Job Description

Reporting to the Site Manager, the Engineering Maintenance Manager is a critical leadership role responsible for the operation and maintenance of all industrial plant and equipment, installations design and upgrade changes.

The key focus of the role is to support Safety, Quality, Production, Continuous Improvement through condition and TPM functions that underpin OEE improvement, inclusive of contractor management, participation and lead where required in project management improvement projects. This role is key for developing the Villawood engineering team.

As the Engineering and Maintenance Manager at our Villawood site you will be self-driven with a strong ability to “get things done” safely and effectively, you will uplift capability across the site to ensure and embed a culture of continuous improvement whilst maintaining the highest safety standards.

Your key responsibilities will be to:

• Schedule, supervise and progress the condition and preventative maintenance practices and schedules to efficiently support the production line equipment and supporting services of the manufacturing process to minimise production downtime.
• Coordinate the requirements for new equipment designs, surveys and maintenance schedules to applicable Australian Standards
• Co-ordinate all contractor support, services and maintenance activity inclusive of cost and quote establishment, induction completion, JSEA completion and other risk assessments
• Lead discussion and implementation on engineering design upgrade improvements.
• Play an active part in highlighting to Site Manager areas for reducing production costs such as waste, setup time etc.
• Maintain critical spare parts inventory.
• Lead team and contractors with focus on safety and regular participation in hazard identification and WHSE campaigns that actively drive a culture of behavioural safety.
• promote improvements to safety systems in use on all equipment and production lines
• Continue development of team and carryout regular Toolbox Talk meetings on Safety and Quality.

Your skills and experience

• Solid experience in a Maintenance team leadership role within a 24/7 manufacturing environment.
• Understanding of OEE, Root Cause Analysis and TPM operations
• Familiar with MEX CMMS maintenance operating system (preferred)
• Familiar with SAP system (preferred)
• Positive record in developing engineering teams.
• Highly developed Safety awareness and ability to drive a safety before production culture.
• Strong mechanical aptitude and an ability to improve plant manufacturing processes.
• Track record of cost improvement delivery.
• Results driven with accuracy and attention to detail.
• Well-developed, effective and collaborative interpersonal skills.
• Lead effectively in a team environment to drive performance.
• Written & verbal communication skills.
• Critical information seeking and analytical ability to fault find and diagnose problems.
• Influencing skills
• Personal drive and results-orientation.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Location: Australia - 100% Remote / Home Working (Must permanently live in Australia & have the right to work without restrictions to apply for this role)

Pay Rate: $33 AUD per hour

Contract: 12-month initial contract (Highly likely to be extended, but no guarantees) - Self-employed contractor. Responsible for own taxes.

Hours of work: 37.5 hours per week - Full Time

Hiring Manager: Julia Baker

Recruiter: Frazer Morton

First things first! What is Twinkl? What is Twinkl's mission?

Twinkl is here to "help those who teach." It's what brings us to work every day. We're proud to create educational resources that can be used at each step of a child's learning journey.

Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value.

We have over a million editable resources, and new content is added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach.

We support educators and children across Australia and around the world, and we're committed to transforming lives through education.

Whoever you are, whatever you teach, Twinkl is here for you!

The Role:

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Australia Speech Pathologist (Speech and Language Therapists) community.

You'll start as a solo marketeer, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia speech and language products and resources. You'll be moving into this position as a team of one with the support of many, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers. You'll be the person responsible for defining, building and managing the right team to support user growth within the Australia Speech Pathologist/Speech and Language customer segment. You will be commercially minded and comfortable in making decisions on where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
• Engaging with customers within the Speech Pathologist/Speech and Language market and working alongside the Inclusive Education Segment Manager in Australia and UK Product Owners to develop plans for potential development and direction of speech and language resources.
• Sales and marketing: spreading the word to new customers, whom we can help and support! Managing our Speech Pathologist's social media activity and making sure the right messages reach our customers at the right time.
• Digital optimisation – looking at the overall user experience of the Australia Speech Pathologist/Speech and Language area of the Twinkl site and working with our web and design teams to continuously improve this.
• Business management and strategy – putting plans in place to help achieve our ambitious growth targets. Working with other Segment and Country Managers to understand what’s working and how we can improve.

You’ll work with:

• Rebecca Usherwood - Head of APAC and Country Manager for Australia
• Julia Baker - Australian Marketing Manager, will be your line manager and mentor.
• The Australia Segment Managers team
• The UK SEND and EAL Segment Managers
• The Inclusion product team

To succeed in the role, you will:

• A strong entrepreneurial mindset and a propensity for action.
• Thorough knowledge of the Australian Speech Pathologist/Speech and Language market, and of our customers.
• Have relevant and recent professional qualifications and teaching experience; Undergraduate, Postgraduate or Masters degree in primary education or appropriate equivalent degree;
• Sound decision-making skills and diligent in seizing new opportunities.
• Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
• Ability to communicate a shared vision and motivate individuals and a team.
• Methodical, highly organised, accurate and execution focused

We're interested in anyone who meets one, or a combination of the following:

• Cares passionately about the education and therapeutic community as well as speech and language therapy.
• Experience marketing a product within the education sector.
• Thorough knowledge of the SALT processes and education system in Australia.
• A minimum of two years experience working as a Speech Pathologist/Speech and Language Therapist.
• Understands what good prioritisation is, and values output and results.
• Is super-positive, optimistic and works well within a range of teams.
• Is resilient and can respond to internal and external feedback positively and professionally.
• A strong entrepreneurial mindset and a propensity for action.
• Sound decision-making skills and diligent in seizing new opportunities

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here are a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.

