About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Join our team as an IT Operations Engineer, where you will play a pivotal role in delivering exceptional IT service management and support. As a key member, you'll contribute to maintaining our IT infrastructure, ensuring a seamless onboarding experience, and actively enhancing the security of our systems. This position requires a dynamic individual with proven experience in providing level 1 and 2 support, adeptness in managing cloud-based applications, and a strong commitment to customer service.

Your Day to Day

• Deliver comprehensive IT service management, support, and maintenance in a dynamic technology environment.

• Collaborate with the Digital team, vendors, and stakeholders to troubleshoot technical issues.
• Provide level 1 and 2 IT support for Mac and Windows devices.
• Maintain Google Workspace and Microsoft 365 environments.
• Manage incidents, requests, and problems in alignment with ITIL standards.
• Facilitate onboarding and offboarding processes, including equipment procurement and configuration.
• Contribute to software procurement, vendor management, and contractual reviews.
• Implement zero-touch end user device deployment and optimise network support.
• Identify and implement improvements to IT infrastructure.
• Actively monitor and ensure performance meets contractual service levels for IT vendors.
• Manage asset lifecycle and contribute to disaster recovery and business continuity planning.
• Deploy security-related tools, manage information security policies, and promote cybersecurity awareness.
• Assist with data archiving, DLP, data retention initiatives, and optimise mail security.
• Perform hardware and software patch and firmware management.

Your Skills

• 5+ years in a similar Technical Operations/Level 1 & 2 Support role in a medium-sized multi-site organisation.

• Exposure to wholesale distribution, eCommerce, and manufacturing environments preferred.

• Strong experience with a variety of cloud (SaaS) based business applications.

• ITIL certification is a plus.

• Strong problem-solving and troubleshooting abilities.

• Familiarity with cybersecurity risks, frameworks, best practices, and tools.
• Vendor management skills.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Customer Service Advisor job located in Banksmeadow Your new company A small but growing service and maintenance company located in Banksmeadow is looking for a Customer Service Advisor to join their team. If you are looking for a company who invest time and training in their staff, this could the role for you. Your new role

Jobs scheduling for fieldworkers
Data entry
Calendar management
Purchasing and materials allocation
Coordinating scheduled work as per quotes

What you'll need to succeed

Strong customer service skills
Able to build trusting relationships with customers
Strong MS Office experience
Accurate data entry skills and able to lay out quotes in letter format
Desire to work as a team

What you'll get in return

Great company that values its staff
Training on their processes and systems
Fun and hard-working culture
Parking
This role will commence in Chatswood and then relocate to Banksmeadow in the New Year

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

The Company Civmec is an Australian-owned, integrated, multidisciplinary heavy engineering and construction services provider to the energy, resources, infrastructure, marine and defence sectors. With a pipeline of more than $900 million in current and future projects, our diversification enables us to operate extensively across the nation, supporting a wide range of landmark projects and providing variety and career development opportunities for our workforce.  Join the Civmec Team Are you a recent graduate looking to kick-start your career with a dynamic and exciting company? Look no further than joining our two year HSE graduate program. Our program gives you the opportunity to gain exposure to different divisions within the business, including corporate, manufacturing, construction (local and FIFO) and maintenance/refectory.    The Role You’ll have the opportunity to partner with our knowledgeable HSE team and gain hands on experience in a variety of different areas, including risk assessment incident investigation, compliance management and more. This position involves:  Completing inspections in accordance with site specific HSE management systems  Implementing new HSE initiatives when issues Compiling and issuing HSE based reports Communicating HSE requirements to project and corporate teams  About You To be successful in the role you will possess the following: A tertiary qualification in HSE or equivalent.  Recent university graduate or about to complete your studies.  Intermediate level across the Microsoft office suit of programs.  Ability to communicate effectively with a variety of stakeholders. Civmec You At Civmec, we offer an inclusive workplace built on family values, with a ‘Never Assume’ culture, sustained by our experienced and supportive management team. We believe our workforce is our greatest asset, and that’s why we provide an environment rich in career development opportunities to upskill and develop professionally. Our generous Reward and Recognition scheme recognises employees that go the extra mile. Our staff benefits scheme gives you access to accident and sickness insurance, and a range of travel, entertainment, vehicle and lifestyle discounts.    How to Apply Please click the “apply” link to start your application. We look forward to starting the pathway to your career with Civmec. Alternatively, please email [email protected] for a confidential chat or call our Recruitment Team on (08) 6595 5888. Civmec is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islanders. We respectfully request no agency submissions. Follow us on LinkedIn, Facebook and Instagram for news, updates and career opportunities!

Click here to view more detail / apply for Advisor Graduate HSE

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

Reporting into the Compliance Operations Manager you will understand the value the compliance operations functions have in delivering key business objectives and have the foresight to spot opportunities to innovate and develop new ways of operating.

