Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About Our Team 

Datacom's ERP solution is designed to simplify and automate internal business processes, providing a single source of truth for reliable, data-driven decision-making. It offers enhanced visibility into our entire business, allowing for a clear understanding of what is happening across all operations. Additionally, it provides a unified set of tools that enable our employees to focus on value-added activities that support customer-facing functions. Datacom's ERP platform includes various technologies such as NetSuite, Oracle OpenAir, HCM, Boomi Middleware, Microsoft, and Cloud technologies. 

About The Role:

As the Principal Engineer you will provide advanced customisation and troubleshooting support to the company’s ERP team.  You will also be responsible for but not limited to the following:

• Provide support to ensure system faults are rectified promptly. 
• Design, develop, and deploy SharePoint-based applications, including web parts, workflows, forms, and custom solutions. 
• Develop technical solutions to meet ongoing business requirements. 
• Enable users at all levels to perform their jobs effectively. 
• Ensure business reports are accurate and provided in a timely manner. 
• Support continuous improvement of systems. 
• Assist the organisation in the selection, development of and transition to new solutions. 
• Build rapport and working relationship with teams within the business at both management and end user level. 

 What You’ll Bring:

• Proven experience as a SharePoint Developer or similar role. 
• At least 7 years’ experience in application development, ideally in a service provider environment, with a focus on Microsoft technologies development.
• Strong knowledge of SharePoint platform, including SharePoint Online and SharePoint Server. 
• Familiar with Azure resources like Azure AD, Functions, Web Apps and Storage accounts. 
• Proficiency in development tools, such as Visual Studio Code, Visual Studio, and PowerShell. 
• Experience in developing SharePoint solutions using HTML, CSS, JavaScript, React, C#.Net, SQL, SharePoint Framework (SPFx), Azure and Power Platform. 
• Proficient in development of Power Apps, Canvas, Model-driven App and Power Automate. 
• Proficient in working with SharePoint APIs, RESTful services, and the SharePoint App Model.  
• Troubleshoot and resolve technical issues related to SharePoint applications, including performance and usability problems. 
• Conduct testing and quality assurance of SharePoint solutions to ensure they meet business requirements. 
• Stay up to date with the latest SharePoint technologies and best practices and recommend improvements to enhance system performance and user experience. 
• Available provide support outside of regular hours, on weekends, or whenever the need arises. 

Good to Have: 

• Integrate SharePoint with other business systems and third-party applications, such as CRM or ERP systems. 
• Implement security measures and permissions to ensure data integrity and compliance with organizational policies. 
• Have working know with MS Teams and Office 365 groups. 
• Ability to analyse business requirements and translate them into technical solutions. 
• Bachelor’s degree in information technology, Business IT, Computer Science or related disciplines. Professional certification in Microsoft Technologies preferred. 

Why Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

If you would like to know more and this sounds like you. Please apply online today!

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role:

V2 Digital is looking for a skilled Senior DevOps Engineer with experience in the Information Technology and Services industry to join our dynamic team. Your primary focus is on automating processes, improving deployment frequency, and maintaining a stable and reliable infrastructure to deliver high-quality software products efficiently.

Responsibilities

• Design, implement and maintain cloud-based infrastructure to support the company's digital services.
• Develop automated deployment processes for software applications.
• Collaborate with software engineers to optimise the performance and availability of the systems.
• Monitor system health and application performance to ensure high availability and optimal user experience.
• Implement and maintain effective security measures to protect all aspects of the infrastructure.
• Work with software engineers to implement monitoring and logging solutions to provide timely feedback on system and application performance.
• Continuously improve infrastructure processes and practices to optimise efficiency and scalability.
• Lead migration initiatives in moving workloads and data from on-prem to cloud and from cloud to cloud.

What's required:

• Several years experience as a DevOps Engineer or related role.
• Proficiency in at least one programming language (e.g., Python, Bash, Ruby).
• Experience with cloud infrastructure providers like AWS, Azure, or GCP, with deep expertise in at least one of these.
• Experience with container orchestration platforms like Docker and Kubernetes.
• Understanding of Linux systems administration.
• Hands-on experience with database systems like MySQL, Postgres, or MongoDB.
• Strong experience with infrastructure as code using tools like Terraform or CloudFormation.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts who lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for a lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

Role: Service now consultant - Sydney/ Melbourne

Open for Sub Contracting

Responsibilities:

• Architecting, building, and maintaining cost-efficient, scalable Solutions based on ServiceNow best practices for our clients.
• Bringing ServiceNow Platform and Enterprise Architecture best practices together.
• Understanding the business objectives of the company and creating ServiceNow solutions to facilitate those objectives.
• Designing and supporting Platform Modernization initiatives for more efficiency within the organization – aka digital transformation.
• Designing ServiceNow solutions to meet specific Risk and Compliance Requirements.
• Exploring ServiceNow integrations and other tools/systems to maximize value creation.
• Building and Deploying Data Models based on CSDM and ServiceNow best practices.
• Keeping up to date on best practices/new developments in ServiceNow and publishing points of view on unlocking ServiceNow capabilities, improving ROI, and maximizing Customer Experience amongst other things
• Building strong relationships with account teams, sales teams, ServiceNow consultants and other key stakeholders.
• Engaging in Pre-Sales activities to build proofs of concepts, demos, and solution designs.

