About the Role: We are seeking a Lead Engineer with robust expertise in data architecture and engineering to spearhead the growth of our data practice. You'll primarily collaborate with Australian-based clients, extending your impact to the broader APAC region. As a Lead Data Engineer, you'll lead analytics and data engineering initiatives, collaborating closely with regional teams.

Key Responsibilities:

• Lead a team of engineers to empower a multidisciplinary group of data analysts and engineers in building, enhancing, and maintaining data products.
• Engage with Australian clients both in person and virtually to initiate projects, cultivate relationships with key stakeholders, and drive project success.
• Contribute to technical design and architecture discussions, ensuring alignment with project objectives and client needs.
• Support pre-sales efforts by providing technical expertise and solutions tailored to client requirements.
• Champion data and analytics thought leadership within the organization and with clients.
• Ensure adherence to security and performance best practices in solution design and implementation.
• Develop and maintain technical documentation required by clients, ensuring clarity and completeness.
• Translate business problems into actionable data solutions, leveraging appropriate frameworks and technologies.

Qualifications and Skills:

• Proven experience in designing and presenting data solutions to diverse stakeholders, including technical and non-technical audiences.
• Strong background in architecture design and technical leadership, with a focus on developing and deploying data pipelines, data lakes, and other data products.
• Proficiency in cloud platforms such as Azure, AWS, or GCP, with hands-on experience in Microsoft Intelligent Data Platform (MIDP), Databricks, or AWS Data Services.
• Experience with data pipeline orchestration tools like Azure Data Factory, AWS Glue, or Apache Airflow, coupled with expertise in CI/CD and MLOps pipelines.
• Familiarity with Infrastructure as Code (IaC) principles and a willingness to adapt and learn new technologies.
• Full Australian working rights are required.

Desirable Skills:

• Knowledge of non-functional requirements such as performance, security, and data privacy.
• Familiarity with design patterns, clean architecture, and clean coding principles.
• Experience in unit, integration, and end-to-end testing methodologies.

• Competitive Salary: AUD 100,000 - 150,000 per year (depending on experience and qualifications)
• Health and Dental Plan
• Meal Allowances
• Childcare Assistance
• Extended Parental Leave
• Gympass Membership
• Annual Profit-Sharing Distribution
• Life Insurance Coverage
• Access to CI&T University for Continuous Learning
• Discount Club Membership
• Comprehensive Support Program: Legal, Financial, Psychological Guidance, Nutritionist Consultation, and more
• Pregnancy Course and Responsible Parenthood Program
• Partnership with Online Course Platforms
• Language Learning Platform Access
• And many other benefits tailored for your well-being and professional growth.

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage, and our talented team to deliver award-winning location intelligence, identity verification, and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

The team

The Customer Support - APAC team sits within the Global Service & Operations Team which forms part of GBG Technology and Operations and is responsible for providing GBG’s customers with technical support with our products as well as providing Service Management.  With an average Net Promoter Score of 74 awarded by our customers, the Customer Support Team takes pride in supporting GBG’s Vision through the provision of excellent customer service.

The role

Reporting to the Head of Customer Support - APAC, the APAC Service Manager is responsible for managing the service lifecycle of our products in APAC using modern Service Management practices and in a fast-paced delivery environment.  Working closely with the rest of Customer Support – APAC, Service Management team members in other regions, the wider Technology and Operations team as well as the wider business including Sales and Professional Services, you will lead the Service Management aspects of our APAC product offerings.  Always seeking to improve and deliver service excellence for our external and internal customers. We invite talents with full rights to work in Australia to apply.

