Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Our Team

Datacom Group Technology is responsible for the provision of company-wide technology services which are critical to the business because they:

• Support business processes that through their efficiency (speed, accuracy, and cost per transaction) give the organization a competitive edge.
• Deliver an end user experience that supports enhanced employee engagement and productivity.
• Allow the business to scale without incurring corresponding increases in cost.
• Support business growth through diversification of service offerings.

About the role

The Systems Engineer role is responsible for supporting Datacom's technical infrastructure including corporate hardware and software as well as providing corporate systems for the Datacom Business. The Systems Engineer primarily performs support activities in our corporate Production Environment, including responsibility for infrastructure changes following formal change control process. This role will also assist with Priority incidents and internal projects as opportunities present themselves.

The Systems Engineer position would suit someone keen to take the next step in their career. We're after people who exude common sense and professionalism, are team players, can work under pressure with minimum supervision and who can demonstrate exceptional problem-solving abilities and a passion for learning.

Please note this is a 6 month fixed term position

What you'll bring

As an experienced professional, you'll be a success-driven and naturally passionate about technology, using it to deliver great customer outcomes. You will be comfortable engaging with and supporting all levels of customers from technical staff through to executives and your attention to detail will ensure your deliverables are of the highest standards.

Ideally, your Technical Skills will encompass some or all of the following:

• Advanced Windows 10/11 troubleshooting experience
• Basic Windows server experience
• All-rounder in Microsoft Products
• Microsoft O365 Admin
• Microsoft Intune
• Microsoft Security/ Defender, MFA
• Azure / Azure AD
• Active Directory, DNS, DHCP, Group Policy
• Exchange Online and on-premises
• Remote access, VPN, LAN, Wireless
• Experience with SCCM/ BigFix
• Meeting Room technologies e.g. AV equipment
• Ability to work on problems of diverse scope
• Min of 3+ years experience in a similar role and environment

Why Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

If you would like to know more and this sounds like you. Please apply online today!

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Design, implement, and maintain secure DevOps pipelines to automate security testing and deployment processes.

• Conduct security assessments and penetration testing to identify vulnerabilities and assess risks.
• Monitor and analyse security logs and alerts to detect and respond to security incidents in a timely manner.
• Stay updated on emerging cyber threats and industry trends to proactively enhance our security posture.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 3+ years of experience in DevOps or software engineering roles, with a focus on cyber security.
• Strong understanding of DevOps principles and practices, including continuous integration/continuous deployment (CI/CD) and infrastructure as code (IaC).
• Proficiency in scripting and automation using tools such as Python, PowerShell, or Shell scripting.
• Experience with cloud platforms such as AWS, Azure, or GCP, and containerization technologies like Docker and Kubernetes.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*

Who we are:

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. 

Who we’re looking for:

In this role, you will use your technical knowledge to assist staff with level 1 IT support tasks.

You will be responsible for answering incoming calls from across the business and will triage and resolve basic IT tickets submitted through the company’s service desk portal.

Customer satisfaction will be your top priority! You will report to the Technical Support Team Leader and join an energetic team of Service Desk Analysts/Technical Support Engineers.

Our Promise

FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What you’ll be doing:

• Answer calls to the internal Technical Support phone line.
• Troubleshoot and resolve level 1 IT issues.
• Escalate tickets to the level 2/3 IT support staff when required.
• Triage tickets submitted to through the company’s Jira Service Desk portal.
• Windows and Mac desktop support.
• Provision new hardware.
• Imaging of laptops
• Software installations.
• Monitor servers and core applications.
• Work on a rotating roster between 7am and 7pm.
• Occasional after hours or weekend work may be requested.

• Qualification in IT is preferred.
• Minimum experience in Technical Support.
• Active Directory
• Office 365
• Microsoft Exchange
• Windows 10 and Mac OS
• Windows Server
• Basic network skills
• Customer Service

• We are always developing our benefits for our staff, this includes up to 27 days annual leave, flu jabs, corporate discounts and hybrid working arrangements.
• We like to see our team grow, develop and succeed at FleetPartners; therefore, we pride ourselves with providing promotion and secondment opportunities.
• We like our team to enjoy their working environment and culture, we do this by quarterly recognition awards, office/ external events and by celebrating our core C-A-R-E values.

Next Steps

If you are successful in your application, then we will be in touch with you soon.

Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations.

Awards

Top 101 Australian Workplaces for Women 2024

Certified carbon neutral fleet organisation

WGEA Employer of Choice for Gender Equality

Work180 Endorsed Employer for Women

Supply Nation member

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Design and deploy secure and scalable systems infrastructure, with a keen eye on cyber security best practices.
• Collaborate with cross-functional teams to integrate security measures into all stages of the systems development lifecycle.
• Conduct regular security assessments and audits to identify vulnerabilities and develop strategies for mitigation.
• Develop and maintain security policies, standards, and procedures to ensure compliance with industry regulations and best practices.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 4+ years of experience in systems engineering, with a focus on cyber security.
• Proficiency in systems administration, networking, and cloud technologies.
• Strong understanding of cyber security principles, including encryption, authentication, and access control.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*