At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities. Interested candidates, please apply for this role to explore a new experience.

Title:

Join us today! 

KBR will give you the opportunity to work on some of the most complex projects with the most skilled and passionate professionals, who inspire and encourage you to step up and pave your own path. As we continue to evolve to service the future needs of our customers, you also have the opportunity to evolve with us, progressing your career in new and exciting ways. 

We want to ensure our people are fulfilled and lead exciting and rewarding careers. That’s why we harness their unique passions and talents and trust and empower them to lead careers that extend in all directions.  

Our safe, supportive and creative culture provides a space for our people to thrive and think beyond their job description and be a part of our evolution.  

The Opportunity  

During this exciting growth period we have an opportunity for a Senior Civil Engineer to join our Civil Engineering team in Sydney.  

The role will involve a wide variety of responsibilities such as planning studies, investigations, design, specifications, technical reports and services of road, drainage, pavement, underground utilities, and other civil engineering works. The position involves conventional engineering practice but may include a variety of complex features such as conflicting design requirements, applications for design concessions, and difficult coordination requirements.

We place a strong emphasis on collaboration, both within our local office and KBR nationally. As such, you will likely work with interstate colleagues on exciting engineering projects. You will work with a diverse team of highly regarded people who are committed to ensuring we remain a key partner to our clients and contributor to delivering future projects. 

Who are you? 

The ideal candidate will have Bachelor of Engineering (or equivalent) with a minimum of 7 years’ experience in a broad range of infrastructure projects working within a multi-disciplinary environment and Substantial experience in planning and design of Roads and Civil Infrastructure along with experience in 3D design software such as 12D.   

Existing chartership Chartered Member (CPEng) of Engineers Australia, registration with the National Engineering Register (NER) or the ability to be registered is required.

What we do 

KBR’s Infrastructure Services Australia business works with customers across the nation to deliver projects that create a better, more sustainable, and technology-enabled future for all Australians. Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.  

We are a team of over 800 diverse, flexible, adaptable, and highly skilled people who provide a wide range of professional consulting services to the private and public sector. Our high-performing teams are digitally connected and geographically diversified to match the changing characteristics of our principal markets and have the expertise to serve our clients’ requirements through the full project lifecycle. 

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.  

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve. Our expertise and adaptability are unmatched and continues to meet the demands of tomorrow to help shape Australia’s future for the better. 

Together, we deliver Infrastructure for a better tomorrow.  

IS Australia overview brochure: https://kbr.foleon.com/is-australia/who-we-are/

At KBR, we value you – here’s how

We are a people company — great people doing great things, and we look for people who bring passion as well as technical excellence to their jobs as we believe every employee is integral to shaping the future of our business.   

While our people are busy delivering leading science, technology and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best. 

We can offer you flexible and family friendly working arrangements including flexibility with hours as well as your work location. You will receive ongoing professional development and the opportunity to work with technically eminent professionals. Employees of KBR may benefit from up to 8 additional hours of accrued flexible leave every 4 weeks. 

KBR has all the benefits of a global organization with a local company feel. You’ll get to know everyone in the South Australian business and won’t just be a number. 

Help shape tomorrow by applying today! 

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities. 

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences. 

Job Description

Reporting to the Site Manager, the Engineering Maintenance Manager is a critical leadership role responsible for the operation and maintenance of all industrial plant and equipment, installations design and upgrade changes.

The key focus of the role is to support Safety, Quality, Production, Continuous Improvement through condition and TPM functions that underpin OEE improvement, inclusive of contractor management, participation and lead where required in project management improvement projects. This role is key for developing the Villawood engineering team.

As the Engineering and Maintenance Manager at our Villawood site you will be self-driven with a strong ability to “get things done” safely and effectively, you will uplift capability across the site to ensure and embed a culture of continuous improvement whilst maintaining the highest safety standards.

Your key responsibilities will be to:

• Schedule, supervise and progress the condition and preventative maintenance practices and schedules to efficiently support the production line equipment and supporting services of the manufacturing process to minimise production downtime.
• Coordinate the requirements for new equipment designs, surveys and maintenance schedules to applicable Australian Standards
• Co-ordinate all contractor support, services and maintenance activity inclusive of cost and quote establishment, induction completion, JSEA completion and other risk assessments
• Lead discussion and implementation on engineering design upgrade improvements.
• Play an active part in highlighting to Site Manager areas for reducing production costs such as waste, setup time etc.
• Maintain critical spare parts inventory.
• Lead team and contractors with focus on safety and regular participation in hazard identification and WHSE campaigns that actively drive a culture of behavioural safety.
• promote improvements to safety systems in use on all equipment and production lines
• Continue development of team and carryout regular Toolbox Talk meetings on Safety and Quality.

