We are seeking an experienced and detail-oriented Contract Administrator to join our dynamic commercial team in our Sydney studio. The successful candidate will play a crucial role in managing contracts and ensuring the successful delivery of major projects in New South Wales. You will work closely with our commercial team, project managers, architects, and external stakeholders to administer contracts, manage risks, and ensure compliance with contractual obligations.

Key Responsibilities:

• Contract Management: Administer and manage contracts throughout the project lifecycle, including preparation, negotiation, execution, and closeout of contracts.
• Tendering Process: Assist in the preparation of tender documents, evaluation of bids, and negotiation with contractors and suppliers.
• Risk Management: Identify and mitigate contractual risks, ensuring compliance with legal and regulatory requirements.
• Cost Control: Monitor project budgets, manage variations, and assess claims for additional costs, ensuring cost-effective delivery of projects.
• Document Control: Maintain accurate records of all contractual documents, correspondence, and change orders.
• Stakeholder Communication: Liaise with clients, contractors, and internal teams to resolve contractual issues and ensure alignment with project objectives.
• Progress Reporting: Prepare regular reports on contract status, progress, and any potential issues, providing recommendations for resolution.
• Dispute Resolution: Assist in the resolution of disputes, including the preparation of documentation and participation in negotiations or mediation.

About the Role

We are seeking a detail-oriented and proactive Branch Administrator to join our team at Crown Equipment. In this role, you will provide crucial administrative support to ensure the smooth operations of our branch. You will work closely with team members to streamline processes and enhance customer service, making a significant impact on our service delivery.

Responsibilities & Duties

• Manage daily administrative tasks including answering phone calls, responding to emails, and handling customer inquiries.
• Assist with Truck history and part availability
• Maintain accurate records and databases.
• Coordinate inventory management and assist with stocktake.
• Support the departments with the preparation of quotes and invoices for customers.
• Assist with rental agreements.

Skills & Experience

• Proven experience in an administrative role, preferably in a similar industry.
• Strong organisational skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite and experience with CRM systems.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

In this role you will:

• With a hands-on approach, effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service in the hotel locality.
• In absence of the General Manager and Heads of Department, overseeing the day-to-day operation of the hotel while and ensuring quality and compliance with standards.
• Ensure hotel targets around RPS, NPS, Loyalty and room upselling are met to ensure KPI’s are achieved.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Monitor all Very Important People (VIP’s), special guests and their requests to and their needs are met and loyalty is maintained.

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. 

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver peak moments to our guests 
• Create welcoming places and memorable experiences not only for our guests but also for your team
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Empower our team to always go the extra mile for our guests
• Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
• Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.