Shiftcare is the fastest growing start-up in it's industry and is redefining the way Aged Care and Disability Services are delivered in Australia, New Zealand and the USA.

Working within a growing team as the business continues to scale, you will be given the task of building performant, scalable, and sustainable backend application architecture and software.

Responsibilities

• Work with the technology team in the adoption and maintenance of modern (agile) software engineering practices
• Build technical integrations with third party vendors
• Support critical technology incidents as needed
• Work in technology architecture, scalability, security and performance initiatives
• Deliver high quality hands-on engineering work inline with the companies commercial objectives
• Mentor other platform engineers and team members
• Track and drive to completion all of the platform focus group's deliverables
• Work within defined project management guidelines and security best practice
• Contribute technology inputs to product team and roadmap discussions
• Be the champion of delivering scalable, robust, commercially viable technology outcomes for the company
• Become a cultural change agent within the technology group to focus on engineering best-in-breed, commercially viable technology outcomes for the business

• Minimum 3 year’s industry experience with Ruby on Rails development deploying scalable Rails API & applications
• 5+ years experience in any Web Development fields
• Identifying bottlenecks, optimizing and profiling web applications using NewRelic and related tools
• Develop and maintain specs using Rspec, Jest and e2e preferably Cypress
• Experience in creating APIs
• Good understanding of pair programming and in pair code reviews
• Working proficiently in relational databases
• Have worked in teams of 3 or more developers
• Experience and understanding of CI/CD tools such as CircleCI
• Experience deploying scalable cloud solutions on AWS
• Experience working within Agile environments (Scrum/Kanban)
• Basic experience working with frontend frameworks such as Vuejs.
• DevOps skills a bonus

Your attributes

• Confident and autonomous
• You write performant, scalable, efficient code
• You take pride in your work
• You have good (written/verbal) communication skills and contribute regularly to architectural and team discussions
• You aren’t afraid of making and learning from mistakes
• You share and communicate your knowledge with the team
• TDD and BDD by default
• Some knowledge/interest in other technologies we use - Vuejs, React native, serverless

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of Sydney so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the role

We’re looking for a Principal Backend Software Engineer to help build out our engineering team in Sydney, to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn’t released in the UK market.

This is an exciting opportunity to build a team from scratch and grow the Starling culture into a new region.

Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blogs or our case studies with Women in Tech.

We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good.

What you'll get to do:

• Support, grow, mentor and lead the team through being their manager
• Work with our clients to understand their needs and help solve their problems
• Define best practices for Technology and enable quality work
• Understand client needs and architect solutions to solve for many future clients
• Help us grow the team in Sydney
• Contribute to our award winning platform and internal tooling
• Build new features and products from scratch in a configurable way
• Share your knowledge with those around you, contributing to our learning culture
• Own your projects, working in small teams across the bank to collaboratively deliver
• Aim for greatness in everything you do, staying curious and inquisitive
• Be part of a scaling team and organisation as we change banking for good

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java and this is what we have built our entire banking platform on. We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.

About you:

• a capable tech lead
• able to understand complex systems and design solutions to difficult problems
• comfortable talking to external teams to collaborate on delivering for clients
• an experienced Java engineer with cloud experience

The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• AWS & GCP - we're cloud-native
• Microservice based architecture
• Kubernetes (EKS)
• TeamCity for CI / CD (lots of team are releasing code 15-20 times per day!)
• Terraform and Grafana

Our interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial interview with a Principal Engineer - ~45 minutes
• Take home technical test to be discussed in the next interview
• Technical interview with some Engineers - ~1.5 hours
• Final interview, ideally face to face in Sydney, with our CTO / deputy CTO ~45 minutes

• 25 days holiday. You’ll also get your birthday on us
• The option to opt-out of public holidays
• The option to buy/sell up to 5 days of annual leave a year
• 16 hours paid volunteering time a year
• Enhanced Pat & Mat leave
• Perkbox
• Length of service increased annual leave
• Superannuation

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Why join us?

We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals.

Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

Role Purpose:

The Platform Operations teams are responsible for the support, reliability, and stability of Epsilon Retail Media production systems, environments, and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. The team has full solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a “centre of excellence” that allows for a full-service delivery support cycle.

The Platform Operations teams are responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Technical Account Management, Engineering and Customer Success teams.

