First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best Unified Communications Engineer in Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of UC specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great IT Engineering professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Account Management, best Project Manager, best team!

Role

To be the right person for this role, you will have significant experience within the telecommunications industry and unified communications and have developed competence in a range of Unified Communications technologies. Specifically, you will have exposure to Mitel and be looking for your next big step. This role will give you the time and opportunities to grow your career.

In this role you will:

• Be involved in the scoping and delivery of UC solutions for SME and mid-sized customers
• Provide onsite and remote support for voice infrastructure and associated technologies
• Troubleshoot and resolve a wide range of Unified Communications problems
• Work with engineering teams on escalations of complex ongoing issues
• Contribute to on-prem and cloud deployments
• Resolve issues within IVR call flow scripting
• Write and update technical documentation/Knowledge Base articles

To be successful in this role, you'll need:

• Solid technical understanding of the telecommunications space, particularly Unified Comms
• Significant exposure to leading UC vendors, ideally Mitel, although Avaya, Cisco etc would be considered
• Exposure to the some of the following technologies:
  • VMWare vCenter/ESXi
  • MiVoice Business
  • MiCollab and MiVoice Border Gateway
  • MiContact Centre Business
  • Networking (DHCP, Vlans, HP Switches, Meraki)
  • SIP Trunking/Devices
  • Fax over IP (FoIP)
• Have some exposure to cloud-based UCaaC solutions like Teams and Zoom
• Familiarity with SBC, ideally in Ribbon or Audio Codes would be viewed very favorably
• Be a self-motivated, autonomous team player - At First Focus we win together
• Be someone who demonstrates dedication coupled with a results-focused mindset
• To be a great communicator possessing outstanding spoken and written English skills

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• A competitive salary is on offer coupled with a broad range of other benefits
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer 10 paid study days a year and support employees towards certifications and qualifications - we will not only pay for the exams you pass but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environme
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

What you get to do in this role

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

• The Senior Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on ServiceNow Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Technical Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays, on-call) as needed. 

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role

V2 Digital is seeking a talented Power BI Engineer (Contractor) to join our dynamic team. In this role, you will contribute to unlocking transformative value through experience-led solutions that are deeply informed by insights.

Responsibilities:

• Design and develop Power BI reports and dashboards that provide insightful data visualizations for stakeholders.
• Collaborate with cross-functional teams to understand data requirements and translate them into effective BI solutions.
• Optimize data models and performance for Power BI reports to ensure efficient data processing and retrieval.
• Ensure data integrity and accuracy through regular audits and validation checks on Power BI data sources.
• Implement security measures for report access and data confidentiality according to organizational policies.
• Stay updated with the latest Power BI features, best practices, and industry trends to continuously improve BI solutions.
• Provide training and support to end-users on how to utilize Power BI effectively for their specific needs.

Requirements

• Proven experience in Power BI or similar business intelligence tools to create reports and dashboards.
• Strong understanding of data modeling, ETL processes, and data warehousing concepts.
• Experience with DAX (Data Analysis Expressions) for advanced data calculations and analytics in Power BI.
• Proficient in SQL and able to write complex queries to extract and manipulate data from various sources.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders and present findings.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Your day could include any of the following:

• Develop and implement innovative process engineering strategies and solutions for water and wastewater treatment projects.
• Oversee the design, simulation and optimisation of treatment processes
• Provide guidance on technical challenges and solutions, including advanced process technologies and sustainability practices.
• Build and maintain strong relationships with clients by understanding their challenges and delivering tailored solutions.
• Mentor and develop junior engineers and technical staff, fostering a culture of innovation and continuous learning.
• Ensure designs and solutions meet safety, environmental, and regulatory standards.

Senior iOS Engineer (12 month Fixed-term-contract)

Join our team as a Senior iOS Engineer, and unlock your potential in a challenging, dynamic, and fast-paced environment. 

As a Senior iOS Engineer, you will be part of a Tech Squad to execute on an exciting travel product. You will get an opportunity to work on cutting edge technology and play a pivotal role in driving advancement in the bank's leading engineering practices. You will build and coach others to develop and automate the testing of robust, adaptable code that is always production ready.  

Enjoy a competitive salary, wellbeing perks, and endless opportunities for professional development and internal mobility. Don't miss out on this chance to showcase your skills!

 About us

Visa Managed Services (VMS) is the delivery arm of Visa Consulting and Analytics (VCA) team. We draw on our expertise in strategy, consulting, data analytics, and industry experience to develop fact-based recommendations and delivery plans to improve client performance. The VMS team is specialised in building teams that work within our client’s businesses to drive results.

