About Them:ACRWORLD are pleased to be working with another dynamic construction company, this client specializes in fit out and maintenance projects from 100k up to 500k. The projects my client traditionally work on range from office and health care fit-outs, make goods, high-end residential, end of trip facilities, lift lobby upgrades, remedial works, joinery and glazing, bathroom upgrades and facilities management. They offer a laid back environment, with a beautiful office located in the CBD. My client promotes a healthy work/life balance and encourage their employees to go home see their families - it's not all about work! The Role:  Working for this business your day to day will always be extremely diverse. With lots of growth on the horizon there will always be growth in this role!  With 1 direct report you will be responsible for..  Generation of invoices  Client liaison  Relationship management with Facilities Managers  Scheduling and delegation of maintenance jobs Ordering office…

Click here to view more detail / apply for Office Manager

Receptionist - Clayton Utz Brisbane Office - (Part-time) Be the face of a top tier Australian law firmCustomer service centric, friendly and enthusiasticAmazing work environment located in an iconic Brisbane location The roleThe Operations team are currently seeking a part-time Receptionist for our Brisbane Office. The Reception role is the face of our firm and is therefore critical to our internal and external client service delivery. The part-time arrangement we are offering is one week on, one week off which may be desirable to some candidates. We are happy to discuss this in more detail at interview.Our Receptionist will ensure that all visitors, callers and Clayton Utz Partners and employees are greeted and attended to in a responsive, friendly and professional manner with a focus on service excellence.Key responsibilitiesThis varied, busy and exciting role will see you:Warmly, politely and professionally greeting all Clayton Utz visitors, ensuring they feel welcomed and looked after.Answering internal and external…

Click here to view more detail / apply for Receptionist - Clayton Utz Brisbane Office - Part-time

About TMC

Australian Telemedicine Clinic (ATMC) pioneered teleradiology services in Europe when it was founded in 2002 and has since become a vital partner for more than 120 radiology departments in the UK, Sweden, Denmark, and Norway. In November 2017 TMC became part of Unilabs, a leading European provider of clinical laboratory testing and medical diagnostic.

The Opportunity

In order to provide an excellent service and patient treatment during European nighttime, we are searching for Swedish Medical Administrators eligible to relocate to Sydney, Australia for periods of 6 to 24 months (or longer).

Mission and Organisational Context

You will be a local contact point for radiographers, radiologists and clinicians at our client hospitals and your most important task will be to control and organize the incoming radiology activity to make sure we can deliver reports within 1 hour. Your role and dedication will be crucial to a seamless delivery of the service.

You will be part of TMC’s Operations Team, a diverse group of open-minded, fun and respectful people and report to its manager Eva Bornell, who is also based in Sydney. 

Role and Responsibilities

Communication, communication, communication – You liaise directly with hospital staff at European night-time to discuss incoming cases and at the same time you handle communication between hospital staff and TMC radiologists.

State-of-the-art of reporting – You ensure that all the cases which are going to be examined include essential clinical information and full set of images and that they are prepared in the most appropriate manner to ensure effective reporting by the radiologist.

Turn Around Time (TAT) – You check the response times and make sure we comply with the company KPIs.

Data management and statistics – You are in charge of reviewing incoming data provided by the hospitals and requesting any missing information. You manage certain statistics, provide support with audits and deal with cases (data entry and preparation of cases, distribution of radiology reports).

Cooperation with other departments – When necessary, you inform our Key Account Managers about any problems or anomalies in workflow, so they can provide an accurate feedback to the clients.

Experience, Knowledge, Skills

Medical experience – You have at least 2 years of experience in a medical environment, it is a plus if this is in emergency healthcare.

RIS and PACS – You have worked with information systems used in healthcare organisations (e.g. RIS and PACS systems) and can describe yourself as technology savvy.

Language skills  – You will communicate with Swedish and Danish hospitals on a daily basis, therefore we require a native level of the Swedish language and good knowledge of Danish or visceversa. . Additionally, you need to demonstrate an advanced level of written and spoken English.