Our Recruitment Process:

Job Purpose:

• Manage deliverables for retail projects at different stages within a large programme of works
• Key point of contact at project level between T&T and client delivery project manager

Responsibilities:

• Responsible for project deliverables through the life of the project including Estimating, Procurement, Contract and Post Contract activities for projects value between $1m to $10m
• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables
• Gain a good understanding of the terminology and ways of working within the retail sector
• Providing Client with cost advice for budget purpose including cost planning of upcoming projects (New Stores and Renewals).  This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

• Assist in the management of the day to day operation of Concierge, Porter and Valet services
• Full utilisation of the Front Office Concierge systems ensuring accuracy in use and a range of reports to meet operational needs are produced
• Provide regular training and development opportunities for the team
• Assist in the preparation of Front Office Concierge monthly reports, commenting on key performance indicators as required
• Ensure public areas are clean and well presented with regular monitoring
• Ensure all incidents, inspections and discrepancies are recorded in duty logs.

• Are you a Digital Marketing Manager or Performance Media Specialist who is ready to embark on a new journey with one of Australia’s leading brands?
• Are you passionate about a role that drives efficiency and effectiveness for paid media spend, analytics, reporting, collaboration with marketing teams and stakeholder management?
• 12 month maximum term contract opportunity with hybrid work arrangements available

We are seeking an experienced Performance Marketing Manager to join the NRMA’s Brand and Marketing team on a 12 month parental leave maximum term contract. This role is responsible for performance media lead generation for all NRMA Roadside & Membership products in collaboration with key marketing, digital and product teams and managing performance marketing campaigns and reporting with the media agency.

This role will also provide a high level of support and consulting to the digital and marketing teams across the NRMA group of companies to assist with developing excellence in customer journeys, online customer experience, and to lead and build culture and processes that enable a customer first mindset and data led decision making to achieve business objectives.

Specifically, you will be required to:

• Contribute to develop and maintain Performance Marketing strategies for all product areas including the development of annual plans that define budgets, strategies and KPIs
• Manage a performance media budget
• Work collaboratively with stakeholders within the wider marketing group and more broadly across the business including providing support on strategy and budget
• Develop consistent test and learn frameworks encompassing targeting, ad copy, ad design and landing page variations
• Manage media agencies to develop & implement SEM campaigns
• Monitor SEM performance daily and weekly as required and host monthly performance review and planning meetings with internal stakeholders and media agency
• Define and implement KPI’s that are consistently understood and shared across agencies and the business
• Keep up to date and provides thought leadership to team e.g., emerging digital strategies and available tools, including social media marketing, attribution, and programmatic media buying
• Ensure ongoing optimisation of established campaigns versus new tests
• Establish frameworks, track and analyse performance of our media/digital channels & investments including interpretation and reporting of trends, recommendations and insights to optimise future performance
• Responsible for data visualisation through Data Studio, reporting and presentations, delivering compelling representations of data that tell a story
• Work with the digital team to ensure that site tracking is in place to optimize campaign traffic conversion and ROI measurement of all campaign activity
• Manage financial budgets alongside forecast trackers, internal finance team, media planning team and media agency as well as managing aged debt for both performance and all internal teams
• Manage the media agencies planning team regarding MBAs & invoicing
• Provide monthly updates and reviews to internal stakeholders including the GM of Marketing.

What You'll Bring

• Tertiary level qualifications (eg bachelor degree) in a relevant discipline (desirable)
• Background in agency or client-side with experience in motoring, travel and tourism industries (desirable)
• 5+ years’ experience in similar digital marketing and/or media roles
• Track record in development and implementation of performance strategies that have had a demonstrable impact on commercial outcomes
• Strong stakeholder management and communication skills
• Extensive knowledge of publishers and media vendors, including latest ad tech solutions
• Significant experience with performance media and campaign performance metrics with a focus on revenue outcomes
• Advanced use of Google Analytics for analysis and reporting.

What's in it for you?

At the NRMA, we know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Free MyNRMA Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group
• Recognised on the AFR 2022 Boss Best Places to Work List

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

About the Company: 

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since.  

Opportunity for an experienced Sales Manager to join a Global company and work with some of the best people in the industry.

This role will offer you autonomy and flexibility to make it your own and provide a pathway for a long-term JCI career. 

We are open to this role being based in Sydney, Melbourne or Brisbane.

This role will lead the ANZ Applied Sales Team to ensure our long and short term business objectives are met within the HVAC applied space.

The role will involve: 

• Develop, adjust, and implement growth strategies and tactics across all allocated areas of responsibility.  Including internal on-shore and off-shore engagements / initiatives, including any APAC led initiatives.  

• Accountable for the secured growth and margin plan deliverables across all allocated areas of responsibility, including the structure and the processes required to ensure success. 

• Develop and lead the Account Management framework, and associated teams across the assigned divisions.   

• Lead teams of up to 10+ and own the integration of externally facing Sales functions. 

• Drive a Say/Do discipline of accountability and delivering on commitments.

• Meet with key clients to assist sales representatives with building and enhancing relationships, negotiating and closing deals.  

• Direct a high-performance culture by providing direct and thought leadership for our sales teams, whilst managing performance in a manner that recognises and rewards employees to deliver and realise their potential.  