Position Location: Melbourne or Sydney, Australia

What you will do

• Deliver Service Management across supported products including Incident, Change, Problem, Event management
• Work closely with the wider Technology and Operations team as well as the APAC business unit to support product roadmap delivery and operations from a service perspective
• Support delivery of Global Service and Operations roadmap items
• Build strong working relationships with internal and external stakeholders including customers
• Manage suppliers effectively leading on all Service Management aspects to ensure excellent service for our customers
• Develop and maintain metrics and insights to track performance, analyze trends, recurring issues, SLA achievement, and uptime data of products and its suppliers to drive improvements
• Lead on the transition of products in and out of service
• Manage disaster recovery plans and execution for APAC
• Drive stability and continuous improvement to enhance the customer experience whilst collaborating effectively with other team members
• Ensure smooth delivery product enhancements, bugs fixes and changes, representing the customer priority within decisions
• Analyse and respond to trends or changes in SLA to customers or from suppliers
• Owns communication to customers on service-related matters e.g. changes, maintenance or incidents, in collaboration with the wider Customer Support APAC team
• Manage high-priority incidents to minimise time to resolve as well as owning incident retrospectives and ensuring the lessons learned are implemented
• Implement and manage the Change Enablement process in line with GBG Standards
• Provide on-call support when there is a major or high-priority incident management

• Extensive Service Management experience and good knowledge of ITIL v4
• Customer centricity
• Proven ability to work well within a team and support others
• Continually development of skills, competences, and knowledge to support personal development
• Strong ability to build and maintain positive relationships within team members across the organisation and wider stakeholders
• Ability to explain complex concepts to both technical and non-technical audiences
• Excellent communication skills when communicating internally and externally
• Highly organised and able to manage time effectively
• Ability to influences and challenge appropriately
• Strong attention to detail, initiating and completing priorities, to high a standard and within required timescales
• Exposure to SRE practices

• Experience in:
• Service Desk Tooling (JIRA)

• BI tools (Splunk, PowerBI).

• API connectivity and MS Power Automate 

Behaviours we'd like to see

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next Steps

If you’re interested, please apply! We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Specialist if you require any reasonable adjustments to the interview process.

To chat with the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch.

Make life@GBG work for you.

Position:  Operations Engineer

Datacom Location:  Adelaide, Brisbane, Canberra, Melbourne and Sydney (Not WA)

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You'll Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

• Around 2 (near or above) Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Are you passionate about making a difference in the healthcare sector through cutting-edge technology? Our client is on the lookout for a talented Network Engineer with a special focus on Cisco Unified Communication systems (CUCM) to join their dynamic Information Communication and Technology department for a 3-month contract with potential for extension. This hybrid role offers the flexibility to work from Flemington, for at least two days a week, supporting a world where all kids thrive.

Role Purpose:

As a key member of the team, you'll be at the forefront of managing, maintaining, and supporting their Cisco Unified Communication systems alongside a suite of UC platform tools. You'll have the opportunity to contribute to a variety of initiatives and projects, ensuring the seamless operation of the hospital’s network and communication infrastructure.

Key Responsibilities:

Enhance customer service experience by providing Level 2 support and technical expertise.

Work collaboratively within a multidisciplinary team, offering guidance and fostering strong internal and external relationships.

Ensure the operational excellence of our Network and Telecommunications infrastructure, implementing strategic technical changes and managing live production issues with agility.

Lead in the continuous improvement and cyber security initiatives to protect our network and assets.

 What You Bring to the Role:

• CCNP certification or equivalent experience with Cisco routers, switches, voice, and wireless technologies.
• Proven track record managing Cisco UC platforms (CUCM), SBC’s, SIP services, and understanding wireless and firewall technologies.
• Excellent problem-solving skills, attention to detail, and a strong commitment to continuous learning and improvement.
• The ability to work autonomously, prioritize effectively, and deliver solutions in a 24 x 7 support environment.

Desirable:

• An understanding of the healthcare sector
• Experience with Faxing Services (e.g. RightFax)
• Experience with ARC, Vocera, iCare and other integrated messaging platforms
• Experience with MS Teams Calling, Cisco Webex, Jabber or similar
• Experience with Palo Alto Firewalls and Management platforms (Panorama)
•  Experience supporting and maintaining Network Monitoring Systems (e.g. ManageEngine)
• Experience /Exposure to cloud connectivity technologies (e.g. MS Express Route, Direct Connect)
• Experience/Exposure to Cisco Application Centric Infrastructure (ACI) deployments

Why Join Us?

• Contribute to a meaningful mission at a world-renowned healthcare institution.
• Flexibility of a hybrid working arrangement to balance professional and personal life.
• Be part of a supportive and innovative team committed to excellence in service delivery.

This role is not just about technical skills; it’s about making a tangible impact on the lives of children and their families. If you're ready to bring your expertise to an environment where you can grow and make a difference, we would love to hear from you.

Datacom is seeking a skilled and motivated Systems Engineer to join our dynamic team. As a Systems Engineer at Datacom, you will have the opportunity to contribute to cutting-edge projects that push the boundaries of technology. With our dedication to finding unique IT solutions, you will play a crucial role in solving our clients' greatest technological challenges.

At Datacom, we believe in being local at heart while maintaining world-class capability. With offices spanning across the globe, our unique approach allows us to understand the needs of organizations in different regions, while delivering exceptional results. We are passionate about exploring new possibilities and believe in using technology to drive innovation.

As a Systems Engineer, you will be responsible for analyzing, designing, implementing, and maintaining complex systems that meet our clients' requirements. You will collaborate with cross-functional teams to develop and integrate solutions that optimize performance and enhance functionality. Your expertise in systems engineering will help us deliver solutions that exceed expectations and have a positive impact on our clients' businesses.

Responsibilities

• Analyze clients' requirements and propose effective solutions
• Design and implement system architectures that align with clients' objectives
• Collaborate with cross-functional teams to develop specifications and integrate systems
• Perform system testing and troubleshoot issues to ensure optimal performance
• Provide technical support and guidance to clients and internal teams
• Conduct system performance evaluations and recommend improvements
• Stay updated with the latest advancements in systems engineering and apply them to projects

• Bachelor's degree in Computer Science, Engineering, or a related field
• Proven experience in systems engineering and design
• Strong knowledge of system architecture principles and practices
• Proficiency in programming languages (e.g., Java, C++)
• Experience with system integration and testing
• Knowledge of network protocols and technologies
• Excellent problem-solving and analytical skills
• Strong communication and collaboration abilities

Who is mod.io?

mod.io is the world’s most trusted platform for the creation and discovery of fully cross-platform User-Generated Content (UGC) and mods in video games. 



Many of the industries most innovative and successful games have UGC at their core. We’re talking about Counter-Strike, DotA, and PUBG. These games have become house-hold names and that same innovation is what drives us.

 We are a fast-growing, early-stage startup, backed by leading video game venture capital firms including LEGO Ventures, Tencent, and Makers Fund.

Our mission is to connect game studios and publishers with their communities by harnessing the power of UGC. And we’re doing it; our platform is embedded in over 150 games, including some of the biggest and best games in the world. Games like Deep Rock Galactic, Snowrunner, and Dying Light 2, and we support over six-and-a-half-million monthly users.



What is the role?

We are looking for an experienced PHP engineer to join our team. You will be responsible for developing and supporting the mod.io REST API.

Your responsibilities include:

• Understanding the technical requirements of game developers, mod creators, payment providers and stores.
• Helping define the solution architecture.
• Working alongside our frontend, API and integration development teams to understand, define and develop our REST API to fit their needs.
• Designing the APIs to ensure content remains synced and design a system that games can hook into for updates.
• Testing and implementing your APIs.
• Ensuring the APIs are scalable and secure - your API will be used by thousands of concurrent players all around the world.
• Keeping your house clean, your code may be open sourced on Github and must be well documented for our community to fork and adapt as they need.

Why work at mod.io?

We’re very ambitious in what we want to achieve as a company, and we work closely together to achieve our goals.

• We’re transparent and honest, and our focus is on getting things done in the most efficient way possible - if something is slowing us down, we want to know about it and fix it.
• We’re a small team with 30 people globally. This means there are always opportunities both to shape your role and also how we do things.
• We offer maximum flexibility - This role is based in Melbourne, you can work from home (WFH) or enjoy all the perks of our brand new office in Prahran.
• We provide a competitive salary and equity in the company
• We value the career development of our people; we look to hire within when opportunities arise, and provide mentorship and support for all our team.
• We’re very proud that we have a safe, transparent working environment where everyone is welcome, and we encourage people from all backgrounds to apply for jobs with us.