If you find this opportunity attractive and challenging, we would love to hear from you. Please apply directly on the career's website or alternatively contact Robert van Tuijl, Chief People Officer on +34 93 55 00 750.

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Job Description Toll Transitions is a stand-alone business brand under which Toll delivers relocation services to a number of clients with the major client being the Australian Defence Force. The position is to support the Defence Account Manager with contractual requirements such as KPIs, adhoc reporting and meeting deadlines. A key focus in supporting customer feedback and overall responsibility for reviewing and assigning the feedback to relevant portfolio managers. Job Responsibilities

Collating and managing KPI reporting on a monthly, quarterly basis, and as required
Analysing and interpreting data in a meaningful and clear manner
Preparation of reports to meet professional standards for presentation to the client
Participate in Tolls customer feedback program by assessing responses, entering details into the database, and escalating this data/information as required
Supporting Portfolio Managers as required
Preparation of Contractual meeting Minutes
Other duties as required to support the Defence Account

Qualifications To be successful in this role, you will need:

Design, graphics and formatting expertise (would be an advantage)
Ability to work to tight deadlines
Ability to present information to management and key stakeholders
Ability to manage highly pressured situations in a fast-paced environment
Ability to demonstrate high standards of honesty and integrity
Ability to work autonomously as well as being a team player
Ability to meet project timeframes and communication outputs
Availability to travel interstate when and where required
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com Please click here to apply.

Admin / Secretarial / Office Support Administration Sydney Permanent / Full Time Flexible working hours available! Rewarding & supportive team, full training provided Great location with easy access to transport As a member of the Client Services Team, working in Head Office, your primary focus will be providing excellent customer service & administration. If you are a skilled administrator looking for a dynamic role in client services? Then come join this busy team! This is an exciting opportunity to be at the heart of this offices activities, providing essential support and initiatives.      The Role:  As a Client Services Administrator, you’ll be an all-rounder working to support the operations of a growing association. Responsibilities include – Assisting with the coordination of meetings, day-to-day financial tasks Executing a range of processes to support member services, organisational programs, data and reporting Contributing to major events and campaigns Overseeing day-to-day administration, and helping to establish efficient and…

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About Them:  Working for this leading Engineering Consultancy, who are extremely dynamic and have experienced rapid growth in recent months you wont want to miss out on this unique opportunity. This consultancy is all about a open door policy and a nice social culture. Currently on the look out for a switched on Office Manager to hit the ground running and ensure the smooth running of the office.  The Role:  This role will keep you on your toes and everyday will be different, working with a high performing team having two direct reports there will never be a dull day. With some extremely exciting projects coming up your day to day will look like this.  Assign and monitor the Administrative team responsibilities and tasks (Office Administrator and Reception) Evaluate and manage task performance of office staff i.e. coach, mentor, train office staff and manage internal staffrelations Accounts payable and receivable  Assist Head of Departments with…

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Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.Please note this is a part-time job share. 8.30am - 1.30pm.What this opportunity involves:Working onsite with our global investment bank client, you’ll be the face of JLL and our client—that’s why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, The Senior Facilities Administrator & Receptionist…

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About Them:  This longstanding, highly regarding Engineering Consultancy is a rapidly growing organisation providing professional engineering services to a wide range of clients from offices across Australia. They have quickly earned a reputation for delivering quality designs and solutions across diverse building structures.   The Role Having secured a number of new great projects and general growth this is an ideal role for a competent Office Manager who relishes working in a positive and rewarding workplace. The position is based in their offices in the fringe of Chatswood, supporting the business through a range of important administration duties. The candidate will take ownership of tasks, creating a wonderful opportunity to develop a central role in the team and progress their career.   Key Responsibilities, Skills and Qualifications Assist engineering staff with the setting-up and administration of projects. Drafting of fee proposals and tender documents. Assisting with recruitment and onboarding staff, managing sick leave and reporting …