Your skills and experience

• Solid experience in a Maintenance team leadership role within a 24/7 manufacturing environment.
• Understanding of OEE, Root Cause Analysis and TPM operations
• Familiar with MEX CMMS maintenance operating system (preferred)
• Familiar with SAP system (preferred)
• Positive record in developing engineering teams.
• Highly developed Safety awareness and ability to drive a safety before production culture.
• Strong mechanical aptitude and an ability to improve plant manufacturing processes.
• Track record of cost improvement delivery.
• Results driven with accuracy and attention to detail.
• Well-developed, effective and collaborative interpersonal skills.
• Lead effectively in a team environment to drive performance.
• Written & verbal communication skills.
• Critical information seeking and analytical ability to fault find and diagnose problems.
• Influencing skills
• Personal drive and results-orientation.

We are looking for a Network Engineer to join our infrastructure reporting to the Engineering Manager, this role will be responsible for supporting and ensuring delivery of the functionality and support of the Symbio Data Networks.

As an experienced Engineer, you will participate in the configurations and expansion of our network capability, as well as exploring new technologies, and engaging in on-the-job learning, gaining practical skills and expertise in the key result areas below.

As part of this role, the incumbent will be required to participate in an after-hours and on-call roster.

What you'll do as a Network Engineer:

• Provide Level 3 support to customers and other internal teams as required.
• Training of new team members.
• Ensuring collaboration across your team, other teams, and other Business Units.
• Engaging and effectively communicating with internal stakeholders and customers to gather requirements and provide updates on projects and issues.

• Responsible for the operation of the company’s network, including:

• Delivery of all network services (Data, and other hosted services and facilities).
• Configuration, operations, capacity and integration of all network infrastructure to provide the highest levels of functionality and service.

• Maintain highly available environment – ensure systems are designed and implemented to enable high availability.
• Ensure maintenance, upgrades and new implementations are carried out with minimal impact on business and customer operations.
• Contribute to identifying and resolving technical disputes/impediments.
• Responsible for low level design of Platform.
• Produce engineering documentation.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

Role- Service now Architect

Duration: 3 months

Location : Sydney/ Melbourne

Open for Daily rate sub contracting.

Architect Responsibilities:

• Architecting, building, and maintaining cost-efficient, scalable Solutions based on ServiceNow best practices for our clients.
• Bringing ServiceNow Platform and Enterprise Architecture best practices together.
• Understanding business objectives of the company and creating ServiceNow solutions to facilitate those objectives.
• Designing and supporting Platform Modernization initiatives for more efficiency within the organization – aka digital transformation.
• Designing ServiceNow solutions to meet specific Risk and Compliance Requirements.
• Exploring ServiceNow integrations and other tools/systems to maximize value creation.
• Building and Deploying Data Models based on CSDM and ServiceNow best practices.
• Keeping up to date on best practices/new developments in ServiceNow and publishing points of view on unlocking ServiceNow capabilities, improving ROI, maximizing Customer Experience amongst other things
• Building strong relationships with account teams, sales teams, ServiceNow consultants and other key stakeholders.
• Engaging in Pre-Sales activities to build proofs of concept, demos, and solution designs.

At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities. Interested candidates please apply for this role to explore a new experience.

Civil Structures Engineer

Just imagine your future with us…   

Want to bring ideas to life?    

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?     

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.    

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?    

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.    

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.     

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub.    

Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.    

Due to continued growth and an increasing workload, we are now seeking applications from enthusiastic, experienced Civil Structures Engineer to join our NSW Infrastructure team 

Your Role 

The Sydney Underground Structures team is a leader in the design of underground structures including cut and cover tunnels, retaining wall, foundations and other civil structures in the NSW market. With a growing pipeline of work across a range of different projects and sectors, we are seeking a mid-level Civil Structures Engineer to join our underground structures team and provide expertise to our projects.  

The role offers an exciting opportunity for career progression within a dynamic and vibrant team to deliver sustainable outcomes and client service excellence.  With focus on underground structures design, this role would suit someone seeking to be the interface between structural and geotechnical design with a solid understanding of both disciplines, or an interest in adapting their existing skills in one discipline while developing new skills in the other.     

Here are the key things you will do to ‘bring ideas to life’. 

• Work as part of a team to undertake the design of underground and civil structures at all design stages from early concept development to final construction issue and construction support 
• Perform detailed soil structure interaction analysis on a variety of structures and engage with the wider design team to ensure the developed design solutions address the project requirements and are integrated with other design disciplines 
• Collaborate with our digital modellers to produce drawings and models which capture the information requirements of our projects and clearly describe these requirements to the client and contractors. 

What can you bring to the team?  

The preferred candidate will have a relevant tertiary qualification in Structural / Geotechnical / Civil Engineering with around 5 years’ experience, preferably with exposure to the structural design of underground / civil structures.   Your career to date will have included: 

• Relevant experience in the design and documentation of retaining structures, deep shafts, cut and cover tunnels and/or reinforced soil and rock construction. 
• Working knowledge of Australian Standards, TfNSW specifications and structural and/or geotechnical analysis software  
• Experience in successfully working in a consultancy setting as part of project teams with both internal and external clients. Experience in transport work sectors preferred 
• Interest in further developing existing skills in both structural and geotechnical engineering 
• Ability to apply technical design skills to ensure solutions are safe, efficient and meet quality requirements 
• Ability to collaborate within a team environment and in communicating concepts/ideas to technical and non-technical stakeholders 
• A passion to engage in the creative and innovative development of digital engineering technology 

Think you know Aurecon? You may be surprised.    

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects.       

So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.    

Ready to bring ideas to life?     

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com or you can apply right now    

About Us

At Displayr, our mission is to make it easier for everyone to find and share the stories in their data. We do this by creating software that makes it easy to do all aspects of data analysis and reporting, from simple tables to machine learning, PowerPoint automation to online dashboards.

Our Engineering team is at the heart of this mission, and we need YOU.

We're a bootstrapped company - no corporate debt, no external investors. In the last five years, we've grown from 11 to over 100 people, and we have 1500+ great clients, from small businesses through to Amazon & Meta.

We have recently won 1st place in the Great Places to Work, Best Tech Companies List 2023 ANZ for small employers and we are proud to be certified as a Great Place to Work for the second year in a row.

Displayr partners with Work180, an organization dedicated to improving the workplace for Diversity and Inclusion, particularly working conditions for women. We won three awards in 2023 for flexible working, pay equity, and shared caring responsibilities.

About the role

• Join our Performance & Observability team as the go-to Observability expert.  
• Use your technical expertise to review our current Observability needs and map out a strategy that is aligned with our overall architecture. 
• Working closely with internal stakeholders to define metrics and measures of success.  
• Configuration and management of Splunk cloud. 
• Instrument our code to provide insightful metrics and logs. Create and maintain dashboards & monitors for the core SLOs. 
• Use your passion, knowledge and experience to mentor, train and promote Observability within the business and raise the bar for best practice.  
• Participate in the evaluation of new candidates for the engineering team as required. 

About You

The essential skills & qualities we are looking for include:

• You have at least 6 years of solid software development experience as a Software Engineer. 
• You love Observability and have spent at least 3 years working in a role which was primarily focused on Observability.  
• You've worked with Splunk or another observability tool such as AppDynamics, Data-Dog or Elastic in that time. 
• You have at least 2 years working with Open-Telemetry. 
• You have a Degree in Computer Science or similar. 
• You have worked with large applications at scale. 
• You deeply understand the platforms and libraries you use. 
• Your CV is full of achievements you are proud of. 
• You are concise, clear, and courteous in your communication. 
• You are curious and innovative. 
• You take calculated risks and are not afraid of failure. 
• You have a strong bias to action. 

Our Tech Stack

• Front-end: TypeScript/JavaScript/React.
• Back-end: C#, SQL.
• Supporting systems: C#, Python, R, Rust, Node.js.
• Platforms: Azure, AWS, Kubernetes.
• Splunk and Open-Telemetry.

 Why Displayr?

• At Displayr you are not just a cog in a large engine. You’ll be able to see the decisions you make have a tangible impact.
• If you want to work on big thorny problems that will build upon, test, and show off your exceptional technical skills, then you’ll thrive at Displayr.
• Displayr is entirely bootstrapped and debt-free, so continues to grow safely
• Displayr has a high-trust environment, where you’ll be given a serious degree of autonomy and flexibility.
• We prefer evidence over intuition, experience, and "best practice".
• We work hard to make the best idea win, not the idea of the most experienced person.
• International company - offices in Sydney, Chicago, and London.

Benefits

• Competitive base salary.
• Share options in the business (join a fast-growing company in its early stages).
• 14 weeks of paid parental leave.
• Relaxed workplace and culture.
• Flexible working hours.
• Full-time or Part-time roles available.
• $2000 Learning allowance to help you grow your skills.
• Employee Assistance Program.
• Hybrid role - get the best of both worlds and work from our office in Pyrmont (with access to pool and tennis court) and your home office.

We believe that a workplace that welcomes a variety of perspectives, experiences, and backgrounds is important and will only push us to be better. We never discriminate based on gender, age, ethnic background, disability status, religion, or sexual orientation.