About your role

Embedded within the client’s business, you’ll enjoy working in a collaborative Tech Squad, delivering against a clear roadmap that will deliver results for the client.

• We are looking for a passionate Senior iOS Engineer to join our mobile development team. In this role you will design, develop, test, and deliver robust and secure banking applications  for the iPhone, iPad, and Watch devices.
• Work along the full lifecycle iOS software engineering from idea to working production.
• Take ownership across the SDLC – planning, analysing, designing, implementing, testing, deploying, and maintaining – in adherence to development standards and guidelines.
• Write code that is easy to read, highly maintainable, and written with automated testing in mind.
• Leverage the best in TDD/BDD practices to delivery working software, every time.
• Working with business analysts, and user experience designers to ensure requirements are clear whilst offering technical input into the requirements process.
• Working with solution designers to provide input into the design for any feature or application that the mobile service support.

What you will need to be successful:

• 5+ years demonstrated experience as an iOS Developer.
• Strong Swift knowledge: Generics, “Result” pattern, Protocol-Oriented programming, Functional Programming, algebraic data types, etc
• Solid experience with Xcode, IB, and Instruments
• In-depth knowledge of Cocoa & Cocoa Touch frameworks
• HTTP web services integration
• Strong OOP concepts & Design Patterns understanding
• Strong Git & GitFlow knowledge
• Unit Testing Design and Implementation

Why Work with Us:

• Opportunity to work in a dynamic and fast-paced environment
• Take advantage of working across two organisations
• Collaborative and supportive team culture
• Competitive salary and other perks including AUD1,000 well-being allowance and AUD4,000 study grant
• Professional development opportunities to grow your skills and career
• Opportunities to move internally to switch up your career

Become a valuable member of our team and contribute to our thriving organisation. Apply now and show us what you’ve got!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Overview 

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together. 

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability. 

www.appliedev.com 

Job Purpose: 

Working closely with key stakeholders including Lead Software and Systems Engineers, Software Engineering Managers, design and test application-level software to achieve functional, safety and business objectives. 

Duties & tasks include: 

• Design safety compliant software components to realise specifications and requirements from systems engineering inputs. 

• Implement designs in a Model Based Design framework. 

• Develop unit tests and support the development of a unit testing framework in a Simulink environment (including plant creation). 

• Perform unit tests on implemented software components (MIL and SIL). 

• Be involved in the full life-cycle of system/software development from concept through integration, test, and release to vehicles.  

The ideal candidate for this position brings with them: 

Essential:  

• BS or MS in Electrical Engineering, Computer Engineering, Computer Science, Mechatronics or the equivalent in experience with focus on controls engineering. 

• 5+ years of proven experience, in the automotive industry or similar preferred. 

• Experience in safety critical software development 

• Experience using Matlab/Simulink to create software components in a Model Based Design workflow. 

• Experience with plant model creation and simulation. 

• Experience with root cause analysis and engineering risk management methods (e.g., FMEA). 

• Knowledge of version control (Git). 

• Outstanding communication and presentation abilities. 

• Fluency in written and verbal communication in English. 

Desirable: 

• Experience with vehicle dynamics, motion control or ADAS systems. 

• Experience working in an agile workflow. 

• ISO-26262 and ASPICE knowledge is preferred 

• Proficient in embedded C/C++. 

• Experience in data analysis. 

• Familiarity with communication protocols (CAN, LIN, Ethernet, I2C, SPI). 

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We have a company paid cafe onsite and free parking in the business park. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team. 

At AECOM, we are passionate about the future of the Hunter Region.

As a result of a significant project pipeline, AECOM is looking to grow its Civil Structures team in Newcastle with the addition of a ‘Senior Structural Engineer’. 

In the role of Senior Structural Engineer, you will be responsible for developing deliverables ranging from condition investigation reports, presentation of analyses, and other design documentation in accordance with Australian standards and client specifications, whilst supervising and supporting junior engineers.

Ideally, you will have prior experience in the following areas:

• Development of concept solutions for Water, Transportation and/or Energy infrastructure
• Inspection and assessment of existing structural assets
• Delivery of analysis & design of solutions for Water, Transportation and/or Energy infrastructure
• Experience in supporting construction related activities.

You will work within a well-established and highly experienced Newcastle engineering team – as well as with other teams within AECOM’s extensive network of professionals – on a range of civil infrastructure projects for a broad range of clients on local, regional, and inter-state projects.

UI/UX Engineer (12 month Fixed-term-contract)

Join our team as a UI/UX Engineer, and unlock your potential in a challenging, dynamic, and fast-paced environment. 

