• Are you an exceptional leader with vision to make improvements?
• Are you passionate about delivering results through great teamwork and customer experience?
• Can you manage a management team?
• Have you got regional/remote management experience?

Then this is the perfect role for you!

The Rentokil Initial Darwin branch has an exciting opportunity available for an operational expert. You will have the opportunity to showcase your operational experience while balancing day-to-day responsibilities and developing our team to achieve their full potential.

You will be responsible for the following outcomes:

• Leading a safety culture
• Developing, leading, and managing a first-class operations and service support team
• Implementing and delivery of the operational plan
• Implement divisional strategies to achieve and exceed the budgeted delivery targets 
• Support portfolio growth through management of resources
• Managing the budget costs, P&L review, operational measures, and leave targets
• Driving operational efficiencies and continuous improvement to work smarter, not harder
• Full logistics, warehouse and fleet management responsibilities
• Proactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growth

To be successful in this role, you will need:

• A demonstrated commitment to safety and a proven track record in building a safety culture
• Previous experience in essential - preferably in the business services industry
• Strong operational principles and experience managing logistics and scheduling systems
• Ability to focus and have a flexible approach when faced with change, completing priorities and work demands
• Demonstrated commercial acumen to manage budgets and costs
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders
• Demonstrated track record of successfully delivering against targets, KPI's and cost efficiencies
• The ability to positively challenge the status quo and champion continuous improvement
• Previous management experience in managing remote teams would be advantageous

The successful candidate must be eligible to work in Australia and able to pass pre-employment medical, police, and reference checks.

About Rentokil Initial:

Rentokil Initial is one of the largest business services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia, and the Pacific. The company has some 38,000 employees providing a range of support services in over 66 countries worldwide.

If you are ready for the next step in your career or want a new challenge APPLY NOW!

About Us

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 10 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About The Role

The Head of Flight Operations (HOFO) is responsible for safely managing the flying operations for Outback Spirit (Spirit Aviation Pty Ltd) which operates one Cessna Grand Caravan 208, one Cessna 210 and leased assets from time to time. This position is responsible for the control of all flight crew training and operational matters affecting the flying operations, and the duties of the HOFO pursuant to aviation legislative requirements. This position is based in Darwin, NT and is primarily a management position within the operation.

The expectation is that approx. 80% of your time will be spent managing the regulatory and Company requirements of the operation with an approx. 20% flying commitment.

We are seeking a passionate and self-motivated individual to fulfil the duties of the HOFO role. Your collaborative working style will be coupled with your strong communication skills and ability to interact effectively with both internal and external stakeholders. You will have excellent attention to detail, great problem solving/decision making skills and a continuous improvement mindset.

Previous HOFO experience or operational experience in air transport operations similar to those conducted by Spirit Aviation would be highly regarded, as would prior experience leading and managing a team.

Key responsibilities will include:

• Managing resources within the flight operations plan and overseeing the recruitment of pilots and other operational staff to ensure flight crew resource availability as per service requirements
• Maintaining records of all flying operations and ensuring that flight personnel have the necessary skills, training, license and recency
• Monitoring operational standards, training records and supervising the training and checking of flight crew
• Leading, developing, managing and mentoring the aviation team, fostering a high-performance environment and retention of talent through proactive training and development
• Carrying out the rostering and scheduling of crew, ensuring rostering and fatigue management in accordance with fatigue processes
• Ensuring scheduled aircraft maintenance is conducted in accordance with approved maintenance procedures
• Actioning the management of change process when changes are required
• Managing the drug and alcohol management plan (DAMP)
• Maintaining the aviation reference library and access to publications, information and data
• Actively promoting the safety culture amongst the aviation team including incident reporting, participating in audits and/or investigations relating to incidents as required and in collaboration with the Aviation Safety Manager and Aviation CEO  

What We Offer

• Amazing opportunity to work in a dynamic, growing tourism business
• Generous discounts on Journey Beyond travel and experiences
• An attractive salary
• Study Assistance Policy
• Parental Leave program
• Purchased Leave policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Salary sacrifice remote area benefits

It is a requirement of this role that the successful incumbent will hold the relevant experience and knowledge necessary to be appointed as the CASA approved HOFO for the AOC. If this role is of interest to you, we want to hear from you. Apply now!