Our Principles

AMBITION: We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

RESPONSIBILITY: We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

COMMUNITY: We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

WHAT YOU’LL DO

Great Attention to Detail: Conduct Customer Due Diligence and Enhanced Due Diligence for new corporate and consumer relationships

Strong Investigative Skills: Complete ongoing monitoring of customer relationships on the back of trigger events or through their regular review cycle. Investigate transaction monitoring alerts and evaluate whether they are unusual or suspicious

PEP & Sanctions Screening: Review PEP and Sanction screening referrals for clients and beneficiaries at registration and transactional level in line with Xe’s policy

Analytical & Trends: Analyse transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online fraud

Operational Compliance:

• Remain up to date on Xe’s core business activities and assist in the analysis of proposed business initiatives from a compliance operations perspective
• Provide day to day compliance operations assistance and support to wider teams within Xe
• Act as a contact and reference point for Compliance Operations Analysts e.g. handling escalated queries
• Conduct training for new starters and analysts on an ongoing basis
• Provide walkthroughs of systems to internal and external stakeholders

Quality Control: Conduct Quality Control checks on Compliance Operations Analysts to ensure Xe maintains consistency and accuracy whilst striving for continuous improvement of the compliance operations function

Situational Adaptability: Maintain high levels of performance at all times including situations with challenging timeframes and complex situations and scenarios

Team Culture: Foster a positive, inclusive, collaborative team culture by maintaining open professional communications and being a team player

Process Improvement & Efficiencies: Strive towards continuous improvement of the compliance operations function

• Passionate about Compliance: At least 3 years’ experience gained working within a similar role within the FX/Payments industry or within a similar regulated organisation
• Effective Communicator: Excellent communication skills, ability to build relationships and communicate effectively
• Prioritisation & Organisation: Strong organisational skills to enable identification of required tasks and deadlines and planning and prioritisation of these tasks in an appropriate manner
• Customer focused: Client-focused approach with a passion for delivering excellence
• Adaptable: Ability to work as part of a global team, sharing best practice and working collaboratively to raise the bar across the organisation
• Fluency in English with confident verbal and written communication skills
• Ability to work flexible hours and possibility of evening and weekend work

Desirable:

• Expertise in using tools such as Compliance Catalyst, Actimize and Accertify
• ICA Diploma or Advanced Certificate in AML/Financial Crime, ACAMs

• Competitive market-based salary
• Annual Discretionary Bonus
• Superannuation
• Healthcare
• 20 days annual leave increasing with each year of service (capped at 25 days)
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing

Job title  Junior Technical Support Advisor

Reports to: Lead Technical Support Specialist

Location: Hybrid - Sydney CBD (2 days on-site)

Hours: 32hrs across a 4-day week (no salary sacrifice) 

Who we are and what is important to us:

Wonde is an innovative and fast-growing, ed-tech scale-up that is on a mission to deliver cutting-edge technologies to improve ways of working for the education sector.

Our goal is to ensure the focus is always on the learning outcomes for the students. We do this by transforming how school data is maintained, managed and accessed by third-party applications (apps) via our simple API platform.

We are trusted by over 28,000 schools globally in the security and reliability of their technology and data.

We’re committed to changing the lives of students, teachers and parents and want the help of talented individuals who will support our journey in driving better outcomes for the education sector.

Job snapshot:

As Junior Technical Support Advisor you will work closely with our app partners during their development phase with our API, guiding them through the most effective and efficient method based upon their individual product needs. In addition, you will be assisting our schools with any technical support challenges that arise in relation to the various apps that integrate via our platform as well as helping connect their integrations.

You will be working with a growing team of technical support and integrations specialists across a number of projects from individual schools through to state-wide education department rollouts.

What you’ll be doing:

• Work with our Sale and Account Management Team as a key point of technical contact for onboarding new and assisting existing app partners 
• Proactively and reactively engaging with schools to assist with and troubleshoot any issues with their integration or application connections, be that data, system or API related
• Work with our internal development teams to ensure the scoping and prioritisation of tickets meets customer expectations
• Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising schools and apps on best practice
• Be on the front foot with communication, to ensure all stakeholders are always kept up to date in line with our SLA’s
• Maintain high levels of professionalism, customer service, performance and attitude
• Maintain security and procedures set out by the company
• Engaging with the overall communications team to provide support and assist with advanced technical support issues
• Liaise with various team members to help coordinate the rollout of new school applications

What we’re hoping you’ll bring: 

• Experience in a technical support focused role via phone and email is a must
• Knowledge of Databases and SQL (desirable but not required)
• Familiarity with Zendesk/ticketing systems and Jira (desirable but not required)
• Previous experience supporting an API / SaaS company (desirable but not required)

What you’ll get: 

Wonde is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing superior customer experience. 

We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. 

We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard:

• 4-day working week 
• Flexible working schedule/work-from-home opportunities
• Buying and selling holiday scheme (unlimited)
• Additional holiday for length of service 
• Annual allowance for volunteering days 
• Onsite trained mental and well-being champions 
• Monthly lunch club (on us) 
• Comprehensive wellness programmes 
• Enhanced maternity, paternity and adoption benefits 
• Financial contribution to the set up of work-from-home environments 
• Use of new and leading technology in the form of Apple products 
• Frequent company-funded social events
• Office closure between Christmas & New Year 
• Access to continuous learning and development opportunities
• Comprehensive employee referral scheme 
• Casual Dress Code

In addition to the above, you’ll have access to our ‘take your pick’ benefits scheme which is tailored specifically to you! 

Wonde is an equal-opportunity employer. We encourage interest from all candidates and do not discriminate against any non-merit factors. If you require any adjustments to the application or selection process please call or email us so we can ensure you have the correct support. 

careers@wonde.com

Control Risks has an opportunity available for an experienced Security Operations Manager to work on-site with our client, a large Sydney-based institution, on an interim basis for 3 months beginning in January 2024. There is some potential for this role to extend further.

The Security Operations Manager will have a broad remit with responsbility for managing the day-to-day security operations, including incident response, crime prevention, operations centre management, risk assessments, operational plans for events, parking and traffic management, security advice and briefings, contractor management, safety and compliance, reporting and stakeholder engagement.

The Security Operations Manager reports to the Senior Manager, Security Operations and has four direct reports.

Specific accountabilities for this role include:

• Support the Senior Manager, Security Operations in managing the contracted guarding services
• Oversee the Security Operations Centre, Concierge and Security Office functions to ensure compliance with protocols and procedures and that supporting systems are functioning as required.
• Respond to security and emergency related incidents as required to coordinate and provide specialist security advice on response strategies.
• Develop regular exercises in conjunction with the Emergency Management Team.
• Develop strong stakeholder relationships with key stakeholders that security work with on an ongoing basis.
• Develop and delivery of security and safety briefings during orientation weeks and as required thereafter.
• Ensure incidents are thoroughly investigated and reports are distributed in a timely manner to relevant stakeholders.
• Undertake risk assessments, develop operational plans, and attend planning meetings to support events, VIP visits, and scheduled activities that may impact operations.

• Relevant tertiary qualification and substantial experience managing security operations, ideally in a large complex organisation or an equivalent level of knowledge gained through any combination of education, training and experience.
• Must hold a 1A/2A NSW Security Licence.
• Excellent written and verbal communication skills, with high level of attention to detail for deliverables produced (includes strong report writing, documentation skills and ability to present effectively to a range of stakeholders).
• Proven ability to work under pressure with a high level of organisational skills to manage changing priorities and meeting deadlines.
• Be available to commence employment in early January 2024 and commit through to March 2024.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Acknowledgement of Country?  CSIRO acknowledges the Traditional Owners of the land,?sea?and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our?vision towards reconciliation.??   The SKA Observatory in Australia  The SKA Observatory (SKAO) is a next-generation radio astronomy facility that will revolutionise our understanding of the Universe and the laws of fundamental physics. Enabled by cutting-edge technology, it promises to have a major impact on society, in science and beyond.  In Australia, SKAO is collaborating with CSIRO to operate and support the construction of the SKA-Low Telescope.   Constructing and operating these telescopes will position the SKAO as the leading research infrastructure for radio astronomy globally, providing science capabilities to the international astronomical community for decades to come.   The Traditional Owners and native title holders, the Wajarri Yamaji, have gifted CSIRO with the traditional name Inyarrimanha Ilgari Bundara for the CSIRO Murchison Radio-astronomy Observatory, home to the SKA-Low telescope. The traditional name means ‘sharing sky and stars’ in the Wajarri language.   The CSIRO Experience As an employee of CSIRO, you will be eligible for the many benefits of working at Australia’s National Science Agency. You can read more here: Life at CSIRO Personal Development & Learning Generous Leave & Conditions Work / Life Balance We are Hiring The Construction phase for the SKA-Low Telescope has now begun, with our Australian team’s activity increasing at a rapid rate. Due to this, we are now looking to attract world-class talent with a diverse range of skills, experiences, and education, who can join the team and assist in constructing the world’s largest radio telescope in Western Australia.   We have a range of exciting opportunities available within our Engineering Operations team, from entry level positions through to experienced professionals and experts in their fields. We are seeking people who are passionate about what they do and why they do it, who will be great assets to the SKA-Low team.   Where we work  SKA-Low teams will operate out of:  Inyarrimanha Ilgari Bundara, the CSIRO Murchison Radio-astronomy Observatory on Wajarri Yamaji Country.  Our Engineering Operations Centre on Nhanhangardi, Naaguja, Wilynyu and Amangu Country in Geraldton.   Our Science Operations Centre on Whadjuk Noongar Country in Perth.  The SKA-Low Field team will be involved predominantly with the construction and maintenance of the SKA-Low Telescope: roles within this team will be based at the Engineering Operations Centre with the majority of time spent at the Observatory on a FIFO schedule.   Overview of who we are looking for??   Join CSIRO/SKAO on an exciting journey as we embark on the construction of the SKA-Low Telescope, soon to be the world's largest low-frequency radio telescope. We're seeking…