As a UI/UX Engineer, you will be part of a Tech Squad to execute on an exciting travel product. You will get an opportunity to work on cutting edge technology and play a pivotal role in driving advancement in the bank's leading engineering practices. You will build and coach others to develop and automate the testing of robust, adaptable code that is always production ready.  

Enjoy a competitive salary, wellbeing perks, and endless opportunities for professional development and internal mobility. Don't miss out on this chance to showcase your skills!

 About us

Visa Managed Services (VMS) is the delivery arm of Visa Consulting and Analytics (VCA) team. We draw on our expertise in strategy, consulting, data analytics, and industry experience to develop fact-based recommendations and delivery plans to improve client performance. The VMS team is specialised in building teams that work within our client’s businesses to drive results.

About your role

Embedded within the client’s business, you’ll enjoy working in a collaborative Tech Squad, delivering against a clear roadmap that will deliver results for the client.

• You are a UX leader curious about emerging technology
• Our team is committed to providing the best digital experience for our customers
• Through collaboration we can deliver the best customer experience across our digital platforms
• Cohesively work with the broader design, research and delivery team to produce designs that champion the best digital experience for our customers while achieving business goals.
• Under the leadership of your Experience Design lead you will own 1-2 major projects – from scoping and costing through to design execution.
• Produce flows, wireframes and interactive prototypes along with detailed supporting documentation
• Regularly review data and insights to create designs that put the customer first while meeting business objectives
• Effectively manage stakeholder’s expectations through regular and relevant interaction. Your stakeholder community includes Product Owners, Dev/Engineering, Sales, Marketing, Legal and Compliance representatives
• Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.
• Make trade-offs in an environment of often-conflicting objectives, e.g. deliver great experience to deadlines with fixed resources. Ruthless prioritisation and an ability to focus on key issues.
• Advocate the value of UX in the broader organisation

What you will need to be successful:

• Proven experience designing conceptually for complex, transactional consumer interfaces across multiple devices
• An ability to solve complex design problems while visualising solutions in appropriate ways
• Proven experience managing UX project delivery in an agile framework within agreed time frames
• Experience managing, coaching and mentoring other designers to achieve desired outcomes while recognising the difference between “good” and “great” work.
• Influential communication and stakeholder management skills with demonstrated success presenting design in a clear, confident and persuasive manner
• Experience using customer research, behavioural or digital analytics to drive design and optimisation
• Skills in information architecture, task flow and/or decision tree mapping
• To support the application a strong portfolio demonstrating UX process, low and high fidelity design skills, outcomes delivered would be of value.

Why Work with Us:

• Opportunity to work in a dynamic and fast-paced environment
• Take advantage of working across two organisations
• Collaborative and supportive team culture
• Competitive salary and other perks including AUD1,000 well-being allowance and AUD4,000 study grant
• Professional development opportunities to grow your skills and career
• Opportunities to move internally to switch up your career

Become a valuable member of our team and contribute to our thriving organisation. Apply now and show us what you’ve got!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What will a day in this role look like: 

• As part of this role, you will be given the opportunity to lead and deliver a variety of interesting projects, offering you the chance to combine your technical skills, project management skills and client relationship management experience with a project delivery focus.
• Working with a broad range of clients, you will be involved in key stakeholder engagement processes, contributing to the growth of our business. 
• As an experienced practitioner with significant experience working in an engineering design consultancy, you will be leader on multi-disciplinary projects. 
• As an experienced engineer, you will be a passionate mentor, supporting the development of our more junior team members.

Due to significant contract awards within our ANZ Water business, we are expanding our team and are currently searching for a proven Water Resources Engineer to join our Adelaide office.

We are known as industry leaders in the delivery of water resources projects, particularly in the areas of flood risk assessment, coastal engineering, hydrological and hydraulic modelling, drainage design, mine water management, and disaster management. In this role, you will support a variety of projects across a range of market sectors, with a focus on transport (road, rail and air) and defence markets located across South Australia and beyond.

By joining our team, you will have access to mentoring and guidance from our industry leading experts. You will also have the opportunity to work and collaborate with interstate and international offices.

What will a day in this role look like:

• Manage and deliver local projects from strategy to detailed drainage design and delivery. 
• Communicate with internal/external stakeholders and assist in project delivery across various sectors. 
• Mentor and guide junior engineers, designers, and drafters; collaborate across engineering disciplines. 
• Apply drainage engineering expertise to contribute to project design and delivery in diverse markets. 
• Lead client-facing projects, ensuring quality, timeliness, and budget adherence. 
• Develop project leadership and design management skills while influencing office culture. 

Development is the largest discipline at Endava. Our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. Always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset.  

Responsibilities

• Elaborates software/system design and assists development teams in carrying out the implementation of complex technical solutions.
• Collaborates with architects, BAs, and other project stakeholders in assessing the feasibility of the requirements and actively participates in defining the technical solutions.
• Recommends and promotes IT industry standards, tools, and practices (DevOps, etc.) to achieve well-engineered software products.
• Proposes improvements and escalates risks/issues related to development activities.
• Participates in the review of the work done by development team members.
• Learns, applies, and promotes new technologies, practices, and tools as appropriate to the project.
• Participates in internal and external tech communities, events, etc.
• Shares experience and knowledge gained from projects.

Overview 

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together. 

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability. 

www.appliedev.com 

Job Purpose: 

Working closely with global software teams and key internal and external stakeholders, you will lead a team of software engineers to develop drivers, configure our middleware stack and support with integration and board bring up activities. 

Duties & tasks include: 

• Work in a professional cross-functional team environment to assist in the development of new products, from prototype through production. 

• Lead a team of local and contract engineers to configure an AUTOSAR BSW stack, including CDD development, to satisfy system/software requirements and architecture. 

• Take ownership of the BSW stack and support verification and integration of SWC. 

• Follow our safety-critical and secure software development process and ensure your team is not only delivering a functional BSW stack, but also producing the required artefacts to comply with ISO 26262/ISO 21434/ASPICE standards.  

The ideal candidate for this position brings with them: 

• A bachelor’s degree or equivalent in Electronics Engineering and/or Computer Science. 

• Minimum 5 years’ experience in the automotive or similar industries required: 

• Experience in the following areas preferred: 

• Safety-critical software for ASIL rated systems in accordance with ISO 26262 

• Configuring AUTOSAR Classic BSW stacks 

• A strong understanding of embedded software development concepts (i.e. use of peripherals like DMA, communication protocols like SPI, CAN, configuration of RTOS) 

• A sound understanding of the full software development lifecycle (SDLC) through requirements, design, implementation, testing and support. 

• Proficiency with the following tools, technologies & systems (or equivalents): 

• C/C++ 

• AUTOSAR Classic configuration tools 

• Vector Toolkits 

• Lauterbach TRACE32 or similar 

• Git 

• Polarion or similar configuration management systems 

• Jira 

• Experience with root cause analysis and engineering risk management methods (e.g., FMEA). 

• Experience with Infineon AURIX processors highly regarded 

• Demonstrable team leadership skills 

• Experience working in a fast-paced environment dealing with complex and multiple tasks. 

• The ability to be adaptable and flexible to business needs. 

• Excellent organisation skills and fluency in written and verbal communication in English.  

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We have an onsite company paid cafe and free parking in the business park. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team. 

What you get to do in this role

As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalation for the customer and providing technical guidance in addressing their business needs. The focus will be on addressing complex Integration issues that are inbound or outbound of the ServiceNow Platform. You will be the voice of the customer in ServiceNow product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.   As part of this team, you will be expected to learn our product suite as it continues to grow so you can best understand and support how our customers make use of our platform.

Specifically, the Technical Support Engineer will be involved in 

• Customer Advocate providing support to users/administrators of our platform.
• Contributing to the growth of best practices for the delivery of support services.
• Understanding our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.
• Assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues.
• Managing customers' expectations and experience in a way that results in high customer satisfaction.
• Maintaining technical expertise in assigned areas of product functionality and use that expertise to help customers.
• Suggesting and implementing improvements to internal processes and work on technical and non-technical projects.
• Communicating with customers and our teams through case, phone and other digital methods.
• Creating knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers.
• Maintaining impeccable case hygiene and customer related files and records.
• Handling incoming phone calls for existing and new customer issues.

AECOM has an opening for an Electrical Engineer to join our Buildings and Places team in our Sydney CBD office.

The role is ideal for a values driven experienced engineer with a strong technical background with an interest in developing detailed design solutions and is responsible for the delivery of a range of exciting electrical engineering projects which cover a diverse range of the construction sector including Data Centres, Defence, Commercial, Education and Health.

What will a day in this role look like:

• Use your experience on building services projects as an Electrical Engineer or Senior Electrical Engineer, to prepare technical design documentation across a variety of industries and market sectors whilst guiding and mentoring junior members of staff.
• Contribute to the broader team by providing specialised advice on a range of projects, utilising your experience in Australian Standards with exposure to State and Federal Government Projects
• Liaise with internal stakeholders across our expansive multi-disciplinary engineering team to provide high-level technical advice on some community-defining projects.
• Design experience on Australian defence infrastructure and facilities