Title:

re you looking to expand your horizons and deliver high profile, exciting projects and leave a legacy?

We value an inclusive and diverse work environment and are working together to build a culture that embraces each other’s unique strengths and experiences.

Our people are important to us and you will play a key role in contributing to the success of our business. We believe in empowering our employees, nurturing development within a culture of trust. We are looking for someone that is willing to step up and build upon opportunities. We will encourage and empower you to work in a way that suits your style and look forward to discussing ways we can build your success.

The Opportunity

We are looking for an experienced Systems Engineering and Safety Assurance Coordinator, to join our National Systems Team. This position is available to be based in any of our Australian offices and you will be a part of the Systems Engineering on projects locally, but will also support projects fulfilling requirements of the KBR portfolio across sectors and geographies.

This role will require you to work as part of multi-disciplinary teams effectively demonstrating your area of expertise, establishing high levels of interaction with many different stakeholders will be a key attribute that you can bring to the team.

Who are you?

As the Systems & Safety Assurance Engineer you will be required to have the following skills and experience (or can address several criteria):

• Bachelor of Engineering
• Understanding of SE standards and its application to transport projects
• DOORS NG experience
• Configuration Management, System Integration
• Ability to read and interpret Railway infrastructure Design
• Understanding of contractor engagement and management for SE Safety
• Ability to chair safety stakeholder meetings

Who are we?

KBR’s Infrastructure Services Australia business works with customers across the nation to deliver projects that create a better, more sustainable and technology-enabled future for all Australians.

Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve.

You can learn more about KBR here:

IS Australia overview brochure: https://kbr.foleon.com/is-australia/who-we-are/

At KBR, we value you – here’s how

While our people are busy delivering leading science, technology, and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.

Other benefits include:

• Industry leading salaries reviewed annually.
• 20 Days Leave per year + an additional day off every 4 weeks (33 days in total)
• Flexible work arrangements (start/finish times, WFH, Flex time)
• Salary packaging and Novated leases
• Paid professional membership fees.
• Life/Health insurance discounts
• Employee stock purchase plans
• Paid parental leave.

Help shape tomorrow by applying today!

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Join Slyp and be a part of revolutionising the world of receipts! We are a Fintech dedicated to eliminating paper receipts and creating a seamless customer experience. With the backing of major banks and a team of industry experts, Slyp is at the forefront of transforming the way we view receipts. Today, we seamlessly tap our cards, our phones, even our watches to make a payment, but at the end of a transaction, we’re still handed a centuries old paper receipt that will likely end up in the bin. We thought there has to be a better way.

Why is Slyp a great place to work?

Slyp Village attracts top-notch talent from around the globe. Our inclusive environment allows Slypsters to unleash their creativity and drive, all while being part of a movement that's shaking things up for the better.

Here are some of our benefits:

• Employee Stock Ownership Program (ESOP)
• Generous L&D program - $1500 budget per anniversary for you to use towards honing your craft
• Slyp Gives - we run 2 community give back days each year
• Competitive leave policies including parental leave
• Flexible work and the option to work from anywhere in the world for a period of time
• Sweet pet friendly office, monthly (sometimes random) lunch and learns and always on team fun and experience program
  

What we are looking for

A Senior Full-Stack Engineer who will help build both a consumer facing React Native app, and the backing service, that gives Australians a better, more sustainable way to get receipts. You will also contribute to our backend services that support direct integrations into merchant and financial institution apps, including Kmart, Country Road and the big 4 Australian banks.   

We are looking for a senior full-stack engineer who can design, develop, and deploy scalable and reliable web applications using AWS services, Kubernetes, TypeScript and React. You will be working with a team of talented engineers who are passionate about building innovative solutions for our clients.  

This role requires the candidate to be based in Sydney, NSW. Candidates who are not located near or in Sydney will not be considered.

What does a normal day look like?

• Design and implement scalable, reliable, and secure cloud services using AWS resources such as Kubernetes, API Gateway, Lambda, Kinesis, RDS, Dynamo and S3.  
• Design and implement frontend features for web and mobile using technologies such as using React, React Native, TypeScript, HTML and CSS.  
• Collaborate with other engineers, product managers, and designers to deliver high-quality products and user experiences.  
• Write clean, maintainable code with high test coverage following best practices and code standards.  
• Continuously learn and improve your skills and knowledge of the latest technologies and trends in cloud computing and web development. 
• Mentor more junior engineers and share best practices with the rest of the engineering team 
• Participate in our on call rotation and work with other engineers on high priority incidents.  
• Ensure continued platform compliance in line with our ISO, security and external privacy requirements. 
  

