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As a result of a significant project pipeline, our Electrical, Instrumentation & Controls Team based in our Perth Resources and Industry Group (R&I) has an opportunity for an Experienced Professional to support our growth. 

What will a day in this role look like:

• Provide high-quality design services across lighting, HV, LV, instrumentation, controls and communications
• Assist with quality assurance to ensure work meets quality standards and quality specifications.
• Work with various stakeholders including other members of the internal design team, engineers and project managers to assist with the design, documentation and coordination on projects.
• Mentor younger engineers within the broader AECOM business whilst liaising with Engineers across various disciplines on a variety of projects. 
• Engage with client stakeholders and develop strong relationships

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world's most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape, and design a better future.

Learn more about our business: www.aurecongroup.com/about

Just imagine a future with us...

Join our expanding Energy and Industrial team, utilising your experience as a Functional Safety Engineer as you collaborate with our wider teams. Supporting our busy team, currently undertaking studies on major projects within the WA market, across Iron Ore and Brownfields projects.

Aurecon has been a key player in delivering many of Australia's brownfields electrical and control systems projects for over a decade. We have been successful in securing a solid pipeline of detailed design, owners engineer and technical advisor roles for key client projects extending beyond the next 12 months.

We are expanding the team and are looking for an experienced Functional Safety Engineer to join our busy team currently undertaking major projects within Western Australia in the following areas, materials handling, machine safety, hazardous areas. Experience within manufacturing and processing plants is valued, however not essential.

Your experience and knowledge will be well regarded, and you will play a crucial role in the continued growth of our energy and industrials business.

What will you do?

• The full Functional Safety lifecycle documentation as per AS 4024/ISO 13849, IEC 62061, IEC 61511 standards, including:

  • Functional Safety Management Plans

  • HAZID/HAZOP/LOPA workshop facilitation and report writing

  • Performance Level Determination,

  • Safety Requirements Specifications,

  • Safety related system design and realisation,

  • Testing and Validation of Safety Instrumented Systems,

  • Verification and Functional Safety Assessments,

  • Operation and Maintenance planning,

  • Decommissioning

• Cyber Security Risk Assessment

• Mentoring junior functional safety engineers

• Involvement in the full lifecycle of projects from inception through to execution

What can you bring to the team?

• A degree qualified engineer in an appropriate discipline (Electrical, Control Systems, Mechanical etc) with minimum 8 years of functional safety-related experience preferably (5 years if fulltime) including projects in the Pilbara region and/or Northern Western Australia.

• Certified as a functional safety engineer or expert by a recognised body (Exida, TUV Rheinland etc).

• Demonstrable skills and proficiency in the use of functional safety software packages such as PHA Pro or exSILentia is preferred but not essential.

• A background in Control Systems and a desire to support and/or develop in other capability is highly desirable.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust, and inclusiveness. Our differences are what fuel our creativity.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

Does that sound like you? APPLY NOW!

Or contact for more information.

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required