What we are looking for: 

• Relevant Tertiary qualifications  

• 5+ years of Field Sales Management of a team (team size >10) 

• 8+ years of frontline selling experience  

• Experience within the commercial sector and preferably a general understanding of the construction and HVAC space.

• Demonstrable experience working with CRM systems (preferably Salesforce) 

• Full driver’s license. 

If you are interested in this opportunity, please submit your resume via the Apply button. If you would like to have a confidential discussion, please contact Amy on +61 417 445 920. 

#LI-AR2 

Only those candidates the Company (recruitment Agency Company) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the Company.

What you get to do in this role

• Drive root cause investigations for the high impact/high visibility escalated issues.
• Collaborate with the cross functional teams to achieve the best resolution for our customers.
• Ensure the prioritization, planning, and execution of problems to achieve the best results for the company and our customers 
• Develop and implement evidence-driven quality and process improvement initiatives across the organization 
• Contribute to the design of the Problem Management process, data modeling and reporting
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.

Job Summary

We have an exciting opportunity for an experienced Digital Product Design Manager to the EC Digital team at AECOM. In this role, you will lead the development and implementation of computational design solutions within our engineering company. The successful candidate will be responsible for driving innovation in our product offerings by leveraging cutting-edge computational design technologies. This role requires a strong understanding of engineering principles, a keen eye for market trends, and the ability to collaborate with cross-functional teams to deliver high-quality products.

You will own the development programme for a portfolio of custom-built internal tools, where you will be the critical interface between the business, our software development team, and our technology partners. Your initial focus in this role would be managing the Computational Design development programme collaborating with the Technical Lead, but the role will extend to other programmes over time.

This position will offer flexibility for a hybrid work schedule and will be based out of Sydney, Australia.

Key Responsibilities

Strategic Planning

• Develop and execute a comprehensive strategic plan for the integration of computational design into our product portfolio.
• Conduct market research to identify emerging trends, competitive landscape, and customer needs in computational design within the engineering sector.
• Collaborate with senior leadership to align the computational design strategy with overall business objectives.

Product Development

• Lead the end-to-end product development lifecycle for computational design solutions, from ideation to launch.
• Work closely with engineering teams to define product requirements, ensuring alignment with technical capabilities and customer expectations.
• Foster a culture of continuous improvement, staying abreast of advancements in computational design methodologies and incorporating them into our product roadmap.

Cross-Functional Collaboration

• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure seamless integration of computational design solutions.
• Act as a bridge between technical and non-technical stakeholders, translating complex computational concepts into understandable business terms.
• Foster a collaborative environment that encourages knowledge sharing and interdisciplinary problem-solving.

Project Management

• Develop and manage project plans, timelines, and budgets for computational design initiatives.
• Coordinate with project teams to ensure timely delivery of milestones and proactively address any issues that may arise.
• Implement agile methodologies to adapt to changing requirements and ensure flexibility in project execution.

User Experience and Feedback

• Work closely with the design team to prioritize user experience in computational design solutions.
• Gather and analyze user feedback through various channels, incorporating insights to improve product features and functionality.
• Conduct usability testing and iterate on product designs to enhance user satisfaction and adoption.

What We Are Looking For

To be successful in this critical role, you will need to have significant relevant experience in successfully managing software products, as well as in software development in industrial/technical organizations. You will have a sound technical understanding of product architecture to ensure alignment between desired outcomes and product capability. Experience in User Experience (UX) design would also be highly valued.

As a member of the Enterprise Capabilities’ Digital team, you will work closely with the other members of the Global Digital Teams on developing solution to supplement engineering platforms and applications to be deployed on projects around the world.  The global digital team will work close with other digital professionals around the world to advance AECOM’s global digital strategies and priorities.

As part of an international and fast-growing community, we are currently recruiting for a Senior Manager within our Financial Services Digital Transformation, Data and Technology team in Sydney, Australia. As part of the team, you will be part of an entrepreneurial team to combine your passion and experience with the Sia Partners global assets and expertise. 

As an experienced financial services technology consultant, you will use your extensive network of connections to acquire new clients and grow the firm. You also have the ability to expand your network to strengthen current relationships and cultivate new ones. 

The ideal candidate will lead sales and delivery engagement with existing clients and identify new opportunities within their network of relationships. You will be comfortable leading proposals, with leadership supervision and team support. You serve as the point of contact to provide industry guidance, strategic direction, and implement best practices for the organization. 

You will be comfortable working with teams in diverse and dynamic environment, solving some of our clients’ most challenging problems. 

Responsibilities

Consulting 

• Lead and deliver projects, including project and team management. Provides support to clients on complex issues or in difficult situations; leads strategic meetings, and shares knowledge and know-how 
• Leading delivery projects with Financial Services clients on a wide range on topics such as: 
  • M&A technology due diligence and post-merger integrations 
  • Core systems replacement, renewal and implementation 
  • Technology, Data and AI strategy, architecture and roadmap development, in alignment with corporate strategy   
  • Technology evangelist and innovator across the industry and technology landscape to ensure alignment with emerging and leading-edge technology. 
  • Cloud strategy, architecture and migration, including implementation and integration with third-party solutions. 
  • Machine learning, AI and statistics, including developing predictive models of decision making, supervised and unsupervised learning algorithms, econometrics, forecasting, quantitative diagnosis. 
  • Waterfall, scaled agile and technology product delivery 
• Lead project estimating, maintaining project metrics, and commercial management 
• Time management, problem solving, use of tools and methodologies, explanation of ideas, meeting management, team collaboration, and proficient handling of client relationships  
• Strong verbal, written and interpersonal communication skills. 

