sessions with customers and prospects, translating key pain points into solution opportunities. 

• Answer a variety of functional and technical questions from customers funneled through the sales team and throughout the demonstration within the sales process. 

• Provide functional and technical responses to customer RFPs, RFIs and other direct requirements. 

• Contribute and participate presenting in webinar series. 

• Bachelor’s degree (BA).  

• 3+ years’ experience in enterprise software sales role in SaaS EdTech company is required. 

• Demonstrated strong presentation skills to key stakeholders within prospective customers. 

• Solid understanding and/or hands-on experience in software applications and web technologies. 

• Can clearly demonstrate high empathy through a proven track record of being an attentive listener, thoroughly understanding customer’s needs, and quickly building rapport.  

• Strong communication skills and excellent interpersonal skills, comfortable interacting with a variety of audiences within the organization. 

• Salesforce experience required. 

• Ability to juggle multiple priorities. 

• Flexible team-player who can partner with all functions of the business, getting team members buy in and feedback with ease. 

• Detail oriented and highly organized with the ability to work independently in a fast paced, high growth environment. 

The best tools to get the job done!

When you join Veracross, you get a brand new Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office. There's also an allowance for your setup at home to ensure you're comfortable working there.

Growth opportunities!

Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.

Work/life balance

Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?

Parental leave policy

As part of Veracross parental leave policy, you’re eligible for paid leave as a primary parent and secondary parent when you welcome a new child into your family. This is available after 12 months in a full-time role.

Flexibility

Veracross offers a flexible working environment, including hybrid options to work from home and the office.

Make a difference

Our work makes a positive contribution to our schools, their students and their families around the world!

Snacks, drinks & coffee

Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.

Culture

The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.

Who are we?  

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces. 

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.  

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces. 

Who you are

We are seeking a dynamic and self-driven Senior Data Engineer with a genuine passion for data and a commitment to achieving impactful results. Armed with a solid technical skill set and exceptional problem-solving abilities, you excel in collaborative settings and relish being part of a diverse team. You confidently take the lead on key data engineering projects and take pride in crafting robust, scalable, and efficient solutions. Your unique talent for merging innovation with practicality positions you as a vital asset in the development of a real-time, customer-focused analytics product.

What you’ll do

• Create and sustain a highly scalable and efficient data warehouse tailored for customer-facing analytics.
• Design, maintain, and deploy dbt core along with dbt pipelines for effective data transformations.
• Craft and execute solid data extraction and loading mechanisms utilising Streamkap.
• Boost the performance of ELT pipelines with a focus on optimising query speeds.
• Establish a robust data governance framework to uphold data quality and consistency.
• Work in close partnership with data scientists, software engineers, DevOps, and DBAs to drive cross-functional initiatives.
• Ensure the integrity, reliability, and security of our data engineering architecture.
• Oversee and troubleshoot data workflows to ensure smooth and uninterrupted operations.

What you’ll need

• At least 5 years of experience in data engineering or a related discipline.
• Adept in SQL and Python.
• Proficient in constructing and managing data pipelines (such as dbt core).
• Familiar with cloud technologies (like AWS).
• Experienced in administering and architecting relational databases.
• In-depth knowledge of AWS cloud services for data engineering and analytics.
• Practical experience in database administration and optimisation techniques.
• Strong grasp of ETL/ELT processes and pipeline development.
• Exceptional problem-solving abilities with a knack for independent work as a self-starter.

Some ‘nice to haves’

• A strong background in software engineering or development.
• Proven experience in an Agile environment.
• Familiarity with Infrastructure as Code tools (such as CloudFormation and Terraform) and CI/CD practices (like GitHub Actions) is a definite plus.
• Knowledge of real-time data replication tools and processes.
• A solid understanding of advanced data transformation techniques and strategies for query optimisation.
• Experience in constructing data systems for business intelligence and analytics within enterprise environments.

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1 learning   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant