Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that’s perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about!

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About The Role

We are seeking a motivated and experienced Cruise Supervisor to join our team at Darwin Harbour Cruises. This is a casual position with an immediate start. The Cruise Supervisor plays a key role in providing our guests with exceptional service and quality products during the Cruise Directors days off.

The individual will spend large periods of time on their feet, be exposed to heating elements, work in tight confined spaces and wet or slippery environments. The shifts may involve irregular hours and extended working periods. They will also be required to lift, move and store stock, as well as conduct repetitive actions.

The ideal candidate will be passionate and proud of the food and service they deliver and be willing to go above and beyond for our guests, determined to create amazing experiences and shape lasting memories. You will be a team player with a demonstrated positive "can-do" attitude and have the flexibility to work varied hours including nights, weekends, and public holidays.

About You

• Minimum 2 years’ experience working in a similar role
• Responsible Service of Alcohol (essential)
• Provide First Aid (essential)
• Food Safety/Handling certificate (Not required, but an advantage)
• Cert IV in Hospitality & Tourism or equivalent (Not required, but an advantage)
• General Purpose Hand (Not required, but an advantage)
• Intermediate computer skills
• Strong personal presentation skills
• Excellent customer service skills, dedication to meeting the expectations of all external and internal customers
• Excellent communication and interpersonal skills
• People leadership skills; the ability to provide positive direction to others and actively provide constructive feedback in order to develop & motivate others
• The ability to thrive during pressure situations and always keep composure
• Reliable, self-motivated and proactive
• A cross-cultural awareness and sensitivity to the welfare of others
• Have the necessary working entitlements to work in Australia, with a minimum 6-month commitment

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. If you have any questions about the position, please call James Watts – HR Advisor on 0456 223 830.

Applications will be reviewed and progressed as they are received, so don't wait, apply now!

What We Offer

·         General discounts on Journey Beyond travel and experiences

·         An attractive salary and positive work environment

·         Study Assistance Policy

·         A career with opportunities for progression, transfers, and secondments

·         Employee Referral Policy

·         Parental Leave Program

·         Purchased Leave Policy

·         Private Health discounts

·         Employee Assistance Program

·         Discounts on Journey Beyond merchandise

Are you in search of a Maintenance Services Assistant role that offers meaningful work within a supportive environment, along with prospects for long-term employment and professional development? We are currently on the lookout for a Maintenance Services Assistant to become a part of our team on a casual basis. This position is located at our Alcheringa home in Swan Hill, Victoria.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The Maintenance Services Assistant is responsible for implementing, coordinating, monitoring and evaluating an efficient and effective preventative and corrective maintenance program for buildings, equipment, and grounds at their residential aged care home and/or retirement village.

Key Duties:

• Ensure buildings and public areas, including grounds, are maintained to a safe, high-quality standard.
• Perform general maintenance tasks ensuring that facilities are safe, to standard and in good working order.
• Perform garden maintenance tasks ensuring garden beds, pathways and outdoor seating areas are safe, clean and free from debris, and that plants are watered.
• Maintain records of the maintenance and gardening programs.
• Ensure adequate stock items for regular corrective maintenance and gardening tasks.
• Assist in the maintenance of an accurate and up to date asset register.
• Contribute to refurbishment, equipment replacement and capital works planning.
• Identify preventative maintenance requirements and document a schedule for same.
• Ensure preventative maintenance and corrective action according to legal requirements and documented schedule, including requirements for essential services.
• Oversee external contract agreements, as required.
• Ensure vehicles at the facility are kept clean and tidy and are serviced in accordance with the service maintenance schedule.
• Perform on-call service (where applicable) when not on duty as directed by Respect.
• Any other task not defined but within the employees' skills, as directed by Respect.

Essential:

• General maintenance and gardening skills.
• Current Drivers License.
• Current National Police Certificate (or ability to acquire).
  

Desirable:

• Knowledge or experience in establishing and coordinating a maintenance program.
• Experience in maintenance and horticulture management.
• An accredited trade certificate relevant to the position.
• Experience in residential aged care or similar business.

• General maintenance and gardening skills.
• Current Driver's License.
• Current National Police Certificate (or ability to acquire).
• Knowledge or experience in establishing and coordinating a maintenance program.
• An accredited trade certificate relevant to the position.
• Experience in residential aged care, retirement living or similar business.
  

Selection Criteria 

• The ability to work both unsupervised and as part of a team and liaise effectively and professionally with residents, staff, visitors, suppliers and their representatives.
• Experience in the safe operation and maintenance of medium complexity mechanical plant.
• Experience in chemical handling and application practice.
• Understanding of quality control processes, materials and equipment cost estimating.
• Experience in landscape construction and grounds maintenance.
  

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.