Title:

We support water customers across Australia to provide our communities with the best drinking water and innovate ways to safeguard and secure our country’s water supplies, while elevating public spaces and enhancing livability.

The Opportunity

This is an opportunity for a Senior Civil Engineer with Water Industry, Planning, Design or Construction Experience.

You’ll be a key member of KBR’s Water team who, in a joint venture with John Holland has been delivering Melbourne Water’s complex infrastructure projects through major design and construction framework, that will see us supporting Melbourne Water for well over a decade of continuous service.

In addition, the team are delivering major capital projects to South East Water’s record $1.5 billion investment as part of a new industry partnership between Abergeldie, BMD & KBR (ABK). The 10-year contract will see ABK plan and deliver major infrastructure upgrades in partnership with South East Water as part of a new integrated capital works planning and delivery model.

As part of our team, you will play a key role in team development of junior engineers and strongly contribute to client relationships, technical oversight, and the commercial success of the business unit. You will collaborate with a diverse team of talented people who are committed to supporting our clients through long-term partnership arrangements; not to mention a key contributor to delivering projects.

Who are you?

We are looking for a delivery focused Senior Civil Engineer looking to take the next step and join our high performing Victoria Water team. You will be motivated by achievement, outcome-focused and present professionally and in a friendly manner to peers, clients, and stakeholders.  

You will have previous experience in a similar senior role in the water sector and effective communication and people skills. You will have experience in strategic planning and investigation and can produce high-quality reports and proposals.

You will have the following skills and experience:

• Hold an accredited Bachelor of Civil Engineering
• Design experience with knowledge of industry standards. Preferably experience with undertaking designs in accordance with the Melbourne Region Water Authority Design Standards (MRWA WSAA Standards).
• Proven ability to work in engineering, and design modelling teams, work directly with Water Authority clients, and manage projects to scope, budget and program.
• Previous experience gained within an engineering consultancy environment.
• You are a Chartered Engineer (CPEng) or have eligibility to apply for this accreditation.

Who are we?   

Our water team offers services across the full water cycle, delivering major pipelines, large pumping stations and advanced water, wastewater, and recycling treatment plants.

We address critical water cycle challenges and provide solutions through adopting flexible program delivery models and ongoing asset management programs. We are the market leader in program management consulting, supporting key water utilities to achieve phased savings in capital expenditure, while delivering the best environmental and community outcomes that keep the cost of water bills low for millions of Australian people and businesses.

Explore our water discipline here: Cover - Water (foleon.com)   

At KBR, we value you – here’s how. 

While our people are busy delivering leading science, technology, and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best. Other benefits include:

• Industry leading salaries reviewed annually. 
• 20 Days Leave per year + an additional day off every 4 weeks (33 days in total) 
• Salary packaging and Novated leases 
• Paid professional membership fees. 
• Life/Health insurance discounts 
• Flexible work arrangements (start/finish times, WFH, Flex time) 
• Employee stock purchase plans 
• Paid parental leave. 
• Personal Career development plans 
• Growth and promotion opportunities 

Help shape tomorrow by applying today!    

For a confidential discussion please call, Kelly Power, 03 9828 5240   

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.    

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.   

#LI-DNP #LI-DNI  #S-DNI   

PURPOSE OF THE ROLE

Within Airport IT, Self-service and automation technology is slated for exponential growth with wider self-service and biometric adoption expected in the coming years. Industry reports suggest that Self check-in kiosk will grow by 27.8% between 2020-2025 and self-service Bag drop market is forecast to grow by 421% by 2030. Biometric adoption is forecast to ramp up over the next five years, averaging 140.3% growth across the market (Valour Consultancy Ltd, 2021).

You will be part of the Passenger processing - Self-Service product management team responsible for a portfolio including Self-service airport kiosks, bag drops and biometric solutions. Our end to end solutions include both software and hardware.

Your core product management team and main engineering counterparts will be based in Australia. Your responsibility and reach will be global; collaborating with customers, engineering teams, accounts team in all geographical markets & locations.

