Vet.CT is seeking a dynamic and experienced Regional Sales & Client Success Manager to join our sales and client success team. This role will be pivotal in driving our sales strategy, fostering client relationships, and ensuring client satisfaction across the APAC region.

The successful candidate will be responsible for managing the full sales cycle from identifying new business opportunities to contract negotiations, as well as implementing strategies to retain and grow relationships with our existing client base. This includes working closely with key stakeholders to understand their needs and ensuring they receive the highest level of service and support.

This role requires frequent travel within the APAC region to meet clients, attend conferences, and represent Vet.CT effectively. You will collaborate with cross-functional teams to achieve business objectives and contribute to the overall success of Vet.CT.

Key Responsibilities

Sales and Business Development:

• Actively generate and close new business opportunities by engaging with prospective clients and following up on marketing-qualified leads.
• Develop tailored solutions to meet client needs by showcasing the value of VET.CT’s product portfolio.
• Represent VET.CT at key conferences, client meetings, and industry events to expand market presence and strengthen relationships.

Client Onboarding and Training:

• Guide new clients through the onboarding process, ensuring a seamless transition and positive first experience with VET.CT.
• Deliver comprehensive training to clients on VET.CT’s services and technology, enabling their teams to maximize product value.

Account Management and Client Success:

• Serve as the primary point of contact for a portfolio of clients, providing proactive support and regular updates on products, pricing, and service enhancements.
• Maintain regular communication to foster strong client relationships, ensuring their satisfaction and loyalty to VET.CT.
• Identify opportunities for upselling and cross-selling additional VET.CT services to meet evolving client needs.

Retention and Risk Management:

• Monitor client engagement and satisfaction to identify potential risks or issues, implementing proactive solutions to ensure retention.
• Collaborate with clients on contract renewals, pricing adjustments, and service improvements to maintain long-term partnerships.

Team Collaboration:

• Work closely with the global Sales and Client Success team to align strategies and share best practices.
• Partner with the North American sales team to deliver a seamless client experience and contribute to regional growth initiatives.

Travel and Client Engagement:

• Travel as needed to meet with key clients, attend conferences, and support business development efforts.

Skills Required

• A results-driven professional with a strong background in veterinary medicine, proven experience in sales, and expertise in client relationship management. Prior experience within the veterinary industry is essential.
• Outstanding relationship-building skills, with the ability to effectively engage with busy veterinarians, tailoring interactions to meet the unique needs of each client
• Persuasive and client-focused, with a strong ability to negotiate while prioritizing the client’s best interests. At VET.CT, we value long-term success over a 'sales at all costs' approach, emphasizing solutions that truly benefit the client.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and colleagues.
• Proactive and organised, with a proven ability to manage multiple accounts and priorities simultaneously.
• Comfortable working both independently and collaboratively within a global team.
• Willingness to travel within the region as required to meet client and business needs.
• Ideally located in North America, with the ability to work effectively in a remote environment and maintain a high level of productivity and communication.

• 20 days holiday plus public holidays
• Superannuations pension plan
• Employee Assistance Programme
• Company Shares Scheme

Inclusion and Diversity

Vet.CT is an equal opportunities employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any characteristic protected by law.

