I am responsible for delivering outstanding QSC, sales, people practices and profit on my shifts. I supervise employees to ensure that restaurant operations and procedures are adhered to. I engage with crew and fellow managers to deliver great business outcomes by bringing the Macca's Experience to life on each and every shift. I ensure every customer has a memorable McDonald's experience.

I comply with restaurant safety standards which includes investigating all incidents and implementing corrective action to ensure a safe working environment for all employees and customers. I escalate safety matters to the Restaurant Manager where necessary.

Key Tasks and Responsibilities
- Coach and empower your crew to deliver on exceptional results
- Take accountability and responsibility for critical food safety and sanitation standards and ensuring they are maintained at all times
- Engage with the customer to identify areas of strength and opportunity and make recommendations for improvement
- Identify the changing needs of the customer and leads innovative results to improve the business
- Supervise and verify correct crew procedures especially in the areas of service and quality
- Comply with restaurant safety standards and action plans
- Ongoing monitor all areas of the restaurant to provide coaching and development to crew and ensure the shift is running smoothly and at the acceptable standards
- Proactively self-develop to maintain a high standard of knowledge in all policies and procedures and be an operational expert
- Role model procedures and codes of conduct at all times
- Cooperatively and collaboratively works with the team to achieve overall objectives within the restaurant
- Actively seek to understand restaurant targets and monitor progress 
- Allocate targets and responsibilities to the crew every shift and monitor progress and re-direct focus as required
- Support the Management team by leading the strategy and business plan to achieve success

Success Behaviours
A successful Shift Manager will be:
·         A clear and concise communicator both verbally and written
·         Able to effectively prioritise and manage competing focuses and own time to focus on what matters most
·         Self-motivated and able to work both independently and as part of a team
·         Enthusiastic and able to bring a positive can-do attitude to work every day
·         Passionate about sharing skills and experiences to deliver high quality coaching and results
·         Experienced in working in a customer service environment
·         Known for attention to detail and trusted for expertise and integrity
·         Flexible and adaptable to change as the business evolves
·         Able to use feedback constructively to develop self
·         Comfortable in providing constructive feedback to other
·         Professional and ethical always and committed to own development as a leader in the restaurant

Full Time and Part Time positions available 

Performing general maintenance, gardening work, and any additional tasks required.

Within Western Australia, Sodexo is responsible for the operations, maintenance, and refurbishment of non-process infrastructure to clients within the mining and oil & gas sector. Sodexo plays a critical role in ensuring the resource sector can operate by providing quality catering, hospitality, and facilities maintenance services.

Sodexo manage one of the world’s largest integrated facility maintenance contracts and due to a business restructure, we now have a position for Facility Maintenance Manager to come onboard.

This role is crucial to the continued success of our Facility Maintenance team. The role will have accountability for ensuring that stakeholders understand their current performance as well as developing pathways to scale and replicate success. You will be working with the Regional Operations Leadership Team to develop and implement business initiatives, process development and process management to drive performance.

Main Duties

• Manage successful delivery of hard facilities management services as the primary role and provision of support services as required to the soft services delivery under the client project.
• Lead, develop and drive financial and service improvement initiatives based on knowledge of clients’ and consumers’ needs.
• Lead, develop and drive strategy initiatives and offers based on deep knowledge of clients’ and consumers’ needs and focused on Quality of Life to deliver sustainable profitable growth and a safe working environment.
• Drive strategic alignment and direction, optimising processes to maximise performance.
• Lead delivery of agreed asset upkeep standards, in line with client management plans.
• Drive asset maintenance improvement with underperforming teams and stakeholders.
• Develop sustainable preventive maintenance and predictive maintenance methodologies to minimise the level of unscheduled events.
• Develop and maintain strategic partnerships with clients, ensuring alignment of our services meet the needs and long-term vision of our clients.
• Design and facilitate stakeholder discussions, workshops, meetings, and reviews to optimize performance and risk management.
• Lead and facilitate client discussions, ensure prompt and professional communication of all serious maintenance issues, response and progress in resolving the issue.
• Understand the contractual obligations of the clients’ contract terms to achieve 100% compliance and meet the clients’ and Sodexo Remote Site’s financial goals and expectations.
• Leverage data provided from different systems, monitor and analyse business performance, identify and implement opportunities to improve the service performance through specific interventions so that the Business, Financial and operational performance targets are met or exceeded.
• Provide interpretation, analysis and reporting of results and supporting documentation where appropriate
• Develop and drive cost saving initiatives, with specific reference to quotation and development of new works projects and develop budgets for Facilities Management operations.
• Ensure regional compliance of all statutory, legal requirements, including Local regulations, certifications, and licensing requirements.
• Drive strategic regional process compliance alignment and direction, optimising processes to maximise performance.

Reporting to the Venue Manager, you will:

• Be responsible for supporting the Venue Manager in supervising the daily operations and team members of the Brewery Bar + Kitchen.

• Play a key role with major event activations, coaching and supporting team members and ensuring compliance across our beverage, gaming and restaurant areas.