As a Product Manager, you will drive product success and development:

• Build a deep understanding of the industry, the market segmentation as well as main the players, competitors, and potential partners

• Be responsible for a subset of the Airport IT Product and solution portfolio (scope will vary depending on Product Management & industry experience as well as core competencies) including

• Building a deep product & portfolio knowledge

• Defining Product vision, strategy and Roadmap

• Pilot product design, build, delivery & implementation with engineering and project teams

• Monitor your product success.

• Opportunity Management: value hypothesis definition & validation

• Building or keeping up-to-date financial business cases

• Driving innovation with Engineering teams

• Contribute to building and strengthening a local product management practice

• Build relationship with Key internal & external stakeholders (industry, partner, customers)

Main Responsibilities:

- Product Management

• Building a deep product & portfolio knowledge

• Defining strategic vision, strategy & roadmap for the product: the product manager contributes to the definition and evolution of the Self-service and Biometrics portfolio by defining and communicating a vision on where the product, area or market could realistically go.

• Communication/evangelization: the Product Manager needs to be able to effectively communicate to users, senior customers (up to VP level) and present at conferences with large audiences (200 +) about the product, the vision and roadmap and its benefits through presentations, documentation and demos.

• Setting product objectives and monitoring Product performance: value hypothesis definition & validation, track product performance/revenue against the Business Case and report on significant deviations.

• Support sales and solution design teams oping for key strategic opportunities

- Requirements Management

• Roadmap: essential in a community environment.

• The Product Manager leads the product from the roadmap in order to serve the customers and implementation projects rather than being led by the project. Key elements for success here revolve around having the right vision. The Product Manager works closely with the development teams to secure and maintain the product roadmap.

• Build his/her own vision from the various sources, for a community product the product manager is exposed to varying requirements around the same area from different customers, regions etc.. This means that the product manager is in a unique position to extract the best approach.

• For product construction and gap analysis the Product Manager needs exhibits strong listening skills, with a good understanding of market and customer needs: understanding where the customer comes from, demonstrate to customer the need has been understood (and not just documented).

• Challenging customer requirements (convincing customer of alternatives, influencing, …)

• Driving innovation with Engineering teams and identifying opportunities for new feature or product to be validated

- Financials and opportunity Management

• Value analysis: the Product Manager builds a view on the key elements of our solutions or potential solution to bring value to the targeted market and the ability to quantifying using a variety of techniques. This will require the ability to create estimation using informed assumptions as often the detailed data analysis is not really possible.

• Understanding of the market (various segments and rough view on the sizes) and potential pipeline and targets. As a result the Product Manager will also maintain the product packaging for optimum performance based on the markets. Perform competitive analysis of other market solutions potential 3rd party solutions available on the market.

• Pricing: especially with new products this can prove an uneasy activity if not handled structurally and combined with the fact that there is a significant amount of subjectivity. The key aspect is to show how pricing/revenue can be maximized. Pricing is driven by the value generated and/or the willingness to pay. A product manager is key to help drive this willingness to pay by demonstrating the value of the product and convincing the customers and markets. The construction costs only come as a last measure and mostly as part of a business case validation.

• Business Case: The Product Manager prepares and maintains the business case for products, evolution and packaging.

- Act as an advocate for product management practice

• Create product awareness across the different internal teams and help build a product management practice

• Ensure close co-ordination with the other Airport IT Product Management teams at all times.

• Evaluate feasibility and viability for new products and large feature development - following a stage gate process

• Support product marketing and strategy (business opportunities, competitive analysis, product launch and go to market strategies)

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Nine is looking for multiple Customer Service Representatives that are available for full-time employment to join Australian Metro Publishing's Customer Service Centre team. 

You will be exposed to and assisting customers who subscribe to some of Australia's major publications such as The Sydney Morning Herald, The Australian Financial Review and The Age.

Be part of an exciting team, who are fanatical about providing exceptional customer experiences. We have multiple opportunities available to start immediately.

The role is predominantly working from home with time in the office on a fortnightly basis.

The Customer Service Team operates on a 7 day a week roster. Employees will work Monday - Sunday on a rotational roster.

Day to day you will:

• Deliver world-class frontline customer service interactions and operations that meet or exceed a number of customer experience targets
• Manage interactions over the phone, email, live chat and web forms

Please note the start date for this position will be Tuesday 12th March.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Your Career 

As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud eco-systems and integrations. 

You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world’s most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age. 

Your Impact 

• Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives
• Assist customers in implementing Palo Alto Networks cloud solutions and fully integrate these into their security operations
• Be the first line of defense in proactively addressing customer needs for product assistance, and coordinating and prioritizing timely resolutions with engineering teams
• Serve as a customer advocate in influencing product roadmap and improvements
• Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program
• Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs
• Be a Go-To customer expert on Palo Alto Networks cloud security solutions and become a Subject Matter expert over time.
• Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

Under broad supervision this position is responsible for the provision of specialist engineering services related to marine/mechanical engineering in the support of the material remediation of the configuration baseline of the ACSSPO.

Responsibilities

• Investigate shortcomings in design, materials and system performance against contract specifications and participate in the development of solutions to resolve the problems.
• Review and comment on engineering changes, including supporting ILS documentation.
• Liaise with multiple stakeholders including ACSSPO staff, LHD ship’s staff, the In-service Support Contractor (Navantia), OEMs and Lloyd’s Register in the course of your duties.
• Participate in the development and conduct of tests and trials to determine system performance against design intent.
• Provide specialist advice in support of the RP team members engaged in multi-disciplinary projects.
• Produce detailed technical reports and associated documentation as required.

Qualifications, Skills and Experience

Essential:

• Degree in electrical engineering.
• 8 years plus experience, preferably in a naval engineering environment.
• Able to work with in the Seaworthiness Management System.
• Qualified to hold a Suitably Qualified and Experienced Personnel (SQEP) delegation

Mandatory Requirements

• Ability to obtain and maintain AGSVA NV1 clearance at minimum

Benefits of KBR

• A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
• Flexible working conditions
• Competitive salary (including annual reviews)
• Paid Parental leave
• Paid Reservist leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Discounted employee stock purchase plans
• Flu shots, skin checks and private health insurance discounts
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

R2074650

Our Front Office team is looking for an enthusiastic, customer service focused Guest Service Agent (GSA). As our newest GSA your role is to welcome our guests on arrival to ensure they enjoy their stay as you check them into or out of their villa. You may also help to coordinate our guests’ experiences or activities and share the things you love about Byron.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

To set you up to succeed: Two weeks of structed training will be provided to you covering the tasks required on both the morning and afternoon shifts. You will also be assigned a buddy who will support you as you learn the system and resort features.

The role: Working on our busy reception desk, you will be responsible for ensuring we do not merely deliver service but do more than is expected to create meaningful and authentic moments of hospitality. Checking guests in and out daily, making reservations over the phone, running daily reports to identify any special requests, anticipating guests service needs, and complying with policies and procedures. You will listen to, and resolve guest's complaints or concerns, but there will always be a manager there to support you when required.

The hours: Full time role available working up to 38 hours a week, across a 7-day rotating roster.

The shifts: 7am - 3pm and 3pm - 11pm, on a rotating roster.

Rates: Mon-Fri $24.87, Sat $31.09, Sun $37.31

We are looking for people who can be flexible to work these shifts.

7

• Provide exceptional customer service by responding to requests promptly, efficiently and courteously
• Experience working in a 4-5 star resort/hotel front office environment
• Demonstrated proficiency in Microsoft Office, Fidelio or Opera System
• Ability to communicate with a diverse range of people
• Full availability to work weekends and public holidays
• Remain calm and effective in emergency and high pressure situations
• Current drivers licence essential
• First Aid Certificate desirable

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Rentokil has multiple positions for the role of Service Coordinator / Planner with strong administrative and communication skills to join the team in Sydney on a full-time basis.

At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.  

The core responsibilities in this role include:

• Organisation and scheduling of regular field service activities in Team
• Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
• Organise installations and jobs for completion within divisional time frames and expectations
• Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls
• Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System
• Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
• Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
• Maintain reporting spreadsheets within timeframes

The ideal candidate will have:

• Excellent phone etiquette
• Strong written and verbal communication skills
• Strong computer skills
• Ability to give clear instructions
• Strong collaboration skills
• Strong time management skills
• Previous experience in a similar role, or fast-paced office environment

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!

Employees Testimonial -

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

This is an onsite role working between two offices based in Parks and Dubbo with some travel between sites. Please note that this role is expected to commence on 5 March 2024

To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our team

Our Unix Services teams support a whole range of organisations; providing IT support across a range of technologies and applications. The team is made up of 60 plus service professionals, and we’re continuously growing.

About the Role

As Systems Engineer - Linux, your role is to manage and maintain the Linux/Unix server environment and to provide proactive and reactive support services. The managed services team(s) are engaged by our customers to maintain the availability and reliability of a their core infrastructure. You will be using Automation tools such as Ansible on a day-to-day basis and may be required to assist customers with Application rollouts via Ansible at times.

In conjunction with the rest of the Managed Services team, you will be accountable for the timely action of customer service requests, within agreed service levels, whilst maintaining accurate and timely updates to technical documentation and ticket notes. You will also be required to operate under the guidelines of defined processes and procedures and are expected to ensure effective and professional communication with all relevant parties.


***To be successful in your application for this role, you must be an Australian Citizen with the ability to achieve Baseline Government Security clearance***

What you’ll do

As Systems Engineer - Linux, you will be responsible for, but not limited to the following:

• Use Ansible to perform day to day activities
• Use & modify existing Ansible playbooks to perform Application rollouts in customer environments
• Meet client SLAs for system availability, uptime and reliability
• Proactively manage and monitor the system environment for continuing business support
• Perform role responsibilities and duties during business hours, with occasional after-hours and on-call as required
• Perform regular Project Services work and work at a Design/Architecture level.

What You’ll Bring

You will bring at least three years’ experience in a complex, corporate, multi-server IT environment. You will have strong knowledge of RedHat Enterprise Linux 7 & 8 or similar flavour of Linux such as Ubuntu, Centos, etc. Along with extensive experience configuring and deploying servers, developing scripts to automate server builds and supporting systems infrastructure (systems, storage, networks, virtualisation platforms etc). You will be comfortable using Ansible in day-to-day operations tasks. Plus, you will have experience with sever security initiatives and have supported Virtual Server Environments.

You will possess exceptional customer, problem-solving and technical documentation skills, and be a team-player. Other skills you possess or technologies that you will have worked with include:

Configuration Management:

• git, GitLab CI/CD
• gitlab runners

Monitoring:

• Check MK
• Prometheus
• Science Logic
• PRTG
• Grafana

Automation / Scripting:

• Ansible
• Python
• Bash
• PowerShell

Software Packaging / Deployment:

• Red Hat Satellite
• Docker / Buildah / Podman container development

Why Datacom?

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Date Posted:

Country:

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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Are you a dynamic and organized individual with a passion for sustainable waste management? Waste Initiatives, a leader in the waste solutions industry, is seeking a motivated Service Manager to join our team and spearhead our service, maintenance, and breakdown operations across Australia and New Zealand.

About Us:

Waste Initiatives is a renowned provider of innovative waste management solutions, committed to driving environmental sustainability and efficiency. With a diverse range of clients and a comprehensive equipment portfolio, we are dedicated to minimizing waste and maximizing resource recovery.

Role Overview:

As the Service Manager at Waste Initiatives, you will play a pivotal role in ensuring the seamless operation and maintenance of over 1,600 pieces of client equipment. You will lead a team of 4 skilled service technicians and 2 dedicated office staff members, driving excellence in service delivery and customer satisfaction.

Responsibilities:

• Coordinate and manage all service, maintenance, and breakdown activities for waste management equipment across Australia and New Zealand.
• Collaborate with the service technicians to schedule and prioritize maintenance tasks, ensuring timely response to client needs.
• Lead and mentor the service team, fostering skill development and a strong commitment to quality workmanship.
• Oversee the dispatch and allocation of service techs, optimizing resource allocation and minimizing downtime.
• Build and maintain strong relationships with clients, addressing their concerns and ensuring their equipment operates at peak efficiency.
• Collaborate with the office staff to manage administrative tasks, including work orders, documentation, and communication with clients.
• Develop and implement strategies to enhance service processes, improve efficiency, and streamline operations.
• Monitor and report on service performance metrics, identifying areas for improvement and implementing corrective actions.

