As Assistant Manager, you will oversee the daily operation of the Front Office and Concierge teams, whilst also supporting the Guest Experience, Reservations and Night Audit functions. Your duties will include;

• Effective supervision of all guest arrivals and departures; ensuring guest service standards are maintained throughout the guest's stay.
• Utilization of Opera software, ensuring accuracy in use and a range of reports are produced to meet operational needs.
• Supervision of lobby services (including Concierge and lobby table service), ensuring guest arrivals and departures are as efficient as possible.
• Regular liaison with Engineering and Housekeeping departments, ensuring requests are completed quickly, focusing on guest needs as a priority.
• Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.
• Ensure public areas are clean and well presented with regular monitoring.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
• Daily liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.
• Assume responsibilities as Chief Fire Warden, and primary First Aid officer as required.
• Openly communicate with staff, ensuring regular training and feedback is provided.

About the job…

The role of Assistant Financial Controller provides support for the Financial Controller in the management of the finance department, and ensuring the integrity of the Hotels revenues and transactions.

This position provides a friendly, professional and efficient service which meets all required expectations and Hotel standards.  As Assistant Financial Controller you have a conscientious approach to your work and the desire to be part of a team and make it successful.    

What you’ll be doing:

• Complete the hotels income audit, reviewing daily revenue to ensure all revenue is recorded correctly, all rebates, discounts & complimentary items are substantiated per hotel policy
• Review of the hotels day pack for audit compliance, log any discrepancies & follow up relevant departments
• Review of and importing of daily revenue statistics
• Preparation of bank reconciliations and follow up of any unreconciled items
• Preparation of the daily cashier banking spreadsheet. Monitor & resolve cashier discrepancies, and ensure that deposits are banked efficiently
• Preparation of the miscellaneous revenue spreadsheet to allocate revenue to the correct general ledger accounts
• Preparation of EFT payments
• Support Accounts Receivable, Accounts Payable, Payroll & Stores with queries and training
• Monitor cash flow, and inform the Financial Controller of any foreseen problems
• Liaise with Department Heads regarding discrepancies of postings and controls, and assist with implementation of operating procedures.
• Provide revenue/statistics reports
• Completion of weekly food COS report and distribution
• Preparation of the weekly hotel forecast report and distribution to department heads
• Upload actual and forecasted revenue into the hotels time and attendance system
• Completion of weekly forecast/payroll meeting presentation, including running the with minutes recorded
• Review the ageing of accounts receivable and assist in collection if necessary
• Review of weekly payment run and set up in the bank for approval
• Review of weekly payroll and set up in the bank for approval
• Attend fortnightly credit meetings

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Our reception is the first point of in-person contact for many of our clients.  We are looking for an experienced administrator who has worked in a healthcare or medical environment.  We also require a person who has exceptional customer service skills to ensure our clients have a positive experience at every contact.

This is a permanent full-time position.

About the role

• Reception - greeting clients, answering phone, scheduling and rescheduling appointments
• Administration - actioning emails, preparing resources for the clinicians, typing clinical notes for clinicians, preparing letters for GPs, filing client records, shredding confidential information, assist with ensuring clinicians' schedules are full
• Accounts - banking cash or cheques, processing payments (in person and via phone), creating invoices, issuing invoices via email, emailing receipts to the bookkeeper, end of day reconciliations, NDIS invoicing and claiming online, chasing outstanding payments
• other general office duties - keeping the clinic space neat and tidy

Benefits for you

• Supervision – paired with a dedicated supervisor to teach you the ropes
• Salary - above award rates for all employees
• Flexibility – we understand that there are times when you need to attend to family matters during business hours as we also have families
• Lifestyle and our beautiful surroundings – rural setting within easy access to the Sydney CBD, wineries, galleries, waterfalls, bush walking trails, country markets, camping… what more could you want!
• Vibrant team – passion for inspiring, empowering and supporting both clients and each other
• Other perks as a company which belongs to the MedHealth group - discounts on private health insurance and travel, access to a FREE Employee Assistance Program (EAP), a 'Fitness Passport' program, salary packaging options (including novated leasing) and much more!

About you

• Considerable experience in an administration and customer facing role within a healthcare or medical environment
• Excellent communication - verbal and written - skills
• Exceptional organisational and time management skills
• Strong computer skills
• Passion for working with vulnerable members of the community

#HH