The Opportunity

We have an opportunity available for a Senior People Advisor to join our Workforce Services team. Within this role you will partner with a dedicated HRBP to support an aligned client group within the business. You will be instrumental in working within a collaborative team to allocate workflow, cases and tasks across the Tier 1 HR service model. You will proactively partner with your client group on all employee matters. There is opportunity for the successful incumbent to have exposure to Employee relations work so an interest or qualification in this area would be highly regarded.

To do this successfully you will:

• Provide end to end HR services including Tier 1 support, case management (including performance management) and coach People Leaders on employee matters.
• Coordinate workflow within the People Advisory and HR Business Processes
• Provide employee centric services in alignment with the  People & Culture Service Delivery Model; assessing and handling query volumes, response times and performance to SLA’s
• Be able to own and resolve colleague and People Leader case escalations
• Build and improve the quality of Tier 0 Knowledge Base Articles and Workday content making sure the content remains current, useful, consistent and accessible
• Adapt an employee experience focussed, continuous improvement practice to improve processes, process documentation and data accuracy.
• Develop excellent working relationships across the P&C team and the broader business at both a people leader and employee level
• Work closely with the Employee Relations and Policy Manager to provide additional support in this space as required

Successful applications will demonstrate:

• Tertiary qualification in Human Resources, Law or similar
• Previous experience working in a role within HR service delivery and in HR Service Desk Management
• Prior Workday experience in handling HR data, queries and knowledge management
• A high level understanding of HR principles and practices with the confidence to make recommendations and improvements and implement them optimally
• Exceptional customer engagement skills across senior leadership and employees

Why choose AIA:
 

We've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access 4 additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers
• Flexible working arrangement
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world.
 

AIA is different. Are you?
 

To join an organisation that helps people live better every single day, apply via the link today.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Client Advisors are Kieser’s concierge service. We’re energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.  

As a Client Advisor you will:  

• Welcome every client with enthusiasm and care
• Deliver outstanding client experiences
• Coordinate appointments / manage clinic diary  
• Process client payments (EFT, HiCaps, cash, online payments) 
• Promote Kieser’s services 
• Provide administrative support to our team and the clinic  
• Host our clients like they’re your favourite dinner guests 

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.  

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match! Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Head of CX Operations, you will be working with our Operations team and CX function to drive an effective CX strategy, delivering customer insights and driving operational efficiency across our Customer Experience department (which includes Customer Success, Onboarding, Implementations, Customer Support and Digital Engagement).

To be successful, you will need to get deep into (sometimes ambiguous) data so that you can understand the business thoroughly, rapidly diagnose issues and formulate solutions. First Principles Thinking, Intellectual curiosity, and a bias for action are essential.

As our Head of CX Operations, you’ll be:

• Define the CX Operations strategy, roadmap and operating model
• Partner with our Data teams to ensure the CX department has access to best-in-class self service reporting and insights
• Own and drive analytics and reporting across the entire CX department including volume, velocity and conversion metrics
• Partner with our Product teams to ensure that product usage data can be used to deliver a best-in-class customer experience 
• Own, manage and maintain the CX Tech Stack, including ensuring that CX systems are evaluated, selected, implemented and customised to meet the needs of the CX department
• Continuously improve CX systems and processes
• Manage, build and lead a global team by coaching and developing existing team members and closing talent gaps where needed
  

What will you bring 

• Solid experience in Customer Experience, Customer Success, Support, Implementations or Business Operations, ideally within a high-growth SaaS environment
• Leadership and people  management experience 
• Demonstrated experience leading a global business operations function across multiple regions and product portfolios
• Demonstrated experience designing a world class technology st
• Demonstrated experience managing a CX budget, ideally across multiple region or product portfolios
• A “CX scientist” - a highly analytical and data-driven problem solver with a deep understanding of CX analytics, metrics and the levers that drive performance.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cash back offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

If successful you will receive an email from our recruitment team to set up a time to discuss your experience and motivations in more detail. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

·         ASX 300 listed financial services organisation

·         Flexible & hybrid working arrangements

·         Sydney location

Do you want to:

·         work in an organisation where 98% of all team members believe that their manager genuinely cares about their

well-being and feels valued?

·         understand the strategic direction of your organisation and how your effort contributes to success?

·         work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·         work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·         be recognised and rewarded for your performance?

·         work for an organisation where ‘C-A-R-E’ are their values?

·         have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

On a four-month rotational placement over a 12-month duration you will be provided experience within the following areas:

• Assist with ongoing projects and initiatives
• Handle administrative tasks relevant to each of the team you are placed in
• Participate in learning opportunities and training programs
• Collaborate with team members on various tasks
• Adhere to company policies and procedures
• Seek feedback for growth and improvement

What you’ll be doing:

Customer Experience

• Responsible for the management of a variety of customer queries concerning novated leasing and salary packaging.
• Be actively available to answer inbound calls and email queries from customers
• Manage and prioritise a combination of both inbound phone and email-based customer cases  queries.

Maintenance

• Deliver outstanding customer service outcomes to all stakeholders
• Delivery of Maintenance Services as outlined in Maintenance policy/procedures
• Provide authorisation and management of repairs and maintenance to ensure the vehicle is returned to operational in the quickest and most cost-effective timeframe possible

Terminations

• Ensure accurate and timely completion of relevant responsibilities including:
• Manage all end of lease processes, including payouts, early terminations and natural termination of contracts for FleetPartners clients
• Collaborating with Team Members: you will be required to collaborate team members on various tasks and projects. This involves effective communication, teamwork, and the ability to contribute ideas and insights to group discussions

This is not an exhausted list of duties and therefore there may be other accountabilities required.

• Ability to work collaboratively as part of a team, as well as working independently when required.
• Strong communication skills and stakeholder management
• Passion for people and engagement
• Ability to thrive in an ever changing, technology-based consulting environment.
• An Australian or New Zealand citizen, or an Australian permanent resident. 
• Interest in FMO/ Automotive industry (Desirable)

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is growing and is looking for an exceptional Sales Operations Analyst that will be responsible for helping set up systems and processes for the Partnerships Team, our GTM launch for our Vet Partners Program and troubleshooting issues as we scale rapidly with a small team.

Who you are

You will create quality, efficiency and velocity for our Partnership team by building thoughful processes and automations using our CRM and supporting tech stack. This is a fantastic opportunity to make an immediate impact and hit the ground running by helping with our GTM launch for our Vet Program. As a valued contributor of our team, you will have experience delivering projects through thoughtful analysis, while having a positive impact on the health of dogs and the planet!

What you will do

• Manage our CRM (HubSpot), ensuring proper data hygiene and adherence, while collaborating with internal teams to drive new automations, processes and integrations
• Work with Lyka Pack Members to identify system gaps, errors and shortcomings while developing and owning the plan for remediation
• Project manage large scale program launches, like our upcoming Vet Program, as well as system changes and process improvements by working with multiple departments and stakeholders to ensure project deliverables are clearly communicated
• Act as a trusted partner to our sales team by assisting with the development of sales plans and strategies, offering comprehensive operational and analytical support
• Identify and drive key projects across Lyka/Partnerships, ensuring the overall roadmap is aligned with overall internal infrastructure
• Create sales and channel dashboards incorporating performance metrics to showcase insights and communicate strategic recommendations (ex. analyse a particular strategy campaign, commission payment analysis)
• Live and work in accordance with Lyka’s values and principles in the workplace

• 3+ years of ever-increasing responsibility in Sales Operations, Enablement, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a top tier strategy consultancy environment
• Experience managing a CRM, preferably HubSpot
• An analytical and inquiring mind with the ability to communicate data into relevant insight
• Organised and concise: able to document and consolidate complicated issues into a clear, obtainable solutions
• Sales Enablement experience with onboarding, product training, sales resources, and internal content for teams
• Advanced excel skills, particularly managing a large macro-run process

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)

• Previous experience with a GTM launch for a new product
• Experience working within a high-growth sales team environment
• Fluency in Tableau and/or SQL

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.  
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.  

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!   

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Position:  Operations Engineer

Datacom Location:  Adelaide, Brisbane, Canberra, Melbourne and Sydney Not (WA)

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You'll Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

• Around 2 (near or above) Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About role:

As a Bid Manager, you will be supporting our sales team and all Bid management activities for Local Government. You will also provide the sales team a range of administrative and coordination tasks so they are able to focus on customers and opportunities

 Key Responsibilities:

• Manage bid responses from initiation to submission
• Prepare response documents including coordinating input from stakeholders and completing non=functional sections of the responses.
• Create, manage and keep current relevant tender response documentation 
• Management of tender panels, tender communication, tender search tools and communication of potential opportunities to the sales business.
• Assist the Sales Director and Sales Team with maintaining Salesforce data.
• Assist the Sales Director and Sales team with pricing
• Continuously evolve the bid process and bid submissions
• Assist with Sales Operations including assistance with pricing, process and the booking of deals.

Desired Skills:

Our ideal applicant has prior experience working in IT Vendor environment and demonstrate personal ownership, accountability and is outcome focused. You have high attention to detail and can build strong relationships across the business.

Familiarity with IT vendor bid, and sales processes is highly regarded.

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of

Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognition and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

 Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role:

We are looking to grow our People & Culture team with the addition of a People & Culture Advisor. You'll be involved in various aspects of People & Culture, including performance management, learning and development, and employee relations.

What you will do:

• Deliver both strategic and tactical P&C support to employees and managers, including performance management, learning & development, employee relations and diversity, equity, and inclusion.
• Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions.
• Collaborate closely with all levels of management, particularly in the tech/product domain, as a trusted P&C advisor
• Build credibility and trust among employees; resolve employee concerns with compassion and follow-through.
• Consult and advise on talent reviews and the annual merit planning cycle.

What you’ll bring:

We're looking for someone who is enthusiastic, eager to learn, and passionate about making a positive impact. If you enjoy being part of a collaborative team and are ready to take on challenges, we want to hear from you. Here's what we're looking for:

• Passion for delivering excellent stakeholder management
• Take initiative to innovate and drive process improvements
• Outgoing personality with exceptional communication skills - written and verbal
• Be a credible activist for our clients, your team and our mission; exert influence to create positive change.
• Previous exposure to DEI strategies.
• Experience in Learning & Development.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. Welcoming candidates looking to shift their career, bringing fresh perspectives to our team.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

With a booming business undergoing positive change, the successful candidate will be required to work with and influence a full time and casual workforce to ensure all orders are processed accurately and efficiently and to our DIFOT requirements.

This business-critical position presents an outstanding opportunity for a strong communicator who is process driven, comfortable managing multiple tasks at once and is ready to roll up their sleeves and lead by example. We are looking for someone who has the wisdom and experience to know what must be done next, but who is also comfortable being “on the tools” in order to drive the desired outcomes.

Your Day to Day

• Lead the fulltime and casual workforce and ensure daily targets are achieved for picking and packing of customer orders.
• Lead and manage a support administrators across various functions.
• Act as the escalation point for any Team member, head office sales and/or customer service queries.
• Own and execute the KPI reporting process for the casual workforce ensuring eCommerce KPI’s and daily outputs are published, discussed and utilised as a means of performance management communication.
• Support the development, maintenance, and review of picking, assembly, packing and shipping SOPs.
• Establish and maintain effective relationships with both internal and external key stakeholders.
• Ensure all packing and deliveries are in line with customer requirements.
• Provide a safe working environment ensuring all policies and procedures are adhered to by staff.
• Lead by example, mentor staff and provide active frontline management with pick and pack team members to ensure they are motivated, trained and competent to perform assigned tasks.
• Be available to support weekend shifts during peak trading periods.
• Carry out any other duties as reasonably requested by the HOF.