Business Expertise 

• Play a pivotal role in the cultivation of expertise, serves as a technology subject matter expert and represents Sia Partners 
• Play a key role in the development of new strategic solutions (squads), and contributes valuable insights and perspectives to enhance the efficacy of the organization’s strategic decision-making process 

Business Development 

• Actively engaged in go-to-market, origination, creating awareness, building the brand, and increasing reputational capital of Sia Partners 
• Use market presence and personal network within the Australia Market to support business development and expand trusted relationships 
• Identify opportunities for new business and lead bid teams to deliver innovative proposals 
• Supporting the development of new offers that leverage and expand upon Sia Partners global technology, data and AI solutions, partnerships and platforms (e.g. Heka.ai, SIA GPT) 
• Develop strong vendor relations across the local and national market with key vendor technologies including Microsoft, SAP, Snowflake, Oracle and AWS. 
• Providing technical advisory and support with business development activities and sales. 
• Providing sales opportunities through vendor relations and technology based market activation strategies. 

People Management 

• Provide career management to team members, including establishing goals, coaching and evaluation to establish a high-performance team  
• Provide guidance and mentorship to junior team members 
• Support recruitment to select outstanding candidates, and support their successful onboarding into the team 

Delivery 

• Deliver on a range of client assignments, usually as part of an on-site project team (some travel may be required) 
• Manage portfolio of work from small to large projects, developing and maintaining trusted relationships with key client stakeholders  

Leadership  

• Assist in developing thought leadership and building solutions and methods 
• Develop exceptional trusted advisor relationships with our clients 
• Contribute to the development of high-quality technical offerings 
• Build on the Sia Partners culture of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support and Wellbeing within the practice and our people  
• Lead internal corporate initiatives 
• Manage team of resources to deliver high-quality work products 
• Apply strategic and critical thinking to develop recommendations that address client challenges 

Specific areas of expertise: 

A proven track record of managing the formulation and delivery of end-to-end digital transformation, data, AI, IT advisory and/or enterprise technology projects in Financial Services. The ability to lead teams in a project is a critical skill required in our clients projects. 

Desirable experience in one or many of the following: 

• Programme, portfolio and project management 
• Data Privacy / Data Protection 
• Financial Crime / Fraud Technology  
• ESG and Sustainability Technology Delivery 
• KYB/KYC technology and data platform 
• Hyperscaler cloud platform delivery 
• JIRA / Confluence or similar agile tooling experience 

Reporting directly to the Operations Manager, you will be overseeing the Front Office function at a leadership level, whilst ensuring the highest level of guest satisfaction, and leading a team of dedicated professionals to deliver unparalleled service. You will be responsible for the following: 

• Ensureing hotel targets around RPS, NPS, Loyalty and room upselling are met to ensure KPI’s are achieved.
• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis and simple configuration changes to ensure an efficient and effective system.
• Train, supervise, and motivate front office staff to provide exceptional service and maintain a positive work environment.
• Prepare revenue and occupancy forecasting, as well as Front Office monthly reports, commenting on key performance indicators in order to drive the financial performance of the hotel.
• Monitor all VIP’s, special guests and their requests to and their needs are met and loyalty is maintained.
• Collaborate with other departments to coordinate guest services and ensure seamless guest experiences.
• Strive to implement the Accor Vision and demonstrate active use of Accor Heartist Values in order to lead by example.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

• Manage business & technical project implementations for AP+ business stakeholders. 
• Lead key strategic projects as assigned.
• Deliver implementations to time, budget and scope. 

You will be responsible for:

• Lead project activity to deliver successful implementations, manage and mitigate business impacts and balance stakeholder needs. 
• Analyse, plan and deliver projects and implementation.   
• Manage contracts such as statement of work and high-level estimates.   
• Work closely with product and technical implementation teams.   
• Manage stakeholder relationships internally and support external stakeholder engagement strategy through effective relationship building and alignment of project activities.  
• Liaise with project sponsors and business owners to ensure support, resource allocation and stakeholder buy in to project activities to meet agreed outcomes. 
• Lead and direct the project teams, providing operational project oversight, including delivery to agreed outcomes, resource planning and management, effective business case development and quality information management. Participate in related program governance activities. 
• Ensure project governance is effective across the project environment and project methodology is consistently applied. Deliver project reporting as required to identify, report on and manage project risks, including contingency planning and risk mitigation. 
• Lead, coordinate and develop the project team, ensuring resources are assigned as needed. Coach and develop project team members and work to build a reputation for successful industry project execution. 
• Support the change program of work to ensure project outcomes realise their full benefit. 
• Manage priorities and allocate resources to meet project deliverables; ensure skills and competency requirements are appropriate to project needs. Ensure resource allocation is aligned to project schedules, milestones and deliverables. 
• Monitor project scope at a high level and work with stakeholders to assess, test and refine requirements. Manage change controls to ensure project outcomes are in line with organisational standards and quality expectations. 
• Identify and manage cross-project dependencies and issues. 
• Flexibility regarding meetings outside of normal working hours. 
  

In order for you to be successful in the role, you’ll have:

• Expertise in project management, and a successful track record in senior project management overseeing enterprise-wide projects, preferably within the payments industry. 
• Experience in working at or with acquirers, issuers, payment gateways, or retailer payment systems. 
• Project leadership experience. 
• Experience in managing small teams. 
• Experience in building and managing customer/client relationships. 
• Experience working with multiple internal and external stakeholders, including vendors. 

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not partnering with recruitment agencies for this role.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

The Role:

Exceptional opportunity for an experienced Program Manager to join our Health business unit. This role is to ensure that projects are being initiated, delivered, measured, closed, and handed over to support in a structured and repeatable process. As a strong leader with excellent negotiation and influencing capabilities, you will be leading the Project Mangers as well as planning, executing, monitoring, controlling, and closing medium to large projects.

You will also have the flexibility to travel.

This role is preferred to be Sydney based, however Melbourne is also an option.

Key responsibilities:

· Review, identify and continue to drive different projects plan.

·  Work closely with internal & external stakeholders and drive the right outcomes.

·  Change implementation planning and management.

·  Provide leadership and guidance to enable best results for customer.

·  Establish solid governance plan across different projects & drive best practice.

·  Lead customer engagement, ensuring our customers are at the centre of what we do.

·  Negotiates and resolves contractual issues.

·  Management of risk inherent in the operation of business processes and of potential risks arising from planned change.

·  Regular monitoring and reporting against defined project plans, both internal and external stakeholders.

·  Negotiating variations in project timelines and seeking appropriate authorisation. 

·  Cost estimating and developing the budget.

·   Managing reports and necessary documentation.

 Requirements:

We are looking for a highly capable and broadly experienced candidate, with commitment to work across boundaries and flexible to work within a matrix structure.

You will posses:

·  5+ years of Project Management role experience in delivering well-formed projects.

·  Prince 2, MPS Certification.

·  Demonstrable ability to identify and clearly define specific roles, responsibilities and skills required for projects.

·  3+ years of project scheduling using a recognised tool, e.g., Microsoft Project, Primavera.

·  Developing financial plans and forecasts. Monitoring and managing expenditure and examine areas where budgets and expenditure exceed agreed tolerances.

·  Proven ability to engage with customers & drive best outcomes.

·  Extensive experience of successfully managing and delivering IT projects.

·  Strong leadership and influencing capabilities.

 Why you'll love working with us.

 We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

 We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

As part of an international and fast-growing community, we are currently recruiting for a Manager within our Financial Services Digital Transformation, Data and Technology team in Sydney, Australia. As part of the team, you will be part of an entrepreneurial team to combine your passion and experience with the Sia Partners global assets and expertise. 

The ideal candidate will lead delivery engagements with existing clients and support new opportunities within their network of relationships. You will be comfortable through the consulting engagement lifecycle from proposals, project delivery, managing commercials and managing team deliver. You serve as the point of contact to provide industry guidance, strategic direction, and implement best practices for the organization. 

You will be comfortable working with teams in diverse and dynamic environment, solving some of our clients’ most challenging problems. 

Responsibilities:

Consulting 

• Lead and deliver projects, including project and team management. Provides support to clients on complex issues or in difficult situations; leads strategic meetings, and shares knowledge and know-how 
• Leading significant components of technology strategy and delivery projects with Financial Services clients on a wide range on topics such as: 
• M&A technology due diligence and post-merger integrations 
• Core systems replacement, renewal and implementation 
• Technology, Data and AI strategy, architecture and roadmap development, in alignment with corporate strategy   
• Technology evangelist and innovator across the industry and technology landscape to ensure alignment with emerging and leading-edge technology 
• Cloud strategy, architecture and migration, including implementation and integration with third-party solutions 
• Machine learning, AI and statistics, including developing predictive models of decision making, supervised and unsupervised learning algorithms, econometrics, forecasting, quantitative diagnosis 
• Waterfall, scaled agile and technology product delivery 
• Perform project estimating, maintaining project metrics, and commercial management 
• Time management, problem solving, use of tools and methodologies, explanation of ideas, meeting management, team collaboration, and proficient handling of client relationships  
• Strong verbal, written and interpersonal communication skills. 

Business Expertise 

• Play a pivotal role in the cultivation of expertise, serves as a technology subject matter expert  
• Play a key role in the development of new strategic solutions (squads), and contributes valuable insights and perspectives to enhance global solutions 

Business Development 

• Supporting the development of new offers that leverage and expand upon Sia Partners global technology, data and AI solutions, partnerships and platforms (e.g. Heka.ai, SIA GPT) 
• Develop strong vendor relations across the local and national market with key vendor technologies including Microsoft, SAP, Snowflake, Oracle and AWS. 
• Providing technical advisory and support with business development activities and sales. 
• Providing sales opportunities through vendor relations and technology based market activation strategies. 

People Management 

• Provide career management to team members, including establishing goals, coaching and evaluation to establish a high-performance team  
• Provide guidance and mentorship to junior team members 
• Support recruitment to select outstanding candidates, and support their successful onboarding into the team 

Delivery 

• Deliver on a range of client assignments, usually as part of an on-site project team (some travel may be required) 
• Manage projects to scope, time and budget; developing and maintaining trusted relationships with key client stakeholders  

Leadership  

• Assist in developing thought leadership and building solutions and methods 
• Contribute to the development of high-quality technical offerings 
• Build on the Sia Partners culture of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support and Wellbeing within the practice and our people  
• Support internal corporate initiatives 
• Manage team of resources to deliver high-quality work products 
• Apply strategic and critical thinking to develop recommendations that address client challenges 

Specific areas of expertise: 

A proven track record of managing the formulation and delivery of digital transformation, data, AI, IT advisory and/or enterprise technology projects in Financial Services. The ability to lead teams in a project is a critical skill required in our clients projects. 

Desirable experience in one or many of the following: 

• Programme, portfolio and project management 
• Data Privacy / Data Protection 
• Financial Crime / Fraud Technology  
• ESG and Sustainability Technology Delivery 
• KYB/KYC technology and data platform 
• Hyperscaler cloud platform delivery 
• JIRA / Confluence or similar agile tooling experience 

As part of an international and fast-growing community, we are currently recruiting for Managers and Associate Managers within our Financial Services Risk and Regulatory team in Sydney, Australia. As part of the team, you will be part of an entrepreneurial team to combine your passion and experience with the Sia Partners global assets and expertise. 

The ideal candidate will lead the delivery of engagements with existing clients and identify new opportunities within their network of relationships. You will be comfortable leading proposals, engagement management and leading a project team.  

You will be comfortable working with teams in diverse and dynamic environment, solving some of our clients’ most challenging problems. 

Responsibilities

Consulting 

• Lead and deliver projects, including project and team management. Provides support to clients on complex issues or in difficult situations; leads strategic meetings, and shares knowledge and know-how 
• Conduct regulatory compliance review, internal control review, policies and procedures, risk and compliance advisory and other independent assessments as per the regulatory requirements 
• Be hands on and contribute to the successful execution of client projects. 
• Lead project estimating, maintaining project metrics, and commercial management 
• Time management, problem solving, use of tools and methodologies, explanation of ideas, meeting management, team collaboration, and proficient handling of client relationships 

Business Expertise 

• Play a pivotal role in the cultivation of expertise, serves as a subject matter expert and represents Sia Partners 
• Work closely with our other offices and leverage our global network to take part in cross-selling initiatives and widely share our knowledge 
• Play a key role in the development of new strategic solutions (squads), and contributes valuable insights and perspectives to enhance the efficacy of the organization’s strategic decision-making process 

Business Development 

• Use market presence and personal network within the Australia Market to support business development and expand trusted relationships 
• Identify opportunities for new business and lead bid teams to deliver innovative proposals 

People Management 

• Provide career management to team members, including establishing goals, coaching and evaluation to establish a high-performance team  
• Provide guidance and mentorship to junior team members 
• Support recruitment to select outstanding candidates, and support their successful onboarding into the team 

Delivery 

• Deliver on a range of client assignments, usually as part of an on-site project team (some travel may be required) 
• Manage portfolio of work from small to large projects, developing and maintaining trusted relationships with key client stakeholders  

Leadership  

• Assist in developing thought leadership and building solutions and methods 
• Develop exceptional trusted advisor relationships with our clients 
• Contribute to the development of high-quality technical offerings 
• Build on the Sia Partners culture of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support and Wellbeing within the practice and our people  
• Lead internal corporate initiatives 
• Manage team of resources to deliver high-quality work products 
• Apply strategic and critical thinking to develop recommendations that address client challenges 

Specific areas of expertise: 

Desirable experience in one or many of the following: 

• Non-Financial Risk – Technology risk, operational risk, enterprise risk and /or third party risk management 
• Operational Resilience / Business Continuity Planning 
• Financial Crime / Fraud Risk 
• Client onboarding / KYC / Due Diligence 
• Compliance 
• Data Privacy / Data Protection 
• Climate Risk and Stress Testing 
• ESG and Sustainability 
• AI and Data Analytic usage within Risk and Compliance 
• Familiar with APRA and/or AML/CTF regulations 

Your Career

We are looking for a highly motivated, results oriented Deals Desk Manager to join our JAPAC organisation. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement.

Your Impact

• Provide Senior Leadership with financial data and relevant reports on requested deals, confirm commercial terms and conditions, as well as operational requirements of risk/reward profile for opportunities
• Be a sales partner to internal organizations to understand contract requirements, structure, business terms and identify potential risks and/or opportunities that can affect deal economics
• Be a trusted Partner with the field sales organization to drive deal closure
• Key resource reviewing and approving all non-standard and program pricing requests - Review will include financial analysis for gross margin, discounts and non-standard term requests
• Become an expert on the configuration and quoting tool, reviewing and enforcing revenue recognition compliance for all quoting
• Work with cross-functional stakeholders for decision support deal solutions
• Collaborate with impacted parties to generate acceptable documents to facilitate deal closure
• Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented
• Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines
• Support projects that drive automated solutions that create an exceptional customer experience for sales, Deals Desk, Revenue, Finance and Legal

This role is a Parental Leave cover for 12 months, working part time (3 days per week)

Talent RISE is searching for a superstar with a passion for youth employment to join the Sydney Team. The ideal candidate will be responsible for:

• Creating meaningful opportunities for young people through the RISE program
• Building and nurturing relationships with charities, community partners, job actives, and corporate partners
• Providing mentorship, training, and support to young people participating in the RISE program.
• Promoting Talent RISE internally and externally, leveraging connections and creating opportunities for young people.

Our Rehab and Return to work (RRTW) division has an exciting opportunity to join a small program team tasked with transforming our businesses across our entire lifecycle. We are currently recruiting for an experienced hands-on dynamic Change and Communications Manager for a 9-month contract (Dec 24 end). This role is integral to our program's success, focusing on crafting and executing comprehensive communication strategies, managing numerous stakeholders and adeptly managing, developing and implementing the associated changes. 

