Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

• Working for the world’s largest pest control company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid manual Australian driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the role

We are seeking an Associate Systems Engineer to join us in any of our Australian Offices (Sydney, Adelaide, Brisbane, Melbourne, Canberra or Perth). As a member of the technical support team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and service level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

This role requires Australian Citizenship or Permanent Residency preferably with baseline/NV1 Clearance. Candidates without citizenship or permanent residency need not apply.

What you’ll do

As the Associate Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

What you’ll bring

To be successful in this role you’ll bring at least 3 years experience as a System Administrator with Windows Server, infrastructure applications, and cloud technologies.

Your technical experience should include:

• Administration of Windows Server
• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V
• Management of physical server environments such as Cisco Unified Computing (UCS)
• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, Netbackup and CommVault
• AWS and Azure certification
• Exposure to Linux technologies
  
  

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Date Posted:

Country:

Location:

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

• We are a growing team within the bank and constantly involved in industry changing solutions

• You will be part of an innovative environment with likeminded individuals

• Together we can place customers at the centre of what we do

Do work that matters

As someone who never shies away from a challenge, let us present ours to you. We’re working to re-architect and modernise our delivery landscape, enabling our engineers to provide seamless solutions to millions of people. And we want your help.   

The size and nature of our systems and the pace at which our customers’ expectations are changing means we’re always seeking out the latest technology, experimenting and pushing the boundaries. Our work is key to future proofing one of Australia’s largest companies.

See yourself in our team

Here, you’ll create, manage and optimise the platforms used to power our entire business. You’ll have the opportunity to take responsibility for continuous improvement, ensuring our systems are simpler, faster and more secure.

The cloud movement at CommBank is going strong and continues to grow. We’re looking for out of the box thinkers who want to use technology to work on real-world problems that have the potential to change the lives of our 17 million+ customers.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

Public Cloud Container Services team provides a Managed Kubernetes Platform, enabling CBA teams to deliver applications at high pace by leveraging the power of Kubernetes and Public Cloud. In this role, you will see yourself building the Kubernetes Platform for the bank. You will be involved in building the cluster, teach the internal customers how to build a Kubernetes-native application and ensure the platform is running 24*7.

We’re interested in hearing from people who 

• Experience as Software Engineer/ DevOps/SRE/System Engineer in Cloud environment. 

• Experience with Kubernetes network and API security: ServiceMesh/Istio, Ingress Controller, API Gateway, OAuth2 

• Experience with writing Kubernetes controller/operator is highly desirable. 

• Experience with programming in Golang or Python. 

• Experience with Cloud/AWS fundamental service (IAM, VPC, EC2, ASG) 

• Experience with container technology, Docker and Kubernetes/EKS. 

• Experience working with Infrastructure as Code(CloudFormation, Terraform, Pulumi) 

• Understanding of DevOps/SRE Best Practices: Logging, Monitoring, Security. 

• Advanced knowledge in Linux internal and be able to troubleshoot complex issues 

Tech skills  

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team; 

• Experience building ServiceMesh  

• Kubernetes network and API security:  Istio, Ingress, ELB, Ngnix, calico, authentication/authorization, OAuth 

• Experience with writing Kubernetes controller/operator.  

Working with us 

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.   

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.  

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne, Adelaide, Brisbane and Perth. We really love working here, and we think you will too.

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Rockhampton on a permanent, full-time basis.

In this role, you will be an important member of the Customer Service team reporting directly to the Business Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.
• Accurately enter data into systems

As a part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

About Us -

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

• Working for the world’s largest pest control company
• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid manual Australian driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

• Experience working independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both verbally and in writing
• Confident using a mobile phone service app/tablet
• Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

• Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
• Organizing the day-to-day order fulfillment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
• Liasing with external freight partners to coordinate deliveries all over Queensland
• Establishing priorities and meeting deadlines
• Managing stock to ensure customer lead times are minimised and stock is allocated efficiently
• A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
• Experience in NetSuite is highly advantageous

• Good base salary
• Great team culture
• Pro work/life balance organisation

How to apply

Apply now – if you want more information before you apply, check out our site (https://www.ecooutdoor.com.au) or check us out on LinkedIn, or Instagram.

Please note we require full-time, permanent working rights for this position

What will a day look like in this role ?

• You will be working with a high performing multi-disciplinary teams across Australia and internationally.
• Get involved in detail design of highways, major arterial roads, public transport and active transport infrastructure
• Support Principal and above engineers with technical delivery and project management of projects.
• Work closely with our clients to solve their transport problems.

You will be supporting the team in winning, managing and delivering projects across a diverse range of transport infrastructure projects for private and public sector clients.

We are looking for a motivated Senior Project Engineer to join our team. Senior Project Engineers at FSC work on infrastructure projects for various clients in the road, rail, tunnelling, utilities and associated sectors.