Your Skills

• Previous supervisory experience within an operations or warehouse environment.
• People management experience and the ability to diffuse conflict and manage day to day incidents constructively and calmly.
• Exceptional attention to detail with a genuine ability to follow processes and procedures.
• Motivated team player and highly reliable with a willingness to do what must be done at any point in time.
• Exceptional leadership skills to inspire and motivate.
• Resilient with an ability to take on board feedback and quickly act on it.
• Ability to build and maintain relationships, with internal and external stakeholders.
• Strong understanding of safe work practices and strive to continually improve safety performance.
• Strong eye for detail and accuracy with the ability to investigate discrepancies and process variances.
• Raise and resolve any unexpected issues that may cause delays with any customer orders in a timely manner.

The Perks

A culture of smart, engaged, values driven people, where everybody’s voice matters.

• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

TOMRA, in conjunction with Joint Venture partners Cleanaway, run and operate the Return and Earn scheme in New South Wales.

TOMRA is seeking an Operations Manager to lead our New South Wales team to manage the network across the state.

As the primary point of contact for Network-related matters, The Operations Manager is responsible for managing the relationship between TOMRA and the NSW Joint Venture, Scheme Coordinator and State Government.

 In addition, the Operations Manager is responsible for ensuring the integrity of the Network. This includes contractor management, contractual obligations to the State Govt and quality of customer experience on site.

Reporting into the Operations Manager are the NSW Field Service team, Partnerships and Field Site team.  

Other duties include:

• Nurture key external stakeholder relationships in order to protect and grow existing business (this may include but is not limited to scheme coordinators, government regulators, joint venture partners, and vendors).  
• Ensure that TOMRA operated RVM (Reverse Vending Machines) solutions are operational and meeting our up-time SLA obligations
• Drive positive financial outcomes by ensuring the commercial and financial viability of the organisation unit  
• Develop a comprehensive account management plan with a focus on customer retention
• Oversee contractual compliance regarding delivery of Network Operator obligations, ensuring the business delivers on uptime and KPI requirements 
• Manage comprehensive account management plan with a focus on customer retention Drive the production of compelling business cases and analysis to support services to our sites and customers
• Work closely with the cross-functional teams to optimally manage requests, workload and key resource allocation 

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic Sales Operations Executive to join our supportive team in Sydney. You will be provided with ongoing support, training and development to thrive and succeed in the role. As Sales Operations Executive you will be part of a team that supports the broader sales team (Account Managers and Business Development Managers) to provide exceptional service to our customers.

Primary duties are sales support functions including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

Responsibilities:

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Track orders through to delivery
• Ensure adequate levels are kept of stocked items and ensure items are correctly accounted for
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role.
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively.
• Proficiency in using relevant software applications, such as Microsoft Office.
• Strong attention to detail and organisational skills to manage multiple deadlines simultaneously.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Defence force experience desirable.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure

Kelton Rentals is a family-owned earthmoving equipment hire business that deliver quality rental machinery and outstanding customer service.. Based in Queanbeyan we provide an extensive range of Earthmoving Dry Hire machinery in Canberra and surrounding areas, including South Coast, Snowy Mountains and Western NSW.

We support builders, plumbers, landscapers, councils, government, civil contractors, and earthmoving companies with reliable, high-performance earthmoving equipment.

We require an operations coordinator that will help us in exceeding our client expectations by delivering great customer service and ensuring that all customer orders are completed and ready in the required time frame.

The candidate will be responsible for performing the day-to-day activities to assure great customer relationships, expedite the delivery of customer orders, breakdowns & clients request with operating machines & attachments. 

Responsibilities:

• Coordinating the operations team - mechanics, delivery drivers & yard team 
• Scheduling services on all equipment 
• Co-ordinating equipment maintenance & repairs with mechanical team
• Organising on site repairs & breakdowns
• Ensure deliveries & collections are keeping to schedules 
• Checking equipment is going through all the returns & ready for rental procedures.
• Assist with office staff booking in machines, answering phone calls & preparing rental agreements & off hires
• Costing damage to equipment & advising client of damage & costs for repairs 
• Ordering parts for scheduled servicing, breakdowns & repairs

• Good communication skills with the ability to work effectively across functional groups
• Excellent planning and organising skills 
• Resilient and adaptable with the ability to be decisive and work constructively under pressure
• Innovative with a focus on continuous improvement
• Strong self-awareness and insight
• Work hours 6.30am to 5pm Monday to Friday
• 100% non smoking/vaping while on duty including breaks.
• Heavy vehicle licence is beneficial

• Opportunity for career progression within the business
• Join a reputable, family-owned company with a strong industry presence.
• Work with a modern fleet of equipment and cutting-edge technology.
• Competitive salary 

If you are a self-motivated individual with a passion for operations, excellent customer service skills, and a desire to work in a fast-paced environment, Kelton is the perfect place for you. Join our team and contribute to our mission of delivering unmatched service to our valued customers.

NB: Location is across Australia, preference for Brisbane

About Beanstalk: 

Beanstalk exists to unleash the potential for agriculture to be a leading force for good. We believe our food system needs reinvention to feed a growing global population on a healthy planet, and we are working hand-in-hand with innovators, agribusinesses, and public sector leaders to make it happen. If this excites you, we would love for you to apply! 

We are a specialised team of strategy, venture building and innovation experts dedicated to the agriculture and food sector in the Indo-Pacific. Our role is to catalyse the adoption of new technologies and build capabilities that help to unlock our ability to produce nutritious food in a responsible, ethical and sustainable manner. 

Beanstalk achieves this through two arms of its organisation: Beanstalk Advisory, its Indo-Pacific consulting business that partners with agribusiness, governments, and donors to tackle their most pressing challenges in the agriculture value chain; and Beanstalk Ventures, its venture building arm focused on venture creation and building, investing and scaling impact-focused solutions shaping our future food system. 

About the Beanstalk Drought Venture Studio: 

Australia is one of the driest continents on earth, yet we have a vibrant agricultural sector that constantly adapts to climate change challenges - necessity has made us amazing innovators. This resourcefulness makes Australia the natural home for our Drought Venture Studio.  

This world first partnership between the Commonwealth - through its Future Drought Fund - and Beanstalk AgTech will identify problems from the ground up and develop and fund solutions through practical commercialisation. Beanstalk will work with the eight Drought Innovation Hubs across Australia and industry to enable the creation of new startups and technological innovation in response to drought.  

The program’s mission is to support nearly 100 commercial solutions, and to back 8 high growth ventures over the next 2 years, positioning Australia as a global leader on drought and climate solutions to agricultural resilience. 

About the role:

We are hiring a Studio Operations Lead that will join the Beanstalk Ventures team. They will be responsible for the coordination and organisation of venture studio programs launched under Beanstalk Ventures. The first landmark studio program is the Drought Venture Studio. You will be working closely with the Studio Director and Head of Ventures and leveraging the programmatic knowledge of the Beanstalk Advisory team to ensure the Drought Venture Studio runs like a well-oiled machine.  

You will be leading the design and operation of the Drought Venture Studio’s internal operating system. This is not a copy and paste, we are looking for a leader who we can entrust to really take the reins and own the creation a high-performance workflow to underpin the world-first Drought Venture Studio.  