Skynet Courier Pty Ltd Manage and direct operations, procurement and vendor management.  Assisting management to analyse cost of operations and service quality. Lead the operations functions with a focus on delivering high-quality, cost-effective, and safety-oriented services.  Collaborate with the General Manager to develop and implement strategies aimed at profitability and success. Ensure our branch meets key performance indicators related to effectiveness, timeliness, customer satisfaction, and more. Be pivotal in ensuring operational excellence that not only meets but exceeds industry standards, contributing significantly to our competitive advantage and supporting our strategic growth objectives. BenefitsTask & Responsibilities Collaborate with the General Manager to develop and implement strategies aimed at profitability and success. Ensure our branch meets key performance indicators related to effectiveness, timeliness, customer satisfaction, and more. Selecting potential service providers, analyse and implement the most cost-effective choice from multiple providers, such as last miler couriers, brokers and warehouses). Develop and execute strategies to keep stock levels optimal while minimizing costs and implementing Warehouse Management Systems (WMS) in different hubs.  Managing the stocks with Skynet's global warehouse system. Negotiate rate cards with suppliers to ensure adherence to quality standards, cost-effectiveness, and timely delivery for optimal supply chain performance.  Conduct site inspections for suppliers who are short listed. Super user of Skynet's global warehouse system and trains other regions on correct usage of the systems.  Oversee and assess inventory movements, storage to meet supply demands and maintain optimal stock levels. Spearheading operations management; operations in charge of all inbound, out bound, domestic business. Overseeing the implementation of Warehouse Management Systems (WMS). Providing valuable insights to support decision-making and drive business growth; Evaluate profitability of AU clients and provide customer service assistance, including operational setup. Managing the offshore customer service function. Responsible for Route Planning to offer the best route for transportation to minimize cost and delivery times. Responsible for transportation documentation (prepare and manage all necessary shipping documentation). Responsible for cost management (monitor and control cost transportation to stay within a budget). Responsible for Customer Service (address any issue or complaint from customers) Verify storage and distribution invoices for accuracy and analyse profit and loss (P&L) statements to track profitability. Ensure daily supervision and guidance of customer service staff in operational tasks while overseeing billing processes. Develop related standard operating procedures (SOPs) for various operational processes. Overseeing and directing the ground handling agents of Skynet and monitoring their performance Qualification & Experience A tertiary qualification or 5 years of experience in a similar position A proactive problem-solving approach Commitment to continuous improvement Financial proficiency and budget management skills Ability to provide clear direction and constructive feedback to your team Excellent communication skills Confident, results-driven, and organised Proficiency in MS Office About Company SkyNet Courier is an international distribution, logistics and ecommerce solutions company in Australia, operating as part of a group with presence in more than 209 countries around the world. Salary: $75000-75000 Job Publish: 11-12-2024 Job Expire: 10-01-2025 Please click to View more detail / apply .

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com


Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market. Operations Manager - Retail Fulfilment Centre, Prestons The Role The Retail Fulfilment Centre, covering 32,000 square metres with state of the art automation technology is Toll's flagship site. Your role will be to supervise and manage the daily operations and develop the 3rd party distribution centre of the Retail fulfilment Centre and associated distribution activities so that people and equipment are employed efficiently, and the warehousing and distribution activities are performed safely, accurately and in accordance with customer requirements. The Operations Manager directs the warehousing and distribution of the Retail Fulfilment Centre to ensure services and financial targets are consistently met. This is a role where leadership, customer excellence and operational efficiency all come together, and you will need to drive high standards whilst ensuring the site is being run safely and efficiently. As the Operations Manager, you will:

Plan and coordinate activities for the Retail fulfilment centre month-to-month to achieve results and standards.


Provide direct leadership to effectively deploy innovative practices and technologies leading to significant growth.


Maximise profitability through leading performance of an end-to-end work and operational processes.


Lead and drive weekly, monthly and quarterly plans for the operations function so that it has sufficient resources to achieve its agreed objectives and customer outcomes


Manage compliance, health & safety and people matters and overall standards.


Plan and implement operational and other necessary change initiatives at business site level to improve Business Unit profitability and productivity.


Be a influential leader driving team engagement by encouraging input, recognising performance and empowering team members to take responsibility for outcomes, building a strong team ethos that facilitates continuous improvement and the creation of a high performing team culture.

About You

Minimum 5 years in Logistics or warehouse management at a similar level


Proven Management experience in transport, logistics or fashion related industry.


Previous experience in managing a complex industrial environment


Exposure to 3PL Warehousing and familiarisation of automated warehousing - Vanderlande, Swisslog or Dematic preferred.


Be data driven with a strong data skilled background.


Strong Leadership Skills to manage and mentor the team.


Experience in managing warehouse and or logistics technology and driving operational improvements


Certificate or Diploma in Warehousing / business administration or related discipline


Ability to Drive the TOLL "Safety obsessed" strategy. Actively participate in the TOLL Incident & Injury free (IIF) program




What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com Please click here to apply.

Executive Manager of Business Operations
Carrington is a not-for-profit centre of excellence, providing a focus on person-centred quality care and health services to consumers of Independent Living, Residential Care and Community Care. 
We currently have an opportunity for an experienced Executive Manager of Operations to oversee the management of Carringtons Operations.
About the role
The Executive Manager of Operations is responsible for overseeing the daily operations of the organisation to ensure efficiency, productivity, and strategic alignment. The role will create and project manage operational plans for existing and new business ensuring alignment with the vision and strategy of Carrington. Other major areas of responsibility include:

Streamline processes to optimise resources and improve efficiency.
Promote collaboration between departments to meet organisational objectives.
Monitor expenditures and analyse financial data to identify trends and savings opportunities.
Ensure operational practices comply with legal, regulatory, and
... Click here to view more detail / apply for Executive Manager of Operations

Job Description

No late night trade | Work life balance
Career progression and development opportunities
Embrace our inclusive culture

Lead and manage the team in our Williams Fountain Gate store, with a key focus on customer service, being sales-driven and developing a high-performing team.
Who we are at MFG
Known for an extensive range, Williams has been pairing Australians with the perfect pair of shoes for life's everyday needs for over 155 years.
With more than 290 stores and team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic brands, Django and Juliette, Midas, Mathers and Williams.
Your new role

... Click here to view more detail / apply for Store Manager | Williams Fountain Gate

Company Overview:

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods.  They need insurance in a fast, easy to understand format and that’s why they need BizCover. So what makes BizCover stand out from the crowd?