Click here to view more detail / apply for Engineering Operations | Multiple Positions - SKA-Low Telescope

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!About the RoleBega Group seeks a Safety Advisor for our Lagoon St site, Bega Valley, 2550.At Bega, the Safety Advisor role is equivalent to industry standards for a Safety Manager. In this role, you will be integral in improving safety performance at the site by positively influencing site safety practices and behaviours on a strategic and operational level.The role will provide ongoing advice, guidance, coaching, mentoring, and support to the site leadership and management team, employees, and other site personnel to achieve the safety strategies and ensure compliance with legislation and Bega safety requirements.Flexible work arrangements (as agreed with your manager) are available, noting this role is based full-time at an operational manufacturing site.Bega's Lagoon Street site is situated in the Bega Valley Shire and is the original site of Bega Cheese. Located on the beautiful Sapphire coast, the far south coast of NSW, Lagoon Street is still producing Australia's favourite cheese products –cheddar cheese, string cheese as well as butter.Bega Group can provide support and assistance with relocation to a suitable candidate.Responsibilities:Coach and lead the site in Bega's Health & Safety (H&S) policies, standards, procedures, and guidelines. Identify and mitigate safety risks in the workplace.The role will provide ongoing advice, guidance, coaching, mentoring, and support to the site leadership and management team, employees, and other site personnel to achieve the safety strategies.The Lagoon St Safety Advisor will be a trusted advisor to the site leadership team and provide an independent view of safety performance and compliance while working closely with Group Safety and the other Bega Safety Advisors (subject matter experts), for support and an escalation pathway.You will work closely with line managers to ensure thorough risk assessments are performed, and critical risk registers are maintained with essential controls implemented.Prepare and coordinate the completion of various site reports for SSG, L2 & L3 to drive continuous safety improvement.About youA desirable Diploma or Degree in Safety or a solid, relevant industry experience.An extensive experience in a similar role is advantageous.A champion for safety leadership and culture by upholding appropriate safety standards in the workplace in line with Bega values and safety principles and leading-edge behavioral/leadership safety programs.In-depth practical knowledge of Australian occupational (work) health and safety management systems, standards, and legislation.Supports business processes by understanding and effectively using standard office IT equipment and software packages.The Bega StoryBega Cheese Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day -…

Click here to view more detail / apply for Safety Advisor- Lagoon St

As a Sales Advisor, you’ll master the basics of running a store, join a talented team of new friends - and most importantly – learn how to make our customers feel welcome, happy, and inspired.  

Sales Advisors at H&M are responsible for delivering a great customer experience that contributes to the Sales and Profit in your store. You always put our customers first and offer assistance and share your product and fashion knowledge. You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care. 

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.  

As a Sales Advisor at H&M you:  

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor.  
• Promote the Hello Member program in line with country and store goals.  
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities. 
• Ensure great garment care to sell the products in their best condition at the right time.  
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales.  
• Ensure all routines are followed at the cash desks and fitting rooms to maximise sales and customer satisfaction. 

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are seeking an enthusiastic Operations Coordinator to join our Operations team! Reporting to the Customer Success Manager – Operations, this role is responsible for coordinating deliveries of multi-functional devices and printers. Working closely with our logistics partners, account managers, supply chain and service teams, this role will ensure that customer expectations can be met in the timeframe provided, contributing to the overall customer experience and satisfaction.

• Efficiently plan, schedule, and coordinate deliveries to meet customer requirements.
• Verify product availability and coordinate with the inventory team to maintain accurate stock levels.
• Provide timely updates to customers and sales team regarding delivery status and any potential delays.
• Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring overall customer satisfaction.
• Maintain accurate SAP details of deliveries, including customer notes on order, delivery confirmations, and customer feedback.
• Collaborate with the national warehouse, state workshop, logistics, and service teams to streamline delivery processes.
• Actively participate in process improvement initiatives to enhance delivery efficiency and effectiveness.

Who are we looking for?

• Previous experience in logistics, delivery coordination, or a related field.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in using delivery tracking systems and related software.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic work environment.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.