• Proven experience in managing service and maintenance operations, preferably in the waste management or related industry.
• Strong leadership and team management skills, with the ability to motivate and guide a team of technicians and office staff.
• Exceptional organizational abilities and attention to detail to ensure efficient scheduling and execution of service tasks.
• Excellent communication and interpersonal skills to interact effectively with clients, team members, and senior management.
• Technical aptitude and an understanding of waste management equipment is advantageous.
• Problem-solving mindset and the ability to make sound decisions under pressure.
• Valid driver's license and willingness to travel as required within Australia and New Zealand.

Why Join Us:

• Be part of a forward-thinking company dedicated to sustainable waste solutions.
• Lead a team of skilled professionals in a collaborative and supportive environment.
• Competitive salary package with performance-based incentives.
• Opportunities for professional growth and development within a growing organization.

If you are ready to take on a leadership role in the waste management industry and contribute to a greener future, Waste Initiatives welcomes your application. Join us in making a positive impact today.

About the business

Journey Beyond is focused on bringing Australia’s most unique and iconic experiences to life. We aim to take guests beyond, to ignite their imagination, and to transform the amazing into the breathtaking.

The Rail business is made up of Australia's iconic train journeys, The Ghan, Indian Pacific, Great Southern and The Overland. Rail Expeditions is part of the Journey Beyond Group, a dynamic experience-based tourism business focused on sharing the special places in which it operates and creating and shaping lasting memories for all of its guests.

About the role

An exciting opportunity exists for experienced, energetic and passionate hospitality professionals to join our Guest Service team creating memorable first and last impressions through high-quality service and experiences. We are seeking candidates with excellent interpersonal skills, who are passionate and proud of the service they deliver and consistently willing to go above and beyond for our guests.

Some of your tasks will include;

• Greeting guest upon arrival and assisting them with check-in and concierge services
• Service of guests in the main terminal, including food, beverage and guest inquiries
• Host and provide guest service at the Adelaide-based off-train experiences
• Operating the souvenir and merchandise area
• Housekeeping duties around the terminal
• Administrative duties and guest bookings support, including guest check-in
• Other duties as requested

This position will require long periods of your feet, using office equipment and some lifting duties will be required. Candidates with demonstrated experience delivering high-quality guest service in a front-of-house hospitality environment will be highly regarded. Barista experience is desirable. Successful candidates will require a current Responsible Service of Alcohol certificate.

The departure times of our journeys vary, and you will require flexibility with working hours, including weekends and public holidays.

This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service.

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

A unique entry-level opportunity to join a worldwide leading system integrator in tolling, ITS & tunnel management systems design, development and deployment.

The Junior Testing Engineers will be part of the team working on the execution of testing activities for our M6 Stage 1 Project. They'll provide support the to Testing Lead within the internal testing and acceptance testing phases with the client.

This role will be working on:

• Documentation preparation and submission thereof to the client including test cases preparation
• Execution of the nominated test cases
• Uploading defects on the Defect Management System
• Working with technical and non-technical personnel in order to get the expected result
• Assisting with the development/design team with a focus on the resolution of defects
• Supervise the completion of defects resolution and generate weekly reports for Testing Lead and PMCS Manager

This is an excellent opportunity if you are a recent graduate in engineering with entry-level PLC/SCADA experience and are looking to start your career in the ITS industry.

The preferred candidates will be recent graduates in a relevant field of engineering (Bachelor’s degree in Computer Systems, Information Technology engineering electronic or electrical/mechanical engineering, or similar)

Basic knowledge of PLC/SCADA systems architecture will be highly valuable.

Working knowledge of Jira and Hexagon planning and tracking tools is desirable.

This position is full-time and will also require availability to work night and weekend shifts on a shared roster during the commissioning phase which will be remunerated on top of the base salary.

Please also note that this position will require the successful candidate to be fully vaccinated or have a valid medical exemption to be able to attend the project office/site.

• Be part of large scale infrastructure projects.
• Genuine opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.
• Access to employee benefits (EAP, travel and equipment discounts, etc.)

SICE ANZ is an Equal Opportunity Employer and we invite you to be part of an organisation that promotes a diverse, inclusive and collaborative working environment.

Due to the high volume of applications received, only successful candidates will be contacted. We apologise for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

AECOM is growing their dynamic Water Infrastructure team in Sydney and are seeking an influential, collaborative and vibrant Mechanical Engineer to join our team at the Associate Director level.