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General Manager Major Projects Office Date:  2 Apr 2024 Location:  Brisbane, Virginia, QLD, AU Work type:  Permanent - Full Time Category:  Professional services Req ID:  7233 At Powerlink, every possibility starts with you We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a generation energy challenge. Join us and make it happen. Life at Powerlink As the General Manager Major Projects Office, you’ll help us connect a more sustainable energy future for more than five million Queenslanders and 253,000 businesses. Your work with us is about every light turned on, every community connected, and every future made possible. Family friendly and flexible working arrangements. 12.75% superannuation and salary packaging of novated lease vehicles Additional…

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SUMMARY OF THE ROLE Branch Administrator to join our Brisbane, Darra Depot  Our administrative teams play a critical role in the smooth running of our business. With complex, challenging projects being tackled every day, we need people who are skilled in making sure the right information is available in the right place and at the right time.  Joining Mammoet's local Brisbane Team in our Darra Depot, you will form a vital part of our business and it’s operations by organizing, implementing and executing administrative functions within the branch.  WHAT YOU’LL BE DOING Delivering administrative and organizational support to aid the smooth running of projects Purchasing necessary equipment for the depot; PPE, Office supplies, merchandise, kitchen supplies etc.  Ensuring information is available in an accurate and timely fashion Collecting, maintaining and processing data and documents Raising Purchase orders and PR's  Writing and compiling reports to aid in the strong communication of information Facilitate time sheeting and…

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The opportunity Please note you must be an Australian Citizen to be considered for this role.We are currently looking for a Project Finance Administrator with demonstrated experience in understanding and controlling finances within an engineering consulting project environment. This role forms part of WSP Australia’s Finance team and will support our Defence clients / projects.The role will be based in our Canberra or Sydney office with the option to work from home 2 days/week (if desired).This is a pivotal role in which you will build relationships with Project Managers, Commercial Managers and Corporate Finance whilst being part of a large group of like-minded professionals across Australia. Please note you must be an Australian Citizen to be considered for this role. You will:Hold Australian Citizenship.Make project accounting recommendations throughout the Project LifecycleMonitor project budgets and costs, and investigate any variances with planned value.Interpret financial information to support project management and commercial decisions.Champion data integrity and ensure accurate financial information…

Click here to view more detail / apply for Project Finance Administrator – Major Defence Projects

The company Our client is one of the biggest construction equipment manufacturers in the world! They are a family-run company who employs nearly 50,000 people in over 140 companies worldwide. Their product range includes earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. The position The Service Administrator is responsible for the provision of timely and effective administrative services to the Maritime Cranes Division and its Customers. In this role you will liaise directly with internal and external customers as well as form strong working relationships with internal sales, service, parts, warehouse and Maritime Cargo personnel. The duties include: Raising customer service jobs /repair orders and costing completed jobs Invoicing of customer service jobs Assisting with the scheduling of services Site mobilisation functions Prepare payroll data Addressing customer queries Booking travel Processing employee expenses and collate all expenses for on-charging Manage purchase…

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Join a top-tier Australian law firm Permanent, full-time opportunity based in BrisbaneProvide direct and high-level support to our Brisbane Tax Practice  Collaborate and contribute to a successful and impactful teamThe role An exceptional opportunity awaits an experienced Practice Administrator. Join a top-tier Australian law firm with a permanent, full-time role based in Brisbane. Working as part of a dynamic and supportive team, you will provide pivotal support at a high level to our Tax Partners and the wider team. As an integral part of the team, this role has a specific focus on supporting and managing high-level administrative responsibilities.Key responsibilities Provide high-level secretarial and administrative supportHigh-level diary management with an emphasis on organising client meetings, including a proactive approach to reorganising commitments on a needs basisManage general accounts, monthly billing, client reporting, and expenses with a keen eye for detailFile management and handling including opening and closing files and mattersManaging incoming correspondence, emails and internal and external requests,…

Click here to view more detail / apply for Practice Administrator (Legal Secretary) - Tax Practice, Brisbane Office

