• Provide exceptional customer service & product/service information at front house, via telephone and email
• Supporting the Client Services Specialists and Clinic Coordinator with ad hoc tasks
• Work collaboratively with all departments to support client, examinee and expert needs
• Working towards and achieving company KPI’s and objectives for expert bookings, customer onboarding & customer service
• Assist in training lawyer/insurers/experts in the use of systems as required; 
• SMS inbox management for examinee appointment confirmation
• Pro-active appointment confirmation calls to examinees and clients to avoid Failure to Attend(FTA)/late-cancellations.
• FTA/late-cancellation re-bookings
• Teleconference connections
• Home-risk assessments
• Video testing calls with examinees
• Assist the Clinic Coordinator at front reception when required to ensure Examinee and Expert support on clinic days.
• Regular communication with Managers, Clinic Coordinator and Client Services Team.
• Communicate effectively with File Team and QA; 
• Adhere to quality standards as per SOPs.
• Responding to basic enquiries sent to [email protected]; 
• Keep up to date with key administrative knowledge in order to provide effective support as requested;  
• Support Expert needs in order to enhance their experience ie. system training and assistance with general queries;
• Assist in managing the Court Hearing Notices process with the Clinic Coordinator and Client Services team.
• Assist the File and Admin team and Experts in chasing for documents for upcoming assessments from lawyers and communicate to experts and team.
• Ensure that facilities are suitable for expert needs; 
• Assist the Client Services Specialists in identifying any potential risks or issues to the team and appropriate manager.
• Promote and support practices that are inclusive, responsive, safe and accessible.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

• Assist in the management of the day to day operation of Concierge, Porter and Valet services
• Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
• Provide regular training and development opportunities for the team
• Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
• Ensure public areas are clean and well presented with regular monitoring
• Ensure all incidents, inspections and discrepancies are recorded in duty logs.

JOB DESCRIPTION

About the Role

Team Global Express is currently seeking a lively, friendly, and driven individual eager to join our Administration Team on a Permanent Basis at our Karawatha Location on Brisbane’s Southside. This role offers you the opportunity to join a vibrant team and provide administrative support to our Operations staff on a daily basis to meet our compliance and safety requirements.

Key Responsibilities and Job Requirements

• This is a Full time, Permanent role where you will work 7.6 hours x 5 days a week (AM Starts)

• Provide general administration, data entry and office support to the wider team where required

• Scan and file office work and documentation, and be able to handle sensitive information in a responsible and compliant manner

• Utilise our systems to complete administration and data entry tasks 

• Process core operational data entry (connotes) correctly into our system each day

• Prioritise your work effectively and efficiently throughout the day and complete tasks in a timely manner

• Provide administrative support to the wider operations team where required

• Maintain staff, training and compliance databases where required

• Manage spreadsheet trackers, reports and other compliance documents in order to cleanse, update and maintain them on a regular basis

• Precise data entry skills and excellent attention to detail are a must to be successful in this role

• Previous experience in transport and logistics is preferred but not mandatory. Full scope training and support will be provided to the successful applicant.

Key Benefits

• Security: This is a Permanent Full Time role that offers longevity and further career development opportunities

• Our Brand: Team Global Express was listed as one of LinkedIn’s Top Companies of 2023 in Australia.

• Staff Discounts: Enjoy various benefits from Coles Express, G’Day Rewards, Officeworks, Hertz, and more.

• Well-Being: We offer free well-being and mental health services to all employees.

About Team Global Express

Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider. An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Are you organized, detail-oriented, and ready to join a dynamic team? Arrow Metal is seeking a proactive Office Assistant to support our growing operations. As a leading provider of architectural and construction metal products, Arrow Metal is dedicated to delivering exceptional service and quality to our clients.

Role Overview:

As an Office Assistant, you will play a crucial role in ensuring smooth office operations and providing outstanding support to our sales and after-sales teams. Your responsibilities will include:

General Office Assistance:

• Manage the sales inbox effectively, ensuring prompt responses to all inquiries and correspondence.
• Upload deal information into our Pipedrive CRM system accurately and in a timely manner.
• Assist in distributing emails for pricing after review by the sales manager.
• Provide assistance with telephone answering, delivering excellent customer service and customer care with every interaction.

After Sales Service:

• Manage communication with offshore drafting personnel, including client correspondence for drawing sign-off and clarification.
• Coordinate production schedules and logistics to ensure timely delivery of products to clients.
• Prepare and finalize work orders accurately, ensuring all necessary documentation is complete.
• Manage deliveries and respond to order ETA inquiries promptly and professionally.

