• A unique career-defining opportunity to join and lead one of Melbourne’s most established, innovative and award-winning AU/NZ agencies
• Drive integrated earned-first communications including social and content
• Innovate and define our PR Agency of the Future strategy across corporate and consumer comms
• Collaborate on the Trans-tasman Leadership Team working with the most talked about local and global brands
• Join a culture that embraces growth and diversity and with ambition that is Limited by Nothing

LOCATION: Melbourne

We are uniquely Thrive helping our people, brands and community to do just that.  We use the power of communications to help our people, partners and community to grow and be successful.

Born and bred in Melbourne, and with offices across AU & NZ, Thrive is a public relations industry powerhouse and for the first time in the company’s 23-year history, we are recruiting externally for a Business Director to lead our Melbourne team.

This is not your everyday opportunity. This is a chance to work directly with Thrive’s Executive and learn why we are Mumbrella PR Agency of the Year and B&T PR Agency of the Year 2022 and how we came to be awarded the Dan Wieden Titanium Grand Prix at the 2023 Cannes Lions International Festival of Creativity, which celebrates game-changing creativity, for our work with The Monkeys for Tuvalu, ‘The First Digital Nation’.

This role is a career-defining opportunity to lead our Melbourne location as 2IC to the Executive Director, Melbourne. You will be supported by 25+ consultants as you lead client and team growth and retention while driving new business with the support of national specialist squads.  You will partner with our local and global corporate and consumer clients to devise their communications strategies while leaning into national resources to deliver creative and digital integration impacting our clients’ business goals.

The Role

We are seeking a highly skilled and motivated integrated comms Business Director who is well connected in Victoria with business connections and with the media and who can create new opportunities that take our agency to new heights. The ideal candidate will have a proven track record of success in the PR industry, across both corporate and consumer PR and have solid social media and creative content experience. The person must demonstrate strategic thinking, business acumen and have strong leadership skills with proven capability to grow a client portfolio.

This role will help drive operational process excellence, ensuring key stages of projects are executed efficiently and within budget, with a strong commercial mindset, managing financial forecasting, profitability and team resourcing.

• Work across a diverse and high-profile  corporate and consumer client portfolio
• Develop and implement strategic plans to drive business growth and achieve financial
• Manage and develop client relationships to deliver client growth
• Identify new market opportunities and trends to stay ahead in the local PR landscape
• Play an active role in lead generation and business development efforts and the conversion of clients
• Devise and oversee the implementation of first-class strategies with their senior reports for clients
• Provide effective leadership to a talented team of PR and social professionals, fostering a collaborative and innovative work environment.
• Mentor and develop team members, encouraging continuous learning and professional growth
• Oversight of the Melbourne office administration function.

About You

• Australian visa holder - will consider visa sponsorship for a stellar candidate
• Tertiary qualified 12+ years of agency experience in the PR industry
• Proven experience in a senior leadership role within a PR agency delivering integrated earned-first campaigns for global brands
• Strong business acumen and strategic thinking
• Excellent communication, collaboration and interpersonal skills
• Demonstrated success in client relationship management and business development
• Ability to inspire and lead a team to achieve exceptional results
• Delivery of best practice multichannel storytelling with exceptional writing skills
• Experience in B2B and B2C storytelling
• Experience delivering in a fast-paced environment and displaying logical thinking, forward planning, and the ability to manage up and down
• An established network of relationships with media, influencers, suppliers and key stakeholders
• Excellent presentation skills
• Team time management and budget experience
• Technology skills (MAC & Google Drive savvy)
• Media measurement/evaluation skills

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, and continue to welcome Thrive 'boomerangs' back to the agency. . Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

 Thrive values work-life integration including hybrid flexible working (currently Mondays and Fridays work-from-home) and delivers many benefits from wellbeing days and initiatives through to early knock-off Fridays. Thrive fosters & supports a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Ready to make waves with us locally and globally?

Visit us here for more information - www.thrivepr.com.au.

If you value accountability, curiosity, integrity, collaboration and are passionate about what you do then our values are aligned. Please apply via LinkedIn or email a cover letter and resume to: [email protected].

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

Sinch MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.

