This role offers the opportunity to work on exciting projects, leverage your technical expertise, and collaborate with diverse stakeholders to deliver exceptional IT solutions.

Some Key Responsibilities:

• Lead and deliver small IT infrastructure projects from start to finish, ensuring alignment with business needs.
• Conduct business, systems, and technical analysis to identify challenges and propose solutions.
• Design, document, configure, test, and implement on-premise and cloud infrastructure projects.
• Ensure compliance with IT standards, governance, and security requirements.
• Implement disaster recovery solutions, backups, and security measures for new systems.
• Collaborate with IT teams (network, security, applications, etc.) to align project goals and requirements.
• Maintain comprehensive project documentation, including system diagrams and procedural guides.
• Stay informed on emerging IT infrastructure technologies and provide improvement recommendations.
• Work closely with project managers, leadership, and vendors to deliver successful outcomes.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.   

Why you will love this opportunity as Senior Platform Engineer at Civica.

As a Senior Platform Engineer in the Civica Platform team, you will play a pivotal role in designing, developing, and maintaining Civica’s cloud-based platforms. This includes overseeing our externally facing platform, which supports engineering teams in delivering exceptional customer-centric outcomes. You’ll also contribute to the development of our internal developer platform, an exciting project that is being built from the ground up.

Joining a newly formed team, you’ll take ownership of platform capabilities, ensuring best practices are implemented across the business. You’ll collaborate with other business units and influence company-wide architecture, while mentoring your peers and actively working to modernise older tech stacks and platforms. We are looking for someone who is passionate about making an impact, helping others succeed, and driving positive change across the organisation.

What you will do to be successful in this role 

• Design, develop, and maintain scalable infrastructure with Terraform
• Deploy platform services using Terraform
• Develop and deploy new features for Kubernetes clusters on Azure and AWS
• Apply expertise in TCP/IP networking
• Secure CI/CD pipelines with GitHub
• Strong knowledge of Azure, AWS, Kubernetes, Docker, CI/CD, Linux, and automation
• Implement best practices for monitoring, networking, and security
• Design cutting-edge Developer Experience and Cloud SaaS platforms
• Experience with Windows Administration, migrating VM-based architectures to cloud-native and at least one DevOps-friendly programming language such as Python or Go will be highly desirable

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you'll love this role as Senior Software Test Engineer at Civica

As a Senior Software Test Engineer, you will collaborate with a cross-functional team of software engineers to implement automated solutions that proactively identify potential issues early in the development process. You’ll take ownership of designing, developing, and continuously enhancing test infrastructure and frameworks, ensuring your team has the right tools to deliver high-quality products to our users.

You will take a proactive approach to ensuring overall product quality within your functional domain, lead the testing community by developing standards, mentoring software test engineers, and promoting best practices. You’ll be responsible for tackling complex and critical testing scenarios, troubleshooting and resolving intricate issues to ensure seamless software delivery.

You’ll design, develop, and maintain automated test frameworks for web applications (including cross-browser compatibility), API, and backend systems to ensure high-quality and reliable software releases. Conducting API testing using tools such as Postman, Insomnia, or K6, you’ll validate both the functional and performance aspects of services. Your role will also involve collaborating with product managers, designers, and other colleagues to enhance product design, testability, and implementation strategies.

You will work closely with development teams to integrate automated tests into CI/CD pipelines, ensuring efficient and streamlined workflows. Your participation in code reviews will help drive continuous improvements in test automation quality, while you’ll also analyse test results, report bugs, and collaborate with cross-functional teams to resolve issues quickly and effectively.

Additionally, you will identify opportunities for process improvements and implement best practices to enhance testing efficiency and effectiveness. You may also be involved in recruitment processes, including conducting technical assessments when needed.

Your expertise and leadership will play a key role in shaping Civica’s approach to quality, ensuring that our testing standards drive excellent customer outcomes and the delivery of reliable, user-focused software.

What you will need to be successful in this role

• Experience in test automation, specialising in developing and maintaining reliable and scalable automated test frameworks
• Proficiency in programming languages such as Python, JavaScript, or TypeScript
• Solid understanding of API architectures, including REST and gRPC, with expertise in testing and validating API requests and responses
• Hands-on experience with CI/CD pipelines and integrating automated tests with CI/CD tools
• Strong analytical and problem-solving skills, with exceptional attention to detail
• Familiarity with cloud platforms such as AWS or Azure
• Experience with Agile development methodologies
• Proficiency in .NET (C#) is preferred
• Knowledge of containerisation tools (e.g. Docker) and orchestration frameworks (e.g., Kubernetes)

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.