• Newly created position in an exciting ASX listed, Australian-founded techonolgy company  
• Work at our HQ in Darlinghurst, providing far-reaching support in a highly engaged, welcoming and ambitious executive team. 
• Ample opportunity to collaborate widely, work on a diverse range of projects and tasks, identify areas of improvement and contribute greatly to a growing business. 

About the Opportunity 

We are seeking a highly motivated Senior Executive Assistant to provide hands on support to the CEO and COO and overarching support to the Executive Leadership Team on a daily basis. This role will be instrumental in ensuring our leadership team are accountable, focused and organised throughout the year. 

We take pride in being a global team and business, with team members situated around the world.  As a Senior Executive Assistant, your ability to connect colleagues, convey information and widely support a geographically diverse team will be essential. Given the requirement to work and collaborate across multiple time zones, there may be the need for this role to work outside of ordinary business hours from time to time. 

You will be given responsibilities in upcoming exciting and new projects and will also have the opportunity to lead the transition into a brand-new office space. 

Key Responsibilities: 

• Manage CEO/COO schedule and agenda, identifying priorities and deadlines and finding solutions to maximise efficiency and time. 
• CEO/COO diary and inbox management, including ad hoc errands as required 
• Set up meeting rooms, arranging for technology, equipment and catering to be provided. 
• Minute taking for domestic and global meetings, preparing action items, and distributing materials to meeting attendees 
• Assist in the preparation and circulation of agendas, presentations and papers for Board and Committee member meetings 
• International and domestic travel and itinerary planning for CEO/COO and Executives 
• Organise and coordinate company and social events, including venue, and catering 

• Be the point of contact for and liaise with building management to coordinate office and building related facilities  
• Build strong rapport with internal and external stakeholders 
• Manage company vehicle bookings, tracking employee use and maintenance requirements 
• Preparation of corporate documentation such as memos, letters and invoices 
• Coordinate with Marketing Partner to support communications across company social media accounts 
• Assist with administrative tasks associated with the onboarding and offboarding of employees 
• Create and maintain company distribution lists and update as workforce changes 
• Office supplies ordering and general office management/coordination responsibilities as and when needed (up to and including light tiding duties of meeting rooms and shared spaces). 

Who are you? 

• Extensive prior experience in similar position and work environment.  
• Comfortable supporting a broad range of internal and external stakeholders in a growing business that is subject to continuous change, transformation and evolution. 
• Ability to effectively and efficiently multitask, prioritise and meet deadlines. 
• Excellent time management skills. 
• Well-developed organisational skills that can assist in coordinating wider teams and encourage collaboration. 
• First class attention to detail. 
• Fantastic interpersonal skill sets and the ability to form relationships, gain trust and maintain transparent communication. 
• Excellent verbal and written communication skills. 
• Professional discretion and confidentiality. 
• Self-motivated and agile, comfortable working in a fast-paced environment 

• Enthusiastic & forward thinking. 

How to Apply 

If you are looking for the opportunity to evolve your career with a successful global business, we encourage you to apply now. Please submit your application via the link provided. Please attach your resume in your application. 

• Assist the Front Office Manager to operate a highly proficient and productive Front Office and communications department of the hotel. 
• Oversee Duty Manager/Supervisors/Team leaders and Guest Service Agents duties and responsibilities in the absence of the Front Office Manager to maximize productivity levels.
• Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused and tailored to each guest’s needs. 
• Full utilisation of the PMS and other systems ensuring accuracy in use and a range of accurate reports to meet operational needs are produced. 
• Undertake strategies in conjunction with the Front Office Manager to improve employee engagement leading to an increased employee engagement score and satisfaction.
• Plan and assist with recruitment, performance management and training of Front Office ambassadors.
• Maintain the security of monetary floats and ensuring cash handling procedures are strictly adhered to. 
• Liaise with Housekeeping and Engineering to ensure room standards are maintained while meeting guest expectations. 
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson. 
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.  

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

The Opportunity

This is your opportunity to bring your amazing skills and experience, to be part of delivering Financial Advice services to our customers.

An Advice Assistant listens and understands the kind of financial advice customers are seeking, and matches them with the most appropriate Financial Planner.

To do this successfully you will:

• Provide excellent customer engagement through contacting prospective customers, leading the referral process and assisting with customer queries over the phone
• Collaborate with different parts of the business to support business initiatives
• Work across teams to deliver consistent processes and support the delivery of targets / SLAs
• Build your knowledge of the Advice industry, legislative changes and attend professional development and compliance training sessions
• Be curious and interested to continuously grow your knowledge and learning
• Work autonomously at times as well as collaboratively
• Have the ability to work a flexible schedule with altering start/finish times

Successful applications will demonstrate:

• Previous experience working in a call centre / client facing role
• Experience within the insurance or financial services industries is highly desireable
• Strong communication skills both written and verbal
• Well developed rapport building and customer engagement skills
• Strong organisational and time management skills
• Well developed skills in MS Office Suite including Excel, Word, Powerpoint and Teams

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life every day

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangements

At AIA, we support each other to enjoy happier, healthier lives. To rest and enjoy time with our family and friends, our offices will be closed over the festive period.

Applications received after Friday, 22 December 2023 will be reviewed upon our return in the week commencing Monday, 8 January 2024. We aim to be in contact soon after this date to provide you with an update, and we appreciate your patience during this time.

We wish you a wonderful festive season.

AIA is different. Are you?

Koala's mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are looking for a Product Assistant for Textile Development to work across the broad range of products at Koala. You will help us launch products that continue to surprise and delight our customers around the world. Are you ready to take on the career opportunity of a lifetime?

As the Product Assistant for Textile Development you will…

• Step into the role with a deep understanding of upholstery and soft furnishings textiles.
• Be accountable for professional and long term relationships with suppliers.
• Develop a deep understanding of your supplier’s capabilities (e.g. materials, costs, lead times), to ensure alignment with current and future business needs.
• Coordinate all aspects of textile sampling and ensure adherence to sample budgets, arrange supplier payments, and coordinate sample shipping. 
• Be responsible for sample and bulk production ordering and tracking.
• Coordinate and lead sample development reviews.

• Take ownership of the timeline by influencing key stakeholders across teams throughout the development cycle to ensure all products remain on track to brief and timelines.

• Drive profitability by negotiating the best prices for new textile developments.
• Work closely with suppliers to develop products that meet our sustainability goals.  
• Be responsible for ordering  test samples and submitting to 3rd party test facilities.
• Work alongside the QC team with regards managing supplier due diligence and product quality expectations.

What you will bring to the role…

• 2-3 years experience in the upholstery textiles industry.
• The drive and energy to operate in a fast paced and dynamic environment.
• Ability to understand the big picture and prioritise competing considerations.
• Ability to take and execute decisions, with a solid sense of accountability and initiative.
• High-level attention to detail.
• Strong stakeholder management skills.
• Good communication skills in English, both verbal and written, with the ability to communicate clearly and in a simple way.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers page or the great work we do with Work180.

As a Store Manager at H&M, you are responsible for achieving the Sales and Profit goals in your store by creating a plan to deliver a great customer experience. You know the importance of listening to your team's ideas and supporting them to develop their skills. When you're not on the floor, you actively contribute to the success of your team and store by developing strategic sales strategies.  

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.  

As a Store Manager at H&M you: 

• Lead by example to deliver exceptional customer service and create a memorable experience for our customers. 
• Promote our Hello Member loyalty program in line with store and country goals. 
• Regularly analyze and follow up your store’s sales & profit KPIs and take actions accordingly to maximize results. 
• Manage the recruitment, training, development and succession planning for your store. 
• Together with your Leadership Team, you ensure scheduling increases conversion within the frame of the hours plan. 
• You strengthen our company culture by promoting feedback in our daily work and coach your team.