Key Responsibilities:

1. Develop and implement strategic communication plans to enhance internal and external stakeholder engagement.
2. Identify change impacts on business as a result of various program initiatives and Design, develop and Lead associated change initiatives, ensuring smooth transitions and effective adoption of business changes.
3. Collaborate with cross-functional teams to gather insights and align communication strategies with business objectives.
4. Create and deliver compelling content for various platforms, including written materials, presentations, and digital channels.
5. Build and maintain strong relationships with all stakeholders, fostering a culture of open communication and transparency.
6. Analyse business readiness and adjust strategies to meet evolving needs.
7. Provide guidance and support to team members, fostering a collaborative and innovative work environment.

You'll need to have a high level of operating agility and previously worked on various complex projects, previous healthcare or insurance experience would be advantageous.

Medhealth is an equal opportunity employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic background, people from LGBTQI community, veterans, carers and indigenous Australians. 

If you are a seasoned professional ready to make a significant impact on communication and change within the healthcare sector, we invite you to join MedHealth Australia for this exciting opportunity. 

PURPOSE OF THE ROLE

Within Airport IT, Self-service and automation technology is slated for exponential growth with wider self-service and biometric adoption expected in the coming years. Industry reports suggest that Self check-in kiosk will grow by 27.8% between 2020-2025 and self-service Bag drop market is forecast to grow by 421% by 2030. Biometric adoption is forecast to ramp up over the next five years, averaging 140.3% growth across the market (Valour Consultancy Ltd, 2021).

You will be part of the Passenger processing - Self-Service product management team responsible for a portfolio including Self-service airport kiosks, bag drops and biometric solutions. Our end to end solutions include both software and hardware.

Your core product management team and main engineering counterparts will be based in Australia. Your responsibility and reach will be global; collaborating with customers, engineering teams, accounts team in all geographical markets & locations.

As a Product Manager, you will drive product success and development:

• Build a deep understanding of the industry, the market segmentation as well as main the players, competitors, and potential partners

• Be responsible for a subset of the Airport IT Product and solution portfolio (scope will vary depending on Product Management & industry experience as well as core competencies) including

• Building a deep product & portfolio knowledge

• Defining Product vision, strategy and Roadmap

• Pilot product design, build, delivery & implementation with engineering and project teams

• Monitor your product success.

• Opportunity Management: value hypothesis definition & validation

• Building or keeping up-to-date financial business cases

• Driving innovation with Engineering teams

• Contribute to building and strengthening a local product management practice

• Build relationship with Key internal & external stakeholders (industry, partner, customers)

Main Responsibilities:

- Product Management

• Building a deep product & portfolio knowledge

• Defining strategic vision, strategy & roadmap for the product: the product manager contributes to the definition and evolution of the Self-service and Biometrics portfolio by defining and communicating a vision on where the product, area or market could realistically go.

• Communication/evangelization: the Product Manager needs to be able to effectively communicate to users, senior customers (up to VP level) and present at conferences with large audiences (200 +) about the product, the vision and roadmap and its benefits through presentations, documentation and demos.

• Setting product objectives and monitoring Product performance: value hypothesis definition & validation, track product performance/revenue against the Business Case and report on significant deviations.

• Support sales and solution design teams oping for key strategic opportunities

- Requirements Management

• Roadmap: essential in a community environment.

• The Product Manager leads the product from the roadmap in order to serve the customers and implementation projects rather than being led by the project. Key elements for success here revolve around having the right vision. The Product Manager works closely with the development teams to secure and maintain the product roadmap.

• Build his/her own vision from the various sources, for a community product the product manager is exposed to varying requirements around the same area from different customers, regions etc.. This means that the product manager is in a unique position to extract the best approach.

• For product construction and gap analysis the Product Manager needs exhibits strong listening skills, with a good understanding of market and customer needs: understanding where the customer comes from, demonstrate to customer the need has been understood (and not just documented).

• Challenging customer requirements (convincing customer of alternatives, influencing, …)

• Driving innovation with Engineering teams and identifying opportunities for new feature or product to be validated

- Financials and opportunity Management

• Value analysis: the Product Manager builds a view on the key elements of our solutions or potential solution to bring value to the targeted market and the ability to quantifying using a variety of techniques. This will require the ability to create estimation using informed assumptions as often the detailed data analysis is not really possible.

• Understanding of the market (various segments and rough view on the sizes) and potential pipeline and targets. As a result the Product Manager will also maintain the product packaging for optimum performance based on the markets. Perform competitive analysis of other market solutions potential 3rd party solutions available on the market.

• Pricing: especially with new products this can prove an uneasy activity if not handled structurally and combined with the fact that there is a significant amount of subjectivity. The key aspect is to show how pricing/revenue can be maximized. Pricing is driven by the value generated and/or the willingness to pay. A product manager is key to help drive this willingness to pay by demonstrating the value of the product and convincing the customers and markets. The construction costs only come as a last measure and mostly as part of a business case validation.

• Business Case: The Product Manager prepares and maintains the business case for products, evolution and packaging.

- Act as an advocate for product management practice

• Create product awareness across the different internal teams and help build a product management practice

• Ensure close co-ordination with the other Airport IT Product Management teams at all times.

• Evaluate feasibility and viability for new products and large feature development - following a stage gate process

• Support product marketing and strategy (business opportunities, competitive analysis, product launch and go to market strategies)

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Title:

Your KBR future - delivering solutions and changing the world

About KBR:

Kellogg Brown & Root (KBR) is a leading Defence and Government professional services provider. In Australia, KBR has been delivering solutions to Defence and Defence industry for over 20 years. We provide in-depth expertise to a wide range of Defence sector projects through our core competencies of program and project management, engineering, asset management, integrated logistics support, procurement and training solutions.