As a Senior Project Engineer you will schedule, plan, forecast, resource and manage all the technical activities aimed at assuring project accuracy and quality from conception to completion.

You will work with our clients and other FSC team members to plan, deliver, and hand over projects throughout Queensland.

Responsibilities

In general, your responsibilities would include the following:

• Prepare, schedule, coordinate and monitor assigned engineering projects.
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Interact daily with clients to interpret their needs and requirements and represent them in the field.
• Perform overall quality control of the work (budget, schedule, plans, project team's performance) and report regularly on project status.
• Assign responsibilities and mentor the project team.
• Cooperate and communicate effectively with Project Manager and other project participants to provide assistance and technical support.
• Review engineering deliverables and initiate appropriate corrective actions as required.

You will be a motivated and proactive engineer with the right combination of energy and a commitment to learning. You will bring your perspective and skills to diverse projects, and have ambition to design your own career path.

You will also have:

• A degree in Civil, Electrical or Mechanical Engineering.
• Minimum of 7 years experience delivering civil infrastructure projects.
• Local Queensland and/or TMR experience is preferable.
• An ability to manage project teams to solve problems, drive health and safety culture and produce quality outcomes.
• Strong interpersonal skills to liaise positively with key stakeholders to ensure delivery of innovative client solutions.
• Ability to work under pressure and to tight deadlines.
• Familiarity with rules, regulations, best practices and performance standards.
• Ability to work with multi-disciplinary projects.

If you are looking for a traditional place to work – look somewhere else! Together, at FSC, we have built a different kind of company that puts people first, is entrepreneurial, cares about making a positive impact in the world and is driven to get better every day.

We are a growing engineering business led by experienced professionals who are passionate to see a change in how engineering projects are delivered.

We are proud to be a WORK180 endorsed employer for all women. See our range of benefits and policies direct at WORK 180 - https://work180.com/en-au/for-women/employer/fsc-group-pty

The following benefits can be enjoyed by choosing a career with FSC:

• Explore various career pathways
• Empower you to shape your future
• Competitive remuneration packages
• Competitive parental leave policies
• Flexible working arrangements
• Regular team social events
• Health and wellbeing initiatives
• Additional pay for weekend and night work

FSC has also been voted as one of the Best Places to Work by our employees, voted 4th in Australia in our category!

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
We are currently looking to fill a Production Print Field Service Engineer position to join our Queensland branch to provide service and support to our customers. The successful candidate will be responsible for the installation and support of Colour and B&W Production Print equipment and ancillary products with associated software & services solutions.

As a member of the Queensland Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment reporting to the State Service Delivery Manager.

Previous experience with Commercial Printing and Production Print equipment, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding
• Strong verbal and written communication skills
• Strong customer service skills
• Excellent organisation and time management skills
• Current and valid Australian Driver’s License
• Hold valid working rights in Australia

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

About the role

We are on the hunt for a Customer Service Representative to join our team based in Pinkenba, on a permanent, full-time basis.

As our new Customer Service Representative, you will be the voice of GWA Group for our inbound phone and email customer support channels.  On a typical day, you will speak with a variety of customers, from our merchants, to plumbers to trade and retail centres, and the conversations can be technical. Keeping the customer as your priority will ensure you build the rapport required to succeed in this role. Your day will consist of multi-tasking which includes use of various portals and systems.

We have a full onboarding and training program where you will learn so much about our products and the bathroom and kitchens world.

In return, you will join a supportive and customer-centred team who all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other.

Key Responsibilities

• Provide professional telephone customer support
• Case management which involves following up and investigating queries from our customers
• Supporting and updating customers through phone and email enquiries, with a friendly, efficient, solutions focused approach
• Build relationships, innovate to build sales and revenue opportunities
• Communicate effectively with all internal and external customers

About you

• Previous experience in customer service, preferably in a contact centre environment with high volume calls
• Strong technical aptitude and computer skills (preferably with Microsoft)
• Good interpersonal skills and the ability to communicate effectively with internal and external customers by phone and email
• Strong attention to detail and the ability to multitask
• Problem solving skills and the ability to work under pressure and in a fast paced environment
• An openness to learn (product/technical knowledge on GWA Product Range)
• Adaptable, resilient and able to think on your feet
• Growth mindset, focusing on the positive and possibilities, no matter what comes your way
• Aptitude for learning
• Experience using Microsoft Dynamics 365 is a bonus
• Comfortable with using multiple portals/systems at the same time

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

The locations of our offices for these roles are based in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth and Sydney. These roles are based in the customer or Datacom offices. To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance.  If you are a Permanent Resident, please specify in your application as we may have other suitable opportunities available across our teams.

Please note that this role is expected to commence on 5 March 2024

What you’ll do

As a Desktop Support Engineer, you will be accountable for, but not limited to:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.