19th November,
HAYLO People are experts in Personal Injury and General Insurance recruitment . We are supporting a well established NSW based broker who is seeking a well experienced Senior Case Manager, Technical Specialist or existing Account Executive who is interested in pursuing a career as an Account Manager in Workers Compensation. Benefits :

Gain national experience across claim and premium management
Hybrid & Flexible hours (4 or 5 day week)
Highly experienced team who take pride in their performance whilst provide support and work collaboratively
Regular wellbeing and social engagements
Opportunities to base from Sydney CBD, North of Sydney, Western suburbs and Southern Sydney, the team usually work in office with hybrid working and have the opportunity to travel to present with clients.
Duties Include:


Build and maintain strong relationships with clients, understanding their unique needs and offering tailored

... Click here to view more detail / apply for Account Manager ? Workers Compensation

Are you an innovative product manager with a passion for incubating new ideas and driving them to market? Shift is looking for a Product Manager to spearhead the launch of new products and manage their growth until they reach scale. As part of our dynamic team, you'll have the opportunity to bring fresh products to life, test market hypotheses, and help shape the future of our product offerings.

What you'll do: 

• Manage 2-3 new products simultaneously, overseeing all stages of the product lifecycle from market research to scaling.
• Identify and define new target markets and serviceable segments for product opportunities.
• Develop a strong market thesis, clearly articulating what Shift can offer SMEs that current solutions don’t.
• Design initial product concepts and organisational structures to maximize the chances of success while managing acceptable levels of risk.
• Translate product ideas into detailed, actionable requirements, ensuring smooth execution from concept to market launch.
• Coordinate necessary organisational changes (e.g., hiring, team expansion, systems updates) to support product launches and ensure the right resources are in place.
• Work closely with cross-functional teams to execute on the product vision, driving alignment between product, design, development, and operations.
• Iterate quickly on product features and design to achieve Product-Market Fit, testing and refining the product based on customer feedback.
• Continuously improve the product, incorporating insights from customer usage, market trends, and competitor analysis to optimize the market fit.
• Make data-driven decisions on whether to scale the product as a core offering or exit the market if the product fails to gain traction.
• Ensure regular communication with stakeholders to provide updates on progress, iterations, and strategic decisions.

Job Description

No late night trade | Work life balance
Career progression and development opportunities
Embrace our inclusive culture

Lead and manage the team at our David Jones Midas Miranda store, with a key focus on customer service, being sales driven and developing a high performing team.
Who we are at MFG
Since ,Midas has dedicated itself to providingquality footwear for confident women. Inspired by trends from around the worldand crafted from luxurious leathers, Midas footwear is away of life, a way to celebrate an effortlessstyle that is uniquelyyou.Midas takes pride in celebrating effortless style, crafting on-trend yet timeless styles in luxurious materials.
With more than 290 stores and team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in by the Munro family, we've grown from a small family-owned
... Click here to view more detail / apply for Store Manager | Midas Miranda

Job Description:














Due to an exciting internal move, we have an opportunity for a passionate Brand Manager to join our Care & Treats team in Mars Pet Nutrition. As the Brand Manager, you will lead the strategic agenda for PEDIGREE Care & Treats to maximise its growth opportunities and ensure the brand is consistently communicated across all touch points. Acting as the true guardian of your brand, you will focus on the delivery of strong growth and ensure your brand is building strong equity.
With a passion for brands and curiosity to learn more about Pets, Pet Parents and the category, the Brand Manager will work in close partnership with the Portfolio Director and key stakeholders to deliver compelling plans. ... Click here to view more detail / apply for Brand Manager ? PEDIGREE

Job Description

No late night trade | Work life balance
Career progression and development opportunities
Embrace our inclusive culture

Lead and manage the team in our Miranda Mathers Store, with a key focus on customer service, being sales driven and developing a high performing team.
Who we are at MFG
Mathers has been providingpremium quality footwear and unsurpassed comfort for over 100 years, offering a wide range of trusted brands from around the world.
With more than 290 stores and team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic brands, Django and Julliette, Midas, Mathers and Williams.
Your new role
... Click here to view more detail / apply for Store Manager | Mathers Miranda

Role:  ANZ Logistics Manager
Function:  ANZ Supply Chain
Reporting to: Internal: ANZ Supply Chain Manager
Key Interfaces:  

Internal:

- ANZ BGU Heads - ANZ Senior Leadership Team - Global Supply Chain Functional Team

External:

- General Manager and above at 3rd party suppliers - Consulting Firms - General management level at major customers
Education and Experience:

Tertiary qualification in Logistics, Engineering or other numerate discipline
Minimum 5 years post graduate experience in supply chain management role
Experience of DG Storage and handling requirements
Highly computer literate with broad experience in ERP systems
Expert level MS Excel capability

Specific Knowledge, skills and abilities:

Several years of working and leading Global businesses and multicultural / multifunctional teams
Solid understanding of Matrix organizations and corporate/start up companies
Strong negotiation
... Click here to view more detail / apply for ANZ Logistics Manager

Job description

Key Responsibilities:

Develop and implement Test Plans and Test Strategies for project technologies.
Define and manage Test Cases for UAT, system integration, and functionality testing.
Oversee testing activities, including liaising with testers and managing test execution.
Provide daily test progress reports and ensure issues are escalated and resolved efficiently.
Collaborate with stakeholders to align testing efforts with project requirements.
Strong experience in managing testing activities for enterprise-level projects.

Hands-on expertise with the following technologies:

M365 (Microsoft 365)
W365 (Windows 365)
Win11 SOE and Win11 SOE Co-Management
Purview Labelling and Data Loss Prevention (DLP)
Microsoft Defender Suite
Intune and Mobile Device Management (MDM).
Proven ability to write and execute Test Plans and Test Cases across complex systems.
Experience in UAT coordination and reporting.

NV1 Security Clearance

... Click here to view more detail / apply for NV1 ? Lead Test Manager

The Role Set within the ivy Precinct on George Street, filled with Bars, Restaurants, Event Spaces and Australias best nightclub ivy, our production team pride itself on providing the ultimate guest experience by delivering best in class production elements for a multitude of events. You will be tasked with leading the production team to execute 4 consistent weekly events, plus many more pop-up events, using state of the art technology and special effects. We work with global brands to provide unique identities for each event we host across our venues.   As the  Production Manager for ivy Precinct,  you will be expected to:

Lead and manage a team in world class event delivery
Develop detailed production briefs and SOPs to align with event deliverables
Work collaboratively with both






... Click here to view more detail / apply for Production Manager | Merivale

09th December,
The Company This innovative financial technology company is the only unified payments and financial platform for global businesses. Powered by their unique combination of proprietary infrastructure and software, they empower over 100,000 businesses worldwide including Brex, Rippling, Navan, Qantas, SHEIN and many more with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Australia, with a team of over 1,500 of the brightest and most innovative people in tech, they are located across more than 20 offices around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, they are leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career, look no further!
... Click here to view more detail / apply for Integrated Marketing Manager ? ANZ

You will be leading the development of renewable projects, including solar, wind, battery storage projects and hydrogen opportunities that will need your stewardship through the development life cycle to financial close.

The role is based in Melbourne or Sydney – with site visits required periodically to: our development sites, stakeholders and communities. Our current portfolio consists of a mixture of greenfield through to late-stage assets, and with your help, we’ll be growing the pipeline to feed more projects into the construction phase.

Just as important as what you achieve in this role, is how you perform the role. We’ll need you to be an engaged team member, who can cross pollenate your development expertise into an investment world. Be ready for a dynamic work environment, with a start-up mindset. You’ll be encouraged and supported to be bold in your thinking and leadership, whilst being a helpful colleague to those around you.

Responsibilities

• Project Development from land owner liaison, development approvals, grid connection, EPC procurement, PPAs etc. Treat the projects as if they are your own.
• Assist the wider Investment Team through asset growth opportunities as required, including bringing your contributions and knowledge into project evaluations, acquisition bids, transaction and negotiation processes, due diligence work and supporting Investment Directors through internal approval processes.
• Provide leadership in developing sound relationships with relevant stakeholders including: landholders, community, Traditional Owners, regulators and policy makers.
• Manage project teams of multidisciplinary internal and external experts, including technical, planning, legal, grid, environmental and engineering advisors.
• Selecting advisors, consultants, OEMs and construction contractors (including EPC contractors), running procurement process and contract negotiations through to financial close.
• Take the lead role for negotiation of high value contracts including project construction, equipment supply and transmission connection agreements.
• Manage the grid connection process, working closely with NSPs and grid consultants, to navigate the complexity of the technical, regulatory and commercial connection landscape.
• Manage the delivery of development works within allocated budgets in a timely, efficient and effective manner.
• Development of project execution plans including timelines, costs, risk assessments, communication of project financials and progress reports in a consistent manner across the assigned projects.
• Development of required inputs for management papers, board papers and commercial negotiations as required.
• Prepare and manage budgets for Capex and Opex, project schedules, and technical inputs into financial models, supporting overall project business case development.
• Support our fundraising efforts, including meeting with prospective investors, promoting the Octopus profile, and supporting our fund managers with development expertise as required.
• Support ongoing profile-raising activities – networking with industry participants and at times engaging with energy policymakers to influence energy policy.

Job Description
Finance & Insurance Manager
We have an exciting opportunity for a Finance & Insurance Manager to join the team at Porsche Centre Melbourne based in Collingwood.
The Finance and Insurance (F&I) Manager will play a crucial role in driving revenue growth while ensuring an exceptional customer experience within our dealership.
About the Role:
You will be responsible for managing all aspects of the finance and insurance process, including securing financing for customers, selling insurance products, and ensuring compliance with industry regulations. This role requires a professional who is customer-focused, highly organised, and knowledgeable about automotive financing, insurance products, and the luxury car market.
Does this sound like you?

3-5 years' experience in a finance and insurance role with a track record of achieving sales targets, ideally within the automotive industry or luxury vehicle sector.
Strong understanding of automotive

... Click here to view more detail / apply for Finance and Insurance Manager

• Leadership role within Rest's P&C team - 12 month parental leave role 
• Hybrid working - blending work from home and office
• Interviews will be in early 2025 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role will work closely with the Chief People Officer (CPO)  to embed and develop the People & Culture operating model structure and rhythm. You will assist with setting up reporting frameworks and meeting cadences; playing a lead role in preparing and drafting Board and Committee papers and liaising with CoSec and supporting delivery of key P&C strategic and BAU work. This will include support on key strategic functions as well as the day-to-day priorities and management responsibilities for the CPO as required.

• Serve as a thought partner to the CPO, offering them and their direct reports perspectives they might not see by using data and “joining the dots”, uncovering or helping the team uncover new possibilities and challenging ideas before they are committed to action.
• Maintain awareness of the external and regulatory landscape and develop strategies to achieve business outcomes.
• Work closely with the Head of Governance & Integrated Planning on the coordination of delivery of P&C strategic planning and BAU initiatives 
• Work with the CPO and leaders of the P&C team to prepare and communicate key priorities across the team 
• Work with the P&C leaders to provide ad hoc support, particularly on matters requiring strategic insight and input (e.g. paper drafting).
• Ensure the key P&C messages for internal and external meetings are succinctly and efficiently developed 
• Ensure a central repository of key documents, artifacts, ‘key facts’ is maintained and updated for use by P&C and the team. 
• In conjunction with CPO’s EA, work together to design and administer key operating rhythms, meetings and governance oversight 
• Assist in the preparation of P&C reporting and other Board & Committee papers 

Cash Processing Solutions Pty Ltd
Carrum Downs, VIC 3201
Technical Support and Project Manager
Full Time
Job Description: Technical Support and Project Manager

Overview:
We are seeking a skilled Technical Support and Project Manager to maintain and optimize electronic instruments and control systems at customer sites across Australia. This role is essential for ensuring the performance of equipment meets factory specifications and delivering high levels of customer satisfaction.
Key Responsibilities:
• Examine and test machines, equipment, instruments, and control systems to diagnose faults.
• Adjust, repair, replace, and maintain worn or defective parts and wiring to ensure the optimal functioning of machines, equipment, and instruments.
• Reassemble, test operate and adjust equipment to meet factory specifications.
• Provide advice and training to users on correct operating procedures to prevent malfunctions and ensure safe usage.
• Install electronic instruments and control systems, including hardware and software upgrades.
• Apply knowledge of electrical, electronic, and mechanical principles in the commissioning and maintenance of control systems.
• Provide technical expertise to support engineers and technical staff in the Australia region.
• Define and instil maintenance plans and activities for site engineers to ensure optimal system performance.
• Conduct on-site corrective and preventive maintenance to maintain cash processing systems and services at an optimal level.
• Escalate technical issues effectively while retaining ownership until resolution.
• Prepare and manage project plans, ensuring compliance with contractual obligations and timelines.
• Liaise with customer representatives to ensure smooth operational communication and delivery.
Key Tasks:
• Maintain all electronic instruments and control systems to factory specification, ensuring timely and effective support for site/field engineers and service managers.
• Transfer knowledge gained through experience or training to the support team to continuously build regional expertise.
• Contribute to the analysis of product performance and upgrade potential within the existing customer install base.
• Assist in escalations, documenting and reporting unusual faults to the technical support team for future reference.
• Provide pre-sales support through technical expertise in the RFC, URD, and SRD processes.
• Perform minor or authorized upgrades to customer machines, ensuring compliance with agreed installation times and post-upgrade checks.
• Support customer trials in collaboration with regional sales and service teams.
• Occasionally provide support in regions outside of the primary assignment under exceptional circumstances.
Reporting & Management Information:
• Submit necessary reports to customers and management, including monthly internal reports on training and product improvements.
• Provide weekly status reports, document system fault and repair history, and submit spare parts usage reports.
General Duties:
• Stay informed about competitor activities and share relevant intelligence within the team.
• Support the service team in resolving new and complex technical issues.
• Comply with all company policies, including Environmental Health and Safety, ethics, and codes of conduct.
Qualifications:
• Suitable certification - (at least three years of relevant experience may substitute for the formal qualifications.
• Proficiency in PC use, including MS Office, and knowledge of mechanical, electronic, and IT systems.
• Understanding of AC/DC power distribution and the ability to read technical diagrams.
• At least 6 years of experience in a customer-facing, mechanical field role preferred and in a similar environment. Ability to manage and document project schedules effectively.
• Excellent communication and interpersonal skills to liaise with customers and internal teams.
Working Conditions:
• Regular and extended travel, including overseas trips, in potentially challenging environments.
• Physical demands include driving, lifting, and working in confined spaces and dusty conditions.

Company Overview:

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods.  They need insurance in a fast, easy to understand format and that’s why they need BizCover. So what makes BizCover stand out from the crowd?

The Team:

The Risk and Compliance team basically does what it’s name suggests – we advise the business on matters of risk strategies and mitigation and compliance obligations. Reporting directly to the Head of Risk and Compliance you will work in a team that is responsible for the Quality Assurance, Dispute Resolution and the Compliance function across all BizCover channels and geographies.

Duration: 6 months fixed term contract (Opportunity for Perm)

The Role:

Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business.

They will be responsible for providing guidance and support, across the company on compliance related matters. They will ensure we are compliant with our regulatory obligations and AFSL, by ensuring our internal compliance, monitoring & supervision and risk frameworks are in place and being adhered to.

They will also be managing our Third Party Risk Management Framework including contract review, maintenance of the supplier calendar and sanction screening.

This role will also support the team with dispute resolution working with stakeholders across BizCover to ensure fair and timely outcomes for our customers. The role requires strong leadership, attention to detail, and the ability to embed compliance into operational and strategic activities across BizCover.

Day to day responsibilities:

Compliance:

• Implement and promote BizCover’s risk and compliance policies and practices
• Monitor and ensure compliance and QA frameworks are current and adequate
• Ensure compliance with regulatory frameworks, review and/or establish a compliance manual including process implementations, insurer compliance along with regular auditing processes
• Provide strategic compliance and risk advice to the business on current business, new proposals or business change
• Manage all legal matters and issues including intellectual property, contracts, binder and partner agreements, employment related issues, policies and any items that require general compliance input
• Compliance sign off on agreements and the management of the supplier calendar (a source of truth of all arrangements with workflow capability)

• Conduct/manage induction training on compliance and QA and review of staff training
• Manage Sanctions screening
• Working with our technology and operations teams to embed compliance frameworks and processes into systems and operational processes including AI implementations
• Internal and external policy end-to-end management (including creation, reviews and reporting)
• Create, implement and periodically review quality management documents which meet ISO 9001 standards.
• Assist with end-to-end complaints handling in line with policies and procedures, ensuring adherence to regulatory frameworks.

• Monitor legislative changes, assess their impact on the business, and review or develop processes and policies to ensure compliance and operational efficiency.
• Assist and partake in periodic audits initiated by insurer/s and/or internally.
• Facilitate end-to-end breach and incident management by leading project teams, maintaining the incident register, tracking incident status to resolution or completion, and driving the remediation of breaches and incidents.
• Review and optimise customer communication journeys, including emails, SMS, and letters, to ensure clarity, accuracy, and alignment with product updates, insurer changes, or incident remediation efforts.
• Review marketing materials and content to ensure compliance with regulatory standards, including AFSL requirements, and alignment with legal and risk obligations.
• Establish and maintain open channels of communication with insurer compliance teams to facilitate collaboration, address compliance matters, and ensure alignment with regulatory and business requirements.
• Manage compliance committee operations, including preparing reports, agendas, and minutes, distributing outcomes to the Executive team, and monitoring actions to ensure timely completion and accountability.
• Provide guidance and support to call centre and operational teams to ensure customer and third-party enquiries are handled in compliance with regulatory requirements and internal policies.