Essential Criteria: 

• At least 4 years of experience in a similar software engineering role  
• A degree in computer science, engineering, or a related field, or equivalent work experience  
• Proficient in TypeScript, NodeJS and either React or React Native, and willing to learn new frameworks and technologies as you contribute to a broad set of services and apps  
• You’re a team player and collaborate with the team to adjust to changing priorities  
• Excellent communication, collaboration, and problem-solving skills  
• Experience with testing tools such as Jest, Cypress, or Playwright  
• Experience with designing and deploying cloud resources, preferably on AWS  
• Experience with Git, developer code review processes, and CI/CD tools such as GitHub Actions   
• Strong knowledge of web service fundamentals, such as RESTful APIs, security, performance, etc.  

A little on our technology 

• Cloud based and AWS hosted 
• We use React Native and React for our app and web frontends, and encourage engineers do some full stack development 
• We also support native mobile SDKs to make it easier for our partners to integrate 
• Our backend services are primarily TypeScript NodeJS containers running in EKS / Kubernetes 
• We lean on AWS serverless technologies such as API Gateway (including CloudFront, WAF and Shield), Lambda, Kinesis, SNS and SQS 
• We store data in AWS Aurora (Postgres), DynamoDB and S3 
• Our data lake is based on AWS serverless technologies such as Redshift, Athena, QuickSight and Glue 
• We value customer data and keep security front of mind and at our core 

Our recruitment process 

• Screening call with our People Partner 
• Interview with Engineering Manager
• Final interview with Engineering and Product Leads 

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

The team

APAC Technology - greenID

GBG is a world-leading, fast-growing international company providing identification services to financial institutions, telecommunications providers and other businesses where customer identification is essential.  This excellent opportunity will have you working on one of GBG’s on-line software as a service identity products, that is used by many of the world's biggest and most progressive businesses

The role

We are looking for an experienced and capable Platform Engineer to join our team. This position is a permanent full-time role based in either Canberra or Sydney.  It offers a rare opportunity to work in a fast growing, best of breed company that retains the atmosphere and culture of a start-up. If you're passionate about doing great work in a fantastic, flexible environment then this could be for you.

What you will do

• Maintain and improve our SAAS infrastructure (multiple cloud-based data centres
• Ensure excellent security, resilience and uptime
• Support and maintain the various environments
• Continually improve by way of process automation
• Work with partners and customers to solve specific high-level issues
• Collaborate with our software architecture teams to support change in our services
• Have excellent verbal and written communication skills

• Application based system administration experience (including Linux experience).
• Experience in management of cloud-based systems, with a strong leaning towards AWS experience.
• Experience with Kubernetes and Docker
• Experience with IaC tools e.g. Terraform/Ansible
• Excellent troubleshooting skills
• Good knowledge/experience of network administration
• Good understanding of scalable SAAS/Cloud systems
• Previous experience with cloud-based monitoring tools e.g. Splunk
• A bias towards scripting and automation.

Behaviours we'd like to see

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next steps

If you’re interested, please apply! We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Specialist if you require any reasonable adjustments to the interview process.

To chat with the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch.

Make life@GBG work for you.

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

As the Systems Engineer, you will be responsible for executing day-to-day engineering and logistics activities in accordance with our clients’ engineering management system. The project you are supporting delivers integrated cross-class sustainment services, expert advice, and quality asset management.

Responsibilities:

• Undertake requirements engineering activities.
• Undertake design activities as part of the preliminary design and detailed design stages.
• Draft or provide input towards the development of statements of work for acquisition.
• Conduct Verification and Validation (V&V) activities as part of engineering change management activities.
• Implement the system safety program and perform safety engineering activities.
• Develop or provide input towards the development of service requirements as part of maintenance definition.
• Identify items of supply required for codification and liaise with the logistics office to complete codification and cataloguing.
• Logistics support analysis.
• Undertake sparing analysis.
• Perform technical investigations.
• Provide engineering support such as SQEP review, engineering advice, and engineering support for trials.

Qualifications, Skills and Experience

Essential:

• Bachelor’s Degree in Engineering.
• Minimum 2 years’ experience in Defence industry or similar position.
• Eligible for International Traffic in Arms Regulations (ITAR) clearance on relevant ship systems.
• AGSVA Baseline Security Clearance.

Desirable:

• Experience in Defence Industry.
• Experience in Marine Systems and structure.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

Developer Relations Engineer

As the Developer Relations Engineer you will be responsible for

What you will do:

• Function as a trusted expert on the Gen AI development space

• Build high quality demos, examples, and educational technical content

• Create short-form and long-form video content (shorts, webinars)

• Speak at and participate in developer meetups, conferences and hackathons

• Be active and involved in Python, JavaScript and Gen AI developer communities

• Capture feedback on the developer experience (DX) and share internally

Your experience should include:

• You care deeply about serving developers and helping them be successful

• You have prior experience in an engineering or devrel role

• You are an excellent technical writer

• You are a comfortable public speaker

• You love to create new app/experiences that are enabled by cutting edge technologies

• You are proficient in either Python or Node.js

• You are comfortable with modern web development and deployment

• You are enjoy helping developers learn new concepts

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

Explore Roles

#LI-Remote

Purpose of the Role

We are seeking an experienced and creative Industrial/Mechanical Product Design Engineer to join our Product Development team. The Ideal candidate will be responsible for creating and transforming conceptual product ideas into physical products, integrating functionality with aesthetic appeal, and ensuring the successful execution of the design concepts through the entire product development lifecycle. You will collaborate with cross-functional teams to deliver innovative and market-leading designs.

