about the job
were looking for a project manager to join our portland team.
when you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose delivering a more sustainable world. were excited about the challenges ahead. if you ask us, theres never been a more rewarding time to work in the energy, chemical and resources sectors.
we offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. thats why we offer flexible and hybrid working options, so you can choose when, where and how you work.
who we are
worley is a global professional services company of energy, chemicals and resources experts headquartered in australia.
right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers ... Click here to view more detail / apply for Project Manager

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As an Assistant Restaurant Manager at GYG, you will be supporting the Restaurant Manager with day-to-day operations, as well as guiding the team through bustling service periods. You will spearhead crew training, elevate the guest experience, and contribute to the management of inventory and finances.  

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Restaurant Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Leadership experience in a fast-paced, high-energy setting  
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 
• Past success in achieving and driving KPI’s  

*Please note, training will commence prior to Restaurant Opening.

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

*Please note, training will commence prior to Restaurant Opening.

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

22nd November,

Join a supportive leadership team with Australias leading Student Accommodation Provider
Permanent Full-Time position based at UniLodge Melbourne CBD
Strong focus on supporting and developing our leaders
  
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
  
What role will you play
  
We are on the lookout for an experienced General Manager to join and lead our team at
... Click here to view more detail / apply for General Manager

Flexible location hybrid work arrangements
Full-time and continuing - commencing from 24 February
HEW 10 $142,074 17% Superannuation


 

Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
Position overview
The Senior Manager, Category Management provides visible leadership of a team of (currently 3) professional roles and is responsible for the achievement of results for the teams services and activities and the development and implementation of category management strategies and governance frameworks. The role manages the integration of activities within a function and collaborates ... Click here to view more detail / apply for Senior Manager, Category Management

As a Department Manager you are responsible for supporting the Sales?and Profit goals by setting a plan for your?department to deliver a Great Customer?Experience in line with your store.?You ensure you have a Great Team and?support their development, working with succession planning, talent development and?structured performance management for?your team based on results, values, and?leadership.?? 
? 
Key responsibilities: 

Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual


Merchandisers you take action to maximise sales.


Drive Hello Member program in line with country goals


Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.


Together with your Visual Team, you ensure the implementation of the Commercial Handbook.


Evaluate and manage the performance of your team; give regular feedback, execute
... Click here to view more detail / apply for Department Manager

An exciting opportunity for an Account Manager or an Account Executive that is ready to step up to join this award winning agency.    You'll play a pivotal role supporting the Account Director to develop innovative shopper / promotional campaigns.    You'll work on some of the world's most iconic household brands and Australia's most loved FMCG brands.    About You:-   

Proven project management, planning, and organisational capabilities.
Agency experience demonstrating a track record of successfully overseeing multiple projects with varying priorities, budgets, timelines, and client engagements.
Exposure to shopper / promotional marketing will be viewed favourably, but not essential
Intrinsic self-motivation with guidance from your Account Director.
Proficiency in fulfilling client expectations and requirements.
A proactive and solution-oriented mindset.
Competence in managing a diverse array of internal and external relationships..
Excellent communicator and team player
Comfortable


... Click here to view more detail / apply for Account Manager

As a Department Manager you are responsible for supporting the Sales?and Profit goals by setting a plan for your?department to deliver a Great Customer?Experience in line with your store.?You ensure you have a Great Team and?support their development, working with succession planning, talent development and?structured performance management for?your team based on results, values, and?leadership.?? 
? 
Key responsibilities: 

Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual


Merchandisers you take action to maximise sales.


Drive Hello Member program in line with country goals


Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.


Together with your Visual Team, you ensure the implementation of the Commercial Handbook.