Learn more about our business here: https://kbr.foleon.com/gsapac/gs-apac/

The Opportunity:

As a senior member of the maritime engineering team you will be responsible for supervision of staff and stakeholders, engineering functions, design review facilitation and integration guidance.

This is a critical function that will cross all areas of the sustainment program.  You will provide engineering subject matter expertise, manage project budgets, contractors and suppliers.  Working alongside the Principal Engineer your role will be to mitigate risk and manage progress of engineering teams in line with project scope and deadlines.

This is a permanent opportunity based in Sydney.

Roles and responsibilities will include, but not be limited to:

• Provide expert engineering advice and support to Defence executives, managers, staff and industry partners and customers.
• Manage the required systems engineering services include requirements engineering, integration engineering, verification and validation, test and evaluation, mechanical, electrical, structural and safety engineering.
• Conduct integrated planning, scheduling, risk management and estimating of work/tasks.
• Recommends process, product or service improvements.

Baseline defence security clearance or higher is required to be considered for this role

What we will offer you:
 

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways
   

If you’re ready to shape tomorrow, let’s get started. Apply Now!

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people

• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR with a key focus on innovation, big brands
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns that are driven by purpose in consumer lifestyle, travel/tourism, sports and entertainment, technology, retail and big name consumer and corporate local brands
• Collaborate with teams across Thrive’s AU/NZ network

Your Opportunity.

As an ambitious Account Manager at Thrive you will play an important role on some of the agency’s most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency’s network of offices in AU & NZ. 

• You will work with some of the world’s biggest brands in tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio in Australia representing ANZ, GoPro, Tinder, LEGO, Cisco and others including opportunities to travel and exciting launches and conferences.
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing. 
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Ability to work from other AU & NZ offices temporarily or longer term.

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You love multitasking and are driven to successfully lead and manage the day to day running of accounts. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, business and brand news in Australia, love researching and flexing your muscle in media relations and supporting on business development. You love the thrill of delivering high profile events with influencers and integrated social/digital activity and are curious to learn more about evolving communications methods. You will love ideating and learning how to dial up your creative skills. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivalled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

• 5+ years of experience in an agency, media or inhouse communications role.
• You share our values : you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach. 
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape and social media landscape in AU. 
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

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Visit us here for more information - @thrivepr /  www.thrivepr.com.au

CVs to [email protected].

What you get to do in this role

• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Manage to the company and department’s vision, mission and values.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

Exceptional opportunity for a seasoned customer facing Project Manager to join the team at Civica. As a Project manager, you will play the lead role in planning, executing, monitoring, controlling, and closing medium to large projects. Your focus would be on working on software implementation projects and liaising with various stakeholders in different locations to deliver an excellent customer service.

This role is open for Victoria and Queensland locations as well.

Responsibilities:

·       Responsible for planning and directing the information processing activities of the team and coordinate the effective design, implementation, and operation of information systems and applications

·       Strong communication skills and experience presenting and liaising with at C-Suite level.

·       Proactively manage changes in project scope, identify potential crises, and devise contingency plans

·       Direct and manage project development from beginning to end

·       Estimate the resources and participants needed to achieve project goals

·       Maintain budget information, and recommend subsequent budget changes where necessary

·       Identify and resolve issues and conflicts within the project team

·       Identify, plan and manage risks for complex projects and development of mitigation strategies

·       Identify and manage project dependencies and critical path

·       Plan, schedule and track project timelines and milestones using appropriate tools

About you

You’re an experienced Project Manager who is skilled in development projects implementing software. A true team player and collaborator whose communication skills ensures effective interactions between customers and a cross functional team. Our ideal candidate has experience with managing multiple projects, dependencies, and risks. You will be having a PRINCE2 Practitioner or equivalent certification. Experience working with the medical industry will be well regarded.

Purpose of your role

As the Engineering & Platform Manager, Cloud and Data, you will lead a team of cloud and data engineers to deliver technology platforms for OFX. You will build a skilled, motivated team to work in autonomous, cross-functional, and empowered delivery teams. You will work with product managers, other engineering managers, and subject matter experts to deliver impactful outcomes for OFX. You will be responsible for upholding the highest software engineering principles, practices, and quality throughout the engineering teams, adopting quality as part of the engineering discipline, and continuously improving cloud and data engineering practices.

What you do

• Ensure all direct reports have clear and measurable objectives which adhere to the divisions approach and relate to team, product and organisational metrics
• Mentoring direct reports in how their role contributes to wider business strategy and Technology objectives to ensure individuals are empowered to align their own actions with the overall business outcome
• Work closely with the Product teams who will work with the cloud and data environments to ensure connection between the product vision, and the cloud and data technologies
• Ensure customer focus for all work planned and delivered in responsible teams
• Ensure that product teams follow operational excellence in cloud production environments
• Ensure all product platforms are secure, reliable, and built to scale
• Set effective metrics and delivery methodologies in Delivery teams to ensure success
• Management and mitigation of technology risks using proper governance
• Lead engagement with vendors and partners within specified domain to ensure delivery of OFX’s business outcomes.
• Set a Technical vision for the platforms/products in the cloud and data area
• Ensure engineering and other practices and processes are set, evolved, and adhered to by your Delivery Teams
• Facilitate architectural direction and decision making
• Work with engineering teams to evolve the tools used within the Data area, considering the broader OFX landscape