To perform day-to-day tasks, being able to demonstrate a thorough understanding of our customer’s expectations and execute them with an appropriate sense of urgency, attitude, commitment, and professionalism. You are required to be our customer’s ‘go-to’ person for all their freight forwarding needs.

In addition to this, to perform tasks as requested, assisting in general customer service duties both internally and externally while applying the company standards and processes. 

Responsible for all aspects of the job to the Customer Service Representative. 

KEY RESPONSIBILITIES:

• Communication: As a Customer Service Representative, you will proactively communicate with customers, and you will commit to demonstrating the great care we have for all our customers.
• Relationship: You will establish meaningful, personal, and professional relationships with our customers. 
• Information: You will take ownership of understanding and complying with Expeditor's internal process by providing timely, complete, and accurate information. 

Position:  Cybersecurity/Wintel Engineer

Datacom Location: Anywhere in Australia

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)

We are seeking people passionate about getting into the Cybersecurity space but who more importantly have a strong Windows 10/11 and/or Microsoft Server background to join our amazing Cyber team here at Datacom. This opportunity for a technical problem-solver who is keen to make the next step into cybersecurity operations.

You will work under the guidance of a Cybersecurity Architect and collaborate with Datacom engineering and client teams to implement and maintain robust cybersecurity measures. The role is focused on endpoint security and will leverage your skills around the configuration of Windows endpoints, Microsoft Office365 and Active Directory via group policy, SCCM and Intune. As for your cyber skills, we can train you in any key security concepts that you may need to use in the role but don't currently have. Skills in such areas as scripting and automation would also be beneficial.

Our offices are based across the country. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** NOTE: Due to the clients you may work with in future, you MUST be an Australian citizen to apply for this role and be able to achieve NV1 security status if needed. Anyone not meeting these criteria can not be considered **

What You’ll Do

• Configure Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• Ensure compliance with Australian cybersecurity frameworks such as the ACSC ISM and Essential Eight.
• Utilize XDR products with a focus on Microsoft Defender for Endpoint.
• Develop and execute scripts using PowerShell and other sources to gather information for audit reports.
• Collaborate with Datacom engineering and client teams to address cybersecurity challenges.
• Continuously seek opportunities to enhance your cybersecurity knowledge and skills.

What You’ll Bring

- Essential Skills:

• Solid experience configuring Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• A curious mindset and a strong desire to progress your career in the field of cybersecurity.
• Excellent communication and collaboration skills to work effectively with engineering and client teams.

- Desirable Skills:

• Familiarity with Australian cybersecurity frameworks such as the ACSC ISM, PSPF and Essential Eight.
• Experience with XDR products, particularly Microsoft Defender for Endpoint.
• Proficiency in scripting using PowerShell and other tools to gather information for audit reports.
• Are able to assist with auditing.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Position:  Cybersecurity/Wintel Engineer

Datacom Location: Anywhere in Australia

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)

We are seeking people passionate about getting into the Cybersecurity space but who more importantly have a strong Windows 10/11 and/or Microsoft Server background to join our amazing Cyber team here at Datacom. This opportunity for a technical problem-solver who is keen to make the next step into cybersecurity operations.

You will work under the guidance of a Cybersecurity Architect and collaborate with Datacom engineering and client teams to implement and maintain robust cybersecurity measures. The role is focused on endpoint security and will leverage your skills around the configuration of Windows endpoints, Microsoft Office365 and Active Directory via group policy, SCCM and Intune. As for your cyber skills, we can train you in any key security concepts that you may need to use in the role but don't currently have. Skills in such areas as scripting and automation would also be beneficial.

Our offices are based across the country. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** NOTE: Due to the clients you may work with in future, you MUST be an Australian citizen to apply for this role and be able to achieve NV1 security status if needed. Anyone not meeting these criteria can not be considered **

What You’ll Do

• Configure Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• Ensure compliance with Australian cybersecurity frameworks such as the ACSC ISM and Essential Eight.
• Utilize XDR products with a focus on Microsoft Defender for Endpoint.
• Develop and execute scripts using PowerShell and other sources to gather information for audit reports.
• Collaborate with Datacom engineering and client teams to address cybersecurity challenges.
• Continuously seek opportunities to enhance your cybersecurity knowledge and skills.

What You’ll Bring

- Essential Skills:

• Solid experience configuring Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• A curious mindset and a strong desire to progress your career in the field of cybersecurity.
• Excellent communication and collaboration skills to work effectively with engineering and client teams.