Evaluate and manage the performance of your team; give regular feedback, execute
... Click here to view more detail / apply for Department Manager

Location: Lilydale, Victoria, Australia
Job ID: R
Date Posted:
Company Name: HITACHI ENERGY AUSTRALIA PTY LTD
Profession (Job Category): Sales, Marketing & Product Management
Job Schedule:  Full time
Remote: No
Job Description:
Mission statement:
This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets Specific focus on mining, transport and power generation customers in the allocated geography. Develop, implement and manage the account(s) strategy focused on growth, profitability and customer satisfaction. Coordinate the sales activities and manage resolution of specific customer problems. Sell and promote Hitachi Energy products and solutions in the allocated geography, target clients and projects in accordance with market strategies. Develop and maintain new sales opportunities, customer relationships and manage resolution to specific customer problems. Partner with Local BU team members (also FES sales functions) for assigned customers to maximize top line orders.
Your responsibilities:
... Click here to view more detail / apply for Account Manager

Company Culture
Working with an organisation who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Providing overall operational & clinical support across a medium sized residential aged care facility. You will be responsible for the day to day management and the continued success and development of this medium aged care service within a beautiful location within Bundaberg, QLD
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
Reporting to the Regional Manager and working collaboratively with your clinical lead your main responsibilities will include: ensuring the delivery of high quality person
... Click here to view more detail / apply for Residential Manager

Posted: 06/12/


20/12/

Job Type: Permanent - Full Time

Location: Melbourne

Job Category: Community Services and Development


Join us and share our Vision:
All people affordably housed in neighborhoods that support life opportunities
Housing Choices Australia  (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia. 
We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders. 
Housing Choices recognises

... Click here to view more detail / apply for Project Manager, Project Management Office

As an  Associate (Cost Managament)  at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. For us lasting trusted relationships are everything, both with our teams and our clients






In this role you will:

Act as the key account manager, developing client relationships based upon partnership and trust.
Use your business development skills to engage new clients as well as repeat projects with existing clients.
Oversee key strategic client projects.
Create estimates and cost plans for



... Click here to view more detail / apply for Associate (Cost Management)

We are looking for a Finance Manager to join our Finance team to support the Corporate Functions to help achieve their financial goals over various time frames.

What this role is about?

The role serves as the principal contact between the Corporate Functions and the central Group Finance function, facilitating effective communication and ensuring alignment between the two.

Here's more of what you’ll work on:

Reporting (Month, HY and FY)

• Performance Monitoring: Review and analyse monthly financial activities for the Corporate Functions, including detailed assessments of month-to-date (MTD) and year-to-date (YTD) performance.
• Dashboard Reporting: Prepare and present monthly performance dashboards, highlighting key metrics, trends, and variances. Ensure reports are clear, accurate, and provide actionable insights.
• Accruals & adjustments: Review and approve accruals or adjustments to ensure that financial statements reflect the true economic condition.
• Insights: Provide meaningful insights and recommendations based on financial analysis to drive better business performance.

Decision Support

• Partner the Corporate Functions leadership team with financial decision-making by providing relevant data, analysis, and recommendations.
• Build and maintain financial models, e.g. FTE resource model, scenario and sensitivity analysis, and other ad-hoc financial analytical activities as required.
• Lead and support continuous improvement initiatives within the Business Unit Finance team. Focus on enhancing productivity, efficiency, and the overall effectiveness of financial processes.

Forecasting & Budgeting

• Review budget/forecast models for the BU, ensuring they reflect all financial aspects including revenue, expenses, and capital expenditures.
• Ensure driver-based assumptions are signed-off by the BU, and offer insights into the status of budget submissions, highlighting areas of opportunities and risks.
• Provide the Corporate Functions with reporting on forecast submissions, including status against target. Offer analysis and insight to support the forecast, helping stakeholders understand the implications of forecasted results.

Team Lead Functions

• Assist and provide guidance to the Finance Business Partner with day-to-day activities
• Review and provide oversight of the team’s workflow and new initiatives.
• Process improvement of team procedures and functions

Day to day you will:

• Manage campaign set up, technical implementation and optimisation of digital advertising campaigns
• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaign to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Collaborate with Nines digital sales teams to resolve technical or delivery issues while ensuring campaign enquiries are reviewed and actioned in a timely manner
• Run weekly ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success! Opportunity to build your skills by completing Sales Academy – our bespoke training and development program for Sales. 
• Every day is flexible - we believe in the future of work where our work is led by task and purpose. Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today. 
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!