The successful candidate will help drive the implementation of AECOM’s Australia/New Zealand (ANZ) Water Strategy.

This is a career-defining opportunity for a driven professional to play an instrumental role in the continued growth of our water-related service offering across the NSW/ACT (NAC) water market sector, and the wider ANZ region.

What will a day in this role look like:

• You will have the opportunity to get involved in managing and completing projects from inception, including involvement in the bidding phase, concept design, detailed design, tendering, and construction phase support.
• Ensure all quality assurance processes are followed, delivering on time and within budget for projects in planning, design and/or construction support.
• Build and maintain strong relationships working with various clients across a range of sectors.
• You will guide and mentor junior engineers and designers, contributing to the growth of our talent pipeline.

Do you

• know Linux in various levels of diagnostics and troubleshooting?
• write code to automate repetitive tasks every time you face repetitive work?
• smile when you solve an issue in Frankfurt from your laptop in Sydney?

Answer 'yes' to these questions and we would like to hear from you. Go ahead, hit the Apply button and let's have a chat about your skills and experiences.

Want to know more about us?

Now that we have set the pace, keep reading if you want to understand more about the role and the SRE team. We hope it will be helpful.

Let’s start with the role

As a Site Reliability Engineer, you will - 

• Provide relief and sustainable resolution to issues within our infrastructure.
• Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues.
• Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
• Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.

• Manage all activities of the pre-sales resources with a particular region.
• As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with product revenue goals.
• Provides advice and counsel to sales management in the effective use and deployment of technical resources.
• Must maintain close alignment with sales, support and implementation functions.
• Ensures compliance of pre-sales documentation. Internally qualifies sales opportunities in terms of customer technical requirements, competition.
• Work closely with our SMB and mid-market customers to identify and solve their most critical business problems.
• Support the sales team by conducting discovery calls and product demonstrations for our active deals. User requirement gathering, analysis, and scope definition, Wireframing, Creating Proof of Concept (POC), RFP, RFI responses.
• Conduct effective requirements gathering to clearly identify customer problems.
• Build and deliver compelling technical demonstrations of the Freshworks products.
• Articulate the value of Freshworks solutions to a variety of audiences.
• Be a lifelong learner and develop your skills continuously.
• Evangelize a refreshing user experience on the Freshworks platform

What you get to do in this role:

• The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. 
  
  The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.  
The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.  

Title:

Your KBR future - delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity

KBR's Land Domain team is current seeking a Systems Safety Engineer to support our Lethality Program Team in Melbourne. The Lethality Program ensures ADF dismounted combatants, operating as part of a combined arms team, have a range of state of the art lethal and non-lethal systems that will decisively overmatch potential and emerging adversaries. The team is required to acquire and deliver the next generation of munitions and weapon systems to enable the war fighter to conduct their mission effectively.

Responsibilities

As the Systems Safety Engineer, you will be responsible for planning, identifying, documenting, and mitigating hazards that contribute to the project platforms. You will be part of a multi-disciplined engineering team working with various stakeholders including our Prime contractor and the Commonwealth client.

As the ideal candidate you will bring:

• Bachelor of Engineering in Mechanical / Electrical / Systems or a related discipline.
• Demonstrated experience reviewing safety documents and the ability to assess hazards and risks.
• Strong time management, organisational and analytical skills.
• Strong stakeholder engagement, relationship management and communication skills.
• Hold and maintain an active Baseline or NV1 (or above) AGSVA Security Clearance (Essential).
• Hold a relevant safety qualification (Graduate Certification, WHS or similar) (Desired).

This role requires immediate access to ITAR information and a Baseline/NV1 security clearance. Job location is Victoria Barracks in Melbourne.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

WHO WE ARE:

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.

BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!

Imagine a career that perpetually stretches your capabilities. From managing many of the world’s most iconic buildings to making products that help save lives, the breadth of our opportunities empowers you to chart your own path.  We are a truly global company that embraces diversity, rewards hard work and inspires people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. 

About the opportunity:

Our team is growing, and we want to speak with recent Graduates who have a passion for sustainability and technology.

This opportunity is within our Project division, and you will work closely with the team in providing Engineering and installation solutions for the Systems team.

The role will involve you learning about the below:

• Design and implement control programming for new and existing installations, for Johnson Controls and 3rd party products.

• Develop design documentation including functional descriptions, schedules and schematics.

• Ensure software testing and results meet customer specification and is compliant with Quality Assurance requirements. 

• Design and Implement Graphical user interfaces for new and existing installations, to Johnson Controls and/ or specific customer standards. 

• Provide solutions to very complex systems problems either troubleshooting the system or advising others on how to resolve problems. 

• Work closely with the project manager with a focus on the deliverable scope & the improvement of project financials.

What we are looking for:

• Bachelor of Electrical/Mechanical or Mechatronics

• Good diagnostic and troubleshooting skills

• Solid understanding of effective software development methods and processes

• Excellent written, verbal communications and interpersonal skills

• Strong communication skills to interact with customers and colleagues.

If you are interested in the role, please click the apply now below. Feel free to reach out to Priscilla on priscilla.dib@jci.com #LI-PD3

Only those candidates the Company (recruitment Agency Company) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the Company.

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity

Our Maritime Account seeks an energetic and motivated Graduate Engineer to join their team. As the Graduate Engineer, you will be responsible for driving your own development and experience in an Engineering Rotation Program as directed by your line manager.

During your engineering rotation, you will have the opportunity to support various line managers in the delivery of engineering assurance functions. You will develop skills in Asset Management including System Safety, Certification Basis, Engineering, Logistics Support and Configuration Management.

You will be exposed to various engineering and technical issues related to HMA Ship’s, landing craft and shore support facilities. You will report to the Engineering Assurance Manager and your direct line Manager is the Platform Systems Lead.

Responsibilities

• Every 6 months rotate to various engineering functions including but not limited to Systems Safety, Certification and Platform Engineering while reporting to the functional manager to establish experience and develop skills in Maritime Seaworthiness and Assurance.
• Under direction, perform activities related to engineering function and contribute to engineering assurance outcomes and deliverables.
• Under direction, conduct investigations and relating to platform system assets, including the verification and validation of technical data.
• Under direction, work within a multidisciplinary team to develop design requirements and solutions in the context of engineering change management and configuration management.
• Participate in design reviews, verification and validation activities.

Qualifications, Skills and Experience

Essential:

• Bachelor’s Degree in Engineering in Mechanical, Electrical, Aeronautical Engineering or related discipline or Naval Architecture.
• Eligible for International Traffic in Arms Regulations (ITAR) clearance on relevant ship systems.

Desirable:

• Experience in Defence Industry.
• Previous Engineering experience.
• AGSVA Baseline Security Clearance.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

The Missing Link is looking for an experienced and talented Security Engineer to join The Missing Link Security Engineering Team. The Security Engineer will have vast knowledge within the IT Security industry which includes at least five years hands-on experience as well as knowledge of a range of security products, technologies, and solution offerings.

Ideally you will have in depth CyberArk experience, have a strong security background and passionate to join our security practice taking part and leading security engineering projects.

This is an excellent opportunity to job a fast growing company within the cyber security space and to receive ongoing training, coaching and support to help you develop your career.

Responsibilities

The following (but not limited to) Security Engineer duties are expected to be carried out by the successful candidate:

• Develop and document Detailed Level Design for various security products, pre-dominantly around PAM projects
• Run design workshops
• Implement security products for our clients
• Regularly perform security checks and troubleshooting
• Identify problems in a timely manner
• Implement new processes with the goal to optimize company's security system
• Stay up to date with latest security technology and trends
• Perform regular audits and provide reports
• On-going certification training and renewal as required by the business

The ideal candidate will have extensive CyberArk as well as security networking experience:

• 5+ years experience working with CyberArk PAS (On-prem or Privileged Cloud)
• 5+ years experience with CyberArk Application Access Manager
• Knowledge of PAM administration (Defining Access Control, Policies/Platforms, User provisioning and entitlements, Managing Applications Credentials, and User Access Policy Management, Application Access Manager components).
• CyberArk CDE
• CyberArk CPC
• Problem-solving, critical thinking and time management abilities
• Outstanding written and communication skills including experience with an executive audience
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.