Main Responsibilities

Conceptualization

• Generate and develop innovative and aesthetically appealing design concepts based on product or project requirements, user needs and market trends.
• Create sketches, renderings, and prototypes to communicate design intent.

Design Development

• Utilize CAD software to create detailed 3D models, considering manufacturing processes, materials, and cost implications.
• Conduct feasibility studies and analysis to ensure designs meet technical and functional requirements.

Collaboration

• Work closely with cross-functional teams to understand project or product goals and constraints.

Prototyping & Testing

• Develop physical prototypes to validate and test design concepts.
• Work with teams to address and resolve design-related issues.

Documentation

• Create comprehensive documentation, including specifications, detailed drawings, material selection and finishes.
• Create assembly instructions and maintenance manuals of products.

Experience Required

• Bachelor`s degree in Industrial Design or related field
• > 7 years proven experience as an Industrial or Mechanical Product Design Engineer
• Proficient in 3D CAD modelling (Inventor and Vault an Advantage)
• Strong understanding of manufacturing processes and materials
• Excellent sketching and rendering skills
• Effective communication and presentations skills
• Require a portfolio showcasing a range of successful design projects or products

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Oaks Sydney Goldsborough Suites are looking for Guest Service Agents who are passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

You will be responsible for delivering and maintaining infrastructure systems for a number of Symbio business segments as well as uplifting our existing core tech stack. You will focus on driving infrastructure automation and ensure our deployments are resilient and repeatable across development and production environments. You will focus on driving on-prem and cloud (AWS) based initiatives within your team that enable modern engineering practices for the entire technology department. You will work collaboratively with Delivery, Software and Network teams in delivering systems and services as well as ensuring we understand the health of our systems at any point in time to reduce outages.

What you’ll do as a Systems Engineer:

You will be responsible for solutioning, implementing and supporting infrastructure projects both on-prem and in the cloud to enable Systems Engineering and a number of Symbio business segments to deliver services effectively. Help us modernize our tech stack by advocating fit for purpose solutions and enhance the way we work by ensuring our systems are healthy and resilient.

After hours support

There is an expectation that this role is part of the teams after hours support roster (level 3), which is rotated weekly for production critical platforms. We also understand that we as a team need to do everything we can to ensure resilient and self healing platforms and engineering leadership will provide the time to make sure we do.

You will work closely with Games Designers to collaborate in the development of gameplay systems. This may involve work related to Game Modes, Metagame Systems and Back-End Systems.

• Define and develop prototypes in collaboration with the Design team
• Participate in the architecture, design and implementation of the gameplay code following the Game Design intentions
• Work within the constraints of the existing game engine to meet performance and quality benchmarks
• Look for innovative tools and techniques allowing to achieve the best gameplay quality possible
• Interface with all disciplines (game designers, animators, programmers,...) to ensure that the constraints are well integrated in the game development

PURPOSE OF THE ROLE

Within Airport IT, Self-service and automation technology is slated for exponential growth with wider self-service and biometric adoption expected in the coming years. Industry reports suggest that Self check-in kiosk will grow by 27.8% between 2020-2025 and self-service Bag drop market is forecast to grow by 421% by 2030. Biometric adoption is forecast to ramp up over the next five years, averaging 140.3% growth across the market (Valour Consultancy Ltd, 2021).

You will be part of the Passenger processing - Self-Service product management team responsible for a portfolio including Self-service airport kiosks, bag drops and biometric solutions. Our end to end solutions include both software and hardware.

Your core product management team and main engineering counterparts will be based in Australia. Your responsibility and reach will be global; collaborating with customers, engineering teams, accounts team in all geographical markets & locations.

As a Product Manager, you will drive product success and development:

• Build a deep understanding of the industry, the market segmentation as well as main the players, competitors, and potential partners

• Be responsible for a subset of the Airport IT Product and solution portfolio (scope will vary depending on Product Management & industry experience as well as core competencies) including

• Building a deep product & portfolio knowledge

• Defining Product vision, strategy and Roadmap

• Pilot product design, build, delivery & implementation with engineering and project teams

• Monitor your product success.

