Hungry for a rewarding career? Join Marley Spoon and help us revolutionise the way people shop, cook and eat, across our three exceptional brands: Marley Spoon, Dinnerly, and Chefgood. Recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods, we offer flexibility, career growth, and an inclusive work environment. Make a difference and apply for our full-time People Operations Advisor role today.

As the People Operations Advisor, you'll be responsible for providing HR support and guidance to our diverse blue and white-collar workforce at the Fulfilment Centre in Altona North (VIC 3025). Working closely with the People & Culture team, you will ensure compliance with labour laws and internal standards while fostering a productive and engaging work environment.

Your Role:

• Develop and update HR policies to align with labour laws and best practices.
• Manage casual recruitment, including job postings, interviews, and onboarding.
• Support employee relations by addressing conflicts and promoting communication.
• Assist in creating performance improvement and individual development plans.
• Ensure HR activities comply with legal requirements and prepare reports.
• Collaborate on HR-related projects and lead People & Culture initiatives for your site.

This is you:

• Relevant tertiary qualification in Human Resources or a related field.
• Demonstrated experience in a similar role in a fast-paced environment.
• Strong knowledge of Australian labour laws and HR best practices.
• Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels.
• Proficiency in HRIS systems and Google suite use (sheets, docs, slides, etc.)
• Ability to manage multiple tasks and projects with a high level of attention to detail.

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Access an extra 6 days of Annual Leave per year.
• Get formal training and development with 5 paid training days each year.
• Experience autonomy in every role - act in an environment where we get things done without having formal hurdles. 
• Take advantage of free on-site parking, making your workday hassle-free.
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
• Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential. 

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

To support the exciting expansion across our Victoria and Western Australia’s market’s, we are looking for a dedicated State Operations Manager to have boots on the ground in Victoria leading our Franchise operations across both states.  

We are looking for someone with a proven track record of hands-on experience in coaching, leading, and managing a team to drive food excellence, a remarkable guest experience, profitability, and set us up for future growth. 

You will lead the VIC & WA Franchise Operations team and support the general running of their portfolio of restaurants, develop the team through coaching and training opportunities and be responsible for working with Franchisees to support the operational and financial management of restaurants across 4 main pillars:  

• Food and guest experience: ensuring food safety, food quality and 100% guest experience. 
• People: ensuring we hire the best talent; our values are lived each day and we continue train and develop an already high performing Culinary and Operations team. 
• Safety: ensuring 100% safety compliance in line with GYG food safety and WHS requirements. 
• Profitability: management and effective control of the Western Australia corporate restaurants P&L. 

This hands-on position will play a key role in our continued growth plans, with a healthy pipeline of new restaurants on the way.  

You’ll enjoy this role if you have:
We appreciate experience comes in many shapes and sizes, what we mean specifically is; 

• Experience in leading and managing a team to deliver in the KPIs outlined above 
• Experience delivering exceptional operational execution in hospitality or QSR
• Exceptional coaching, mentoring and communication skills 
• Ability to influence business owners and adapt rapidly to changing operations
• Hands on experience in driving profitability and achieving KPIs 

What's in it for me?
We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Competitive salary + quarterly bonus structure
• Flexible work environment – speak to us about what flexibility looks like to you
• Up to 5 weeks annual leave (conditions apply)
• Phone allowance - up to $100 p/month
• Car allowance and GYG gift card
• Long term incentive plan
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Paid parental leave

Ready to join the team? Apply now to start the conversation