In this role, you will: 

• Build the operational workflow for key activities including (but not limited to): 

1. Internal communications 
2. Application and selection processes 
3. Onboarding and orientation of the Venture Builders 
4. Reviewing and support with refining the accelerator and venture program 
5. Facilitate processes for continued learning and development 
6. Programmatic evaluation, feedback and reporting 
7. Solidifying a manual for the entire program 
8. Crisis management 

• Be responsible for the day-to-day management of the Drought Venture Studio, leading the operations and functions of the Studio 
• Engage regularly with Studio participants to ensure clarity of expectations and timelines 
• Develop and maintain a strong culture within the Drought Venture Studio – focused on high performance, collaboration, mutual support etc. 
• Review the service-level outcomes across support partners, ensuring accountability and providing feedback for change where required 
• Manage and track outcomes across the accelerator and Drought Venture Studio to ensure participants are well supported, and have clarity on the program journey 
• Work with the Studio Comms and Community Lead to design and implement Founder/CXO recruiting strategies 
• Organise the logistics of field trips, workshops, and get togethers for the Drought Venture Studio participants and team members 
• Organise networking events, knowledge-sharing sessions, and community-building activities to enhance engagement and connection across the program 
• Own feedback surveys and metric collection on program outcomes, regularly collate into a report for the broader organisation 

• Support the Studio Director in monitoring and evaluation requirements and reporting. 

Still with us here? You are probably one of us. Research out there suggests that women and underrepresented people are less likely to apply for a role despite being perfectly qualified. We would love for you to introduce yourself – as a business with global ambitions and working deeply amongst remote communities, diversity in people, experiences and perspectives brings us closer to our mission of building a regional food system that serves the communities we work across. We're looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to join us.

Beanstalk highly encourages Aboriginal and/or Torres Strait Islander people to apply, and are seeking applicants who have demonstrated knowledge and understanding of Aboriginal and/or Torres Strait Islander culture and social ways of life.

About You:

• 4+ years of experience in program or project management of larger scale programs 
• Experience in program management in the startup ecosystem will be considered favourably
• Highly organised, with the ability to use project management software to manage key programmatic milestones and coordinate with all roles across the Venture Studio
• Strong communicator with good interpersonal and relationship-building skills
• Proactive problem solver who can be relied on to take initiative, ownership and getting things done 

Location:

• Based in Australia, preference for Brisbane based 
• Ad hoc travel across the program for workshops, events and showcases 

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Join our team as an IT Operations Engineer, where you will play a pivotal role in delivering exceptional IT service management and support. As a key member, you'll contribute to maintaining our IT infrastructure, ensuring a seamless onboarding experience, and actively enhancing the security of our systems. This position requires a dynamic individual with proven experience in providing level 1 and 2 support, adeptness in managing cloud-based applications, and a strong commitment to customer service.

Your Day to Day

• Deliver comprehensive IT service management, support, and maintenance in a dynamic technology environment.

• Collaborate with the Digital team, vendors, and stakeholders to troubleshoot technical issues.
• Provide level 1 and 2 IT support for Mac and Windows devices.
• Maintain Google Workspace and Microsoft 365 environments.
• Manage incidents, requests, and problems in alignment with ITIL standards.
• Facilitate onboarding and offboarding processes, including equipment procurement and configuration.
• Contribute to software procurement, vendor management, and contractual reviews.
• Implement zero-touch end user device deployment and optimise network support.
• Identify and implement improvements to IT infrastructure.
• Actively monitor and ensure performance meets contractual service levels for IT vendors.
• Manage asset lifecycle and contribute to disaster recovery and business continuity planning.
• Deploy security-related tools, manage information security policies, and promote cybersecurity awareness.
• Assist with data archiving, DLP, data retention initiatives, and optimise mail security.
• Perform hardware and software patch and firmware management.

Your Skills

• 5+ years in a similar Technical Operations/Level 1 & 2 Support role in a medium-sized multi-site organisation.

• Exposure to wholesale distribution, eCommerce, and manufacturing environments preferred.

• Strong experience with a variety of cloud (SaaS) based business applications.

• ITIL certification is a plus.

• Strong problem-solving and troubleshooting abilities.

• Familiarity with cybersecurity risks, frameworks, best practices, and tools.
• Vendor management skills.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!