OFFICE MANAGER

Estrin Saul Lawyers is currently seeking an experienced Office Manager to join our dedicated team.

Company Background

We are modern and dynamic experts in our field and pride ourselves on clear, concise and competent solutions for your desired immigration outcomes. With over 50 years’ combined experience in immigration law, we are well-placed to provide you with expert, yet practical immigration advice. Estrin Saul Lawyers is one of Australia's largest specialist immigration law firms. We specialise in all aspects of immigration law and have significant corporate, skilled, family, litigation, humanitarian and health / disability practices.

About the Position

Job Title: Office Manager
Job Type: Full-time, Permanent.
Location: Perth, WA 6000
Salary: $75,000 per annum

Position Overview

The Office Manager plays a crucial role in the operational success of Estrin Saul Lawyers. This position requires a thorough understanding of the firm’s operational processes, excellent communication skills, and the ability to collaborate effectively with diverse stakeholders – including clients, colleagues, and external bodies. The Office Manager is instrumental in ensuring the smooth functioning of the firm’s Perth, Adelaide and Manila offices and contributes to maintaining our reputation as a leading provider of immigration law services.

Key Responsibilities

The main duties of the Office Manager include and is not limited to the following:

Financial Management:

• Collaborate with the Partners in overseeing the firm’s budgeting, financial reporting, and billing processes.
• Ensure compliance with relevant financial regulations (e.g., trust accounting rules) by collaborating with the firm’s auditors, bookkeeper, and other financial professionals.
• Analyse financial data to identify trends, opportunities for cost savings, and revenue growth potential.
• Monitor and manage team and individual budgets, ensuring alignment with the firm’s financial goals and objectives.
• Oversee payroll processing, ensuring accuracy, timeliness, and compliance with relevant tax and employment laws.
Office Administration:

• Ensure that office equipment (printers, computers, etc.) is properly maintained and serviced.
• Manage office supply inventory, ordering new supplies as needed and ensuring adequate stock levels.
• Implement and maintain compliance with occupational health and safety regulations, conducting regular inspections and addressing any potential hazards.

Contract Management:

• Prepare, assess and review the firm’s applications, contracts and agreements with external service providers.
• Prepare, assess, and review the firm’s employment agreements, ensuring compliance with relevant employment laws.

Human Resources:

• In collaboration with the firm’s leadership team, assist with the firm’s recruitment, onboarding, and performance evaluation activities in line with the firm’s strategic plans.
• In collaboration with the firm’s leadership team, assist with implementing training programs to enhance staff knowledge in line with the firm’s strategic objectives.
• Maintain effective communication with the firm’s external HR provider to ensure seamless coordination of HR services, including payroll, benefits administration, and compliance with employment law.
• Oversee the firm’s use of Xero for accurate and up-to-date employee record management.
Office Policy Development:
• Establish and maintain a comprehensive library of internal policies and procedures that adhere to legal requirements specific to the practice of law, ensuring compliance and best practices.

Strategic Planning:

• Actively participate in the firm’s leadership team, contributing to the development and implementation of strategic plans that drive the firm’s growth and success.
Data Management and Security:
• Assist with the implementation and enforcement of the firm’s data security measures to safeguard sensitive client information and maintain confidentiality.

Audit Coordination:

• Collaborate with relevant team members to develop comprehensive annual audit plans that address key risk areas within the firm’s operations.
• Lead the execution of regular audits, ensuring that findings are thoroughly analysed, and any identified issues are promptly addressed to maintain compliance and improve processes.

Reception and Drafting Team Management:

• In collaboration with the relevant team leaders, provide overall direction and supervision for the Manila drafting and reception services team, ensuring efficient and high-quality service delivery.
• Establish clear performance targets for the Manila team and regularly monitor their productivity, providing constructive feedback and coaching to optimise performance.
• Develop and implement targeted training programs for the Manila team to enhance their skills in legal drafting, client communication, and administrative tasks, aligning with the firm’s quality standards.
• Maintain open communication with the Manila team leader to proactively address any operational challenges or issues, ensuring smooth and uninterrupted service delivery.
• Facilitate seamless communication and collaboration between the Manila team and the Australian offices, fostering a cohesive and unified team environment.

Team Culture & Development:

• Embody and champion the firm’s values, mission, and vision, creating a shared sense of purpose and pride among team members.
• Actively participate in firm-wide initiatives and events, contributing to a positive and engaging work environment.
• Foster a culture of open communication, feedback, and recognition, encouraging team members to share ideas, learn from each other, and celebrate successes.
• Promote diversity, equity, and inclusion within the team and the firm as a whole.

Required Qualifications:

• At least a bachelor’s degree in a relevant field. Candidates with a master's degree or higher will be given preference.
• The candidate must possess superior English proficiency.
• Must have unrestricted work rights in Australia.

Required Skills and Experience:

• At least 2 years’ worth of experience in office administration/management role.
• Experience in overseeing financial operations.
• Experience in managing human resources functions, encompassing recruitment, onboarding, and performance management.
• Exceptional organisational and time-management skills, with the ability to prioritise tasks, meet deadlines, and maintain efficiency.
• Has excellent technical skills and is adept at troubleshooting IT issues.
• Proficient in using Microsoft Office Suite, Xero accounting software, and various office hardware.
• Strong attention to detail and a commitment to maintaining a clean, organised, and professional office environment.
• Exceptional problem-solving and decision-making abilities, enabling effective handling of unexpected situations and conflict resolution.

Position : Hotel Manager
Salary : $75 000 - $85 000 per year + super (Job type - Full-time)
Location : Bruce Rock
Full time position


As the Manager of this multifaceted venue, your primary role will be to drive the venue's successful operation and overall success. You will lead your team while overseeing a wide array of product offerings spanning traditional on-premises drivers including food, beverage, functions and events.
This role allows you to cover all aspects of the business while fostering strong community relationships, presenting an opportunity for you to elevate your career by leading a large, dynamic hospitality operation to higher levels of trade, performance, and team engagement.
This position requires a proactive leader with prior experience managing multiple sites to drive a large, multifaceted venue forward. If you have a demonstrated track record of successfully steering business growth, we encourage you to apply.

Key Responsibility :
- Guest relations: welcoming customers, assessing and reviewing customer satisfaction
- Directing and overseeing reservations, reception, room service and housekeeping activities
- Inventory management and financial reporting
- Stock management and procurement
- Supervision and leading a team of bar staff, cooks and housekeepers
- Ensuring compliance with all health and safety, licensing and liquor regulations
- Supervising security arrangements, and garden and property maintenance
- Planning and supervising bar, restaurant, function and conference activities
- Organising staff rosters
- Reporting to senior management

Skill / experience :
- Flexibility and highly adaptable
- A high-level customer service
- Problem solving
- Complete understanding of regulatory compliance
- Minimum of 1 year experience as a hotel / restaurant manager or similar role
- Excellent customer service and ability to lead and supervise a team
- Hold a current Unrestricted Managers license

About the Hotel:
Bruce Rock is a thriving agricultural town located in the heart of the Wheatbelt, 245km east of Perth. The Bruce Rock Hotel is in the main street and offers lunch, dinner, and accommodation to visitors. The town is quaint, but offers all the modern comforts including supermarket, craft shop, chemist, community resource center, café, pool, sporting club & gym.
This role is based in Bruce Rock, offering a very strong remuneration package comprised of an excellent base salary circa $75 000 - $85 000 per year in addition to superannuation.