The roleWe have an exciting opportunity for a Practice Administrator to join our Corporate M&A team in Sydney on a full-time basis. Working with Partners Stuart Byrne and Jonathan Algar, this role will suit a driven PA who can work effectively within a hybrid team, is a natural organiser and has a drive to make the role their own. This role is predominantly office based however, the flexibility to work remotely one day per week is available.Key responsibilitiesIn this varied and fast-paced role, you will be responsible for:Administrative support to 2x Partners and wider team;Drafting, reviewing and preparing correspondence / documentation;Managing all incoming correspondence;File management;Managing telephones, electronic diaries and voicemail for team members; Organising meetings, restaurant reservations and travel bookings;Manipulation of complex documents;General accounts, reporting and monthly billing; andSupport with business development activities.Skills & ExperienceTo be successful in this role, you will have a:Minimum 12 months' experience in a legal secretarial position;Strong technical skills (MS Word,…

Click here to view more detail / apply for Practice Administrator - Corporate, M&A and Capital Markets

Title:  IT Systems Administrator/Engineer Job Number:  18753 Location:  Sydney, NSW, AU, 2009 About John Holland At John Holland, our purpose is simple – we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. Be part of the team that’s up for the challenge of transforming lives for good. About You and the Role As an IT Systems Administrator/Engineer you will have the opportunity to manage and administer a large and complex AD and Azure AD environment, manage InTune and O365 environments, and support exploring and implementing the ever-evolving features of these platforms. Working alongside Level 2 support to troubleshoot and identify resolutions, you will be passionate about supporting core applications and services across different business units…

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To be successful in this role you will have:Demonstrated experience in Accounts Payable.SAP experience – highly desirable.Mining industry experience including purchasing/warehouse understanding – advantageous.Knowledge of GST tax legislation and how to apply GST to various goods and services.Exposure to VIMS desirable.Understanding of Supplier Reconciliation activities.Attention to detail, accuracy and ability to multi-task.Exceptional customer service.Full-time permanent roleCompetitive salary 12% superannuationFlexible work options with work from home and a 9 day fortnight availableAnnual incentive programWhat we Offer When you join Anglo American, you can expect to enjoy a competitive salary and benefits package and a range of flexible work arrangements that support the balance of work, family and individual circumstances. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a…

Click here to view more detail / apply for Accounts Payable Administrator

Recruitment 24/7 has a vacancy for a 'Parts Administrator' for our client based in Wacol.
This role is ongoing, with a permanent position on offer after a qualifying period. The hours on offer are 8:30 am to 5:00 pm, or 7:30 am to 4:00 pm, Monday to Friday.
Our client is a leading manufacturer within the truck industry, and they are looking for a dedicated, committed, and hardworking new staff member to join their team.
Please apply even if you don't meet all of the criteria. Our client is willing to put time and training into their new employee.
Duties include, but are not limited to:

Administrative duties
Data entry of sales orders, stock, and job cards.
Over-the-phone, and face-to-face customer service.
With training, learning 'sales' .


This role would suit a candidate with experience in a retail/automotive environment with excellent customer service and 'people' skills. It is essential that applicants have good reading and writing abilities, and a sound knowledge of computers.
Our client is looking for a new staff member asap, so please don't hesitate in applying. To apply, please email your resume to [email protected] or call the office on (07) 3281 2489 between the hours of 8:30 am to 4:30 pm Monday to Friday. We look forward to receiving your application. Please click here to apply.

With offices in Australia, Africa, Canada, Peru and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and learning from renowned subject matter experts, we can offer you a diverse career that could take you anywhere in the world.Due to a growing level of secured studies and projects we are looking for a Project Administrator to join our growing Brisbane team and help enable the success of our projects and studies through quality project administration. An essential backbone to our Brisbane office, the Project Administrator will be responsible for providing critical administrative services whilst continuously striving towards producing high quality deliverables and providing high-level office support.The tasks you'll performMeeting and greeting Clients, visitors and staff, in a prompt professional manner.Managing phone activity in an efficient and timely manner.Accurately processing of accounts payable to various suppliers.Providing assistance to the…