The Ecosystems Domain within Sinch MessageMedia aims to ensure that businesses can foster relationships with their customer base in their existing flow of work through simple and logical cross-platform integrations. This role sits within a distributed team between Melbourne and Auckland spearheading the creation of new systems to broaden the integration capacity of our messaging platforms. The team builds and runs all their own software and aims to abstract away commonalities to create a robust and consistent user experience. In this role, you will own your build from implementation design to testing and release, and look after post-release through the tracking of metrics such as error rates, server load and response times. Using these metrics and through an understanding of the product and the businesses that use it, you will work to improve the software and our customer satisfaction.

Key responsibilities:

• Develop high performing solutions that scale in production environments.
• Design solution options and present these to your team.
• Review pull-requests and provide constrictive feedback.
• Work in a scrum team and contribute to breaking down cards in grooming, understand your velocity in planning and provide feedback in retrospectives.
• Understand our customers’ usage and requirements of our software.
• Work with AWS and other cloud services to build, deploy and manage projects currently in production.
• Help associate engineers improve their skills and knowledge.
• Assist in incident support and help the team resolve issues in production environments, joining the paid on-call roster to ensure out-of-hours remediation.

The successful candidate will have proven ability to develop good quality code that has high levels of test coverage. Programmatically configure cloud infrastructure and deploy services to staging and production environments. You are a good communicator and are able to address the issues that can occur through asynchronous dialogue or remote team members. You understand the software development life cycle and the Sinch MessageMedia processes that accompany it. You understand that being an engineer isn't just lines of code written. Solution options, planning, documentation, monitoring, automation and incident management are all part of the role. You have proven experience in Java with a sound understanding of NodeJS & Typescript ecosystems and exposure to front end technologies such as ReactJS.

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win Together, Keep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering:

• Flexible, hybrid work arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD. 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion. 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected]. 

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant. 

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.      

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are under utilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 130, removed nearly 5 million empty kilometres from our roads and have planted over 11,000 trees to offset our carbon footprint in partnership with One Tree Planted.

In 2022, we supercharged our growth through the acquisition of logistics experts CIA Logistics, raised $60m in Series B funding and were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

The Role:

We are seeking a highly motivated and skilled Finance Operations Manager focusing on Accounts Payable and Accounts Receivable to join our finance team. This role is crucial in driving the transformation and automation of our financial processes to support our scaling finance operations.

Key Responsibilities:

Process Optimization:

• Assess current AP and AR processes and identify areas for improvement.
• Design and implement streamlined workflows to enhance efficiency and accuracy.
• Standardize processes across Ofload and ex-CIA Logistics (acquired 12 months ago)
• Work closely with cross-functional teams to integrate financial processes with other business functions (Product, Ops and Tech in particular)

Tool implementation:

• Identify opportunities for automation within AP and AR functions.
• Collaborate with the Tech and Product teams to implement an integrated AP tool.
• Stay informed about industry best practices and emerging technologies to continuously improve processes.

Suppliers and Customers Relations:

• Manage relationships with carriers and customers to ensure timely payments and receipts.
• Implement strategies to improve payment terms and optimize cash flow.
• Resolve any disputes or discrepancies with vendors and customers promptly.

Compliance and Reporting:

• Ensure compliance with regulations, draft policies
• Generate regular reports on AP and AR metrics for management review.
• Work with the financial accounting team to facilitate audits and address audit findings.

Team Leadership and Development:

• Lead and mentor a team of AP and AR professionals.
• Foster a culture of continuous improvement and innovation within the team.
• Provide training and development opportunities to team members.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience in accounts payable and receivable management, preferably in a scaleup environment.
• Strong understanding of financial processes and accounting principles.
• Experience implementing automation solutions and driving process improvements.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Strong people management skills

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.
We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, 3D and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are currently looking to fill a Field Service Engineer position to join our Melbourne branch. The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the Victoria Service Team, you will ensure customer satisfaction through on site corrective and preventative maintenance on customer equipment reporting to the VIC Service Delivery Manager.

Previous experience in the print industry, although desirable, is not essential for the right candidate looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Key Requirements

To be qualified for this position, ideally your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.

• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.

• Applicants must possess a strong mechanical / electrical aptitude, along with excellent communication and interpersonal skills.

• A proven track record of excellent customer service, ensuring to go above and beyond

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding

• Strong verbal and written communication skills

• Strong customer service skills

• Excellent organisation and time management skills

• Driver’s License, Working with Children Check and Police Check will be required

Why Konica Minolta?