This role is responsible for upholding the reliability vision and acts as the conduit and diplomat, balancing the needs of delivery teams and business stakeholders to ensure production stability while new products, features, updates, and fixes can be released quickly by delivery teams. The role is responsible for making sure that the products and services function flawlessly in an ongoing operational sense, handling the increasing customer demands. 

The Platform Operations Engineer works closely with the Engineering team to ensure ongoing system stability and supports the Technical Account Managers from an environment's perspective. This role is part of the team responsible for keeping services available 24/7/365 a year, as Epsilons success depends heavily on uptime, availability, and reliability of services while scaling and rapid feature delivery.

Responsibilities and Duties:

• Uphold operational practices and ensure we design, implement, and operate a support model that is fit for purpose for our future.
• Provide proactive solutions for incident and problem detection, response and
• Practice incident management processes and provide on-call capability.
• Participate in on-call rotations to ensure 24/7 system availability.
• Provide insight and expertise on how customers will perceive the changes or impacts to customers to drive customer organisation change management and communication.
• Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability for our customers.
• Ensure SLAs and KPIs are met to the best of your ability, with particular focus on first level response times, escalation paths and resolution times.
• Support Technical Account Managers, Client Success Managers and other key stakeholders assigned to customer accounts to provide superior customer service.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

We are looking for an experienced Data Engineer with a solid background in Google Cloud Platform (GCP) to join our Technology Team and lead our data infrastructure efforts.

The successful candidate will be responsible for designing, building, and maintaining our data infrastructure on GCP, ensuring high performance and availability of our systems as we scale. This will involve designing, implementing and maintaining data pipelines; configuring our infrastructure to balance scalability and efficiency; and writing SQL queries which incorporate business logic to provide data to key stakeholders across the business.

The person in this role will collaborate closely with their counterparts across the Technology Team (including in Software Engineering, Hardware Engineering, Product and Central Operations), but also across other functions like Finance, Marketing and Strategy. In order to be successful they should be comfortable working as a sole expert, hungry to identify opportunities that will provide large business impact, as they’ll be empowered and supported by the Technology Team to implement them. The role is predominantly a hands-on engineering role, but has a people management aspect.

RESPONSIBILITIES

• Designs, develops and maintains end to end data pipelines, either via SaaS solutions (such as Fivetran) or via custom pipelines (for example that query REST APIs).
• Owns, maintains and improves Zoomo’s GCP infrastructure, optimising for cost and implementing new solutions to support our Software Engineers and Product Managers.
• Understands business requirements, to design and develop solutions which clean, aggregate and surface data to various business stakeholders (including Leadership).
• Delivers fit-for-purpose reports, dashboards (e.g. using Looker), data extracts and advanced analytics which can be consumed by business stakeholders across the organisation.
• Monitors data quality to identify and rectify issues and ensure our datasets are trusted.
• Collaborates with stakeholders across various business functions to gather requirements to support their data needs.
• Is across the latest best practices and provides technical leadership and expertise to engineers and analysts across the business.
• Adheres to and champions high quality code standards, testing and technical documentation.
• Coordinates and communicates with stakeholders to ensure awareness of project status and achievement of project outcomes.
• Provides line management and personal development of a skilled data engineer, which may grow to a team.

• Advanced SQL skills; preferably BigQuery and PostgreSQL, but other SQL flavours are acceptable.
• Experience with building data lake and data warehouse ETL pipelines.
• Experience building within GCP, in particular with BigQuery, PubSub, Cloud Functions, Dataflow, Composer, Firestore and IAM configuration.
• Experience interacting with REST APIs and webhooks.
• Proficient coding skills in Python.
• Experience deploying using Infrastructure-as-Code; preferably Terraform.
• Experience working with both batch and streaming data processing.
• Experience working with visualisation tools to build dashboards; preferably Looker, but Tableau is also acceptable.
• Experience with data governance (managing PII) and metadata management.
• Comfortable working with both technical and non-technical stakeholders, in order to receive, discuss, and shape requirements; and drive projects to completion.

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary and bonus scheme
• Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success
• Global and country-specific benefits packages
• Flexible working that is focussed on the delivery of OKRs
• Monthly team outings & events
• Get to know our product by using one of our e-bikes at a reduced cost
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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