QA:

• Management of the QA team (1x QA Team Lead, 4x QA officers & 1x Risk and Compliance Graduate).
• Oversee reporting on QA performance and compliance (e.g. QA reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee the QA calibration sessions with the call centre teams
• Provide insights into the performance and risks arising from our operations (technology and call centre).
• Act as the primary point of contact for escalated QA matters, providing guidance, resolution, and ensuring alignment with compliance and quality standards.
• Manage end-to-end projects relating to QA and/or directly impacting QA deliverables.

How will I be measured?

• Existence of up-to-date QA and compliance frameworks including documentation of processes
• Passing of ongoing audits
• Meeting KPIs with regards to QA
• Advancement and embedment of our compliance automation frameworks
• Timely resolution of complaints
• Over time the reduction in the reoccurrence of the repeated complaints through the identification of root causes via the QA process

What do I need to be successful? 

• Law degree
• A minimum of 3 years post qualification experience in insurance law and/or financial services law
• Strong attention to detail
• Ability to prioritize and manage competing demands and time frames
• Ability to work with a wide range of people in a collegiate and responsive manner

• Hybrid working model with flexibility to work from home up to 3 days a week and a minimum of 2 days a week in the Sydney CBD office.

• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –

Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity. 

Assistant Store Manager | Dan Murphy's Fisherman's Bend  | Add to our expertise

The Endeavour Drinks Talent Acquisition team will be closed from December 25th to January 7th. While you can still apply during this time, applications for this role will be reviewed from January 13th, 2025. Happy holidays, and we look forward to connecting with you in the new year!

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Who are we?

So you might ask, who’s CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR’s Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2023 and that’s not about to change. We are experiencing massive growth this year, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

This is a pure B2B Business Development role that is responsible for the entire 360 sales cycle from initial prospecting and hunting through to closing out new opportunities across our Key Account Segment (Clients with turnover >$250M PA). Additionally, your time will be spent managing and nurturing existing accounts (post-close) for up to 12 months, where further upsell/ cross-sell opportunities will exist.

This role reports directly to the Sales Manager – Key Accounts and is a full-time opportunity offering hybrid working conditions based out of our Sydney CBD office.

Some of your responsibilities include and are not limited to:

Strategic Business Development:

• Identify new business opportunities within the key account portfolio and expand relationships across different divisions or subsidiaries.
• Develop and execute territory and account-specific growth strategies to increase wallet share and establish long-term partnerships.

 Solution Selling & Value Delivery:

• Deeply understand CreditorWatch’s suite of products to communicate the value proposition effectively.
• Provide product demonstrations, client training, and value propositions to ensure clients fully leverage CreditorWatch services.

 Client Engagement & Relationship Building:

• Serve as the primary point of contact for key accounts, building strong relationships with stakeholders at all levels, including C-suite executives.
• Maintain regular communication with key clients, ensuring that they are satisfied with the services provided and addressing any issues proactively.

 Collaboration & Cross-Functional Coordination:

• Work closely with the Sales, Marketing, Data Acquisition, and Product teams to ensure smooth delivery of services and continuous product improvement based on customer feedback.
• Partner with the Technical Pre-Sales team to assist in complex solution implementations and provide technical expertise to clients including tenders and RFX.

 Sales Reporting & Forecasting:

• Track and report on account performance, revenue growth, and key sales metrics.
• Prepare and deliver account reviews, sales forecasts, and pipeline reports to senior management.

 Market Awareness & Competitor Analysis:

• Stay up to date with industry trends, market developments, and competitors to provide insights that inform strategy and client engagement approaches.
• Provide feedback to the product team to ensure CreditorWatch offerings remain competitive and meet market demand.

Our ideal candidate

To be successful in the role, you’ll ideally have worked within in a quota-carrying AE role (preferably in SaaS) for at least 7 years, managing complex sales cycles (6-12 months). You will be a natural hunter who enjoys identifying, hunting and closing new business. You’ll have strong communication and problem-solving skills which will enable you to have the right conversations to then uncover the Customer’s needs and provide strong solutions. In short, you need to be resilient, ambitious and nurturing in your approach.

More than just work