• Opportunity Management: value hypothesis definition & validation

• Building or keeping up-to-date financial business cases

• Driving innovation with Engineering teams

• Contribute to building and strengthening a local product management practice

• Build relationship with Key internal & external stakeholders (industry, partner, customers)

Main Responsibilities:

- Product Management

• Building a deep product & portfolio knowledge

• Defining strategic vision, strategy & roadmap for the product: the product manager contributes to the definition and evolution of the Self-service and Biometrics portfolio by defining and communicating a vision on where the product, area or market could realistically go.

• Communication/evangelization: the Product Manager needs to be able to effectively communicate to users, senior customers (up to VP level) and present at conferences with large audiences (200 +) about the product, the vision and roadmap and its benefits through presentations, documentation and demos.

• Setting product objectives and monitoring Product performance: value hypothesis definition & validation, track product performance/revenue against the Business Case and report on significant deviations.

• Support sales and solution design teams oping for key strategic opportunities

- Requirements Management

• Roadmap: essential in a community environment.

• The Product Manager leads the product from the roadmap in order to serve the customers and implementation projects rather than being led by the project. Key elements for success here revolve around having the right vision. The Product Manager works closely with the development teams to secure and maintain the product roadmap.

• Build his/her own vision from the various sources, for a community product the product manager is exposed to varying requirements around the same area from different customers, regions etc.. This means that the product manager is in a unique position to extract the best approach.

• For product construction and gap analysis the Product Manager needs exhibits strong listening skills, with a good understanding of market and customer needs: understanding where the customer comes from, demonstrate to customer the need has been understood (and not just documented).

• Challenging customer requirements (convincing customer of alternatives, influencing, …)

• Driving innovation with Engineering teams and identifying opportunities for new feature or product to be validated

- Financials and opportunity Management

• Value analysis: the Product Manager builds a view on the key elements of our solutions or potential solution to bring value to the targeted market and the ability to quantifying using a variety of techniques. This will require the ability to create estimation using informed assumptions as often the detailed data analysis is not really possible.

• Understanding of the market (various segments and rough view on the sizes) and potential pipeline and targets. As a result the Product Manager will also maintain the product packaging for optimum performance based on the markets. Perform competitive analysis of other market solutions potential 3rd party solutions available on the market.

• Pricing: especially with new products this can prove an uneasy activity if not handled structurally and combined with the fact that there is a significant amount of subjectivity. The key aspect is to show how pricing/revenue can be maximized. Pricing is driven by the value generated and/or the willingness to pay. A product manager is key to help drive this willingness to pay by demonstrating the value of the product and convincing the customers and markets. The construction costs only come as a last measure and mostly as part of a business case validation.

• Business Case: The Product Manager prepares and maintains the business case for products, evolution and packaging.

- Act as an advocate for product management practice

• Create product awareness across the different internal teams and help build a product management practice

• Ensure close co-ordination with the other Airport IT Product Management teams at all times.

• Evaluate feasibility and viability for new products and large feature development - following a stage gate process

• Support product marketing and strategy (business opportunities, competitive analysis, product launch and go to market strategies)

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Nine is looking for multiple Customer Service Representatives that are available for full-time employment to join Australian Metro Publishing's Customer Service Centre team. 

You will be exposed to and assisting customers who subscribe to some of Australia's major publications such as The Sydney Morning Herald, The Australian Financial Review and The Age.

Be part of an exciting team, who are fanatical about providing exceptional customer experiences. We have multiple opportunities available to start immediately.

The role is predominantly working from home with time in the office on a fortnightly basis.

The Customer Service Team operates on a 7 day a week roster. Employees will work Monday - Sunday on a rotational roster.

Day to day you will:

• Deliver world-class frontline customer service interactions and operations that meet or exceed a number of customer experience targets
• Manage interactions over the phone, email, live chat and web forms

Please note the start date for this position will be Tuesday 12th March.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career 

As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud eco-systems and integrations. 

You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world’s most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age. 

Your Impact 

• Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives
• Assist customers in implementing Palo Alto Networks cloud solutions and fully integrate these into their security operations
• Be the first line of defense in proactively addressing customer needs for product assistance, and coordinating and prioritizing timely resolutions with engineering teams
• Serve as a customer advocate in influencing product roadmap and improvements
• Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program
• Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs
• Be a Go-To customer expert on Palo Alto Networks cloud security solutions and become a Subject Matter expert over time.
• Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement

Rentokil has multiple positions for the role of Service Coordinator / Planner with strong administrative and communication skills to join the team in Sydney on a full-time basis.

At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.  

The core responsibilities in this role include:

• Organisation and scheduling of regular field service activities in Team
• Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
• Organise installations and jobs for completion within divisional time frames and expectations
• Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
• Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System
• Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
• Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
• Maintain reporting spreadsheets within timeframes

The ideal candidate will have:

• Excellent phone etiquette
• Strong written and verbal communication skills
• Strong computer skills
• Ability to give clear instructions
• Strong collaboration skills
• Strong time management skills
• Previous experience in a similar role, or fast-paced office environment

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!

Employees Testimonial -

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan