Pioneer Ford are currently looking to recruit an experienced and qualified Light Vehicle Technician to join their team in Robinvale Victoria 3549.

The successful candidates will need to undertake and possess:

- Extensive experience in repairs and maintenance in line with the manufacturers’ requirements for all make and models
- The ability to perform scheduled maintenance servicing
- The capacity to service and repair vehicles as per the repair order with the allocated time
- Good verbal and written communications skills
- Strong diagnostics capabilities

Skills & Abilities:

- Certificate III in Light Vehicle Mechanical Technology or equivalent
- Ideally have a minimum of three years’ experience as a qualified Light Vehicle Technician
- A strong knowledge of vehicle maintenance and repair
- The ability to work in a team environment
·

Salary range is $70,000 - $85,000pa commensurate with experience

Fulltime Position available

Applications open on 3rd of December 2024 and closes on 3rd of January 2025

If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

About Us
Founded in the Queensland outback in , Qantas has grown to be Australia?s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group?s main business is the transportation of customers and freight using two complementary airline brands ? Qantas and Jetstar ? operating regional, domestic, and international services.

Permanent positions available in Melbourne ? relocate to Australia and let your dreams take flight!
Qualified, experienced Aircraft Maintenance Technicians required, explore exciting opportunities based in Australia
Sponsorship and relocation assistance provided for eligible candidates and immediate family members, opportunity to gain a TSS Visa (Subclass 482) ? with a pathway to permanent residency for anyone who meets permanent residency eligibility criteria
Salary will be dependent on experience - Level 8 - 13 Trades as per the Qantas Airways Limited
... Click here to view more detail / apply for Aircraft Maintenance Technician ? Components

Posted: 15/11/


14/12/

Job Type: Permanent - Full Time

Location: Kwinana WA

Job Category: Trades & Services


Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence.  With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision together we grow.

Job Description

About the role
We are looking for a Service Technician to join our team in Kwinana on a permanent, full-time basis.
Based in our workshop and reporting to the Team Leader, the role is responsible for maintaining the

... Click here to view more detail / apply for Service Technician

Posted: 15/11/


14/12/

Job Type: Permanent - Full Time

Location: Kwinana WA

Job Category: Trades & Services


Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence.  With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision together we grow.

Job Description

About the role
We are looking for a Service Technician to join our team in Kwinana on a permanent, full-time basis.
Based in our workshop and reporting to the Team Leader, the role is responsible for maintaining the

... Click here to view more detail / apply for Service Technician

Job Expectations
Who is nbn
Nbn was founded in by the Commonwealth of Australia as a Government Business Enterprise (GBE), nbn was tasked with a clear mission: to design, build, and operate a wholesale broadband network for the nation. Today, we?ve achieved that vision, creating a network that spans the entire country, enabling internet retailers to offer affordable broadband services to both consumers and businesses.
nbn employee Benefits:

18 weeks of paid parental leave
Options to purchase leave and flexible holidays
Employee Assistance Programs (EAP)
Discounted gym memberships other corporate benefits


Options for salary sacrificing including novated leasing and many more.
An inclusive work culture that priorities balance and wellbeing


A company that offers ongoing training and support with a focus on your career growth and professional development.

A bit about ... Click here to view more detail / apply for Customer Field Technician Perth

About the Company:
RDO Equipment is one of the worlds largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.  
About the Role:
We have opportunities at our Melbourne branch for a Feild Service Technician. A varied role that will see working on a range of equipment across John Deere Construction and Forestry and Vermeer. 
This field-based role will entail from general service and repairs to major overhauls and new machine assembly.
You will get the opportunity to work on:
    - Graders, Excavators, Loaders, Skid Steers, ADTs, Dozers     - Vermeer Equipment     - Compact Construction Equipment
You will bring the following skills and experience to the role:

Mechanical Trade Certificate
Great Communication and
... Click here to view more detail / apply for Service Technician (Field)

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than ... Click here to view more detail / apply for Microbiological Laboratory Technician

Posted: 02/12/


02/01/

Job Type: Permanent - Full Time

Location: Perth Office

Job Category: Engineering,Oil & Gas


Powertech  is an Electrical Engineering Services Provider delivering HV/LV & E&I engineering, installation, commissioning, testing and operations and maintenance services to our clients in the Mining & Minerals, Oil & Gas, Energy & Utilities, Refineries & Infrastructure, Defence, Renewable Energy, Ports & Rail Sectors across Australia, and SE Asia. 
Due to a consistent rate of company growth, which is paving the way for further expansion into local markets, we currently have a requirement for a  Field Service Engineer / Senior High Voltage Technician to join us on a full-time basis in our  Perth, Malaga based office.
This is a permanent role so applicants either need to live locally or be willing to relocate, 

... Click here to view more detail / apply for Senior High Voltage Technician / Field Service Engineer

Thermacon Insulation are currently looking to recruit experienced and qualified Mechanical Engineering Technicians to join their team in Kewdale WA 6105.


The successful candidate will need to undertake and possess:

- Running and analysing diagnostic tests on a wide range of agricultural machinery/equipment and tractors
- Maintain, test and repair/replace mechanical assemblies on heavy plant/machinery and tractors
- Perform assessments and repairs in the field and workshop
- Perform preventative maintenance
- Fabricate and assemble new or modified mechanical components for products such as machinery, equipment and measuring instruments
- Work within timeframes and servicing schedules and maintain records
- Installing equipment and testing operations


Skills and Abilities:

- Ideally have Diploma in Mechanical Engineering or related
- A minimum of three years’ experience
- The ability to work in a team environment


Salary range is $70,000-$85,000pa commensurate with experience

Fulltime Positions available


Applications open 2nd December of 2024 and closes on 30th December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

MJM Equipment are currently looking to recruit an experienced and qualified Mechanical Engineering Technician to join their team in Wilby VIC 3728.

The successful candidate will need to undertake and possess:

- Running and analysing diagnostic tests on a wide range of agricultural machinery/equipment and tractors (change to match what company does)
- Maintain, test and repair/replace mechanical assemblies on heavy plant/machinery and tractors (change to match what company does)
- Perform assessments and repairs in the field and workshop
- Perform preventative maintenance
- Fabricate and assemble new or modified mechanical components for products such as machinery, equipment and measuring instruments-
- Work within timeframes and servicing schedules and maintain records
- Installing equipment and testing operations

Skills and Abilities:

- Ideally have Diploma in Mechanical Engineering or related
- A minimum of three years’ experience
- The ability to work in a team environment.

Salary range is $70,000 - $85,000pa commensurate with experience.

Fulltime Position available


Applications open 2nd December of 2024 and closes on 30th December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Wangaratta Mazda (Lucrum Auto Group) are seeking qualified and experienced Light Vehicle Technician to join their friendly and professional team at their service department in Wangaratta VIC 3677.

Candidates should have the following attributes:

- Excellent diagnostic skills
- Experience working on different makes and models of vehicles,
- Extensive experience in repairs and maintenance in line with the manufacturer and Dealership requirements
- The ability to work to schedules and meeting deadlines.
- Strong diagnostic capabilities
- Inspect vehicle computer and electronic systems to repair, maintain and upgrade
- Conduct routine maintenance work (replacing fluids, lubrication, parts etc)
- Excellent problem-solving skills, diagnosing, servicing and repairing
- Reliable and punctual
- Good customer service and communication skills
- Able to work independently and within a team
- Have attention to detail to ensure quality workmanship

Skills & Abilities:

- Must have a minimum of four years’ experience as a qualified Automotive Technician or equivalent
- Certificate III in Light Vehicle Mechanical Technology or relevant
- Ability to work in a team environment

Salary range is $70,000 - $85,000pa commensurate with skills and experience

Full-time Positions available


Applications open 2nd December of 2024 and closes on 30th December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Alpha Tyres are currently looking to recruit an experienced and qualified Light Vehicle Technician to join their team in Moama NSW 2731.

The successful candidate will need to undertake and possess:

- Extensive experience in repairs and maintenance in line with the manufacturers’ requirements for all make and models.
- The ability to perform scheduled maintenance servicing.
- The capacity to service and repair vehicles as per the repair order with the allocated time
- Good verbal and written communications skills
- Strong diagnostics capabilities

Skills and Abilities:

- Certificate III in Light Vehicle Mechanical Technology or equivalent
- Ideally have a minimum of three years’ experience as a qualified Light Vehicle Technician
- A strong knowledge of vehicle maintenance and repair
- The ability to work in a team environment.

Salary range is $70,000 - $85,000pa commensurate with experience.

Fulltime Position available


Applications open 2nd December of 2024 and closes on 30th December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Business name: Stark Food Systems Pty Ltd
Address: 21 Commercial Drive, Wallan, VIC – 3756

Position Title: Full time Mechanical Engineering Technician
Annual salary $70,000 to $80,000 + superannuation

Key Role Responsibilities:
• Conduct preventative and reactive maintenance on meat and beverage production equipment.
• Troubleshoot and resolve mechanical issues to minimize downtime.
• Perform equipment adjustments and repairs to ensure production efficiency.
• Maintain a clean and safe work environment, adhering to WHS standards.
• Collaborate with the production team to meet operational goals.

Tasks include:
• Fault identification and condition reporting.
• Sourcing & installation of new parts and equipment.
• Work collaboratively with engineers to refine concepts, system and subsystem level, and component designs for instrument projects.
• Evaluating and selecting appropriate materials for mechanical applications, considering factors like durability, cost, and environmental impact.
• Troubleshooting and resolving technical issues related to mechanical systems, recommending design modifications for enhanced functionality.
• Optimizing mechanical processes and systems for efficiency, reliability, and reduced maintenance requirements.
• Providing technical guidance and mentorship to other technician and support staff to improve their skills and knowledge.
• Installing mechanical components and parts as the requirements.
• Analysing data and overseeing maintenance and inspections to ensure work meets specifications and regulations.
• Conduct simulations and analysis using computer-aided design (CAD) software to optimize product designs and identify potential improvements.
• Adhere to safety standards and regulations in all mechanical engineering activities.


Skill level required:
• Minimum relevant trade Certificate 3 level qualification
• Minimum three years of relevant work experience
• Skills in working with engine overhaul is a required skills
• Working on the gear adjustment on different machines is an added advantage
• Boiler testing and services of the equipment’s skills are mandatory

Please send your CV to [email protected]. We will only consider applications with an attached resume sent to our email. Please include the job role title in your email.

Stark Food Systems Pty Ltd
Address: 21 Commercial Drive, Wallan, VIC – 3756

Full Time Electrical Engineering Technician
Annual salary $70,000 to $80,000 + superannuation

Duties
• develop test procedures and writes documentation,
• writes product manuals, tests and debugs electronics, electrical systems and software,
• builds prototypes of new designs as required,
• writes work instructions for new products,
• provides application and technical assistance to customers,
• supports existing product line support and improvements,
• designs modifications for various product applications,
• updates documentation changes,
• provides application and technical assistance to customers,
• ability to work independently and as a team,
• maintain occupational health and safety.

Required skills
Must hold minimum trade certificate qualification in electrical engineering or related.
Have at least 3 years work experience in the industry
Ability to work independently and under minimum supervision and as well be a team player

Please send your CV to [email protected]. We will only consider applications with an attached resume sent to our email. Please include the job role title in your email.

Highton Automotive Services are currently looking to recruit an experienced and qualified Light Vehicle Technician to join their team in Highton, VIC 3216.

The successful candidates will need to undertake and possess:

- Extensive experience in repairs and maintenance in line with the manufacturers’ requirements for all make and models.
- The ability to perform scheduled maintenance servicing.
- The capacity to service and repair vehicles as per the repair order with the allocated time
- Good verbal and written communications skills
- Strong diagnostics capabilities

Skills & Abilities:

- Certificate III in Light Vehicle Mechanical Technology or equivalent
- Ideally have a minimum of three years’ experience as a qualified Light Vehicle Technician
- A strong knowledge of vehicle maintenance and repair
- The ability to work in a team environment.

Salary range is $70,000pa commensurate with experience.

Fulltime Position available


Applications open 2nd December of 2024 and closes on 30th December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted.

Your new company A growing Managed Service Provider based in Ballarat requires an IT Support Technician to join its team for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities. Your new role In this challenging and rewarding position, you will be responsible for:

Providing 2nd level onsite & remote support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations, whilst mentoring and training Level 1 Support Engineers.
Maintaining relationships with clients.

What you'll need to succeed To be successful in this role, you will have:

Demonstrated experience in providing level 1 & 2 IT support.
Sound knowledge of Windows 10/11, Active Directory, Windows Server, Office 365, Microsoft Exchange and Network troubleshooting.
A tertiary education in Information Technology as well as Azure, Microsoft, Palo Alto and ITIL certifications are beneficial.
Experience working within a Managed Service Provider or Consultancy is highly advantageous.
Current driver's license and access to a car.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an attractive salary package, working with a supportive and collaborative team. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now If you're interested in this role, please click 'Apply Now' or forward an up-to-date copy of your CV to [email protected]. Please click here to apply.

12th November,
Patterson Cheney Trucks Keysborough seeks a qualified, experienced Technician. Expanding dealership, offering stability, a professional modern workshop and very supportive, friendly environment.   About the role:

Diagnosing, repairing, and maintaining heavy vehicles, including trucks and trailers.
Conducting thorough inspections to identify mechanical, electrical, and technical issues.
Performing routine maintenance tasks, such as oil changes, tyre rotations, and brake replacements.
Utilising diagnostic equipment and tools to identify and resolve vehicle issues accurately.
Collaborating with the service team to ensure timely and efficient repairs.
Providing exceptional customer service by explaining repairs and maintenance procedures to clients.
Who we're looking for:


Heavy Vehicle Technician qualification.
Proven experience in diagnosing and repairing heavy vehicles, particularly trucks.
Excellent knowledge of mechanical, electrical, and technical systems in heavy vehicles.
Proficiency in using diagnostic equipment and software.
Strong problem-solving

... Click here to view more detail / apply for Dealership Heavy Vehicle Technician/Mechanic

About the company
Tutt Bryant Group Originated in , Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.
Tutt Bryant Equipment  is the organisations Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.
The Role & Your Requirements
This opportunity exists in our Western
... Click here to view more detail / apply for Field Service Technician Crushing and Screening (Metso)

? Partner with a trailblazing global leader revolutionising automated material handling solutions
? Showcase your Industrial Mechanical skills across key customer sites
? Field based role with company vehicle, tools, laptop, uniform and mobile provided
What we offer:
Power your future. Start your dream career with Dematic today
WHAT IS AMAZING ABOUT FIELD SERVICE
Are you a technical problem solver who is skilled with their hands and enjoys being on the road? If you answered yes, we want you on Dematic sites across the Perth region !
Have you ever experienced the satisfaction of placing the last piece in a -piece puzzle you've been tackling forever? That is the feeling we at Dematic strive to provide for our diverse customer base; to be the final piece that completes their systems and distribution centres, whether it's optimising racks, conveyor belts, automated storage or software. And hey, with ... Click here to view more detail / apply for Field Service Technician

Due to exciting business growth, we are on the hunt for our next Manufacturing and Production Technician to support our Customer First philosophy in Braeside, Melbourne.
This role will see you manufacture, assemble, service and/or test as required Wire ropes, Wire rope slings, Chain slings and other lifting, rigging or safety products/assemblies in accordance with Australian Standards and company policies and procedures.
We have a learning and development program for the right candidate and will provide comprehensive training so you will be set up to succeed from the beginning!
This is an amazing opportunity to kick start your long-term career and grow with a business that will invest in your future. 
Your key responsibilities include, but not limited to:

Operating hydraulic press, chain cutter and other testing equipment
Assembly and inspection of lifting gear
Manufacturing, testing of chain and wire rope
... Click here to view more detail / apply for Production Technician ? Lifting & Heavy Rigging

Posted: 15/11/


15/12/

Job Type: Permanent - Full Time

Location: Perth Office

Job Category: Oil & Gas


Powertech  is an electrical engineering services provider delivering HV/LV & E&I testing, commissioning, operations and maintenance services to our clients in mining, oil and gas, utilities, renewable energy and defence sectors across the Australasia region.  We value professional excellence, integrity, co-creation and a passion for delivering exceptional results to our clients needs.
Due to a consistent and steady rate of company growth; the result of existing and newly awarded work.  We have a requirement for a  Transformer Technician  to join our  Malaga  office in  Perth,  on a Full-Time basis .
The successful applicant will need to demonstrate extensive experience with transformer servicing, fault finding, analysis & technical report writing. As well as rectification

... Click here to view more detail / apply for Transformer Technician

Epworth HealthCare is Victoria?s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia?s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
We are offering an exciting opportunity for a fixed-term, full-time role for 12 months, based at Epworth Geelong, Waurn Ponds. In this role, you will assist the interventionists in procedures and provide care for patients post-interventions. You will be part of a team that performs complex cardiac and vascular interventions who will report to the Cath Lab Manager.
You will make an impact by:

Providing high quality nursing care and experience to patients.
Utilising a reflective, critical
... Click here to view more detail / apply for Registered Nurse ? Cath Lab (Fixed Term)

29th November,




One of ETA's Clients are currently looking for skilled Gold Process Operators and Technicians to operate their processing plants on an ongoing basis. A suitable applicant would be responsible for the efficient operation of their gold processing facilities.
What's in it for you?

Very Competitive market rates
8:6 rostered work FIFO From Perth Only
12 hour paid days
Weekly pay cycle Every Friday
Work for a leading Australian Gold Producer

What is needed to be considered?


Minimum 1 years experience operating gold processing plants (control room, crushing, grinding, elution, leach & reagents)
Australian C Class Driving License
Australian Working rights
Clean National Police Clearance
Ability to pass a pre-employment medical with D&A assessment
Be immediately available
Desirable (not essential)

Gold Room Experience
Mobile





... Click here to view more detail / apply for Process Operator / Technician

Contribute to our mission, Technology for Life.
Reporting into the Engineering Production Manager, the new Engineering Technician (?ET?) will be based at our Notting Hill head office. The ET is to play a key role in carrying out production, assembly, machining, service, testing, and technical support for engineered solutions products and equipment, as well as:

Assemble and produce various mechanical and specialised engineered solutions products;
Undertake the maintenance, repair, and testing of engineered solutions products;
Read and interpret drawings, diagrams, bill of materials, and written instructions for assembly;
Maintain accurate service records;
Document and supply appropriate and accurate reports to customers of work conducted;
Ensure all production and service work is conducted to required standard and in a timely manner;
Preparing detailed test and quality documents for finished products;
Communicate with Engineering Production Manager on work status, quality issues, and
... Click here to view more detail / apply for Engineering Technician

Company Name: Tecworks International Pty Ltd
Job title: Mobile Technician
Job type: Full-time & Permanent
Location: 18 Main St, Osborne Park WA 6017
Salary: $70,000 - $76,000 + superannuation
Working hours: 38 hours per week

About us

Tecworks is a company that works in tandem with other businesses providing end to end solutions for their products. We are committed in providing best customer experience in our industry from our frontline employees to our expert engineers.

Qualification & Work Experience

• Relevant Certificate III or above qualification
• Minimum 1 year of work experience

Skills & requirements

• Extensive Technical Expertise: Proven experience in diagnosing and repairing a wide range of mobile devices, including Samsung and Apple products. Expertise in troubleshooting and identifying complex technical issues.
• Samsung Repair Expertise: In-depth knowledge of Samsung repair processes, qualifications, and training required to perform repairs to Samsung’s standards.
• Attention to Detail: Ability to perform repairs with precision, ensuring that every device is restored to optimal functionality and quality is maintained.
• Strong Organisational Skills: Ability to accurately complete job documentation, manage parts inventory, and follow processes to ensure smooth workflow and proper handovers.
• Accountability and Responsibility: A high level of accountability for the quality and accuracy of repairs, taking full responsibility for completing tasks to a professional standard.
• Efficiency Under Pressure: Proven ability to maintain a high volume of repairs, even in fast- paced or pressurised environments, without sacrificing quality.
• Adaptability and Problem-Solving Skills: Ability to adapt to new processes, tools, and technologies while solving technical problems efficiently and effectively.
• Excellent Communication Skills: Strong interpersonal and communication skills to collaborate with customer service teams and provide clear updates on repair statuses.
• Time Management: Strong time management skills, ensuring deadlines are met and repairs are completed within the expected timeframes.
• Team-Oriented: A proactive and supportive team player, willing to assist and mentor less experienced technicians while contributing positively to the team dynamic.
• Commitment to Continuous Learning: A passion for learning and staying current with the latest technology trends, repair techniques, and industry standards.
• Customer-Centric Attitude: A commitment to delivering high-quality service to customers, ensuring their satisfaction by providing timely and effective repairs.

Job description

• Diagnosing and Repairing Devices: Accurately diagnose faults and perform repairs on Samsung mobile devices, tablets, and other brands (including Apple) to ensure they are restored to optimal functionality.
• Quality Assurance: Ensure all repairs meet the company’s high standards, delivering devices back to customers in perfect working order.
• Adherence to Samsung’s Processes: Stay up-to-date with Samsung's latest repair processes, procedures, and technical requirements through required training and certifications.
• Accurate Job Documentation: Complete all job documentation with 100% accuracy, ensuring that information regarding parts used, issues identified, and repairs performed are correctly recorded.
• Parts Management: Properly manage parts inventory used in repairs, accurately logging the parts utilizsd for each job, and ensuring availability for future repairs.
• Process Completion: Complete all steps of the repair process, ensuring that jobs are properly closed out and handed over to the customer service team for customer follow-up and satisfaction.
• Efficiency in Repairing Devices: Consistently maintain high repair speeds, managing a large volume of jobs while upholding quality standards, even in high-pressure situations.
• Customer Service Collaboration: Work closely with the customer service team, providing them with all necessary information to communicate effectively with customers about their device’s status and completion.
• Technical Skill Development: Continuously improve technical skills and knowledge, staying informed of new developments and repair techniques across Samsung and other mobile brands.
• Compliance and Safety: Ensure compliance with all health and safety regulations, maintaining a safe and organised work environment at all times.
• Team Support: Serve as a technical resource for junior technicians, offering guidance and support to ensure team- wide success in meeting repair targets.

Behavioural Capabilities

MODEL | Value Diversity | Promotes respect for diversity and human dignity.

Demonstrates sensitivity to diversity | Appreciates diversity and is open to the perspective of others | Values, builds and develops diverse teams.

THINK | Investigate, Analyse and Make Decisions | Seeks information and analyses evidence and data to make decisions.

Gathers information from key sources to fully understand the situation | Probes for further information to clarify vague or confusing issues | Differentiates key elements from the irrelevant or trivial |

Makes prompt and clear decisions based on comprehensive research | Makes decisions without having to refer to others.

ACHIEVE | Evaluate and Improve | Evaluates processes or programs to drive continuous improvement.

Proactively seeks to maximise opportunities to improve own and team performance | Identifies ways of working better with stakeholders | Ensures efficiency through improving systems, processes and structures | Seeks feedback and reviews results to determine opportunities for improvement | Ensures that high quality standards of work are met.

LEAD | Manage Performance | Sets clear goals and expectations and is accountable for outcomes and behaviour.

Sets standards and goals for individuals and teams | Evaluates teams and individuals in relation to performance objectives | Addresses performance shortfalls quickly, directly and openly with individuals | Recognises good performance | Sets team objectives in line with organisational strategy.

COLLABORATE | Teamwork and Collaboration | Works with others to achieve shared goals.

Provides team with clear direction | Models team qualities such as respect, helpfulness, cooperation and support | Provides an environment which supports members of the team | Provides appropriate support to team members | Balances personal goals with team goals.