Click here to view more detail / apply for Project Administrator

About usHamilton Locke is one of Australia’s fastest growing law firms, focused on transforming the traditional approach to law.We are culture-led and have a genuinely unique strategy, putting the personal and professional development of our people at the centre of everything we do. With a clean sheet of paper, we have aligned structure and systems around our strategy. We provide the team with a collaborative environment and modern and integrated technology, allowing them to focus on client needs without bureaucracy.The roleWe’re looking for an Operations Assistant to join our rapidly growing business. We’re a diverse group, and are looking for someone who is friendly, enthusiastic and loves to help others; who enjoys taking care of the details and ensuring everything runs smoothly.Working within our HQ / Operations team, this is a role that allows you to utilise your strong organisational, customer service and interpersonal skills, as well as play an integral part of the growth of the Firm.Duties of…

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ADMINISTRATOR/BOOKKEEPER | MILTON | $75K SUPER FRIENDLY AND RELAXED ACCOUNTING FIRM GREAT HYBRID ROLE WITH ADMINISTRATION AND BOOKKEEPING CAR PARK PROVIDED UP TO $75K SUPER PLEASE NOTE THAT ONLY CANDIDATES WITH AUSTRALIAN PUBLIC PRACTICE EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE. FIRM This represents a great opportunity with a very laidback and friendly accounting firm based in Milton. This firm is led by a team of highly experienced Directors and Managers with solid Mid Tier experience. The firm has invested heavily in their office culture. POSITION Due to internal restructuring, the position of Accountant/Bookkeeper has been created. This role will encompass the following: Manage workflow ATO/ASIC compliance Lodgments and collations BAS (circa 30 a quarter) Basic bookkeeping CANDIDATE The successful candidate will be able to demonstrate the following: 2 years experience within Australian Public Practice Experience with all facets of public practice administration Proficiency with cloud based accounting software packages is highly desirable (CPM, CAS360,…

Click here to view more detail / apply for ADMINISTRATOR/BOOKKEEPER | MILTON | $75K SUPER

Posted: 13/03/2024 Closing Date: 04/04/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Operations HFW is a sector focused global law firm with a focus on construction, shipping, aerospace, commodities, corporate & commercial and insurance. We have over 600 lawyers working across Australia, Asia, Europe, Middle East and the Americas. With a progressive approach to our roles in commercial business, thinking creatively and pragmatically to support our clients, we are dynamic, entrepreneurial and leaders in our specialist areas. In Australia, we have 3 offices in Melbourne, Sydney and Perth and around 200 team members. Job Description The Role The Receptionist/Office Administrator is a hybrid role responsible for overseeing office front of house while providing office services for the Sydney office.  This role is approximately 50% front of house and 50% office administration tasks. Key Responsibilities Front of House As the representative of the firm, meet and greet clients ensuring they are provided with…

Click here to view more detail / apply for Office Administrator/Receptionist

About us: The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights.  Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision.  Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student. Your role: As the Administration Officer you will: Provide administrative, human resources and financial services to the branch. Work as a team for the delivery of administrative and corporate support functions across the branch. Administration Officers are assigned to teams and may move between teams as required to meet fluctuating workloads, address priorities and to provide learning and development opportunities across the Branch. The Administration Officer is part of the Branch…

Click here to view more detail / apply for Administration Officer - Office of the DDG, Policy, Performance, International & Intergovernmental, Education

In this role you will:

• Leading the Hotel Front Office operation to achieve a reputation as a market leader
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Involvement in recruitment activities such as applicant screening, phone screens, in person interviews, reference checks, etc.
• Leading onboarding and training of the Front Office team ensuring they are trained in all aspects of their role
• To develop departmental training manuals and implement department training programs
• Supervision of lobby services (including car parking and porter services where applicable), ensuring guest arrivals and departures are as efficient as possible.
• Daily liaison with the Revenue & Reservations office to ensure accuracy in room allocation and maximising of yield.
• Preparation of reports as required

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba