We are looking for a part-time Guest Service Agent who has a passion for engaging with and assisting guests and colleagues.  You will support the Front Office Duty Manager with daily tasks at Reception and create a welcoming space for our guests. This role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the Accor group.

Your responsibilities will include:

• Providing a unique and personalized experience for each guest at our hotel by creating connections and using creative ways to exceed guest expectations.
• Assisting with reservations booking requests or enquiries via phone or email and ensuring guest details are accurately recorded in the PMS system
• Taking and directing all incoming calls
• Sharing information about the hotel and the local area with our guests
• Assisting guests with luggage
• Maintaining the presentation of the front desk and hotel lobby

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Port Kembla Manufacturing facility is looking for a Mechanical Maintenance Team Leader in our No.5 Blast Furnace team based in Port Kembla. As a part of the broader Australian Steel Products portfolio, we have six major manufacturing sites at Port Kembla that deliver a variety of products, innovative solutions and services to our export and domestic customers.

In this specialised leadership role, you will lead a multi-skilled team focusing on the delivery of Mechanical Maintenance for our No.5 Blast Furnace (On Furnace Section) which is made up of the following areas – Furnace Top, Furnace Proper, Cast House Floor equipment, and Building Services in the surrounding area. In order to ensure operational productivity and asset management targets are achieved, you’ll provide technical support through the investigation of equipment issues. You’ll manage the team’s success through their performance and productivity to ensure our business plan objectives and targets are continually met – including overseeing external maintenance contractors.

What Will You Do?

Reporting to the Asset Manager, you will provide leadership to the On-Furnace mechanical maintenance team, ensuring equipment is maintained to maximise uptime performance and improve plant condition in a safe and environmentally responsible manner.  You will lead and mentor a high performing team in a dynamic and exciting manufacturing environment. In doing so, you will:

• manage team members in the areas of performance, timekeeping, leave, training and personal development
• management of plant maintenance activities, including strategy development and optimisations, as well as the planning, organising, execution and review of maintenance.
• manage small-medium industrial capital projects with the assistance of your team, while having input on larger scale capital projects
• ensure safety standards are adhered to, making suitable changes when risks and opportunities are identified
• manage maintenance costs
• supervise maintenance activities and strive for business improvements and manufacturing excellence
• maintain a culture of continuous improvement to eliminate waste and improve team performance

More About You

As an enthusiastic and motivated leader, you will demonstrate a willingness to develop your team in achieving success. You will bring:  

• advanced diploma or degree qualifications in Mechanical Engineering
• an ability to translate business objectives to clear actions and outcomes for your team
• ability to coach and develop others to enhance capability
• competence in the application of maintenance management systems and processes
• a commitment to the safety and wellbeing of yourself and others

Why BlueScope

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. ​

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

Bring your energy and make your mark, as, together, we drive Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Monday 28th October 2024.