Requirements:

• Previous experience in office administration or similar roles is preferred.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency in CRM systems and Microsoft Office Suite.
• Experience in customer service and sales support in a production or manufacturing business is ideal

Arrow Metal offers a supportive and collaborative work environment where your contributions are valued. You'll have the opportunity to work with a diverse team and grow your skills in a dynamic industry.

If you're ready to take the next step in your career and become part of the Arrow Metal family, we want to hear from you!

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Salary from $65k + super + 10% bonus
• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

This is your chance to be part of an award-winning agency, where everything you do will impact the growth and success of the business, locally and globally.

We are the biggest NERDS, we are SUPER FUN, and it’s no joke. Collaborating every day, we focus on numbers-based thinking that we know will deliver real, tangible, data-driven insights (none of the fluff, jargon, and guesswork you might see elsewhere) and we have a FUN time doing it all together.

Over 3 years, we’ve invested $1M+ into trying and testing every digital strategy to see what works and what doesn’t. It seems the rules to succeeding online are always changing, so everyday our team is building new and intuitive tools to tackle the future of marketing.

We solve the digital world by turning to the numbers (real, hard evidence you can’t deny). And our clients turn to us, the Online Marketing Gurus (the nerds who know their stuff and get it done).

The Perks:

• Birthday leave

About OMG:

• AFR Best Places to Work Finalist 2022
• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
• R&D investment, the forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.

OMG is an equal-opportunity employer, so by working for us, you’ll be part of an organisation that supports diversity and inclusion.

Don't take our word for it, hear it directly from our people - https://www.youtube.com/watch?v=W65rUytkWQc

Sofitel Brisbane Central is seeking a dynamic leader with a passion for culinary excellence and a track record of success in the luxury hospitality industry. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Suzette, our elegant lobby bar, Cuvee and our In-Room Dining services.

What you will be doing:

• Assist in leading, mentoring and training the operations team members in all outlets – Suzette, Cuvee lounge bar, In-Room Dining and Mini Bar
• Supervise and delegate duties, ensuring brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual presentation
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong ‘Heartist’ culture and a team focused on creating unforgettable guest experiences.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We are currently seeking an Administration Assistant to play a pivotal role in supporting our co-founders as we embark on a new exciting phase of growth!

In this multifaceted position, you will be required to provide comprehensive administrative and organisational support to our two co-founders and the business operations team, and to help drive efficiencies across the business. You will be key in ensuring our office runs smoothly and in fostering a positive and engaging team environment.

This role is ideal for a dynamic, proactive and detail orientated individual who thrives in a fast-paced and entrepreneurial environment, and is perfect for someone who is eager to expand their business acumen, learn about tech startups and potentially grow into a business operations role.

Responsibilities

• Provide support to our two co-founders managing a diverse range of personal and business related tasks, whilst ensuring sensitive and confidential information is handled with utmost integrity
• Provide support to our business operations team for projects aiming to drive efficiencies across all parts of our business
• Efficiently manage email correspondence on behalf of the co-founders, including organising and responding to emails, flagging important messages and following up as necessary
• Organise and maintain calendars, including scheduling appointments, meetings and managing meeting room booking system
• Arrange and manage travel arrangements and itineraries as required
• Track and reconcile expenses, including organising receipts and statements to ensure up to date financial records
• Prepare and organise essential documents, presentations and other materials as needed
• Oversee general office management tasks such as organising office supplies and liaising with vendors to ensure a well maintained and functioning office environment
• Take a leading role in planning and executing internal events and initiatives that enhance workplace culture. This includes organising team celebrations, team building activities and maintain a welcoming office atmosphere
• Provide support in HR related tasks such as recruitment and onboarding of new team members, contributing to the smooth operation of the human resources function
• Perform various administrative duties as required, demonstrating flexibility and a proactive approach to support the dynamic needs of the co-founders and the WHEREFIT team

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s of experience in a support role such as office coordinator, receptionist, administrator or customer service, showing foundational skills applicable to this administration assistant role
• Proactive and strong initiative to learn and develop new and existing skills
• Excellent organisational and communications skills
• Capable of managing multiple tasks and priorities without compromising quality or efficiency
• Strong team player who values collaboration, contributes positively to the team dynamic and supports collective goals
• Digitally savvy and a quick ability to learn and understand new software tools
• Superior attention to detail

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

Responsibilities

• Prepare and collate invoices daily for processing into LDC’s financial systems
• Prepare and collate documentation for daily payments
• Assist with daily payments and payments scheduling
• Monitor and reconcile creditor statements
• Contribute with audit and reconciliation of accounts
• Support with financial administrative tasks

Essential skills

• Accounts Payable experience 1 - 2 years (advantageous)
• Proficient knowledge of Microsoft office
• Ability to manage time and data effectively 
• Ability to work autonomously and within a team environment
• Strong attention to detail

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 12 week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now!