In this role you will be provided with a fully maintained company vehicle, phone and laptop.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

KEY RESPONSIBILITIES:

•Support and collaborate with the team to produce lavish buffets and elaborate banquet menus in Conference and Events

•Assist the team in demonstrating flair to brainstorm and create new items for our guests

•Ability to interpret event orders and deliver based on the clients needs

•Actively promote and participate in teamwork and positive communication with the kitchen and other departments

•Cultivate a positive work environment where learning and personal development is celebrated

•Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standards guidelines

•Ensure highest level of hygiene is practised to meet Health & Safety regulations and HACCP food preparation guidelines

•Ensuring food safety logs and requirements are met at all times  

•Work with and coordinate the work of Apprentice Chefs in the preparation and production of food as required. 

•Ensure strict stock rotation and minimum wastage, whereby you will be responsible for implementing and maintaining stock control procedures. 

•Ensure all equipment is maintained, serviced and cleaned.

KEY RESPONSIBILITIES:

• Organise an assigned section and ensure it runs efficiently and productively.
• Ensure all food produced is in line with kitchen recipes and standards.
• Prepare and cook all food orders with a sense of urgency.
• Monitor daily kitchen food and product requirements and advise the supervisor of these well in advance. 
• Monitor food preparation and wastage costs - contribute to controlling these by following efficient preparation methods and standard recipes.
• Assist with training apprentices to desired standard this includes full working knowledge of the section and department.
• Ensure all required tasks are competed accurately and within given time frames.
• Be familiar with the other kitchen sections, promoting flexibility and productivity.
• Ensure all kitchen appliance maintenance, crockery, glassware, cutlery and any other operational breakages are recorded.
• Ensure all kitchen equipment is kept in good working order.
• Ensure service equipment and storage areas are properly secured at the end of each shift.
• Meet and exceed, where possible customer/guest expectations enabling the Hotel restaurant and conferencing areas to be recognised as a purveyor of consistent, value for money and quality cuisine.
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to achieve food service standards.  Work with the F&B Service team and take corrective action where appropriate when standards are not met.
• Check all food is stored and handled as per current food health & hygiene (HACCP) regulations

To assist the Reservation Sales Manager in ensuring that all incoming reservations are given a Luxury experience.  To manage the daily operations of the Reservations department to ensure highest conversion of reservation enquiries and maximum average room rate at all times.  Direct the Reservations team to maximise sales of property rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications.

• Leading the Reservations Team by example with a Guest Centric and Positive Orientation, supporting the team with operational questions and building opportunities for the team to make empowered and informed decisions in the scope of their respective job roles.
• Work with the Reservation Sales Manager in the training, coaching and performance management and development of the Reservations Team to ensure that hotel, team and individual goals are being reached.
• Actively managing guest complaints related to Accommodation Reservations through to resolution and prevention, including daily monitoring and resolution of Glitches that involve Reservation operations.
• Effectively manage all guest priorities on a case by case basis to ensure guest satisfaction and complaints are not escalated further.
• Ensuring there is quality communication and support between Reservations and Front Office, Housekeeping, Sales & Marketing and Finance teams.
  Lead and live Accor's 'Heartist' culture.
• Align work output, behavior, learning and development in line with the AccorHotels Leadership Capability Framework for an Emerging Leader.
• Assisting the team with phone calls by monitoring peak call volume times to ensure no guest call is left unattended and call queue times are kept to a minimum.
• Balancing accommodation rooms inventory for next day arrivals, taking into account upgrade requests to ensure additional rooms revenue opportunities are secured when availability permits, and that a clean inventory is handed over to Front Office. Assisting, liaising and collaborating with Front Office for same day inventory to ensure respect to revenue strategy and rooms open for sale on ResaWeb.
• With the Reservation Sales Manager and in collaboration with the Groups Coordinator, oversee, monitor and support Group Reservations to ensure timely communication between all parties and Group task completion as required. 
• Assist the Reservation Sales Manager with the loading and updating of rates and availability controls in Opera and across all distribution channels to ensure correct rates and packages are available to be booked and that parity across all channels is maintained.

As the Area Manager you will play a pivotal role by leading, motivating and supporting our corporate stores and their teams to drive sales growth and deliver results. You will ensure there is no compromising on food safety and quality as well as help build great restaurant teams so that every customer will love us.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Multi-site management experience, dealing with corporate stores and/or Franchisees
• Excellent stakeholder management skills
• GYG brand advocate
• Experience driving profitability

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Yellow Heart Awards that recognise our highest performers

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation

As a member of the Site Leadership team you will report directly to the Site Manager and have full accountability for the operations division of this site across three shifts, including 24/5 and 24/7 operations.  As Production Manager, you will be supported by Safety, Maintenance, HR, and Quality peers, and will have responsibility for daily operational tasks and facilitating activities that lead to greater efficiencies and effectiveness of the site operation. 

The Production Manager is responsible for developing and executing strategies for the operations on site in order to achieve agreed business goals. 

An engaging and natural people leader, you will be responsible for the overall management and performance of end-to-end operations, producing approximately 20,000 tonnes of recycled resin per annum. The focus of the role at this Greenfields site, is to build a culture that has a strong Continuous Improvement and Operational Excellence mindset driving towards achieving KPIs within: 

• WHSE 
• Quality 
• Leadership 
• Delivery on time 
• Cost, budgets and cost reduction projects 
• Employee engagement 

These KPIs are achieved by providing strong leadership, guidance, and resources to Production (i.e. Shift leads, Team Leaders and Team Members).  In partnership with the Site Leadership team, the Production Manager is also responsible for aligning Continuous Improvement initiatives with the businesses strategic objectives and providing strong leadership to enable the implementation and maintenance of strong plant performance. The role liaises closely with all other functions of the business, collaborating to achieve business goals. 

You will work closely with your peers to ensure:

• The highest level of safety is achieved 
• Manufacturing activities are maintained to the highest standards, to achieve the most effective outcome in support of customer requirements and the business objectives 
• All products are made on time and to specification 
• Productivity meets and continues to challenge established standards. 
• A culture of Continuous Improvement  
• Open, direct, and respectful communication is practiced across the site  
• Work closely with Maintenance, Quality and WHSE to ensure the world class standards and practices are achieved.  

Other responsibilities include,

• Managing daily and weekly production schedule to achieving optimum production efficiencies and DIFOT
• Monitor and report on operational KPI’s and initiate corrective actions via continuous improvement activities.
• Build the capability of the Talent within the business to ensure the long-term capability of meeting future needs
• Support the Site Manager to build and maintain strong relationships with key client stakeholders, ensuring contractual compliance in service delivery

Your skills and experience

• Visible belief and demonstrated leadership in driving a Zero Harm culture
• Tertiary qualifications (Business/Science /Engineering or Manufacturing) ideally
• Working knowledge of SAP/MS Office suite
• Demonstratable experience in a similar role within plastics and/or recycling is desirable
• Collaborative and enabling approach, with a proven ability in dealing with a range of stakeholders (Customers, Suppliers, External bodies and auditors)
• Unrelenting focus on quality output that meets customer expectations
• Strong communication skills with a proven ability
• Lean operations experience including utilisation of industry 4.0 technology would be advantageous
• Tertiary qualifications (Business/Science /Engineering or Manufacturing) ideally

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Specialist will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We are seeking an exceptional People & Talent Administrator to become a vital member of our team. Reporting directly to our People & Talent Team Lead, this role presents an incredible chance for a driven and energetic individual to join us during an exciting period of growth.

About the Role & Team

As a People & Talent Administrator, you will have the chance to support various HR functions, including recruitment, onboarding, training & development, employer branding and organisational culture. This role requires someone who is versatile and can assist in all aspects of HR. It is an excellent opportunity for you to utilise your wide range of HR and general administrative skills.

What you’ll do:

• Conducting end-to-end recruitment, including advertising roles, cv screening, conducting phone interviews, generating offers, and working with key stakeholders to ensure our records are up to date;
• Providing a seamless onboarding and induction experience for new employees and working with department managers and team leaders to ensure they are set up for success;
• Help to create and implement our employment branding strategy to increase brand recognition in different locations and markets, including utilising platforms like LinkedIn, our Careers site, and onsite meet-ups/conferences;
• Driving employee engagement activities and constructing ways to improve work relationships, build morale, increase productivity and enhance retention;
• Ensuring all compliance documentation for the HR function is up-to-date and well-documented. This includes, but is not limited to, ISO27001, Working with Children’s Checks, National Police Checks, and Right to Work Eligibility.

What you'll bring:

To be successful in this role, you will have:

• Experience within a HR administration, agency recruitment or in-house recruitment role;
• A tertiary qualification in HR or other relevant qualification;
• The ability to work autonomously and within a team environment;
• Excellent verbal and written communication skills;
• Ability to build strong relationships whilst maintaining confidentiality;
• Strong organisational, administrative and time management skills;
• Ability to communicate effectively at all levels within the organisation and externally.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!