- Desirable Skills:

• Familiarity with Australian cybersecurity frameworks such as the ACSC ISM, PSPF and Essential Eight.
• Experience with XDR products, particularly Microsoft Defender for Endpoint.
• Proficiency in scripting using PowerShell and other tools to gather information for audit reports.
• Are able to assist with auditing.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Position:  Cybersecurity/Wintel Engineer

Datacom Location: Anywhere in Australia

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)

We are seeking people passionate about getting into the Cybersecurity space but who more importantly have a strong Windows 10/11 and/or Microsoft Server background to join our amazing Cyber team here at Datacom. This opportunity for a technical problem-solver who is keen to make the next step into cybersecurity operations.

You will work under the guidance of a Cybersecurity Architect and collaborate with Datacom engineering and client teams to implement and maintain robust cybersecurity measures. The role is focused on endpoint security and will leverage your skills around the configuration of Windows endpoints, Microsoft Office365 and Active Directory via group policy, SCCM and Intune. As for your cyber skills, we can train you in any key security concepts that you may need to use in the role but don't currently have. Skills in such areas as scripting and automation would also be beneficial.

Our offices are based across the country. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** NOTE: Due to the clients you may work with in future, you MUST be an Australian citizen to apply for this role and be able to achieve NV1 security status if needed. Anyone not meeting these criteria can not be considered **

What You’ll Do

• Configure Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• Ensure compliance with Australian cybersecurity frameworks such as the ACSC ISM and Essential Eight.
• Utilize XDR products with a focus on Microsoft Defender for Endpoint.
• Develop and execute scripts using PowerShell and other sources to gather information for audit reports.
• Collaborate with Datacom engineering and client teams to address cybersecurity challenges.
• Continuously seek opportunities to enhance your cybersecurity knowledge and skills.

What You’ll Bring

- Essential Skills:

• Solid experience configuring Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• A curious mindset and a strong desire to progress your career in the field of cybersecurity.
• Excellent communication and collaboration skills to work effectively with engineering and client teams.

- Desirable Skills:

• Familiarity with Australian cybersecurity frameworks such as the ACSC ISM, PSPF and Essential Eight.
• Experience with XDR products, particularly Microsoft Defender for Endpoint.
• Proficiency in scripting using PowerShell and other tools to gather information for audit reports.
• Are able to assist with auditing.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

We are currently seeking an Application Support Engineer to join our team. This newly created role will play a crucial part in supporting our fast-growing Engineering and Design business across Australia. Reporting to the IT Infrastructure Manager your focus will be on specialised Engineering and Design applications, ensuring their seamless integration with cloud technologies and robust security measures. Your responsibilities will include safeguarding the integrity of all systems and data.

Key responsibilities

• Collaborate with business development teams to integrate applications with cloud services.
• Evaluate and recommend new technologies to enhance our systems.
• Provide technical support and troubleshoot problems with engineering and design applications.
• Prepare and deploy applications to the engineering and design business.

As a Principal Signal Design Engineer within Egis' Signalling division (Omada), you will lead the independent design review function, verification and independent principles verification of conventional signalling designs for projects, nationally. You will utilise your specialist knowledge in rail signalling to lead signalling designers and engineers to contribute to the successful management and delivery of projects for clients.

In this role, you will:

• Lead a team of signal designers and signal design engineers for medium to major size projects and tenders, assuming responsibility for the management of design activities, performance requirements as well as technical and commercial responsibility of project deliverables
• Manage design approval on design packages, reports and management plans
• Oversee the provision of design services and design team input into progressive completions and activities, including production of as-built information
• Review and implement processes to ensure a consistent approach on each work package, ensuring design inputs for systems engineering requirements management and validation meet requirements
• Design, check, independent verification and final sign off of high-level signalling documentation inclusive of feasibility studies; technical requirements; SOWs; bonding/cable plans; control tables; power calculations etc
• Design, check, and conclude independent verification of infrastructure assets inclusive of trackside signalling infrastructure; train detection systems; SCADA systems; vital/non-vital interlocking systems etc
• Provide technical advice to clients and project stakeholders and teams on interfacing operational systems
• Lead tender teams and produce tender documentation
• Test, commission and maintain signalling systems and associated supporting systems
• Principle Testing and Simulation Testing
• Project reporting on performance and progress, inclusive of financial reporting
• Mentor and guide junior signalling engineers and project engineers