Life as a Talent Manager at Starbucks Australia:

Reporting to and working closely with our Head of Partner Resources, you'll head up our national recruitment strategy whilst managing a small (but mighty!) team. This hands-on role requires you to be a candidate experience expert for head office positions while also being the mastermind behind our retail recruitment strategy, with multiple new store openings on track for 2025!

We've got a tech stack that's cooler than a Frappuccino:

• ATS: Smart Recruiters
• AI: Sapia.ai to help with screening through volume positions 
• Automation: Check Work Rights for pre-employment checks and ongoing visa management 

Your mission, should you choose to accept it:

• Lead, coach, and develop our fairly new squad to deliver a blockbuster experience for all hiring managers and candidates.
• Manage the end-to-end recruitment for head office roles
• Create and deliver the talent strategy for our new store openings
• Continue to experiment with our recruitment processes. Manage our tech stack like a pro DJ, always ready to drop the latest features!
• Team up with the Operations team to spot internal talent and create pipelines of future leaders
• Be a data wizard, conjuring up reports and insights for the CEO & senior leaders on the successes and challenges we are facing as a talent team
• Lead key strategic talent acquisition projects like a boss, ensuring any changes are implemented smoother than our signature lattes!

We are seeking a dynamic Category Manager to lead our category vision. This is a stand-alone role which requires the ability for both strategic and administration tasks. In this pivotal role, you will craft customer-focused category plans, manage product innovations, and drive sales performance.

Your role responsibilities will involve but not be limited to:

Planning and Execution:

• Develop and manage strategic and operational plans for all categories, ensuring alignment with financial objectives.
• Track and analyse category performance, recommending action plans to meet budgetary goals.
• Oversee forecasting and ordering processes to support operational success.

Business Management:

• Manage the category P&L, ensuring adherence to budgets and forecasts.
• Utilize customer insights and market trends to inform product development and category initiatives.
• Negotiate with suppliers to build promotional plans that meet business requirements.

Working Relationships:

• Collaborate closely with the Head of Marketing, Supply Chain, and other internal partners.
• Engage with food suppliers and counterparts in the Asia Pacific region to align on category strategies.

Customer Experience Manager  | Dan Murphy's Collingwood | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.