About Dipole GroupWe are a wholly Australian owned and operated ICT and Telecom networks specialist delivery business. Dipole operates locally, region..
About Dipole Group
We are a wholly Australian owned and operated ICT and Telecom networks specialist delivery business. Dipole operates locally, regionally, and internationally. Our capabilities span across Telecommunications, Finance, Insurance, health, Public Services, Print / Digital Media, Broadcast and Supply Chain.
Dipole Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The Role
We are looking for a highly skilled Observability Engineer with strong experience to join our growing team and contribute to the development that empowers our organization to deliver exceptional customer experiences. Apply your expertise, technical acumen, and leadership skills to drive innovation and make a significant impact on our business growth.
The Monitoring and Observability engineer will be responsible for Designing, configuring, monitoring, implementing, and maintaining our observability solutions and troubleshooting IT systems and applications to ensure optimal performance and reliability. You will work closely with cross-functional teams to identify potential issues and provide innovative insights to optimize system performance, stability, and availability. The engineer will also be responsible for automating alerting and remediation processes to reduce mean time to resolution (MTTR) and improve system uptime.
Mandatory Skills:
• 10+ years of experience working in observability, operations, or DevOps domains.
• Proficient in Observability, monitoring, and logging tools Like Dynatrace, Elastic, Splunk
• Candidate should have done installation, setting up and configuration on monitoring tools - Like Dynatrace, Nagios.
Essential skills & Experience:
• Configure and maintain monitoring and observability tools and systems. Nagios & Dynatrace
• Monitor Server, network infrastructure and application performance metrics, and identify patterns and trends to improve system performance and reliability.
• Troubleshoot issues and outages, working closely with development and operations teams to identify root causes and develop solutions.
• Automate alerting and remediation processes to reduce mean time to resolution (MTTR) and improve system uptime.
• Conduct capacity planning and forecasting to ensure scalability and optimal performance of IT systems and applications.
• Collaborate with cross-functional teams to support incident management, change management, and problem management processes.
• Possess strong skills in planning, project management and attention to detail and has excellent problem solving and evaluative judgement skills.
• Communicate and co-ordinate people across geographies and among multiple teams to handle team across offshore and onshore.
• Problem solving - identify and resolve problems in a timely manner and report issues to the management team; demonstrate appropriate risk-taking and comfort with ambiguity.
• Exceptional Time management skill with an ability to prioritize and plan work effectively.
• Strong team member, collaborator, and self-starter.
• Relationship and teamwork focus.
• Welcoming changes and feedback with a flexible, adaptable, and helpful approach.
Skills Required:
• Deep understanding of IT infrastructure monitoring and observability best practices.
• Strong analytical skills, with the ability to analyse large amounts of data and identify patterns and trends.
• Strong troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve complex issues.
• Programming skills in languages such Perl, Shell, or python.
• Experience with container orchestration tools like Kubernetes, Docker.
• Experience with cloud platforms such as AWS, GCP, or Azure.
• Experience with tools like Elastic, Splunk, and Dynatrace
Next Steps
If you are passionate about Observability Engineer and have the necessary skills and experience, please click on the APPLY button now. Due to the high number of applicants, only shortlisted candidates will be contacted for further discussion within 3-5 business days. We thank you for taking an interest in this opportunity with us.
Job Type: Full-time, Permanent
Salary: From 100,000 AUD per annum plus Superannuation.