What are we looking for in candidates?


We are looking for humble, enthusiastic, self-starters who take ownership over what they create and will help us shape and improve the company. Even if you don’t match the qualifications exactly, if you’re confident you can do the job, or can grow into the role, please throw your hat in the ring.

For this role, we need someone who is passionate about developing and maintaining high traffic web services, with great problem solving skills and an eye for detail.

We are looking for an experienced Senior PHP Engineer with:

• 5+ years PHP experience working with Laravel.
• Experience with NoSQL key-stores such as Redis & relational databases (MariaDB, MySQL).
• Experience with data modelling for high throughput database activity and a strong understanding of which workloads and data access patterns are scalable and what datastore the data should reside in.
• An ability to write clean, robust and reusable code, as well as mentor and review the code of other backend engineers
• A strong understanding of RESTful API’s.
• Familiarity with Amazon Web Services’ such as S3, Lambda, SNS, SES, SQS, EC2, RDS.
• The ability to take a concept from design to a functional, usable release.
• Confidence in your ability to lead a project from start to finish with little oversight from senior team members.
• An excitement to dig in and experiment, with real attention to detail.
• A hunger to own your code, improve your craft, and create a kick ass experience for millions of gamers along the way.

It would be awesome if you also have:

• A passion for video games and an understanding of the unique challenges UGC presents us and similar businesses like Youtube and Steam.
• Familiarity with Frontend development
• Familiarity with Vue.js
• Experience with Swagger/OpenAPI

How do I apply?

This is a full time role. You can work remotely or from our office in Prahran, which is near Melbourne in Victoria, Australia.

If you fit the criteria and the job description sounds exciting, then please click the application button and provide:

• Your CV
• A cover letter outlining how you meet the criteria

If you don’t think you’re right for this role, but you’d love a role at mod.io, please fill in our Expression of Interest form.

Embark on a consulting journey with Our Client, a leading innovator in infrastructure solution. This remote position offers you the opportunity to be a key influencer in Our Client's growth, providing top-tier technical support and strategic guidance to their valued customers.

Key areas you'll contribute
Strategic Advisory Role:

• Serve as a trusted advisor and technical expert on Data products.

Operations Management and Escalations:

• Handle daily technical operations and escalations, collaborating directly with customers and development teams for issue resolution.

Implementation and Customer Engagement:

• Perform customer installations, upgrades, and expansions, while leading regular monthly and quarterly customer review meetings.

Product Evangelism and Support:

• Act as an evangelist for Data products, providing guidance and support to assigned accounts.

Continuous Improvement and Collaboration:

• Identify opportunities for continuous improvement, collaborate with account teams to provide technical guidance, and actively contribute by submitting feature requests and bug reports. Coordinate with product marketing and development teams based on customer feedback.

• Proven experience in customer-facing roles with complex IT solutions.
• Extensive knowledge in enterprise IT infrastructure, networking, and storage.
• Strong understanding of file systems and expertise in scale-out NAS implementation.
• Advantageous experience with S3, high-performance computing, and lab/hardware management.
• Excellent written and verbal communication skills, coupled with the ability to thrive in a rapidly growing, entrepreneurial environment.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

We are seeking Senior Software Engineer/s with a focus on the backend (Ideally with solid AWS experience) who are excited to help us expand our product offerings. You will be given the opportunity to work on some Greenfield projects and modern technology.

You will also work collaboratively with some great engineers in other areas such as our Platform and SRE teams to make sure our DXP services perform and scale well.

What do I need?

• Commercial experience building and maintaining Typescript/JavaScript applications
• Experience working with JS frameworks like React and NodeJS
• Exposure to building or using either dedicated-backend or public APIs
• Experience working with relational databases would be highly beneficial
• Experience working with CI/CD or at-least exposure to and a desire to gain more experience

Nice to have

• Experience with AWS (CDK, CloudFormation) would be beneficial or IAC concepts

Location

• This position is open to candidates in the eastern states of Australia with full working rights (we are unable to sponsor for this position)

The Squiz product team is expanding as it works to deliver a cloud-based digital experience platform (DXP). Squiz DXP (Digital Experience Platform) is a software solution that helps businesses to create and manage digital experiences for their customers. It provides a wide range of tools and features that can be used to build and maintain websites, mobile apps, and other digital channels.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

#LI-Hybrid

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are currently looking to fill a Field Service Engineer position to join our Melbourne branch - based in the CBD and surrounds. The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the Victoria Service Team, you will ensure customer satisfaction through on site corrective and preventative maintenance on customer equipment reporting to the VIC Service Delivery Manager.

Previous experience in the print industry, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Key Requirements

To be qualified for this position, ideally your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.

• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.

• Applicants must possess a strong mechanical / electrical aptitude, along with excellent communication and interpersonal skills.

• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding

Strong verbal and written communication skills

Strong customer service skills

Excellent organisation and time management skills

Australian Work Rights are essential

Australian Driver’s License, Working with Children Check and Police Check will be required

Why Konica Minolta?

In this role you will be provided with a fully maintained company vehicle, phone and laptop.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Do to a sharp increase in new high end print production products into the South East Team,  we are now currently looking to fill a Field Service Engineer position to join our Victorian branch in the South East Print Production team, providing outstanding service and support to our valuable customer base. The successful candidate will be responsible for the installation and support of Colour and B&W print production equipment and ancillary products with associated software & services solutions.

As a member of the Victorian Southeast Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment reporting to the Service Delivery Manager.

Previous experience in the print industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a very strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring you go above and beyond.
• Ability to work autonomously, whilst keeping in constant contact with your team to ensure workload is consistent and transparent.

Essential requirements for this role:

• Demonstrated experience in a similar role, including a high technical aptitude.
• Strong verbal and written communication skills
• Strong customer facing skills
• Excellent organisation and time management skills
• Current Australian Driver’s License and Working with Children Check
• Willingness to work extended hours on standby during the week and weekends as required per a roster

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Why Konica Minolta?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

About us

GXE is the end-to-end platform for Investment Funds, Family Offices and Syndicates.

GXE’s mission is to provide digital infrastructure and services for Trustee Services, Custody and Fund Administration.  We provide investors, asset and fund managers with the tools they need to succeed and enable them to focus on their portfolios and investors whilst GXE takes care of everything else.

GXE empowers investors, fund managers and family offices with real-time visibility, efficient workflows, licensing, information security, and more.

A licensed financial services company, GXE holds Australian Financial Services Licence 460870 issued by the Australian Securities and Investments Commission. GXE welcomes clients across sectors, including corporate, credit, family offices, pension and superannuation, private equity, property, and venture capital. 

We are an early-stage startup, and we offer an opportunity to join the team to help shape GXE’s future.

Who we are looking for

We are looking for a high-performing Senior Software Engineer with a strong proficiency in building modern C# .NET Core/.NET 8 (5+ years) web applications, including front-end skills (Razor, VueJs), using cloud services (Amazon), is self-directed, an effective communicator, and takes ownership and responsibility for their work to ensure successful business and client outcomes. If you are confident in building web products all by yourself, if you like having a lot of responsibility and owning the development of products end-to-end, and if you like startups and have already worked on one or likely will someday, you’ll enjoy working on GXE.

You will contribute to developing the GXE SaaS platform and supporting infrastructure by writing new features, gathering requirements, fixing bugs and contributing to the technical roadmap. As a small yet agile team, you will have opportunities to contribute across the entire technical stack, from development improvements to production infrastructure.

The team

You will be reporting to our CTO, Andrew Armstrong, and will be joined by new team members in a small team.

Andrew previously co-founded and was CTO of OmnyStudio.com (acquired by Triton Digital in 2019), an audio management platform used by large media companies.