The Team:

The Risk and Compliance team basically does what it’s name suggests – we advise the business on matters of risk strategies and mitigation and compliance obligations. Reporting directly to the Head of Risk and Compliance you will work in a team that is responsible for the Quality Assurance, Dispute Resolution and the Compliance function across all BizCover channels and geographies.

Duration: 6 months fixed term contract (Opportunity for Perm)

The Role:

Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business.

They will be responsible for providing guidance and support, across the company on compliance related matters. They will ensure we are compliant with our regulatory obligations and AFSL, by ensuring our internal compliance, monitoring & supervision and risk frameworks are in place and being adhered to.

They will also be managing our Third Party Risk Management Framework including contract review, maintenance of the supplier calendar and sanction screening.

This role will also support the team with dispute resolution working with stakeholders across BizCover to ensure fair and timely outcomes for our customers. The role requires strong leadership, attention to detail, and the ability to embed compliance into operational and strategic activities across BizCover.

Day to day responsibilities:

Compliance:

• Implement and promote BizCover’s risk and compliance policies and practices
• Monitor and ensure compliance and QA frameworks are current and adequate
• Ensure compliance with regulatory frameworks, review and/or establish a compliance manual including process implementations, insurer compliance along with regular auditing processes
• Provide strategic compliance and risk advice to the business on current business, new proposals or business change
• Manage all legal matters and issues including intellectual property, contracts, binder and partner agreements, employment related issues, policies and any items that require general compliance input
• Compliance sign off on agreements and the management of the supplier calendar (a source of truth of all arrangements with workflow capability)

• Conduct/manage induction training on compliance and QA and review of staff training
• Manage Sanctions screening
• Working with our technology and operations teams to embed compliance frameworks and processes into systems and operational processes including AI implementations
• Internal and external policy end-to-end management (including creation, reviews and reporting)
• Create, implement and periodically review quality management documents which meet ISO 9001 standards.
• Assist with end-to-end complaints handling in line with policies and procedures, ensuring adherence to regulatory frameworks.

• Monitor legislative changes, assess their impact on the business, and review or develop processes and policies to ensure compliance and operational efficiency.
• Assist and partake in periodic audits initiated by insurer/s and/or internally.
• Facilitate end-to-end breach and incident management by leading project teams, maintaining the incident register, tracking incident status to resolution or completion, and driving the remediation of breaches and incidents.
• Review and optimise customer communication journeys, including emails, SMS, and letters, to ensure clarity, accuracy, and alignment with product updates, insurer changes, or incident remediation efforts.
• Review marketing materials and content to ensure compliance with regulatory standards, including AFSL requirements, and alignment with legal and risk obligations.
• Establish and maintain open channels of communication with insurer compliance teams to facilitate collaboration, address compliance matters, and ensure alignment with regulatory and business requirements.
• Manage compliance committee operations, including preparing reports, agendas, and minutes, distributing outcomes to the Executive team, and monitoring actions to ensure timely completion and accountability.
• Provide guidance and support to call centre and operational teams to ensure customer and third-party enquiries are handled in compliance with regulatory requirements and internal policies.

QA:

• Management of the QA team (1x QA Team Lead, 4x QA officers & 1x Risk and Compliance Graduate).
• Oversee reporting on QA performance and compliance (e.g. QA reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee the QA calibration sessions with the call centre teams
• Provide insights into the performance and risks arising from our operations (technology and call centre).
• Act as the primary point of contact for escalated QA matters, providing guidance, resolution, and ensuring alignment with compliance and quality standards.
• Manage end-to-end projects relating to QA and/or directly impacting QA deliverables.

How will I be measured?

• Existence of up-to-date QA and compliance frameworks including documentation of processes
• Passing of ongoing audits
• Meeting KPIs with regards to QA
• Advancement and embedment of our compliance automation frameworks
• Timely resolution of complaints
• Over time the reduction in the reoccurrence of the repeated complaints through the identification of root causes via the QA process

What do I need to be successful? 

• Law degree
• A minimum of 3 years post qualification experience in insurance law and/or financial services law
• Strong attention to detail
• Ability to prioritize and manage competing demands and time frames
• Ability to work with a wide range of people in a collegiate and responsive manner

• Hybrid working model with flexibility to work from home up to 3 days a week and a minimum of 2 days a week in the Sydney CBD office.

• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –

Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity. 

Nurture. Grow. Thrive.   
Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.  
About the role    
We are looking for a Property Manager to join the growing team on a permanent, full-time basis.  
Our Property Managers look after a portfolio of properties and generate portfolio growth through client relationships and cultivating new opportunities. Your understanding of Residential ... Click here to view more detail / apply for Property Manager

22nd November,
Imagine your future with us At ALS, we encourage you to dream big.   When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the worlds most complex problems for a safer, healthier world.   Our Food and Pharmaceutical Business Our Global Food team play a pivotal role in assuring our communities, by ensuring food is safe and nutritious the results we provide are helping to save and improve lives. Our comprehensive testing, inspection, auditing and consulting services are tailored to meet the needs of the global food, beverage and agri-science industries and we serve clients across the entire food supply chain. Our Pharmaceutical labs play a key role in ensuring
... Click here to view more detail / apply for General Manager Food & Pharmaceutical ANZ

Contribute to our mission, Technology for Life.
Reporting into the Marketing Team Leader - Medical, a 12-month maternity leave cover opportunity has arisen in a Marketing Manager - Perioperative Care & Workplace Infrastructure role. The role will be based at our Notting Hill head office, provide flexibility, and offer the option of hybrid working. The Marketing Manager is to play a crucial role the portfolio positioning, market strategy and marketing plan to meet local market requirements, as well as:

Drive strategic planning for the perioperative care and workplace infrastructure portfolio
Devise strategic plans and implement through designated activities
Analyse trends in the market and curate market intelligence to inform the evolving strategy;
Proactively communicate and collaborate initiatives with a range of internal functions (cross-functional teams) and external stakeholders;
Provide product training and demonstration internal stakeholders and customers as required;
Support the sales
... Click here to view more detail / apply for Marketing Manager ? Perioperative Care & WPI

Brighter Futures Start here As Australias biggest and most loved retailer, weve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices its the heart of everything we do.   As a leader in the retail market, were optimistic about our future and yours. Were relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that youll be proud of. We celebrate your uniqueness and individuality. Because at Kmart its not just what you do, its who you are that makes every day living brighter. Join the team Department managers at Kmart live and breathe the Kmart
... Click here to view more detail / apply for Department Manager ? Kmart Bunbury South

Hi, were Ampol.   We are powered by our people!   Were reimagining the freedom of convenience and as the face of our future, our store managers run their stores as if it were their own. Our commitment to create the best one stop shop convenience experiences for our customers never ends, requiring us to work together to turn our big ideas into reality.   Our Store Managers lead the way, taking ownership with their teams to deliver commercial outcomes, memorable customer experiences and a safe environment for all. You will drive operational excellence, implement our strategy and perfectly execute our retail offering.   We are proud to be recognized as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields
... Click here to view more detail / apply for Store Manager In Training ? Baldivis

Hi, were Ampol.   We are powered by our people!   Were reimagining the freedom of convenience and as the face of our future, our store managers run their stores as if it were their own. Our commitment to create the best one stop shop convenience experiences for our customers never ends, requiring us to work together to turn our big ideas into reality.   Our Store Managers lead the way, taking ownership with their teams to deliver commercial outcomes, memorable customer experiences and a safe environment for all. You will drive operational excellence, implement our strategy and perfectly execute our retail offering.   We are proud to be recognized as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated
... Click here to view more detail / apply for Store Manager In Training ? Forrestdale

12th December,
About Us GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWFs product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products, and animal feed. GWFs business units include Tip Top, DON, Yumi's, MAURI, and Jasol. DONs heritage goes back to the late s. Since the beginning, we have been passionate about crafting great-tasting meat products that Australians love. We produce ham, bacon, salami, smallgoods, and fresh pork. We take great pride in our skills, techniques, and brands, which have evolved over more than a century. Weve grown from a small family business to become one of Australias largest food manufacturers, now part of the GWF group. DON is also a leading Australian employer with offices and facilities in metropolitan and regional locations across the country. We take pride
... Click here to view more detail / apply for Key Account Manager ? Food Service