Location: Canberra
Position Type: Ongoing
Salary: $113,355-$136,660

About the role The ICT Change Management & Service Transition Lead will have overall responsibility for the effectiveness of the ICT Change Management process and ensuring the smooth and effective transition of ICT Services into live operation environment at the ACIC. You will ensure that technical changes to ICT Services are adequately assessed for impact, prioritisation, release scheduling, authorisation, implementation, support and post change success with the ultimate goal of significantly reducing and/or eliminating service disruptions resulting from ICT changes. The role is also accountable for the safe, well managed and enabling service transition, ensuring the requirements of transition is consistently considered in terms of risk and business benefit while also meeting business, security, operability, support and audit requirements. You will be the main escalation point for approval decisions on ICT Change Requests and Service Transition, including
... Click here to view more detail / apply for EL1 ICT Change Management & Service Transition Lead, Canberra

The Company
The business are a multinational services business, they're a market leader in their field and have a fantastic culture.
The role
Reporting to the Head of Finance you will be responsible for tax and compliance across the business.
Key Responsibilities:

Tax returns - BAS, GST, FBT and income tax
Transfer pricing
R&D advisory on tax related matters
Annual employee share scheme statements
Ad hoc projects
About you:

7 years total experience
Experience with Australian tax is essential
CA/CPA qualification is essential
Strong expertise in compliance, with additional experience in GST (advantageous)
If this sounds like the role for you, click APPLY NOW or email ... Click here to view more detail / apply for Tax Manager

Full time, fixed-term position until September
$139,625 - $160,728 per annum plus 17% superannuation

Job Reference:  John de Laeter Centre at Curtin University
  
The John de Laeter Centre (JdLC) is a core research infrastructure facility at Curtin University (https://jdlc.curtin.edu.au/) with over 14 research laboratories serving Curtin and the wider community. The JdLC is also headquarters for the AuScope EarthBank initiative.
  
EarthBank
EarthBank is an AuScope initiative aimed at transforming geochemical data production, management, and discoverability across Australia. EarthBank integrates research and infrastructure across a consortium of Australian universities, supporting national goals in resource exploration, environmental monitoring, and geoscientific research.
  
Your new role
We are seeking a Deputy Director to support the EarthBank Project Director in managing and coordinating national geochemical data management initiatives. This is a leadership role with the opportunity to succeed the current Project Director, positioning

... Click here to view more detail / apply for Deputy Director, Geochemical infrastructure management

Company Overview:

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods.  They need insurance in a fast, easy to understand format and that’s why they need BizCover. So what makes BizCover stand out from the crowd?

The Team:

The Risk and Compliance team basically does what it’s name suggests – we advise the business on matters of risk strategies and mitigation and compliance obligations. Reporting directly to the Head of Risk and Compliance you will work in a team that is responsible for the Quality Assurance, Dispute Resolution and the Compliance function across all BizCover channels and geographies.

Duration: 6 months fixed term contract (Opportunity for Perm)

The Role:

Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business.

They will be responsible for providing guidance and support, across the company on compliance related matters. They will ensure we are compliant with our regulatory obligations and AFSL, by ensuring our internal compliance, monitoring & supervision and risk frameworks are in place and being adhered to.

They will also be managing our Third Party Risk Management Framework including contract review, maintenance of the supplier calendar and sanction screening.

This role will also support the team with dispute resolution working with stakeholders across BizCover to ensure fair and timely outcomes for our customers. The role requires strong leadership, attention to detail, and the ability to embed compliance into operational and strategic activities across BizCover.

Day to day responsibilities:

Compliance:

• Implement and promote BizCover’s risk and compliance policies and practices
• Monitor and ensure compliance and QA frameworks are current and adequate
• Ensure compliance with regulatory frameworks, review and/or establish a compliance manual including process implementations, insurer compliance along with regular auditing processes
• Provide strategic compliance and risk advice to the business on current business, new proposals or business change
• Manage all legal matters and issues including intellectual property, contracts, binder and partner agreements, employment related issues, policies and any items that require general compliance input
• Compliance sign off on agreements and the management of the supplier calendar (a source of truth of all arrangements with workflow capability)

• Conduct/manage induction training on compliance and QA and review of staff training
• Manage Sanctions screening
• Working with our technology and operations teams to embed compliance frameworks and processes into systems and operational processes including AI implementations
• Internal and external policy end-to-end management (including creation, reviews and reporting)
• Create, implement and periodically review quality management documents which meet ISO 9001 standards.
• Assist with end-to-end complaints handling in line with policies and procedures, ensuring adherence to regulatory frameworks.

• Monitor legislative changes, assess their impact on the business, and review or develop processes and policies to ensure compliance and operational efficiency.
• Assist and partake in periodic audits initiated by insurer/s and/or internally.
• Facilitate end-to-end breach and incident management by leading project teams, maintaining the incident register, tracking incident status to resolution or completion, and driving the remediation of breaches and incidents.
• Review and optimise customer communication journeys, including emails, SMS, and letters, to ensure clarity, accuracy, and alignment with product updates, insurer changes, or incident remediation efforts.
• Review marketing materials and content to ensure compliance with regulatory standards, including AFSL requirements, and alignment with legal and risk obligations.
• Establish and maintain open channels of communication with insurer compliance teams to facilitate collaboration, address compliance matters, and ensure alignment with regulatory and business requirements.
• Manage compliance committee operations, including preparing reports, agendas, and minutes, distributing outcomes to the Executive team, and monitoring actions to ensure timely completion and accountability.
• Provide guidance and support to call centre and operational teams to ensure customer and third-party enquiries are handled in compliance with regulatory requirements and internal policies.

QA:

• Management of the QA team (1x QA Team Lead, 4x QA officers & 1x Risk and Compliance Graduate).
• Oversee reporting on QA performance and compliance (e.g. QA reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee the QA calibration sessions with the call centre teams
• Provide insights into the performance and risks arising from our operations (technology and call centre).
• Act as the primary point of contact for escalated QA matters, providing guidance, resolution, and ensuring alignment with compliance and quality standards.
• Manage end-to-end projects relating to QA and/or directly impacting QA deliverables.

How will I be measured?

• Existence of up-to-date QA and compliance frameworks including documentation of processes
• Passing of ongoing audits
• Meeting KPIs with regards to QA
• Advancement and embedment of our compliance automation frameworks
• Timely resolution of complaints
• Over time the reduction in the reoccurrence of the repeated complaints through the identification of root causes via the QA process

What do I need to be successful? 

• Law degree
• A minimum of 3 years post qualification experience in insurance law and/or financial services law
• Strong attention to detail
• Ability to prioritize and manage competing demands and time frames
• Ability to work with a wide range of people in a collegiate and responsive manner

• Hybrid working model with flexibility to work from home up to 3 days a week and a minimum of 2 days a week in the Sydney CBD office.

• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –

Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity. 

FastScaff is a trusted provider of full-service scaffolding solutions in Mount Isa and North West Queensland. Committed to excellence and community, they prioritize safety, efficiency, and employee well-being. Their services cater to a range of projects, including shutdown support and working-at-heights maintenance.

To maintain their high standards and support their growing operations, FastScaff is seeking an Office Manager. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach. This role is crucial in overseeing the administrative and operational functions of the team, ensuring smooth workflow and efficient project management.
If you're passionate about contributing to a successful and values-driven organization, consider joining FastScaff. This is an opportunity to work on exciting projects, collaborate with talented professionals, and make a positive impact on the community.

Salary: $73,150 per annum plus superannuation

Job Details: Full time, 38 hours per week

Location: 17 Barkly Hwy (miles end) , Mount Isa, QLD, Australia

Key Responsibilities and Duties:

- Develop and implement strategic office plans, setting priorities and service standards to optimize efficiency and productivity.
- Effectively allocate human resources, space, and equipment to ensure optimal utilization and cost-effectiveness.
- Assign work to staff, monitor performance, and provide guidance and support to foster a positive and productive work environment.
- Manage office records, accounts, and financial transactions to maintain accurate and up-to-date records.
- Liaise with professionals and external stakeholders to coordinate office business, resolve issues, and build strong relationships.
- Ensure the maintenance of office equipment and supplies, and oversee facility upkeep to maintain a safe and functional workspace.
- Ensure adherence to occupational health and safety regulations, government legislation, and company policies and procedures.
- Coordinate personnel activities, including recruitment, promotions, performance management, payroll, training, and supervision to attract and retain top talent.
- Demonstrate strong organizational, time management, and communication skills, as well as proficiency in Microsoft Office Suite and relevant office software.
- Be proactive, solution-oriented, and committed to continuous improvement, with a strong attention to detail and accuracy.

Essential Skills:
> Strong communication skills;
> Strong Organizational and Time Management Skills
> Proficient in Technology

Relevant Experience and Qualifications:
> Minimum 1 year of related experience.

19th November,
Pacific People Solutions are very pleased to partner with our valued client, Portland Aluminium, to source a Metals (Production) Manager for their aluminium smelting facility based on site in Portland, Victoria.    Portland Aluminium Smelter has been operating since , producing 320,000 tonnes of aluminium per year and is the largest employer in the region, with approximately 540 employees. Portland Aluminium is committed to continuously improving their environmental performance by reducing environmental impacts and developing more sustainable operating practices. This is an exceptional opportunity to be part of community-based site leadership team  and to work closely with their Joint Venture Participants. The ideal candidate will be a strong communicator and strategic visionary  who is capable of resolving customer issues, managing large complex teams whilst being accountable for the safe, efficient and cost-effective operations of the  Metals Manufacturing Business Unit. The operations included in the Metals Manufacturing
... Click here to view more detail / apply for Metals Manager (Production Manager)

Posting date:  3 Dec







Job requisition ID: 







Location:  Melbourne, VIC, AU







Workplace Type:  Hybrid







Make a Difference as Manager, Major Incident Management (Production Services)  Your Role  As Manager, Major Incident Management (Production Services), you will play a pivotal role in fostering operational excellence and ensuring governance across key processes, including: 

Major Incident Management
Technology Change Management
Service Transition Governance
Operations Oversight
Youll lead operational and governance teams, ensuring alignment with technology strategy, business goals, and customer experience priorities. As a leader, youll




... Click here to view more detail / apply for Manager, Major Incident Management

On behalf of our client (Mcdonald's), we are advertising.

McDonald's Albany is looking for full-time Department Managers to join the team. Your duties and responsibilities will include but are not limited to:
• Responsible for smooth running of the McDonald's store, including providing quality service to the community and to the customers as well as training and development of staff .
• Manage and meet QSC & V (Quality, Service, Cleanliness & Value) and safety excellence standards on all shifts.
• Scheduling of shifts, supervision through managing people, products, and equipment to deliver optimum business results.
• Select, train, and supervise kitchen staff and cashier staff .
• Records stock levels and reorders when necessary.
• Handling financial transactions and responsible for the profit and loss of the restaurant.
• Ensure the kitchen and restaurant dining areas comply with health and safety regulations.
• Ensure planned and daily maintenance are carried out as per restaurant schedule and ensure efficient production procedures.
• Communicate effectively with both crew and management.

The successful applicant must be available 7 days a week / 24 hours a day. Shifts include: Weekdays, Weekends, Overnights, Public Holidays.

EXPERIENCE/QUALIFICATIONS required:
• Australian equivalent Certificate III in a relevant field, and/or
• At least 3 years of relevant experience in a similar position.

Please Note: McDonald's Albany would like to take this opportunity to thank all applicants for their interest. Only those considered for an interview will be contacted directly.

Job Types: Full-time, Permanent
Salary From $70,000.00 – $85,000.00 per year