You will

• Execute Software Development responsibilities
• Design and develop scalable software solutions that meet the requirements of stakeholders. This includes understanding user needs, architecting software systems, writing code, and implementing features to a high-quality standard.
• Test your code to ensure that it functions correctly and meets quality standards.  This includes writing unit tests, integration testing, thorough reviews, and debugging issues that arise during the development process and in production.
• Maintain and enhance existing software systems. This involves fixing bugs, implementing feature enhancements, and optimising performance to ensure that the software continues to meet users' needs.
• Follow best practices and coding standards to ensure the quality, maintainability, security, and scalability of the software you develop. This includes writing clean, correct, modular code, documenting your work, and adhering to relevant coding guidelines.
• Provide technical platform support to clients and internal users, troubleshoot issues, validate technical concerns, and address client feedback to ensure a positive client and user experience.
• Stay up-to-date with emerging technologies, tools, and trends in the field of software development.  This includes attending conferences, participating in training programs, and self-learning to improve your skills and knowledge continually.
• Be a leader and Client advocate.
• Engage with Clients and Stakeholders where required
• Contribute to Team Success

What success looks like

In the first week, you can meet the wider team, dive into our technical stack, and ship changes to production.

In the first month…

You will immerse yourself in understanding GXE's vision, strategy, platform, and client base, alongside getting acquainted with the team. You will delve into the technical stack, development environment, and platform documentation to grasp the technical aspects fully. You'll become familiar with the technical stack by contributing changes to various parts of the platform. Participating in code reviews will help you understand the team's coding standards, best practices, and architectural approach. You'll also gain insights into current projects and priorities by attending meetings, reviewing documentation, and shadowing team members. Additionally, you will meet with your manager to establish short-term and long-term goals aligning with the team's objectives and GXE's overarching priorities.

In the first three months…

You will escalate your involvement by taking charge of small to medium-sized features or projects, engaging in every phase from product definition and design to implementation, deployment, and documentation. You'll showcase your leadership by presenting these projects to the team. Collaboration with stakeholders and clients will be key to gathering requirements and ensuring that technical solutions align with business goals. You'll actively participate in GXE's quarterly planning, contributing to the documentation process through various means, such as writing tickets, updating technical documentation, and preparing design documents. Additionally, you'll seek and incorporate feedback from peers, managers, and stakeholders to identify and act on areas for improvement, furthering your professional development.

In the following months…

You will progress to owning medium to large features and projects, overseeing the entire process from requirements gathering to successful delivery. This period will also see you contributing to the long-term technical roadmap, highlighting your growing influence on the strategic development direction. You'll have opportunities to engage with the entire technical stack, which includes making development improvements and enhancing production infrastructure. This broadened scope of work will allow you to impact the organisation's immediate and future technical landscape significantly.

You have

• Strong proficiency in writing modern C# .NET Core / .NET 8 (5+ years) web applications
• Comfortable with front-end development (Razor, Vue.js/TypeScript)
• Proficient with GitHub, CI/CD, unit testing, PostgreSQL, and delivering well-tested code
• Experience integrating with cloud platforms (Amazon / Azure / Google)
• Self-directed and proactive, with a strong sense of ownership and a commitment to delivering successful outcomes at a fast pace with attention to detail
• Effective communication, time management and collaboration skills with the ability to work well in a team environment and on your own
• Proven track record of delivering high-quality software products in a fast-paced environment
• A deep practical understanding of software development and awareness of industry trends

Nice to have

• Hold a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Domain knowledge within financial services (particularly in family offices, private equity, property development, and venture capital) is beneficial.
• Experience building in the financial services space
• Experience building and operating microservices applications

The benefits 

At GXE, we are proud to provide an environment that encourages and celebrates innovation, collaboration and success. We are dedicated to creating an inclusive workplace that values and respects each employee’s unique talents and perspectives.

We are committed to providing our employees with the necessary resources to excel. We offer competitive salaries, comprehensive benefit packages, and opportunities for professional development and career growth.

At GXE, each employee is an integral part of our success. We strive to create a work environment that promotes respect, trust and collaboration. We recognise that each employee has unique talents, experiences and perspectives that contribute to the success of our company. We will not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

We are always looking for talented and motivated individuals to join our team. If you are looking for an opportunity to grow professionally and personally, GXE is the perfect place.